Home · 2015 Ford Fusion Energi · Complaints

What 995 owners told NHTSA about the 2015 Ford Fusion Energi

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (995)Crash / fire / injury (45)Engine (264)Steering (171)Transmission & drivetrain (148)Brakes (132)Electrical system (111)Fuel system (66)Engine & cooling (52)Airbags (38)Body & structure (31)Seat belts (25)

6 of 995 complaints match · Electrical system · crash/fire/injury only · clear filters

Feb 9, 2020Electrical systemFire

THE CONNECTOR TO THE FRONT HEATED AND COOLED SEAT MODULE NEARLY CAUGHT FIRE, WITHOUT ANY INTERVENTION OR ALTERATION.

NHTSA ODI 11308081

Dec 12, 2019Electrical systemCrash

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, SEVERAL WARNING INDICATORS ILLUMINATED. THE INTERIOR DOME LIGHT ILLUMINATED AND THE AIR CONDITIONER ACTIVATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO DAHL FORD DAVENPORT (1310 E KIMBERLY RD, DAVENPORT, IA 52807, (563) 391-2600) WHERE IT WAS DIAGNOSED THAT THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT PREVIOUSLY THE VEHICLE HAD BEEN INCLUDED IN A FRONT END COLLISION HOWEVER, THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS CONCERNED THAT THE FAILURE TO DEPLOY MAY HAVE BEEN DUE TO AN ISSUE WITH THE ORC MODULE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA ODI 11288628

Mar 14, 2019Electrical systemEquipmentFire

TL* THE CONTACT OWNS A 2015 FORD FUSION ENERGI. WHILE THE VEHICLE WAS CHARGING, THE PLUG MELTED INTO THE WALL AT THE CONTACT'S HOME. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V592000 (EQUIPMENT). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO WEST HILLS FORD (1100 OYSTER BAY AVE S, BREMERTON, WA 98312) AND THEY STATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11186872

Oct 31, 2016Electrical systemCrash

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE POWER SEIZED. THE CONTACT CRASHED INTO A BOULDER. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,895.

NHTSA ODI 10920189

Apr 1, 2016Electrical systemAirbagsSeat beltsCrash1 injury

AIR BAGS DID NOT DEPLOY IN CRASH. DEALER REPAIRED SAID VEHICLE AND SEAT BELTS WORK SOMETIMES AS WELL AS INSTRUMENT PANEL. VEHICLE CONSTANTLY PULLS TO THE RIGHT. DEALER SAYS NOTHING WRONG. OTHER ISSUES BUT NOT SAFETY RELATED.

NHTSA ODI 10853021

Aug 24, 2015Electrical systemCrash

WHILE DRIVING THE VEHICLE, I WENT TO REVERSE AND TURN AROUND. WHEN I SHIFTED INTO REVERSE ALL ELECTRICAL SYSTEMS FAILED, BRAKES NO LONGER WORKED, AND I SLOWLY WENT BACK UNTIL I HIT A SMALL CONCRETE PILLAR. THIS PROBLEM HAS HAPPENED NOW MULTIPLE TIMES, AT RANDOM SPEEDS AND RANDOM TIMES. IT'S NEVER SET ON A SPECIFIC MOTION OR ACTION.

NHTSA ODI 10758756

Working with the data? Download all 995 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 Ford Fusion Energi verdict →