Oct 11, 2020Airbags
WITHIN THE LAST WEEK, MY SERVICE AIR BAG LIGHT CAME ON AND THEN WOULD GO OFF, EITHER WHILE DRIVING OR SITTING. I COULD BE DRIVING DOWN THE ROAD, THE LIGHT WOULD COME ON, STAY ON FOR A MINUTE, GO OFF FOR A MINUTE AND COME BACK ON. IT DID THIS FOR SEVERAL DAYS. NOW THE SERVICE AIR BAG LIGHT STAYS ON ALL OF THE TIME. THE VEHICLE HAS NOT BEEN IN A CRASH.
NHTSA ODI 11363786
Sep 9, 2020Lights
MY HEADLIGHTS STARTED GOING DIM, AND WOULD GO COMPLETELY OFF. I HAD TO CONTINUOUSLY TURN THE HEADLIGHTS ON AND OFF TO KEEP THEM WORKING. THIS WOULD HAPPEN EVERY COUPLE OF MINUTES WHEN DRIVING AT ANY SPEED.
NHTSA ODI 11353997
Sep 3, 2020Airbags
AIR BAG LIGHT IS ON, THE VEHICLE HASN'T BEEN IN ANY ACCIDENT. SOMETIMES THE LIGHT WILL GO OFF FOR A COUPLE OF DAYS AND THEN COME BACK ON, SEEMS THERE SHOULD BE A RECALL FOR THIS PROBLEM.
NHTSA ODI 11352952
Aug 29, 2020SteeringBrakesEngine
THIS HAS HAPPENED SEVERAL TIME IN THE CITY CROSSING AN INTERSECTION USUALLY AT SLOW SPEED BRAKING AND TURNING AND ALL THE SUDDEN I LOSE EVERYTHING. NO STEERING ELECTRICAL AND BRAKING. THE PARK ASSIST WILL SOMETIMES START GOING OFF LIKE CRAZY JUST BEFORE IT HAPPENS, BUT NOT ALL THE TIME. PUT IN PARK AND OPEN THE DOOR IT COMES BACK ON. THEN SAYS ROLL DOWN DRIVERS SIDE WINDOW AND THEN BACK UP. AT ON TIME I DID HAVE IT HAPPEN ON THE HIGHWAY. I WAS GETTING READY TO PASS AND GIVING IT GAS AND EVERYTHING SHUT DOWN FOR A SPLIT SECOND AND THEN TOOK OFF AGAIN. THIS PROBLEM IS GOING TO GET SOMEONE KILLED.
NHTSA ODI 11351977
Jul 21, 2020Electrical system
WATER IS GETTING INTO THE REAR DOORS AND IT ENTERING THE WIRING HARNESS LOCATED ON BOTH DOORS SHORTING OUT THE RADIO, THE AMP AND THE TURN SIGNALS. THIS IS VERY DANGEROUS AND ACCORDING TO THE FORUMS ONLINE IT IS A REGULAR OCCURRENCE.
NHTSA ODI 11340630
Jul 17, 2020Airbags
THE SERVICE AIR BAGS SOON LIGHT HAD COME ON IS THERE A RECALL ON SERVICING AIR BAGS.
NHTSA ODI 11339875
Jul 16, 2020
AIR CONDITIONING ISSUE: WITHIN THE FIRST 5,000 MILES, THE REAR AIR CONDITIONING BLOWER BEGAN TO MAKE UNUSUAL SQUEAKING / VIBRATING NOISES. THIS CONTINUED INTERMITTENTLY FOR THE UNTIL ULTIMATELY THE ENTIRE CAR AIR CONDITIONING SYSTEM FAILED AT 45,000 MILES. THE ISSUE WAS BROUGHT TO THE ATTENTION OF THE CERTIFIED GMC CERTIFIED SERVICE CENTER AT 11 MONTHS OF OWNERSHIP/10,000 MILES AND 27 MONTHS OF OWNERSHIP/29,000 MILES; THEY WERE UNABLE TO REPLICATE THE ISSUE. AT THE 27 MONTH VISIT THE GMC CERTIFIED SERVICE CENTER (CENTRAL BUICK GMC OF NORWOOD) ASSERTED THIS WOULD BE COVERED IF THE PART SUBSEQUENTLY FAILED. UPON FAILURE, THAT SERVICE CENTER REFUSED TO HONOR THAT COMMITMENT. PER GM SERVICE BULLETIN 16-NA-046, THE BLOWER MOTOR MAY EMIT BRUSH DUST THAT CONTAINS SOME COPPER PARTICLES. THESE PARTICLES COULD LEAD TO ACCELERATED CORROSION TO THE AUXILIARY EVAPORATOR AND A SMALL REFRIGERANT LEAK, WHICH ULTIMATELY LEADS TO FAILURE OF THE AIR CONDITIONING SYSTEM. HOWEVER, THE GMC CERTIFIED SERVICE CENTER ASSERTED THAT THE FAILURE OF THE SYSTEM RELATED SOLELY TO THE FAILURE OF THE REAR AUXILIARY UNIT AND ENTIRELY UNRELATED TO ANY ISSUES FROM THAT MAY HAVE EXISTED WITHIN THE BLOWER IN CONTRADICTION TO THE SERVICE BULLETIN.
NHTSA ODI 11339673
Jul 12, 2020Transmission & drivetrain
MY TRUCK HAS 30,000 MILES AND HAS THE 'CHEVY SHUDDER'. WHY IS THIS NOT A RECALL? GMC WANTS ME TO PAY OUT OF POCKET FOR THE TRANSMISSION FLUSH. WHEN I AM DRIVING THE TRUCK IT BEGINS SHUDDERING AND SHAKING THROUGH CERTAIN SHIFT POINTS.
NHTSA ODI 11338832
Jun 27, 2020Electrical system
WATER IS COLLECTED WHERE THE AMPS ARE LOCATED NEAR THE DOOR HINGES AND SHORTS THEM OUT. NOTHING THAT HAS A SOUND WORKS AFTER THAT. SO NO RADIO, BACK UP SENSOR SOUNDS, SEAT BELT REMINDERS, BLINKERS, CELL PHONE SPEAKERS, ETC. COSTS ABOUT $1000 TO GET FIXED AND WILL ONLY HAPPEN AGAIN BECAUSE OF FAULTY DRAINAGE. IT HAPPENED AFTER RAINING FOR A COUPLE DAYS. CAR WAS IN THE DRIVEWAY. THIS HAPPENED ABOUT 3 MONTHS AGO AND THE SOUND HAS NEVER COME BACK ON. *TR
NHTSA ODI 11331198
Jun 18, 2020Electronic Stability Control (esc)EngineFuel system
EVERY TIME I GO TO THE GAS STATION AFTER FILLING UP MY TRUCK WITH GASOLINE, MY VEHICLE WILL NOT START UP RIGHT AWAY. I HAVE TO PRESS THE GAS PEDAL LIGHTLY IN ORDER FOR IT TO START UP. THIS JUST STARTED RECENTLY. *TR
NHTSA ODI 11329608
Jun 8, 2020
AIR CONDITIONER DON'T WORK RIGHT NEED TO CHARGE IT EVERY YEAR. THERE IS A LEAK IN THE SYSTEM SOMEWHERE. BEEN A ISSUE EVER SINCE I OWE IT AND THERE IS ONLY 56,000 MILES ON THIS VEHICLE. *TR
NHTSA ODI 11327733
Jun 4, 2020Visibility & wipers
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, AN ABNORMAL SOUND WAS HEARD COMING FROM THE SUNROOF. THE CONTACT PULLED OVER TO A PARKING LOT TO INSPECT THE VEHICLE, WHEN THE SUNROOF SHATTERED WITHOUT IMPACT. THE CONTACT STATED AN UNKNOWN DEALER WAS CONTACTED HOWEVER, NO ASSISTANCE WAS OFFERED AND THE CONTACT WAS REFERRED TO AN AUTO GLASS SHOP. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND INSPECTED BUT WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,974. *LN*JB
NHTSA ODI 11327291
May 14, 2020Electrical system
I HAVE A 2015 GMC ACADIA, I HAVE HAD TO REPLACE THE MODULE TO THE SIDE MIRROR SAFETY LIGHTS TWICE. IT HAS RECENTLY GONE OUT AGAIN. I WAS TOLD THE WIRING IS SHORTING OUT CAUSING THE MODULE TO GO OUT AND THE CAR TO NOT RUN. GMC HAS A RECALL FOR THIS VEHICLE UNDER 80,000 MILES. MY CAR CURRENTLY HAS 127,000.00 MILES BECAUSE I DRIVE IT A LOT FOR WORK. I CONTACTED GMC AND EXPLAINED THIS HAS BEEN REPLACED TWICE AND IS A SAFETY ISSUE THAT THEY KNOW ABOUT AND WAS TOLD THERE IS NOTHING THEY CAN DO FOR ME. I AM A SINGLE MOTHER AND CANNOT AFFORD TO HAVE THIS FIXED AGAIN SO I HAVE NO SAFETY MODULE FOR THE SIDE MIRROR OR PARK ASSIST. GMC KNOWS THIS IS A PROBLEM AND THAT IT WAS FIXED ONCE UNDER 80,000 MILES, AGAIN UNDER 100,000 MILES AND NOW AT 127,000 IT IS SHORTING OUT CAUSING ISSUES WITH THE CAR TO START AND EVEN WITH DOCUMENTATION FROM THE DEALER WILL NOT FIX THE CAR UNDER RECALL. IF GMC WILL NOT FIX THEIR SAFETY ISSUES THEY SHOULD NOT BE ALLOWED TO MARKER THESE AS SAFETY FEATURES ON THE CAR, ESPECIALLY SINCE THEY ARE AWARE OF THE ELECTRICAL ISSUES WITH THE VEHICLE AND CHOSE NOT TO FIX THE, *TR
NHTSA ODI 11324551
May 5, 2020Electrical systemBody & structure
REAR DEFROSTER STARTED EMITTING SMOKE, OVERHEATED AND CRACKED REAR WINDSHIELD. PLEASE SEE EXISTING RECALL N192220470. ALTHOUGH VEHICLE NOT LOCATED IN CANADA, CAN ASSURE YOU THIS IS HAPPENING IN UNITED STATES AS WELL. *TR
NHTSA ODI 11323338
Apr 22, 2020Electrical systemAirbags
SIDE BLIND ZONE SENSORS FAIL DUE TO WATER INTRUSION - WHICH IS A KNOWN ISSUE. A SPECIAL COVERAGE ADJUSTMENT (#N172097060) WAS ISSUED TO REPAIR THIS HOWEVER NOT ALL VEHICLES ARE COVERED IN THE SCA VIN SEARCH - AND ARE NOT BEING ADDRESSED. MY VEHICLE DID NOT FALL WITHIN THE VIN SEARCH AND EXPERIENCED THE SAME ISSUES DESCRIBED IN THE SCA. THE DAY AFTER THE INITIAL DIAGNOSTIC AND AWAITING THE PART FOR REPAIR I EXPERIENCED A COMPLETE VEHICLE SHUT DOWN DUE TO THE CORRUPTION OF THE SENSOR. I WAS NOT AWARE OF THIS SITUATION UNTIL AFTER I RESEARCHED THE SCA. THIS CORRUPTION IS NOTED IN THE SCA, HOWEVER IT ONLY STATES PART OF THE ISSUES YOU MAY SEE. DURING THE SHUTDOWN I WAS LUCKILY NOT IN MOTION, HOWEVER, THE CORRUPTION OF THE GMLAN CAUSE THE AIRBAGS TO DISABLE, PASSENGER AIRBAG PRESENCE DETECTION TURNED OFF, TIRE PRESSURE SENSOR MONITORS WERE DISABLED, THE ENTIRE DIC SHUT DOWN, INSTRUMENT CLUSTER SHUT DOWN, RADIO AND INFOTAINMENT CENTER SHUT DOWN, DOOR LOCKS MALFUNCTIONED, POWER STEERING SHUT DOWN, POWER BRAKES SHUT DOWN, WINDOWS WERE DISABLED, AND THE VEHICLE WOULD NOT RESTART UNTIL AFTER ABOUT 15 MINUTES. THERE IS NO PROTECTION BETWEEN THE SENSORS FOR ELECTRICAL INTERFERENCE AND THE GM LAN. A SENSOR SHOULD NOT CAUSE THESE ISSUES, HOWEVER IT DOES, AND IT WAS ALSO NOTED IN THE SCA. THIS ISSUE NEEDS TO BE ADDRESSED. THE MALFUNCTIONING SENSORS ALSO CAUSE A POWER DRAIN ON THE BATTERY, PRIOR TO THE DIC REPORTING THE SENSOR FAILURE, WHICH IS A FIRE HAZARD. GM HAS NOT ADDRESSED THE WIDESPREAD ISSUE OF THESE FAULTY SENSORS OUTSIDE THE SCA, NOR THE SAFETY HAZARDS OF THE LACK OF PROTECTION ON THE GM LAN CAUSED BY ELECTRICAL INTERFERENCE. IF THE VEHICLE IS REAR-ENDED, THE SENSORS COULD CAUSE CORRUPTION IN THE GMLAN SIMILAR TO THE WATER INTRUSION ISSUE - RENDERING THE FRONT AIRBAGS INOPERABLE.
NHTSA ODI 11321954
Mar 28, 2020
HAVE HAD MY VEHICLE AT THE SHOP FOR TRANSMISSION ISSUES SEVERAL TIMES. TWO OF THE TIMES, ISSUES WERE DUPLICATED AND PARTS REPLACED, BUT SAME ISSUES CONTINUE AS SOON AS I GET IT BACK. MY COMPLAINT WHEN I TAKE IT IN IS ALWAYS THE SAME. NORMALLY WHEN I ACCELERATE FROM A DEAD STOP FORWARD OR REVERSE, THE TRANSMISSION MAKES A THUMPING NOISE. IT HAS STEADILY GOTTEN WORSE. A LOT OF TIMES NOW IF I TAKE MY FOOT OFF GAS FOR A SECOND, AT FASTER SPEEDS, AND THEN PUT FOOT RIGHT BACK ON GAS, IT MAKES THE SAME THUMPING NOISE AND SOMETIMES A GRINDING NOISE LIKE IT'S STUCK BETWEEN GEARS. THIS LAST TIME I TOOK IT TO THE DEALER, WAS TOLD THERE WAS NOTHING THEY COULD DO AND WOULD MOST LIKELY GET WORSE AS VEHICLE GETS OLDER.
NHTSA ODI 11319618
Mar 19, 2020Steering
ABOUT 6 MONTHS AGO I STARTED TO NOTICE AN INCREASE IN DIFFICULTY WITH THE POWER STEERING ON MY 2015 GMC ACADIA. THE PROBLEM CONTINUED TO GET WORSE. MORE SPECIFICALLY, WHEN THE VEHICLE WAS MOVING SLOW SUCH AS TRYING TO PARK IT THE STEERING WHEEL WITH LOCK UP. I TOOK THE CAR TO MY LOCAL MECHANIC AND LEARNED THE POWER STEERING PUMP FAILED. I CALLED GMC WHO ADVISED THEY WERE AWARE OF SEVERAL REPORTS SIMILAR TO MINE BUT TOLD ME THE PUMP IS NO LONGER UNDER WARRANTY AND THERE WAS NO RECALL. THE COST TO REPLACE THE PUMP IS IN EXCESS OF $1,000
NHTSA ODI 11318750
Feb 20, 2020Body & structure
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT POWER LIFTGATE FAILED TO OPEN CONSISTENTLY WHILE USING THE KEY FOB. THE DEALER CENTRAL BUICK GMC OF NORWOOD CENTRAL BUICK GMC OF NORWOOD (866) 295-4674, WAS CONTACTED BY PHONE AND STATED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
NHTSA ODI 11310305
Feb 18, 2020Steering
INTERMITTENT POWER STEERING FAILURE TURNING AT LOW SPEEDS. ALMOST HIT A CAR WHILE TURNING IN A ROAD DUE TO LACK OF POWER STEERING WORKING PROPERLY.
NHTSA ODI 11309765
Feb 14, 2020Fuel system
UNDER NORMAL DRIVING CONDITIONS, MY CP4 FUEL INJECTION SYSTEM BLEW UP. I HAD TO HAVE IT TOWED TO THE NEAREST DIESEL REPAIR SHOP, $14.000 LATER , I WAS BACK UP AND RUNNING
NHTSA ODI 11309254
Feb 3, 2020Fuel system
VEHICLE STALLS AFTER PUTTING FUEL IN. WON'T INITIALLY START UNTIL SECOND TRY TURNING IT ON.
NHTSA ODI 11306784
Dec 26, 2019Visibility & wipersBody & structure
TL* THE CONTACT OWNS A 2015 GMC ACADIA. WHILE DRIVING IN THE RAIN, WATER LEAKED INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO KEY BUICK GMC (4660 SOUTHSIDE BLVD, JACKSONVILLE, FL 32216) WHERE IT WAS DIAGNOSED THAT THE WINDSHEILD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS INVALID.
NHTSA ODI 11291309
Dec 20, 2019Electrical systemSpeed controlElectronic Stability Control (esc)
WHILE THANKFULLY DRIVING IN THE SLOW LANE ON THE INTERSTATE IN ST. LOUIS MY STABILITY LIGHT CAME ON THE TRUCK THEN SLOWED DOWN ON ITS OWN THEN WENT INTO FOUR-WHEEL-DRIVE THEN REVVED UP TO 6000 RPMS THEN EVERY SERVICE LIGHT CAME ON ON THE DASH WHEN PULLING TO THE SIDE OF THE ROAD THE CAR THEN WOULD NOT DRIVE FORWARD IT STAYED IN NEUTRAL REGARDLESS OF GEARSHIFTING IT THEN BEGAN TO CYCLE THROUGH ALL OF THE SERVICE REQUEST FOR THE VEHICLE. AFTER HAVING TO HAVE THE VEHICLE TOWED TO THE NEAREST DEALERSHIP WHICH WAS THREE HOURS AWAY FROM MY HOUSE THEY INFORMED ME THE FOLLOWING MORNING THE POWER STEERING CONTROL GEARBOX HAD WENT OUT AND FRIED ALL THE ELECTRICAL'S INSIDE THE VEHICLE. THE VEHICLE HAS LESS THAN 39,000 MILES AFTER CONTACTING GMC THEY TOLD ME THERE WAS NOTHING THEY COULD DO THAT THERE WAS NOTHING ON A RECALL LIST FOR MY VEHICLES VIN NUMBER. AFTER DOING SOME RESEARCH I SAW THAT THERE WAS A RECALL FOR A VERY SIMILAR SITUATION IN 2018 IN SEPTEMBER. I HAVE VIDEOS OF THE VEHICLE COMPUTER SYSTEM MALFUNCTIONING IF REQUESTED. I JUST WANTED TO DOCUMENT AND FILE A COMPLAINT SO THIS DIDN'T HAPPEN TO SOMEONE ELSE AND CAUSE A SERIOUS WRECK , SINCE GMC HAS FAILED TO RECOGNIZE THIS SERIOUS OF AN ISSUE.
NHTSA ODI 11290421
Dec 10, 2019
LIFT GATE MAKES BIG CLUNCK WHEN OPENED
NHTSA ODI 11288073
Nov 15, 2019Wheels
ALL FOUR OF THE GOODYEAR TIRES THAT WERE PREVIOUSLY INSTALLED HAD TO BE REPLACED EARLIER THIS YEAR TO CRACKING. FRONT TIRES KEPT LOSING PRESSURE AND THEN BECAME FLAT, WAS ADVISED BY THE DEALERSHIP THIS WAS DUE TO THE TREAD CRACKING.
NHTSA ODI 11280448