What 434 owners told NHTSA about the 2015 Ford Mustang Mach-e

The contact owns a 2015 Ford Mustang. The contact stated that the brake pedal bumper fractured, and the brake lights illuminated. The contact stated that the failure caused the battery to become drained. The accelerator pedal was stuck and drained the battery. The contact stated that the failure was related to NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic). Additionally, the contact resides in North Carolina but had not transferred the New York vehicle registration. The contact called the local dealer and was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 76,000.

NHTSA ODI 11672456

See attached document for complaint.

NHTSA ODI 11671867

The passenger side door will open by itself. This happened twice within the last month with a passenger in the seat and once with no passenger. The warning lamp will come with an alert to say that the passenger side door is open. This puts the safety of those in the car at risk of falling out, or possibly an accident if the door completely opens. The vehicle has not yet been inspected by anyone. The vehicle is available for inspection upon request.

NHTSA ODI 11663233

The contact owns a 2015 Ford Mustang. The contact stated that while closing the trunk, the emblem on the trunk located above the rear license plate detached from the vehicle. The contact stated that the trunk was not slammed, and that the emblem could have fallen off while driving, becoming a possible road hazard. The local dealer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure, and the contact was transferred to the NHTSA Hotline with the contact’s knowledge. The vehicle was not repaired. The failure mileage was approximately 24,000.

NHTSA ODI 11658178

Weld at clutch pedal assembly broke, causing the clutch pedal to bind. This binding prevents the clutch pedal from fully depressing.

NHTSA ODI 11653604

The driver side fills with water during heavy rain. This is not due to a leak in the convertible top or any window seals. The water is coming from below. The water is at risk of causing rust build up, electrical malfunction, and mold growth. The problem has not been reproduced by a dealer or independent service center, every time I bring it up they say they don't cover leaks so I have yet to be able to get it checked out. The vehicle has not been inspected by anyone. There were no warning lamps, messages or other symptoms of the problem prior to the the first appearance. This has happened numerous times since 6/17/2023

NHTSA ODI 11648629

The most common engine failure issues are associated with the 2.3L EcoBoost engine, which is prone to coolant leaks causing significant damage to the engine.

NHTSA ODI 11637828

When driving and going over a bump the rear shock completely ripped from the frame of the car

NHTSA ODI 11631868

I am writing to formally request an investigation into a potential recall issue regarding a heated seat module and module plug on my vehicle. Below are the details of my vehicle for your reference: * Make/Model: 2015 Ford Mustang Ecoboost * VIN (Vehicle Identification Number): [XXX] * Mileage: 183,367 I have encountered a burning/melted plastic smell along with smoke coming from my heated/cooled seat module box while operating the vehicle. This issue has impacted safety, and reduced functionality. I have contacted the dealership, and had the part inspected but the issue persists. Upon reviewing similar concerns online and through forums, I noticed other owners reporting comparable problems, starting with many different 2015-2020 ford model vehicles, which leads me to believe this may be a widespread issue. I respectfully request that Ford initiate an investigation to determine if this problem warrants a recall. I also ask for guidance on how to address this issue in the interim to ensure the continued safety of myself and others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11630144

Heated and cooled front seats stopped working. On inspecting the connector plug it is scorched or burned where the ground plug is located.

NHTSA ODI 11628683

i was driving on a highway and experienced a total failure of my electrical system which completely shut down with in 15 seconds i lost control of the car as i could not even move the wheel, subsequently T-boned by another car iwhich could not stop fast enough suffering total loss of my car of note prior to the accident (Sunday AM) on friday I had a battery replaced @ Firestone, see reciept attached that was the last repair for the care

NHTSA ODI 11625380

The contact owns a 2015 Ford Mustang. The contact stated that the back-over prevention camera had failed. The vehicle was taken to the dealer who informed the contact that since the vehicle had not experienced the failure at the time the VIN was attached to NHTSA Campaign Number: 22V082000 (Back Over Prevention), the recall was considered closed, and the vehicle could no longer be repaired under the recall. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 51,000.

NHTSA ODI 11623933

The contact owns a 2015 Ford Mustang. The contact stated that before making a left turn the contact switched on the left turn light signal; however, upon making the left turn the contact noticed that the left turn signal on the instrument panel was flashing twice as fast as normal. The contact pulled over to inspect the vehicle. The contact became aware that the taillights were inoperable; however, after restarting the vehicle, the taillights became operable. The following day the contact drove to a local dealer where the vehicle was inspected; however, the vehicle was not diagnosed. The contact was informed that the vehicle needed to be diagnosed to determine the cause of the failure. The contact was made aware of SSM: 10144218 and linked it to the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 82,000.

NHTSA ODI 11622008

While driving home, driving speed was 55 mph, car engine bogged down and orange wrench icon illuminated on dash. I was not far from home and was able to continue and "limp" home. Car would not go faster than 10-15 mph. When I parked car in garage and shut car off, the brake lights stayed on. There was no warning lights or anything wrong with car before incident. Car has not been inspected by dealer or service center. Doing further research online, I was directed to look at drivers floorboard for plastic pieces. I did find broken, yellowish colored plastic pieces on floor board. According to others, which have been experiencing the same issue, the brake light switch stop bumper pad has failed. I was able to find a recall (Safety recall 22S02) that has been issued for this problem, but the recall is region specific. I do not live in the regions listed in recall.

NHTSA ODI 11619019

The contact owns a 2015 Ford Mustang. The contact stated while driving at approximately 45 MPH the vehicle was shifting roughly. The contact stated that no warning light was illuminated. The contact stated that the failure was intermittent but became a recurring failure. The contact stated that the failure occurred at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 20B27 Torque Converter (Power Train). The failure mileage was approximately 130,000.

NHTSA ODI 11615926

The contact owns a 2015 Ford Mustang. The contact stated while driving at an undisclosed speed and attempting to accelerate, the RPM's increase rapidly but the vehicle lost motive power. The contact also stated that there was a gasoline odor present inside the vehicle. The check engine and service engine warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures with the fuel tank filler pipe, fuel vapor line, and fuel supply tube. The fuel tank filler pipe was repaired. The fuel vapor line, and fuel supply tube were not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Numbers: 14V774000 (Fuel System, Gasoline) and 15V339000 (Fuel System, Gasoline); but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 34,000.

NHTSA ODI 11615210

The airbag light is on, the vehicle has not been in an accident. The vehicle has less than 50k miles on it. The bags have never deployed. I did not have this repaired. There is a seatbelt recall that affects airbags... Ford Motor Company (Ford) is recalling certain model year 2015 Ford Mustang vehicles manufactured August 18, 2014, to October 2, 2014. In the affected vehicles, the passenger safety belt tension sensor may misclassify the size of the front passenger seat occupant. This could cause a child size occupant to be classified as an adult and an adult passenger to be classified as a child passenger. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection." Does this cause the airbag light to come on???

NHTSA ODI 11611290

The contact owns a 2015 Ford Mustang. The contact stated that the vehicle was repaired under an unidentified NHTSA Campaign Number; however, two days after the recall remedy was completed, the digital screen failed to display the rearview image as intended but instead displayed a connection error message. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the costs. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

NHTSA ODI 11611159

Brake lights don’t function brake switch bumper broke off and lights stay on but not bright when brake is depressed. Loss of power random misfire cut from loss of power. Brake switch fault in computer

NHTSA ODI 11610774

UP -DATE to my previous complaint # 11609504. Ford dealer still had two-piece lock nut for sale at parts counter. Did not mention the recall for Fords two- piece nuts or mention the problem with this nut.

NHTSA ODI 11609598

All wheel nuts had to be replaced when new tires were replaced Cost for the nuts $226. NO inspected or change the nuts that were swollen. by Ford. Did the recall No06tice end last year in August.

NHTSA ODI 11609504

There is a break pedal pad that is broken. It doesn't allow the car to accelerate correctly and car goes in limp mode. All break lights are illuminated when car is turned off. There is a recall for this, but I purchased my car in CA. I think the car was originally a Nevada car. Am I still eligible for the recall even if I didn't get the notification and my state of purchase was not mentioned?

NHTSA ODI 11608373

The weld that connects the clutch pedal bar to the tube it pivots in broke on my 2015 Mustang. This makes the pedal wobbly and can prevent the clutch from being fully depressed. For months, the clutch was squeaking. Upon inspection, I noticed the weld was broken. I have not been in an accident because of this, however, the clutch pedal is now loose and can at times hit the 'neutral' switch (which measures full depression of the clutch to allow the car to start), which prevents inconsistent depression of the clutch, leading to unsafe operation.

NHTSA ODI 11605520

Seat Belt Tensioner: Seat belt tensioner is not retaining tension. Inordinate amount of slack when taking off belt coupled with slow retraction. Also have noticed lack of tension during sudden stopping. The belt will also not retract up exiting the vehicle. I’ve reported to the dealer and they commented they’ve seen this plenty of times. This seems like a major safety concern.

NHTSA ODI 11604607

Hi, I was driving on the freeway and suddenly my car stopped accelerating. I would push the acceleration pedal but it wouldnt speed up. And for a few times it would speed up very much. This was very rapid fluctuation. I also noticed that the cruise control was not working. This was very scary being on the highway with this kind of speed fluctuation. After i came back home, i noticed that the brake light wouldnt turn off at all. After doing some research i found that the brake light switch broke and the car was sensing that the brake was being applied and hence was doing acceleration fluctuations. I also found out that there are many other same vehicles which has the same issue.

NHTSA ODI 11603653