Home · 2015 Ford Transit T-350 Hd · Complaints

What 191 owners told NHTSA about the 2015 Ford Transit T-350 Hd

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (191)Crash / fire / injury (5)Transmission & drivetrain (78)Engine (35)Fuel system (30)Electrical system (19)Brakes (18)Body & structure (10)Engine & cooling (8)Steering (7)Suspension (6)Wheels (6)

Newest first · 191 complaints · page 8 of 8

Oct 13, 2016AirbagsSeat beltsBody & structureSeatsCrash9 injuries9 deaths

I HAD RENTED THE FORD TRANSIT FROM ENTERPRISE IN NACGDOCHES TX. ON NOVEMBER 12, 2015 A LADY HIT ME AND MY 8 FAMILY MEMBER ON THE WAY TO SHELBYVILLE SCHOOL. WE HIT ON THE SIDE BUT HALF OF THE AIR BAGS DIDN'T DEPLOY AND THE DRIVER SIDE DOOR FELL OFF AND SEAT BEATS WOULDN'T LET HALF OF US RELEASE.. I BROKE MY ARM ...I HAVE INTERNAL BLEEDING..ME AND MY KID WERE FULL OF WHATEVER WAS COMING OUT THE AIR BAGS IT WAS CUTTING US IN OUR FACE ..ONE OF MY DAUGHTER HAVE TO HAVE EMERGENCY SURGERY ON HER MOUTH THE OTHER ONE LOST 3 TEETH DUE TO THE AIR BAGS IT WAS VERY HORRIBLE. .U PROBABLY ASKING YOURSELF WHAT TOOK US SO LONG TO GET IN TOUCH WITH SOMEONE WELL WE BEEN SPEAKING WITH FORD BOONE IS TRYING TO SOLVE THE MATTER ..BUT PLEASE IF SOMEONE COULD CONTRACT ME WE ARE IN NIGHTMARE FROM THIS IT'S HARD FOR US TO EVER GET OVER IT ..IT'S BEEN A 1YR AND NO ONE WILL EVERY RETURN OUR CALL OR SPEAK WITH US ON THIS MATTER..MY NAME IS [XXX] MY PHONE NUMBER IS [XXX]..NO THE VEHICLE WASN'T DRIVABLE THE HORN STAYED GOING OFF IT WOULDN'T STOP THEY HAD TO CUT WIRES TO MAKE IT CUT OFF THE AIR BAGS DIDN'T RELEASE ON OUR SIDE SO ME HAD TO BE TRANSFER TO NACDOCHES MEDICAL CENTER BY AMBULANCE AND HALF THE KIDS WENT IN THE SCHOOL CAN ....IT WANT LET ME PUSH THE AIR BAGS ON THE LIST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10915684

Oct 13, 2016Fuel system

VEHICLE FAILS TO START POST FUELING, DRIVER MUST WAIT AND ATTEMPT TO RESTART. THIS MAKE TAKE SEVERAL ATTEMPTS. WE HAVE SEVERAL OF THESE VEHICLE AND THEY ARE ALL EXPERIENCING THE SAME ISSUE.

NHTSA ODI 10915876

Oct 8, 2016Brakes

I WAS GETTING THE TIRES ROTATED AND THE AUTO TECH SAID THE REAR BRAKE PADS WERE DANGEROUSLY THIN. THE FRONT PADS WERE FINE. I INSTRUCTED THE TECH TO REPLACE THE REAR PADS. THE MANAGER CAME IN AND SAID THE RIGHT REAR CALIPER WAS FROZEN AND WAS LEAKING BRAKE FLUID. THE VAN HAS 38,000 MILES ON IT.

NHTSA ODI 10914889

Oct 6, 2016Transmission & drivetrain

62 MPH ON CRUZ HWY 501 THE FLANGE ON THE BACK OF THE TRANSMISSION SNAPPED THE DRIVE SHAFT WAS FREE SPINNING. RIPPING BRAKE LINES OUT AND KILLING THE MOTOR,WAS ABLE TO STOP USING PARKING BRAKE.THIS IS THE THIRD TRUCK IN MY TERMINAL THIS HAS HAPPENED TO IT IS ONLY A MATTER OF TIME BEFORE SOMEONE GETS HURT.

NHTSA ODI 10914351

Sep 15, 2016

I PURCHASED A 2015 FORD TRANSIT 350 XLT 15 PASSENGER VAN EXACTLY TWO WEEKS AGO. THE VAN HAS 30,000 MILES AND CAME WITH OEM CONTINENTAL 235/65 R16 VANCO FOUR SEASON TIRES. LAST WEEK I NOTICED A "CHUNK" OF RUBBER MISSING FROM THE DRIVER SIDE FRONT TIRE (LOCATED ON TREAD, OUTER LUG). THE CHUNK IS AROUND 1/2 TO 3/4 INCH IN WIDTH AND CONSIDERABLY DEEP. TWO DAYS AGO I NOTICED A VERY LARGE CHUNK OF TREAD MISSING ON THE PASSENGER SIDE REAR TIRE. THIS PARTICULAR AREA IS 1 1/2 TO 1 3/4 INCH WIDE AND SO DEEP, I CAN SEE NYLON CORDS. AT THIS POINT, I NOTIFIED CONTINENTAL AS I HAVE NEVER SEEN TIRES IN THIS CONDITION WITH ONLY 30,000 MILES. THE TIRES WERE MANUFACTURED IN WEEK 38, 2014. I HAVE A LARGE FAMILY AND DO NOT FEEL SAFE DRIVING ON THESE TIRES. CONTINENTAL WILL NOT HONOR THE WARRANTY AS I'M NOT THE ORIGINAL OWNER. I WANTED TO WRITE TO MAKE FOLKS AWARE OF THIS ISSUE, JUST IN CASE THERE HAVE BEEN OTHER REPORTS FOR THIS SPECIFIC TIRE LINE.

NHTSA ODI 10907021

Sep 13, 2016Transmission & drivetrain

TL* THE CONTACT RENTED A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 85,000.

NHTSA ODI 10906165

Sep 12, 2016Transmission & drivetrainElectrical systemLatches & locksTraction Control System

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 65 MPH ON A WET SURFACE, THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD AND A KNOCKING SOUND EMITTED FROM THE VEHICLE. THE VEHICLE INDEPENDENTLY SHIFTED INTO FIRST GEAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MAIN WIRING NEEDED TO BE WRAPPED WITH REFLECTIVE TAPE. THE VEHICLE WAS REPAIRED. IN ADDITION, THE REAR PASSENGER SIDE CARGO DOORS FAILED TO LATCH PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. WHILE DRIVING AT VARIOUS SPEEDS, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

NHTSA ODI 10905749

Sep 8, 2016WheelsBrakes

COMPANY OWNS TWO FORD TRANSITS-SAME ISSUES ON BOTH FOUR TIMES IN FOR REPAIRS FOR SAME PROBLEMS SINCE SPRING BRAKES REPLACED, BROKEN CALIPERS, BROKEN CALIPER BOLTS, TWICE BROKEN AXLES

NHTSA ODI 10904636

Sep 6, 2016Fuel system

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A STRONG FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS IMMEDIATELY TAKEN TO THE DEALER, BUT NO FAILURE WAS FOUND. SHORTLY AFTER, THE FUEL ODOR RETURNED INSIDE THE VEHICLE. THE ODOR MADE THE CONTACT NAUSEAS AND DIZZY. THE CONTACT WAS CONCERNED ABOUT TOXIC POISONING FROM THE FUMES. THE DEALER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 10903798

Jul 27, 2016Seat beltsWheels

SEAT BELTS AND REAR AXLE WERE RECALLED ON THIS VEHICLE SIX MONTHS AGO, AND THE DEALERSHIP CLAIMS THEY CAN NOT GET PARTS TO FIX THESE. THESE ARE MAJOR SAFETY ISSUES, AND SHOULD BE ATTENDED TO IN A MUCH MORE TIMELY FASHION THAN SIX MONTHS. I HAVE CONSISTENTLY CALLED FOR THESE CAN THEY TELL ME THEY CANT GET PARTS TO FIX THESE.

NHTSA ODI 10889014

Apr 18, 2016Tires

TL* THE CONTACT OWNS A 2015 FORD TRANSIT EQUIPPED WITH HANKOOK DYNAPRO TIRES, SIZE: 235/65R/16 (NA). THE CONTACT OBSERVED THAT THE TREAD ON THE FRONT PASSENGER SIDE TIRE WAS SEPARATING AND THE INNER SIDEWALL WAS SEPARATING ON THE REAR DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE TREAD AND SIDEWALL FAILED. THE TIRES WERE ROTATED AND THE TWO REPLACEMENT TIRES WERE PLACED ON THE FRONT OF THE VEHICLE, AND THE USED TIRES WERE PLACED ON THE REAR. WHILE DRIVING AT APPROXIMATELY 15 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER SIDE OF THE VEHICLE. THE CONTACT OBSERVED THAT THE REAR DRIVER SIDE TIRE WAS BLISTERING AND THE INNER SIDEWALL ON THE REAR PASSENGER SIDE TIRE WAS SEPARATING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS CONFIRMED THAT THE TIRES WERE BLISTERING AND THE INNER SIDEWALL SEPARATED. THE TIRES WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 29,965.

NHTSA ODI 10860147

Sep 25, 2015SteeringTransmission & drivetrainWheels

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 45-50 MPH, THE VEHICLE VIBRATED. THE CONTACT STATED THAT WHEN THE VEHICLE WAS VEERED TO THE RIGHT OR TO THE LEFT, IT VIBRATED UNCONTROLLABLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

NHTSA ODI 10777726

Aug 18, 2015

CPSC: I1550045A. FORD SYNC WITH MYFORD TOUCH. CONSUMER STATED THAT THE SYSTEM WAS NOT COMPATIBLE WITH THE COMMERCIAL VEHICLE HE WAS DRIVING. *LN

NHTSA ODI 10750448

Jul 14, 2015Body & structure

SHUTTLING EMPLOYEES; REPEATEDLY NEEDED TO GET OUT AND PHYSICALLY CAUSE THE REAR LATCH ON THE SLIDING REAR PASSENGER DOOR TO CATCH. WOULD NOT REGULARLY CATCH WITH NORMAL CLOSING OF DOOR. WARNING ON DASH WOULD ILLUMINATE, BUT TRACK WAS APPARENTLY MISALIGNED.

NHTSA ODI 10734006

May 6, 2015Visibility & wipers

THE RIGHT SIDE MIRROR DESIGN ON THIS VAN IS THE WORST I HAVE EVER ENCOUNTERED. THE UPPER PART OF THE MIRROR MAGNIFIES YOUR VIEW WHILE THE LOWER REDUCES IT. IT TAKES GREAT CONCENTRATION TO MAKE A SAFE LANE CHANGE WHEN MOVING TO THE RIGHT. THE POOR DESIGN OF THIS MIRROR IS GOING TO CAUSE ACCIDENTS. THE DESIGN NEEDS TO BE INVESTIGATED AND A DIRECTIVE TO FORD SHOULD BE ISSUED TO RECALL AND FIX THE MIRRORS. THIS VAN IS OWNED BY ENTERPRISE RENTAL CARS. WE USE IT AS OUR VAN POOL VEHICLE. *TR

NHTSA ODI 10715051

Feb 25, 2015Suspension

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE CONTACT MENTIONED THAT THE FAILURE ONLY OCCURRED AT A HIGH RATE OF SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS NOT ABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.

NHTSA ODI 10690525

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Working with the data? Download all 191 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 Ford Transit T-350 Hd verdict →