What 1,022 owners told NHTSA about the 2015 Ford Focus RS

CAR RANDOMLY SHUTS OFF. NO WARNING IS GIVEN. CAR WILL SHUT OFF WHILE IN MOTION ON ANY CITY STREET. CAR WAS AT 3/4 TANK OF FUEL WHEN THIS OCCURRED.

NHTSA ODI 11174410

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR DRIVER'S DOOR FLEW OPEN WITHOUT WARNING. THE DOOR FAILED TO LATCH CLOSED AND HAD TO BE PHYSICALLY HELD SHUT WHILE DRIVING. THE CONTACT CALLED A COUPLE OF DEALERS, INCLUDING O. C. WELCH FORD LINCOLN, INC. (843-288-0100, LOCATED AT 4920 INDEPENDENCE BLVD, HARDEEVILLE, SC 29927) AND WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

NHTSA ODI 11173918

I PURCHASED THIS CAR FROM SCHALLER AUTO WORLD ON 11/14 18 AND THE FOUR TIRES ON THE CAR BY STATE LAW ARE UNSAFE TO BE ON THE ROAD,STATE LAW IS 5.0 AND ABOVE,ALL FOUR WERE MEASURED TO BE 2.0 AND ABOVE TO BE BELOW 3.0. I WENT TO THEM WITH MY COMPLAINT AND THEY WON'T HELP ME .I HAVE PROVE WITH PICTURES AND PAPERWORK TO BACK MY SITUATION UP.WHAT AM I TO DO?

NHTSA ODI 11173663

THE TRANSMISSION WARNING LIGHT CAME ON AND THE CAR WAS SPUTTERING BECAUSE OF THE DRY CLUTCH. IT HAPPENED WHEN THE CAR WAS IN MOTION ON A CITY STREET

NHTSA ODI 11173685

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SHAMALEY FORD (11301 GATEWAY BLVD W, EL PASO, TX 79936, (915) 591-8600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11173395

MAJOR ACCIDENT AND THE AIRBAGS DID NOT DEPLOY. IN MOTION GOING STRAIGHT UNTIL THE TRUCK HIT THE CAR.

NHTSA ODI 11173401

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WOULD NOT SHIFT INTO GEAR AND THE VEHICLE JERKED. OCCASIONALLY, THE VEHICLE WOULD JERK AFTER SWITCHING GEARS. PREVIOUSLY, THE VEHICLE ACCELERATED ON ITS OWN AND WITHOUT WARNING WHILE IDLING AT A STOP LIGHT. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH EXCESSIVE FORCE TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PAUL CERAME FORD (11400 NEW HALLS FERRY ROAD, FLORISSANT, MO 63033, (314) 838-2400) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11173045

2015 FORD FOCUS SE RECALL FUEL TANK DEFORMATION - DEALER AND FORD STATES PARTS TO REPAIR NOT AVAILABLE AND NO ESTIMATED TIME FOR ARRIVAL.

NHTSA ODI 11172333

AUDIBLE CLICKING NOISE WHEN TURNING CORNERS. SHUDDERING, SPUTTERING WHEN TAKING OFF FROM RED LIGHT. DECELERATION WHILE DRIVING IN TOWN, WHILE DRIVING GEARS CHANGING WITHOUT MY KNOWLEDGE, THRUSTING INTO GEAR WHILE MOVING. CLUTCH REPLACED 2017. ALL OF THIS STARTED HAPPENING ABOUT 4 MONTHS AFTER I BOUGHT CAR FROM YOU MENTIONED DEALER, NEW. SO, SINCE 2015, ONGOING ISSUES STATED ABOVE. FORD TELLS ME IT'S ALL MY IMAGINATION.

NHTSA ODI 11172425

WHILE ACCELERATING THE VEHICLE DOESN?T KNOW WHEN TO SHIFT INTO GEARS CAUSING THE VEHICLE TO SHUDDER AND MAKE A RATTLING NOISE. RECEIVED A CODE SAYING ?TRANSMISSION FAULT, SERVICE NOW.? WHILE HITTING BUMPS THE VEHICLE MAKES A CRUNCHING NOISE.

NHTSA ODI 11171768

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO VIBRATE AND THE TRANSMISSION STARTED TO SHIFT ERRATICALLY. ADDITIONALLY, THE "TRANSMISSION HOT, TURN OFF VEHICLE FOR FIVE MINUTES" WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO BALISE FORD (1979 BOSTON RD, WILBRAHAM, MA 01095, (413) 306-3049) WHERE IT WAS DIAGNOSED THAT THE SHIFT ACTUATOR SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,274.

NHTSA ODI 11171778

WHILE ACCELERATING THE VEHICLE DOESN'T KNOW WHEN TO SHIFT INTO GEARS CAUSING THE VEHICLE TO SHUDDER AND MAKE A RATTLING NOISE. RECEIVED A CODE SAYING 'TRANSMISSION FAULT, SERVICE NOW.' WHILE HITTING BUMPS THE VEHICLE MAKES A CRUNCHING NOISE.

NHTSA ODI 11171115

LOSS OF POWER STEERING WARNING; SUDDEN AND TOTAL LOSS POWER STEERING WHILE DRIVING ON CITY STREET. IT TOOK LOTS OF STRENGTH TO MOVE THE VEHICLE SAFELY TO THE SIDE OF THE ROAD. THIS WOULD BE AN IMPOSSIBLE TASK FOR AN ELDERLY PERSON. AT HIGHWAY SPEEDS THIS WOULD HAVE DEFINITELY CAUSE AND ACCIDENT. DEALER SAID I NEED TO REPLACE THE ENTIRE STEERING RACK & PINION (WITH ALIGNMENT) AT A COST $2,027. MILAGE ON CAR IS 68,317K

NHTSA ODI 11166730

TAKATA RECALL MY TRANSMISSION HAS BEEN BAD ON MY 2015 SINCE I PURCHASED IT ON 10/01/16. I TRIED TELLING THE MANUFACTURES AFTER I DROVE IT AROUND TOWN AWHILE. IT WAS JERKING AND WOULDN'T GET POWER TO DRIVE. I'VE BEEN TRYING TO TAKE IT TO DEALERSHIPS FOR 2 YEARS AND THEY HAVEN'T TRIED FIXING IT. I WOULD LIKE AN ARBITRATION AGREEMENT.

NHTSA ODI 11166472

STEERING WHEEL MAKES A LOUD SOUND WHEN MAKING TURNS. WHEN TURNING LEFT, STEERING WHEEL LOCKS IN PLACE AND NEEDS TO BE CORRECTED BY TURNING RIGHT. VERY DANGEROUS WHEN MAKING SHARP LEFT TURNS OR EVEN JUST LEFT CURVES.

NHTSA ODI 11166566

MY TRANSMISSION HAS BEEN GIVING ME A HARD TIME AND IT DOESN'T GET ANY POWER. IT ALSO RUNS VERY ROUGH. I HAVE TO TRAVEL 45 MINUTES TO A MOTOR COMPANY BUT THEY DON'T FIX IT BECAUSE IT'S A "TAKATA RECALL" I DON'T WANT TO GET STRANDED AND BROKEN DOWN ON THE HIGHWAY. I NEED A DEPENDABLE CAR BECAUSE I'M DISABLED. I WANT MY CAR FIXED OR A NEW ONE ASAP. I NOTICED THE PROBLEMS WHEN I WAS DRIVING IT IN MOTION RIGHT AS SOON AS I PURCHASED IT ON 10/2016 IN CITY LIMITS.

NHTSA ODI 11165688

THE FORD FOCUS RECALL FOR THE FUEL TANK DEFORMATION IS NOT ACCURATE. THE RECALL LETTER WE RECEIVED SAID TO MAINTAIN AT LEAST 1/2 TANK OF FUEL, BUT MY CAR HAS SHUT DOWN MULTIPLE TIMES WHILE DRIVING ON THE HIGHWAY AND AT TURNAROUNDS DESPITE HAVING A FULL TANK. THE SOLUTION TO THIS WAS PREVIOUSLY ANNOUNCED FOR DECEMBER 2018 AND HAS BEEN POSTPONED UNTIL THE FIRST QUARTER OF 2019. FORD NEEDS TO BE FURTHER PRESSURED TO FIND A SOLUTION NOW AS THIS POSES A MAJOR CRASH RISK. IN ADDITION TO THIS, I'VE BEGUN NOTICING ISSUES WITH THE STEERING WHEEL MAKING A NOISE. UPON TAKING IT TO A MECHANIC, I WAS TOLD THAT THE STEERING RACK AND PINION HAD TO BE REPLACED AND THAT SEVERAL OTHER OWNERS OF THE SAME MODEL HAD COMPLAINED ABOUT THEIR STEERING BECOMING UNUSABLE. FORD SHOULD ISSUE A RECALL FOR THIS AS WELL.

NHTSA ODI 11164603

I HAVE ALREADY FIXED A RECALL THAT I JUST RECEIVED NOTIFICATION OF VIA POSTAL MAIL. I WILL UPLOAD A PIC OF THE RECALL LETTER AND A PIC OF THE RECEIPT THAT THIS SERVICE WAS ALREADY COMPLETED PRIOR TO THE NOTIFICATION. I HAD TO GET IT REPAIRED DUE TO THE FACT THE CAR WAS NOT ACCELERATING PROPERLY PRIOR TO THE REPAIR. I WOULD LIKE TO GET REIMBURSED FOR THE COST OF THE REPAIR DUE TO IT IS A RECALLED PART. THANK YOU. PLEASE CONTACT ME ASAP AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11164359

I HAVE HAD THIS CAR FOR ALMOST 2 YEARS. ALMOST EVERYDAY WHEN I DRIVE THE CAR, IT STALL, SLIPPED OR DOESN'T WANT TO GO AT TAKE OFF. THERE HAS BEEN MANY TIME WHERE I PRESS THE GAS TO GO WHILE IN DRIVE AND IT WON'T GO AND ACTS LIKE IT'S IN NEUTRAL. I HAVE ALMOST GOTTEN IN CAR ACCIDENTS BECAUSE OF THIS PROBLEM. THE TRANSMISSION IS HORRIBLE. IT'S THE DUAL-CLUTCH TRANSMISSION. THEY HAVE EVEN SENT OUT A LETTER STATING THAT IT'S THE TRANSMISSION AND IF YOU HAVE HAD IT SERVICES 3 OR MORE TIMES, YOU CAN GET CASH OR REPLACEMENT CAR. I DON'T HAVE THE MONEY TO GO GET IT CHECKED OUT 3 TIMES AND I ALSO DON'T REALLY NEED TO BECAUSE I ALREADY KNOW THE PROBLEM. THIS IS VERY DANGEROUS AND CAN CAUSE A MAJOR ACCIDENT.

NHTSA ODI 11164005

THE "DRY" CLUTCH WENT OUT AS I WAS DRIVING UPHILL, REDUCING MY MOVEMENT TO A JERKING, STUTTERING MOTION THAT JUST BARELY ALLOWED ME TO DRIVE TO DEALERSHIP. THIS CLUTCH FAILURE FOLLOWS MONTHS OF STUTTERING, JERKING AT LOW SPEEDS AS IF THE CAR WOULD STALL. TAKING THE CAR FOR REGULAR MAINTENANCE FOUND "NOTHING WRONG." THIS CLUTCH HAD ALREADY BEEN REPLACED ONCE AT ONLY 26,700 MILES .FOCUS HAD 68,000 MILES WHEN IT WANT BAD AGAIN. DEALERSHIP REPORTS SEEING MANY PROBLEMS WITH THIS "DRY" CLUTCH. FORD WILL NOT RECOGNIZE DANGER ASSOCIATED WITH IT.

NHTSA ODI 11163829

2015 FORD FOCUS DUAL CLUTCH POWERTRAIN TRANSMISSION SHUTTERS AND SPUTTERS UPON TAKEOFF, REVS UP AT VERY LOW SPEEDS. DOESNT WANT TO ACCELERATE RIGHT AWAY. I BOUGHT THE CAR WITH 55000 MILES ON IT AND HAS BEEN AN ISSUE SINCE. NOW ITS GOING TO COST 1500 DOLLARS TO FIX AS MY PERSONAL WARRANTY NOR FORD WILL COVER THE CLUTCH REPLACEMENT, EVEN THOUGH THIS IS AN ONGOING PROBLEM IN THIS VEHICLE!

NHTSA ODI 11163854

VEHICLE HAS INTERMITTENT STARTING PROBLEMS. INSIDE DASH LIGHTS FLASH ON AND OFF. CANNOT HAVE INSIDE DOME LIGHT ON (THE LIGHT THAT COMES ON WHEN DOORS OPEN) OR IT DRAINS THE BATTERY. SETTINGS FOR RADIO/HEATER/CLOCK/ETC. CHANGE ON THEIR OWN. NOTHING EVER STAYS SET. I HAVE TAKEN IT IN TO THE DEALERSHIP A COUPLE TIMES NOW AND THEY CAN NEVER FIND ANYTHING. THEY KEPT IT FOR 3 DAYS THE LAST TIME. THIS HAS BEEN HAPPENING SINCE I BOUGHT IT. THE VEHICLE IS STATIONARY WHEN I HAVE THE STARTING PROBLEM. SOMETIMES THE CAR WILL START IN A FEW MINUTES, SOMETIMES LONGER. THE OTHER PROBLEMS WITH INSIDE LIGHTS AND DASHBOARD HAPPEN WHEN THE CAR IS IN MOTION. THIS HAPPENS ON VARIOUS DAYS AND TIMES.

NHTSA ODI 11163733

THERE WAS A RECALL FOR THE FUEL PURGE VALVE GETTING STUCK AND NOT ALLOWING MY CAR TO STAY ON AFTER TURNING MY CAR ON IT WILL RUN FOR 5 TO 10 SECONDS BEFORE IT STALLS DUE TO LOSS OF FUEL. I TOOK MY CAR TO FORD DEALERSHIP AND THEY SAID THEY DID NOT HAVE THE PART TO REPLACE IT, BUT THEY TOOK MY CAR IN, ONCE I GOT MY CAR THE VERY SAME DAY BACK. IT DID IT AGAIN THE NEXT MORNING. I HAVE TRIED FUEL CLEANERS TO RESOLVE THE PROBLEM BUT IT STILL PERSISTS, IT STALLED ON ME WHILE DRIVING ON THIS PAST MONDAY, AND NOW WHEN I TRY TO SEARCH FOR THE RECALL FOR INFORMATION IT LOOKS LIKE IT WAS TAKEN OFF FROM THEIR WEBSITE. THE ISSUE IS NOT FIXED AND THEY DO NOT HAVE THE PART? AS A CONSUMER WHAT CAN WE DO TO FIX A DEFECT FROM MANUFACTURING. MY CAR IS A 2015 FORD FOCUS WITH 75K MILES AND THERE WAS ISSUES WITH THIS CAR FROM THE START, INCLUDING THE KNOWN ISSUE ABOUT THE DUAL CLUTCH TRANSMISSION WHERE IT STUTTERS AND SHAKES WHILE TRYING TO CHANGE GEARS AND TAKE OFF FROM FULL STOP. THIS CAR SHOULD BE CONSIDER A LEMON CAR AND NO ONE SHOULD BUY IT. THIS IS FRAUD BY FORD AND THEY KNOW IT.

NHTSA ODI 11163437

IVE HAD MY LUG NUTS SWALLON AND UNABLE TO CHANGE MY OWN TIRE. ON THREE DIFFERENT OCCASIONS. NAIL IN MY TIRE. TOOK IT TO THE DEALERSHIP IMMEDIATELY THE CLAMPED 2 TIMES THAT THEY FIXED MY LUG NUTS AND NEVER DID. IVE SPOKE TO SEVERAL OTHER FOCUS OWNERS AND HAVE THE SAME ISSUE. THE POWER TRAIN CLUTCH HAS BEEN REPLACED 4 TIMES IN THE LAST THREE IN A HALF YEARS. IVE HAD MY CAR STALL OUT IN ME SEVERAL TIMES AT A STOP LIGHT. IT TAKES IT A MINUTE TO SLIP INTO REVERSE. DOESNT MATTER WHAT GEAR YOU ARE SWITCHING IT FROM IT WILL GO INTO NETURAL/PARK BEFORE CLICKING INTO REVERSE.

NHTSA ODI 11163062

HELLO, MY VEHICLE STOPPED WORKING TWICE WHILE I WAS DRIVING ON CITY STREETS (THIS TUESDAY 12/18/2018 AND THURSDAY 12/20/2018). THE FIRST TIME IT HAPPENED I WAS STOPPED AT A RED LIGHT AND THE SECOND TIME THE CARE WAS IN MOTION WHEN IT FIRST HAPPENED, THE OIL INDICATOR AND CHECK ENGINE LIGHT CAME ON. OIL WAS PUT IN THE CAR AND UNFORTUNATELY THAT DIDN'T SOLVE THE PROBLEM SINCE IT HAPPENED AGAIN ON THURSDAY 12/20/2018. WHEN THE VEHICLE STOPPED ON 12/20/2018, THE ENGINE LIGHT CAME ON AS WELL AS THE BATTERY LIGH. I HAD THE CAR TOWED TO A FORD DEALERSHIP ON 12/20/2018 AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. I AM AFRAID OF IT HAPPENING AGAIN.

NHTSA ODI 11163110