What 260 owners told NHTSA about the 2015 GMC Acadia Limited

2015 GMC ACADIA. CONSUMER WRITES IN REGARD TO SAFETY RECALL 22V-246.

NHTSA ODI 11496035

Both headlights failed at same time during night driving resulting in very low visibility with only the daytime running lights working. My safety as well as others driving on the road were put at risk as my visibility of the road was impacted and my vehicles visibility to other drivers was impaired. This problem has occurred twice within in the last year making the vehicle unsafe to drive. The first time we just replaced both headlights thinking it was a fluke but having occurred a second time within a short period of time is very concerning. There were no warning lamps and at this time has not been inspected by dealer as there is not a recall and is an expensive repair. This is a serious safety hazard and could have easily caused a bad accident.

NHTSA ODI 11492984

Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 22V246000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11484725

Today I encountered a problem with my vehicle that not only put myself at risk but my children. This problem came out of no where since I have not had any problems with my vehicle before today. When going to leave I turned my car on to have it stall and die. I had someone come out and look at it and got it to work by pushing down on the gas pedals. Said nothing looked wrong since there were no check engine light or any codes coming up on the dash. So I proceeded to leave and go get gas. When going to start my car again it stalled yet again and showed a check engine light. The car then started to smell like smoke and gas to where I immediately turned to car off and had my kids get out. I then tried to start my vehicle again and thankfully was able to get it to work with the check engine light showing. I called the car dealership that I go to for my oil to let them know I’m coming and that it stalled again with the check engine light showing. I made it to the shop and they ran diagnostics on it to show that it was a time change in the engine that was messing up. They then proceeded to let me know that I would have to go to a GMC shop because they can’t do the work at their shop. He then proceeded to tell me not to drive in this because the car will stall in motion and will not go faster than 45 without dying or shutting off. Which to me is a major safety concern since I have to drive it to the shops and let along home with my children in the car. So the whole way I couldn’t go over 45 without my car starting to stall and shake. Thankfully it didn’t shut down with my kids in the car on a main road.

NHTSA ODI 11466234

While driving my car I have noticed that my steering wheel shakes when I apply the brakes. Also when I turn the wheel the power steering makes a loud noise which is the steering rack box. Steering has gotten worse over time and noise has gotten louder. Praying me and my children do not get in an accident as I have no other vehicle to drive. Also the passenger airbag will randomly turn on and off.

NHTSA ODI 11465360

The left outer seat belt cable broke when I tried to fasten it. I took to my dealership to have them inspect it. The only thing they seem to be concerned about was having to pay for the repair. I had it repaired it is the law in pa to wear a seat belt. I also contacted gmc but they didn't seem too concerned. I have the part that broke a the repair order and pictures.

NHTSA ODI 11465190

Service side detection system distracts me from driving causing an accident

NHTSA ODI 11460709

The vehicle was perfectly fine and within 2 weeks, I needed a new transmission. When speaking to multiple shops about repairing it, they all stated it was a known problem with this transmission. This issue caused the vehicle to vibrate, made loud noise, and had problems shifting.

NHTSA ODI 11455287

2015, GMC, Acadia SLT. Rear brake calipers had to be replaced out of my pocket after rear brake calipers froze and locked the brakes in the middle of traffic. This almost caused a major accident in which lives may have been lost or severe injury sustained. The rear brake calipers were inspected by a mechanic. ABS, Traction Control and Stabiltrak warning lights illuminated. Had to have the vehicle towed four times due to rear brakes seizing. Vehicle was sold to me by Posner Park Chrysler, Highway 27, Davenport, FL who did not fulfill the promised repairs and lied to BBB but researching their submitted Used Car Inspection Sheet, they destroyed the rear brake calipers when installing rear rotors and pads and never did install the passenger side fog light assembly as promised after they claimed they had ordered it and held up vehicle delivery until the evening before my departure from Florida back to New York. They were deliver the vehicle by 11:30 am, August 17, 2021 but I did not drive away with it until 5:00pm, the clock-out time for all mechanics in Florida.

NHTSA ODI 11439546

Power liftgate suddenly fell about 3 ft, hitting the back of my head. The liftgate then forcibly closed, pinning my hand. There was a recall for 2008-2012 vehicles to due faulty Stabilus struts that cause failure. This is a serious defect that has already caused numerous head injuries, fractured hands, neck pain, etc. This recall needs extended and consumers need to know of the possibility. Lastly, the warning mechanism that GM claims is the presence of flashing rear brake lights and a chime to warn when liftgate failure occurs only happens AFTER the gate fails, not before. The warning is of NO use. Another consumer posted an exact same complaint in July 2021 for an Acadia outside of the current recall dates.

NHTSA ODI 11428162

I have taken the vehicle to be repaired 5 times already and GM still refuses to acknowledge the full extent of the issue. My transmission was repaired under 100k miles while under warranty coverage for a slipping 3rd gear, excessive shudder, and hesitation. After a 3 attempts for repair, the 4th involved keeping the vehicle for a number of weeks and replacing internal transmission parts. Within 2 months, the symptoms returned but was out of warranty. The service center refused to diagnose it further without a $1,500 "diagnostics fee". I have brought the vehicle multiple times to the dealership, and have contacted GM seeking assistance on the matter. While the dealership service centers continue to focus on other parts and/or smaller sub-components of the transmission, my vehicle remains UNSAFE to drive outside of my immediate locality. I suffer from stalling, failure to maintain speeds, I cannot pass vehicles, I cannot maintain or obtain highway speeds to keep up with traffic. I have taken it yet again for repair, where the service center refuses to acknowledge the problem. They blamed it on a sensor and sent me on my way, but not only 30 minutes later did the symptoms return full-force. The Check Engine Light has reappeared. Prior to the visit earlier today, it was recently tripped at P0796, Pressure Control Solenoid C stuck or closed. I was on the highway today with avg traffic going 75 MPH. I was unable to merge into traffic and almost got pushed off of the road as a result. The truck also slipped when travelling inclined over the walt whitman bridge in to Philadelphia. It resulted in a bridge closure for 45 minutes while I could get towed off of the bridge. Once i got to the service center, as always, but will not drive over 45 MPH unless its up to 4600 RPM, steadily. This has got to end. Please Help.

NHTSA ODI 11427253

Rear lift gate when used goes up to a certain point in which you can start putting things into the car. Then it will slam down and then go back up and come back down in a forceful manner. When you attempt to control it manually it will close forcefully and yanked out of your hand. Biggest concern is if my kids were placing items in the car in which do realize things as quickly as an adult that it would crush my kids. After looking at all the information about this it has a recall open for the same thing in the 2008-2014 GMC Acadia.

NHTSA ODI 11425016

VEHICLE HIT OTHER VEHICLE THAT WAS STOPPED AT INTERSECTION AT 50 MPH AND AIRBAGS DID NOT DEPLOY

NHTSA ODI 11407980

IT APPEARS THAT THE ELECTRICAL SYSTEM TO THE CAR RADIO HAS SHORTED OUT. IT EFFECTS THE SOUND TO THE BLINKER AS WELL AS TO THE RADIO. I AM VERY CONCERNED THAT IT MAY HAVE OTHER ELECTRICAL PROBLEMS. IS THIS COVERED UNDER ANY KIND OF RECALL. I HAVE HEARD THAT THE WHOLE DASH COULD BE EFFECTED AND MY CAR JUST STOP RUNNING. THE CAR WAS NOT RUNNING WHEN THIS HAPPENED. I OPEN THE PASSENGER SIDE FRONT DOOR AND IT MADE A LOUD NOISE WHICH SOUNDED LIKE IT WAS SHORTING OUT. THE VEHICLE RUNS BUT AM VERY LEARY ABOUT TAKING IT ON A LONG TRIP. WHERE I BOUGHT THE CAR SAYS THERE IS A MONTH WAIT!

NHTSA ODI 11404853

TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD WITHOUT A WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED ASSISTANCE FROM THE POLICE TO PUSH THE VEHICLE TO THE SHOULDER OF THE ROADWAY. THE CONTACT ATTEMPTED TO RESTARTED THE VEHICLE WHICH FAILED TO START. THE VEHICLE WAS TOWED TO D'ARCY BUICK GMC (2022 ESSINGTON RD, JOLIET, IL 60435, (815) 671-9010) WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, INFORMED THE CONTACT THAT NO FIX WAS AVAILABLE FOR THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND THE CONTACT WAS INFORMED BY THE TECHNICIAN THAT THERE WAS NO FIX FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

NHTSA ODI 11403273

TL* THE CONTACT OWNS A 2015 GMC DENALI. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE DOWNSHIFTED AND WAS UNABLE TO UPSHIFT INTO THE HIGHER GEARS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT CALLED THE LOCAL DEALER STERLING BUICK GMC (5853 FRONTAGE RD. I 49 SOUTH, OPELOUSAS, LA 70570, (337) 942-3516) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000.

NHTSA ODI 11396909

HELLO, WITH ONLY 50,000 MILES ON MY ONE OWNER GMC ACADIA, THE POWER STEERING SYSTEM FAILED, LEAVING ME STRANDED IN THE MIDDLE OF THE ROAD (TOWN STREET, HOWEVER, STILL CONCERNING AS I COULD HAVE BEEN HIT FROM THE FRONT OR REAR). PER INDEPENDENT MECHANIC THIS IS A KNOWN PROBLEM THAT GMC IS AVOIDING. SINCE THEN, I HAVE NOT DRIVEN CAR ON HIGHWAY FOR FEAR IT WILL HAPPEN AT A HIGHER SPEED CAUSING TOTAL LOSS OF CONTROL.

NHTSA ODI 11395540

"SERVICE AIR BAG" LIGHT HAS BEEN COMING ON AND OFF FOR A FEW MONTHS NOW. IT DOESN'T CONSISTENTLY STAY ON. IT COMES ON SOMETIMES WHEN I HAVE MY PURSE IN THE PASSENGER SEAT. THE CAR CAN BE MOVING OR IDLE. I'VE SEEN OTHER COMPLAINTS REGARDING THIS SAME SUBJECT. I GOT A DIAGNOSTIC TEST AT THE DEALER AND THEY SAID IT WOULD BE $1566.00 TO REPAIR IT.

NHTSA ODI 11395486

WE HAD OUR CAR'S BUMPER REPAIRED, SHORTLY PRIOR TO TAKING IT THE BODY SHOP THE "SERVICE AIR BAG" LIGHT CAME ON. THE AUTO BODY SHOP CHECKED AND INDICATED THAT THERE WAS A SAFETY RECALL / CAMPAIGN - 15804A, IT APPLIED TO GMC ACADIA'S MANUFACTURED BETWEEN 2014-2015. THE CAMPAIGN WAS VALID FOR A 6 YEAR PERIOD, 72,000 MILES. THE VEHICLE HAS ABOUT 57,500 MILES AND IS 2015. GMC HAS INDICATED IT'S NOT PART OF THE RECALL. THE PAPERS THE AUTOBODY SHOP SHARED ARE FOR A CAMPAIGN #15804A. FROM WHAT I CAN SEE IT WAS ISSUED ON FEBRAURY 8, 2017.THE DEALER SAYS THE RECALL EXPIRED IN NOVEMBER (YES DURING A PANDEMIC WHEN WE'RE ASKED TO DO OUR BEST TO MINIMIZE EXPOSURE, AND GM CAN'T EVEN LOCATE THE RECALL.. NOT SAFE AT ALL, FROM A LOT OF LENSES.

NHTSA ODI 11389194

THE ISSUE STARTED WITH MY BACK HATCH OPENING ON ITS OWN AT RANDOM TIMES. FOUND OUT THIS WAS CAUSED BY WATER ENTERING THE LIFT SWITCH. THAT PROBLEM LEAD TO THE BATTERY EVENTUALLY GOING BAD AND THEN THE HEADLIGHTS BEING BLOWN DUE THE BAD BATTERY. NOT SURE HOW WATER GOT IN THE BACK HATCH RUINING THE SENSOR BUT THIS IS COSTING ME ABOUT $1000 TO FIX.

NHTSA ODI 11386658

VEHICLE SEEMS TO BE STUCK IN 4WD, UNABLE TO SWITCH OUT OF IT. CANNOT TURN VEHICLE.

NHTSA ODI 11378485

THE SUV STARTS TO PULL WHEN GEAR SWITCHES TO THE NEXT GEAR MAKING MY SUV NOT CHANGE GEAR TOOK IT TO A MECHANICAL THEY SAY IT'S THE ADJUST CLUTCHES IT SHOULD BE RECALL BUT IT'S NOT

NHTSA ODI 11378231

MY CAR WHINED AND GROANED WHEN YOU TURN THE WHEEL SO I TOOK IT IN AND HAD THE POWER STEERING PUMP REPLACED AND NOW MY WHEEL.WONT TURN AT ALL .UPON READING MANY COMPLAINTS WITH THIS VEHICLE FOUND IT MAY BE THE RACK AND PINION I AM.GOING TO HAVE TO TOW TO A DIFFERENT MECHANIC TO SEE IF THE NEW PROBLEM IS COVERED UNDER WARRANTY.

NHTSA ODI 11365490

TL* THE CONTACT OWNED A 2015 GMC DENALI. THE CONTACT STATED THAT WHILE THEIR HUSBAND WAS DRIVING APPROXIMATELY 45 MPH, WHEN THE TRAFFIC CAME TO A SUDDEN STOP CAUSING THE CONTACT TO APPLY THE BRAKES TO THE VEHICLE. THE DRIVER HAD TO DEPRESS THE BRAKING PEDAL EXCESSIVELY, HOWEVER, THE BRAKES DID NOT STOP AND THE BRAKES WERE FLOORED. THE VEHICLE ENDED UP REAR ENDING THE VEHICLE IN FRONT. THE AIR BAGS DID DEPLOY. THE VEHICLE WAS TOWED AND TOTALED. A POLICE REPORT WAS FILED. THE PASSENGER RECEIVED INJURIES TO THE CHEST AND LOWER ABDOMEN AREA. THE ONLY MEDICAL ATTENTION RECEIVED WAS BY EMT AT TIME OF THE CRASH. THE DEALER (CARDINALE GMC 2 HEITZINGER PLAZA, SEASIDE, CA 93955, (831) 322-4112) WAS MADE AWARE. THE CONTACT STATED THEY RECEIVED A NOTICE REGARDING THEIR VEHICLE HAVING ANTI-LOCK BRAKING ISSUES AFTER THE CRASH HAD OCCURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. THE VIN WAS NOT AVAILABLE. *LN*DT*DT*JB THE CONSUMER PROVIDED PHOTOS. *TR

NHTSA ODI 11365222

I JUST PURCHASED THIS CAR THREE MONTHS AGO, THE A/C IS NO LONGER BLOWING COLD AIR. THE AIR BLOWS BUT NOT COLD AND THE HEAT WORKS JUST FINE. FROM WHAT I'VE READ ONLINE, THIS APPEARS TO BE A COMMON ISSUE ON THIS MAKE AND MODEL. PLEASE ADDRESS THIS..

NHTSA ODI 11363946