What 434 owners told NHTSA about the 2015 Ford Mustang Coupe

It stolen

NHTSA ODI 11556367

TL* THE CONTACT OWNED A 2015 FORD MUSTANG. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY DURING A CRASH. DURING THE CRASH THE DRIVER SUSTAINED INJURIES TO THE UPPER TORSO. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CEMENT UTILITY POOL. DURING THE CRASH THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. THE MESSAGE "AIR BAGS DEPLOYED" HAD DISPLAYED IN THE INSTRUMENT PANEL. THE DRIVER SUSTAINED INJURIES TO THE UPPER TORSO AND WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE VEHICLE WAS TOWED AWAY AND DEEMED A TOTAL LOSS. NO POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED BY A DEALER OR INDEPENDENT MECHANIC. THE CONTACT MENTIONED THAT THE SEAT BELT FAILED ALSO FAILED TO RETRACT AT THE TIME OF IMPACT. THE CONTACT STATED THAT SHE REQUESTED THE INSURANCE COMPANY TO INVESTIGATE THE FAILURE OF THE AIR BAGS HOWEVER, THE ADVISED HER TO CONTACT THE MANUFACTURER AS THE AIR BAGS FAILURE WERE ALREADY UNDER INVESTIGATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

NHTSA ODI 11308927

I WAS LIKE I WAS DREAMING WHEN AFTER I WAS WOKE UP IN THE HOSPITAL AND THERE WAS A LOT OF TIME MISSING YOU KNOW I CAN REMEMBER AT THE EVERY LITTLE THING I WAS MISSING A LOT OF TIME BEFORE WE WENT OUT AND THE WRECK YOU KNOW RIGHT AFTER A COUPLE OF DAYS OF BEING CONSCIOUS AND NEVER SHOULD HAVE WRECKED YOU KNOW AND IT JUST IT JUST LET NOTHING MAKING NO SENSE AND THEN IT ALL COME CLEAR I WAS KNOCKED OUT BEFORE THE WRECK AN EXAMPLE OF A HOW I DON'T KNOW WHY I DON'T KNOW ALL I KNOW IS I WAS KNOCKED OUT A COUPLE OF THOUSANDS OF A SECOND BEFORE THE RED CUZ I MISSED YOU TOO MUCH OF IT

NHTSA ODI 11255633

WE WERE STOPPED IN FAST LANE IN FREEWAY TRAFFIC, CAR IN CENTER LANE HIT BACK PASSENGER SIDE, PUSHING US INTO TAHOE IN FRONT OF US. DRIVER THAT HIT US WAS GOING 30-35 MPH ON IMPACT. ONLY THE DRIVERS LEG AIRBAG WENT OFF, PASSENGER AIRBAG POPPED COVER OFF ON RIGHT SIDE AND GOT STUCK SO DID NOT DEPLOY. DRIVERS FRONT STEERING WHEEL AIRBAG DID NOT DEPLOY. DRIVER INJURED WITH SEVERE BRUISING. BACK WINDSHIELD SHATTERED IN TINY PIECES ACROSS ENTIRE INSIDE OF CAR. I HAVE CONFIRMED THIS CAR DID NOT HAVE ANY AIRBAG RECALLS ASSOCIATED WITH IT.

NHTSA ODI 11179754

TAKATA RECALL. I WAS INVOLVED IN A CAR ACCIDENT ON THE FREEWAY. A TRAILER TRUCK TURNED INTO MY DRIVER SIDE REAR WHEEL DESTROYING IT AND PUSHING ME TOWARDS THE FRONT OF HIS TRUCK. TO PREVENT ENDING UP IN FRONT OF THE TRUCK I TURNED THE WHEEL TO MY RIGHT CAUSING ME TO CRASH INTO A CONSTRUCTION BARRIER AT 30MPH. MY FRONT RIGHT TIRE TOOK ALL THE IMPACT CAUSING MY CAR TO GO UP ABOUT 3-4 FEET AND SLAMMING DOWN HARD. MY AIRBAGS NEVER DEPLOYED.

NHTSA ODI 11165280

MY 2015 MUSTANG WAS TOTALED ON MARCH 11 2018 AND NONE OF THE AIRBAGS CAME OUT AND ON INSPECTION THE STATE TROOPER SAID MY SEAT BEAT MISFIRED . WHEN I CONTACTED THE FORD CUSTOMER SERVICE CENTER THE GUY HAD THE NERVE TO ASK ME WHAT DID I WANT HIM TO DO ABOUT IT!!!! I NEVER RECEIVED A RECALL AT ALL FROM ANYONE!!!! I THEN ASK HIM TO HAVE SOMEONE CALL ME I HAVE AS TO YET NOT RECEIVED ONE PHONE CALL... THIS IS JUST NOT THE KIND OF RESPONSE THAT WILL CONTINUE TO SELL FORD MUSTANG IF I CAN'T BE SAFE OR MY FAMILY BE SAFE WHAT WOULD MAKE ME WANT TO OWN ANOTHER ONE OR EVEN TELL EVERYONE MY EXPERIENCE WITH MUSTANG AND I HAVE OWNED MANY OF THEM I LOVED MUSTANGS BUT THIS REALLY CHANGES MY VIEW OF FORD AND MUSTANGS!!!

NHTSA ODI 11084346

TL* THE CONTACT OWNED A 2015 FORD MUSTANG. WHILE DRIVING 45 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO A MILE MARKER SIGN. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE DRIVER CORRECTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED NECK AND BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000.

NHTSA ODI 11084361

2015 MUSTANG 2.3 LITER. PURCHASED BRAND NEW FROM FAIRFIELD FORD IN CALIFORNIA. MUSTANG REAR ENDED 2014 PRIUS AT HIGHWAY SPEED. SEVERE ACCIDENT. STEERING WHEEL AIRBAG FAILED TO INFLATE IN MUSTANG. LOWER AIRBAG IN DRIVER FOOTWELL INFLATED ONLY. DRIVER SEATBELT RETRACTOR IS NOT LOCKED POTENTIALLY SHOULD BE IMMOBILIZED. DRIVER OF MUSTANG SUFFERED 2 BROKEN RIBS, 2 CRACKED RIBS, AND A CRACKED STERNUM. HER FACE ALSO STRUCK THE STEERING WHEEL AND CAUSED HER TO BECOME UNCONSCIOUS FOR A LITTLE WHILE . BOTH VEHICLES TOWED FROM SCENE, MUSTANG DRIVER DID NOT REALIZE HER INJURIES AND WENT TO THE HOSPITAL THE FOLLOWING DAY. COMPLAINTS OF CHEST PAIN, WHICH IS WHEN X-RAYS WERE TAKEN AND THE BODILY INJURIES WERE DETERMINED.

NHTSA ODI 10948541

MY CAR SINCE 2015 WHEN I PURCHASE MY VEHICLE HAD A TICKING SOUND FROM THE ENGINE. FORD NEVER OPEN THE ENGINE INDICATING THAT IT WILL COST TO MUCH FOR THEM TO FIX IT. ON TOP OF THIS PROBLEM HAS WORSEN AND AIRBEGS, STABILITY AND OTHER PROBLEMS HAS ARISE NOW AND FORD REFUSES TO FIX THEM.

NHTSA ODI 10850935

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE DRIVING 30 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED CHEST, KNEE, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

NHTSA ODI 10765106

2015 FORD MUSTANG GT WAS IN AN ACCIDENT, WHERE I REAR ENDED ANOTHER VEHICLE. THE FRONT END WAS PUSHED IN ABOUT 3-4 INCHES TO THE POINT WHERE THE DRIVERS DOOR NO LONGER OPENS AND THE HOOD NO LONGER CLOSES, THIS PROMPTED THE KNEE AIRBAGS TO GO OFF, DRIVER SIDE AIRBAG WENT OFF PERFECTLY FINE, HOWEVER DRIVER SIDE DEPLOYED ONLY HALF WAY (MORE LIKE 1/4) WHICH RENDERED IT DEFECTIVE. SPOKE TO 2 SEPARATE FORD DEALERSHIPS ABOUT IT AND WAS TOLD THEY DON'T KNOW HOW AN AIRBAG IS SUPPOSED TO WORK BECAUSE THEY DID NOT DESIGN IT. RECORDED THE SMALL CONVERSATION I HAD WITH THE FORD DEALERSHIP SERVICE REP, WAS SHORT BECAUSE THEY WOULDN'T HELP ME, THEY JUST BASICALLY CUT ME OFF AND AS YOU CAN SEE THE AIRBAG FAILED TO DEPLOY PROPERLY. HTTPS://WWW.YOUTUBE.COM/WATCH?V=KB-UMSM7IH0. *TR

NHTSA ODI 10691201