Jan 30, 2017AirbagsSeat beltsBody & structureCrash5 injuries
2015 MUSTANG 2.3 LITER. PURCHASED BRAND NEW FROM FAIRFIELD FORD IN CALIFORNIA. MUSTANG REAR ENDED 2014 PRIUS AT HIGHWAY SPEED. SEVERE ACCIDENT. STEERING WHEEL AIRBAG FAILED TO INFLATE IN MUSTANG. LOWER AIRBAG IN DRIVER FOOTWELL INFLATED ONLY. DRIVER SEATBELT RETRACTOR IS NOT LOCKED POTENTIALLY SHOULD BE IMMOBILIZED. DRIVER OF MUSTANG SUFFERED 2 BROKEN RIBS, 2 CRACKED RIBS, AND A CRACKED STERNUM. HER FACE ALSO STRUCK THE STEERING WHEEL AND CAUSED HER TO BECOME UNCONSCIOUS FOR A LITTLE WHILE . BOTH VEHICLES TOWED FROM SCENE, MUSTANG DRIVER DID NOT REALIZE HER INJURIES AND WENT TO THE HOSPITAL THE FOLLOWING DAY. COMPLAINTS OF CHEST PAIN, WHICH IS WHEN X-RAYS WERE TAKEN AND THE BODILY INJURIES WERE DETERMINED.
NHTSA ODI 10948541
Nov 13, 2016Crash1 injury
FORD MUSTANG 2015 IS NOT SUPPOSED TO HAVE A TRUNK THAT DOES NOT PROTECT INSIDE BECAUSE NO EDGE TO EDGE SUPPORT. MY TRUNK EDGE ON THE DRIVER'S SIDE OR WHEN FACING THE TRUNK (LEFT SIDE) IS SO MALALIGNED AS TO MAKE ME THINK EITHER THE CAR IS TWERKED OR THE FRAME IS....THIS CREATES UNSTABLE DRIVING CONDITIONS.FORD REPLACED MY ORIGINAL TRUNK WITH THERE VERSION OF A FITTED TRUNK.
NHTSA ODI 10925648
Jun 27, 2016Parking BrakeCrash
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE THE VEHICLE WAS PARKED ON AN INCLINE WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED AWAY IN REVERSE INTO A DITCH AND CRASHED INTO A RETAINING WALL. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,800.
NHTSA ODI 10876743
Mar 22, 2016SteeringTransmission & drivetrainAirbagsCrash
MY CAR SINCE 2015 WHEN I PURCHASE MY VEHICLE HAD A TICKING SOUND FROM THE ENGINE. FORD NEVER OPEN THE ENGINE INDICATING THAT IT WILL COST TO MUCH FOR THEM TO FIX IT. ON TOP OF THIS PROBLEM HAS WORSEN AND AIRBEGS, STABILITY AND OTHER PROBLEMS HAS ARISE NOW AND FORD REFUSES TO FIX THEM.
NHTSA ODI 10850935
Sep 18, 2015AirbagsCrash1 injury
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE DRIVING 30 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED CHEST, KNEE, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
NHTSA ODI 10765106
Aug 8, 2015SuspensionBody & structureBrakesCrash
ON JULY 4TH, MY 2015 FORD MUSTANG, HAD A BREAK PEDAL ISSUE, THE PEDAL WOULD LOCK AND WOULD NOT ALLOW VEHICLE TO STOP. THE FIST TIME HAPPEN TO ME WILE DRIVING 55 MPH AND I WAS LUCKY BECAUSE IT WAS EARLY IN THE MORNING ON A NOT BUY AVENUE SO I WAS ABLE TO TOP THE CAR WITH THE HAND BREAK. HOWEVER, IN THE PROCESS I WAS NOT ABLE TO STOP AT A RED LIGHT. THE TOW THE VEHICLE WITH 882 MILES AND RETURNED TO ME WITH 882 MILES. SERVICE WAS HORRIBLE I HAD PURCHASE THE RENTAL CAR OPTION AND THE CAR WAS NOT PROVIDED TO ME UNTIL THE DAY AFTER THE INCIDENT. IN ADDITION, THEY ONLY CONDUCTED A VISUAL POINT INSPECTION AND REPROGRAMMED THE PCM. I SPOKE TO MY CASE MANAGER AT FORD AND THEY GUARANTEE THAT THEY HAD RESOLVE THE PROBLEM AND THAT IT WOULD NOT HAPPEN. UNFORTUNATELY ON AUGUST 1ST ONLY A MONTH LATER AND AT AROUND 1500 MILES, THE BREAK PEDAL LOCKED AND THIS TIME I WAS INVOLVE IN AN ACCIDENT. ALTHOUGH I WAS DRIVING ONLY 35 MPH, MY VEHICLE SUFFER SEVER DAMAGES. I TOW THE VEHICLE TO FORD AND EXPECTED A RENTAL CAR, BUT THEY TOLD ME THAT I WOULD HAVE TO PAY FOR THE RENTAL, WHICH IS STUPID BECAUSE MY EXTENDED WARRANTY SHOULD COVER THE EXPENSES OF THE RENTAL. I FEEL LUCKY THAT I HAD THE ACCIDENT AT A LOW SPEED AND I DIDN'T HAVE ANY INJURY TO MY SELF. HOWEVER IF IT WOULD BEEN AT A HIGHWAY SPEED I COULD BE DEATH AND POSSIBLE MANY OTHER, DUE TO AN ISSUE THAT I HAD PRESENTED TO FORD A MONTH IN ADVANCE. I HATE FORD, I AM SCARE TO DRIVE, AND EVERY TIME I HEAR A HONK I PANIC. TODAY IS A WEEK SINCE THE ACCIDENT AND DEALERSHIP HAS NOT EVEN LOOK AT THE CAR SINCE THEY ARE STILL WAITING ON FORD INSTRUCTIONS. THE DEALERSHIP EXCUSE IS THAT THEY NEED TO DRIVE THE CAR TO DIAGNOSE THE ISSUE, HOWEVER THE WHEEL AND TIRE AND THE ARM THAT HELP TO GIVE THE DIRECTION OF THE CAR IS DAMAGE AND DOES NOT ALLOW THEM TO DRIVE IT. NOW FORD WANTS TO DRIVE IT!!
NHTSA ODI 10747221
Jun 24, 2015Body & structureBrakesCrash
I FAILED TO LEAVE THE CAR IN 1ST GEAR ON AN APPROXIMATELY 4% GRADE. I ENGAGED THE PARKING BRAKE AND LEFT THE VEHICLE. THE VEHICLE REMAINED PARKED IN PLACE FOR 20-30 MINUTES. SOMEWHERE BETWEEN 0 AND 30 MINUTES LATER, THE PARKING BRAKE RELEASED AND THE VEHICLE ROLLED DOWN THE GRADE, CAUSING DAMAGE TO THE VEHICLE AND NEIGHBOR'S PROPERTY. I AM AN EX-BRAKING ENGINEER AND HAVE REPRODUCED THE DEFECT MULTIPLE TIMES WELL UNDER THE FMVSS 135 PROTOCOL LIMITS OF ACCEPTABLE PERFORMANCE. I COMMUNICATED THIS TO FORD CUSTOMER CARE AND THEY WISH FOR ME TO HAVE BODY DAMAGE REPLACED THROUGH INSURANCE.
NHTSA ODI 10730144
Feb 27, 2015AirbagsCrash
2015 FORD MUSTANG GT WAS IN AN ACCIDENT, WHERE I REAR ENDED ANOTHER VEHICLE. THE FRONT END WAS PUSHED IN ABOUT 3-4 INCHES TO THE POINT WHERE THE DRIVERS DOOR NO LONGER OPENS AND THE HOOD NO LONGER CLOSES, THIS PROMPTED THE KNEE AIRBAGS TO GO OFF, DRIVER SIDE AIRBAG WENT OFF PERFECTLY FINE, HOWEVER DRIVER SIDE DEPLOYED ONLY HALF WAY (MORE LIKE 1/4) WHICH RENDERED IT DEFECTIVE. SPOKE TO 2 SEPARATE FORD DEALERSHIPS ABOUT IT AND WAS TOLD THEY DON'T KNOW HOW AN AIRBAG IS SUPPOSED TO WORK BECAUSE THEY DID NOT DESIGN IT. RECORDED THE SMALL CONVERSATION I HAD WITH THE FORD DEALERSHIP SERVICE REP, WAS SHORT BECAUSE THEY WOULDN'T HELP ME, THEY JUST BASICALLY CUT ME OFF AND AS YOU CAN SEE THE AIRBAG FAILED TO DEPLOY PROPERLY. HTTPS://WWW.YOUTUBE.COM/WATCH?V=KB-UMSM7IH0. *TR
NHTSA ODI 10691201