Jun 9, 2020Steering
POWER STEERING FAILED. MY GRANDSON PULLED INTO A PARKING SPACE AND A WARNING LIGHT ILLUMINATED. WE DISCOVERED IT WAS THE POWER STEERING. THANK GOODNESS WE WERE NOT DRIVING WHEN THIS HAPPENED AS WE HAD BEEN RUNNING ERRANDS ALL DAY. *TR
NHTSA ODI 11327933
Jun 4, 2020Electrical system
WAS DRIVING DOWN HIGHWAY AT 60 MPH. VEHICLE STALLED. PULLED TO SIDE OF ROAD. RESTORED CAR. GOT OFF THE HIGHWAY AND WHILE DRIVING CAR STALLED AGAIN. RESTARTED PULLED TO SIDE ROAD AND WHILE DRIVING STALLED AGAIN. *TR
NHTSA ODI 11327310
May 31, 2020Steering
WHEN TURNING THE STEERING WHEEL AT IDLE, THERE IS A LOUD GRINDING NOISE. THERE IS NO INCREASE IN RESISTANCE. WHEN DRIVING THE POWER ASSIST INTERMITTENTLY WILL FAIL. IT SEEMS TO GO ON AND OFF AS YOU DRIVE AT 35-45 MPH ON CITY STREETS. THIS HAPPENS WHILE DRIVING SIMPLY FOLLOWING THE CURVES IN THE ROAD. I WILL NOT DRIVE THIS VEHICLE ANY FASTER AS I AM CONCERNED IF IT FAILS UNEXPECTEDLY AT HIGHER SPEED, IT WILL RESULT IN AN ACCIDENT. I DON'T UNDERSTAND HOW THE 2011-2014 VEHICLES WERE RECALLED BUT THIS MODEL YEAR WAS NOT.
NHTSA ODI 11326660
May 22, 2020Engine
VEHICLE STALLS, HIGH AND ERRATIC IDLE. *TR
NHTSA ODI 11325545
May 20, 2020Fuel system
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND INDEPENDENTLY RESTARTED WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE STOUT ROSS FORD LOCATED AT 325 WINTER SHOW RD, WINTER SHOW, ND 58072, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
NHTSA ODI 11325271
May 19, 2020Transmission & drivetrain
THE DRAIN PLUG FOR THE B6 6-SPEED TRANSMISSION COMES LOOSE AND CAUSES THE TRANSMISSION FLUID TO BLEED OUT. CAUSING THE TRANSMISSION TO BURN UP. THIS IS A FACTORY SHIELD SYSTEM NO WAY TO CHECK FLUID LEVEL. APPARENTLY THE FLUIDS LEAK WHILE TRAVELING. *TR
NHTSA ODI 11325201
May 18, 2020EngineFuel system
WHEN IDLING FOR SO LONG THE CAR JUST DIED. I OPENED THE DOOR AND THE ALARM WENT HAYWIRE. THEN I HAVE TO WAIT 20 TO 30 MINUTES BEFORE I CAN RESTART THE CAR. NOTHING WILL WORK AFTER IT DOES THIS UNTIL IT'S ABLE TO BE RESTARTED. IT'S BEEN AT THE FORD DEALERSHIP. THEY REPLACED TRANSMISSION ISSUE, SAID THAT SHOULD FIX IT, BUT IT STILL KEEPS ON. *TR
NHTSA ODI 11325043
May 14, 2020Electrical systemBody & structure
ELECTRICAL SYSTEM THAT SUPPORTS THE RADIO. I WOULD LIKE TO REPORT THIS ELECTRICAL BECAUSE SOMETHING LEAKED FROM THE RADIO AREA, BURNING THE CAR INTERIOR NEAR THE RADIO. RADIO STARTED MAKING A POPPING NOISE BEFORE THE BURN. KNOW THE RADIO DOES NOT WORK IN THE OFF POSITION RADIO STILL POPS. SCARED TO DRIVE BECAUSE OF SAFETY. DATE MAY BE WRONG...BUT ON FILE FORD DOUGLASVILLE THORNTON ROAD. *TR
NHTSA ODI 11324576
May 13, 2020SteeringTransmission & drivetrainEngine
THE POWER STEERING WENT OUT ON THIS VEHICLE ALONG WITH THE TRANSMISSION. WE LIVED IN THE DESERT AT THE TIME (PHOENIX METRO/SAN ANTONIO TO BE EXACT); YET WHEN WE TOOK IT IN FOR WORK THE MECHANIC HAD FOUND EXTENSIVE RUST DAMAGE TO EVERYTHING. PAID OUT-OF-POCKET FOR A NEW STEERING COLUMN AND REBUILT TRANSMISSION. NOW, SOMETHING IS WRONG WITH THE RADIATOR COMPARTMENT. I BELIEVE THAT SOMEWHERE THERE IS DAMAGE BECAUSE ONCE WE ARE DONE DRIVING FOR A BIT, THE ENTIRE RESERVOIR WILL LEAK OUT ONTO THE GROUND. *TR
NHTSA ODI 11324393
May 12, 2020Transmission & drivetrainFuel system
TRANSMISSION- WAS DENIED SERVICE FOR CLUTCH REPLACEMENT DUE TO MILEAGE OVER 100,000. THOUGH I FILED COMPLAINT AT 90,000 MILES. ALSO, TRANSMISSION LEAKS DUE TO THE FAULTY TRANSMISSION. UNSAFE DUE TO POSSIBLE FIRE HAZARD. FUEL- FUEL TANK WAS REPAIRED BY CERTIFIED SERVICE DEALER, SINCE THE REPAIR I'VE BEEN STRANDED 7X DUE TO UNABLE TO GET FUEL. HALF TANK OF GAS TRAVELING HIGH SPEEDS ON INTERSTATE WITH TRAFFIC AND CAR SHUTS OFF, I LOSE ABILITY TO CONTROL VEHICLE. 3X I'VE BARELY AVOIDED COLLISION. SINGLE MOM, ONE VEHICLE. SOMETHING HAS TO GIVE. *TR
NHTSA ODI 11324225
May 1, 2020Steering
WHILE DRIVING LOCALLY AND ON A STRAIGHT ROAD AT 50 MILES/HR, I SUDDENLY LOST POWER STEERING ABILITY. I WAS ALSO NOTIFIED VIA THE DASHBOARD COMMUNICATION SYSTEM "STEERING LOSS - STOP SAFELY". I WAS ABLE TO MUSCLE THE CAR OFF THE ROAD AND EVENTUALLY BACK HOME. I CALLED THE FORD DEALER TO BE TOLD THIS HAPPENS AND WOULD BE AN EXPENSIVE REPAIR. I ALSO RESEARCHED AND SEE THAT THIS IS A PREVALENT PROBLEM WITH FORD AND CHEVY VEHICLES. AS FAR AS I'M CONCERNED, THE LOSS OF STEERING CAPABILITY - SUDDENLY, WITHOUT WARNING IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY THE MANUFACTURER. WE ARE TALKING THE INABILITY TO CONTROL A 2000 POUND SLEDGEHAMMER WHEN THIS OCCURS.
NHTSA ODI 11322971
Apr 28, 2020AirbagsSpeed controlEngineCrash
CLUTCH WENT OUT AND WRECKED
NHTSA ODI 11322533
Apr 28, 2020Transmission & drivetrainFuel system
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE VEHICLE WAS TAKEN TO AUTOMAX FORD (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP SENSOR AND TRANSMISSION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT SEVERAL MONTHS AFTER THE REPAIRS WERE PERFORMED, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TRANSMISSION SENSOR WAS REPLACED A SECOND TIME. THE CONTACT STATED THAT 11 MONTHS AFTER THE FIRST REPAIRS, THE VEHICLE EXPERIENCED THE FUEL PUMP FAILURE. ADDITIONALLY, THE CONTACT STATED THAT AFTER REFUELING, SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
NHTSA ODI 11322574
Apr 28, 2020Steering
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE LOST POWER STEERING ASSIST. THE CONTACT STATED THAT AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
NHTSA ODI 11322578
Apr 11, 2020Transmission & drivetrain
TRANSMISSION SLIPPING AND CAUSING THE BATTERY TO DRAIN. *TR
NHTSA ODI 11320826
Mar 27, 2020Steering
VEHICLE WAS IN MOTION WHEN STEERING BECAME NEARLY IMPOSSIBLE. A WARNING 'STEERING LOSS. STOP SAFELY' DISPLAYED ON THE DASH. IT FEELS AS THOUGH THERE IS NO POWER STEERING AND IT'S NEARLY IMPOSSIBLE TO TURN. STOPPED THE CAR, TRIED TO RESTART BUT THE WARNING APPEARED AGAIN. VERY DANGEROUS AND SCARY WHILE DRIVING.
NHTSA ODI 11319453
Mar 26, 2020Transmission & drivetrain
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOSS MOTIVE POWER. THE CONTACT STATED THAT THE RPM FLUCTUATED. THE TRANSMISSION OVERHEATED WARNING WAS DISPLAYED ON THE VEHICLE'S MESSAGE CENTER. THE CONTACT PULLED THE VEHICLE OVER AND WAITED FOR AN HOUR. THE VEHICLE WAS DRIVEN TO SAM GALLOWAY FORD LOCATED AT (1800 BOY SCOUT DR, FORT MYERS, FL 33907), WHERE IT WAS DETERMINED THAT THE TRANSMISSION CONTROL MODULE AND CLUTCH MOTOR ASSEMBLY NEEDED TO BE REPLACED. THE REPAIR WAS STARTED COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.*BF CONSUMER STATED DEALER GAVE A IMPRESSION RECALL WAS FREE BUT WAS CHARGED $500.*JB
NHTSA ODI 11319305
Mar 22, 2020AirbagsCrash1 injury
CAR FRONT END TOTALLED FRONT HEAD ON IMPACT AIR BAGS NON DEPLOYMENT. SPEED 55 60 MILES PERHOUR. INJURY ACCIDENT.
NHTSA ODI 11318949
Mar 16, 2020Speed control
SINCE I PURCHASED THE VEHICLE IT HAS ALWAYS BEEN THE SAME, EVEN AFTER THE LOCAL FORD DEALER REBUILT? THE TRANSMISSION. I HAVE NOTICED THIS ONLY FROM ANY STOP, WHICH CAN BE AT A STOPLIGHT, STOP SIGN OR PARKING AREA. I CAN AND WILL GIVE TODAY'S MILEAGE BUT THAT IS INSUFFICIENT SINCE THIS HAS BEEN A PERPETUAL PROBLEM. AFTER THE LOCAL DEALER REBUILT? THE TRANSMISSION IT IS LESS BUT THE CAR HAS JUMPED THE CURB AT A FAST FOOD WHEN I WANTED TO SLIGHTLY MOVE THE CAR FORWARD, ALMOST HIT THE BUILDING.
NHTSA ODI 11318299
Mar 5, 2020Electrical systemElectronic Stability Control (esc)
THE RADIO AND CD IS NOT WORKING.
NHTSA ODI 11316375
Mar 4, 2020Electrical system
THE RADIO QUIT WORKING BUT MORE IMPORTANTLY IT MAKES INTERMITTENT POPPING NOISE SO LOUD IT HURTS YOUR EARS. IT EVEN DOES IT WITH NO KEYS IN THE IGNITION. AFTER INTERNET RESEARCH THIS HAS BEEN HAPPENING IN MODELS SINCE 2012, MINE IS A 2015. IT IS MY DAUGHTERS CAR AND SHE IS SCARED TO DRIVE IT BECAUSE IT'S SO LOUD IT STARTLES HER WHILE DRIVING. HAPPENS ALL THE TIME, STATIONARY, DRIVING, NO KEYS IN IGNITION AND RADIO WILL STILL WORK SOMETIMES WITH WHITE NOISE BUT THE POPPING SOUNDS LIKE IT IS FULL VOLUME. IT IS VERY STARTING AND SCARES ME ALSO.
NHTSA ODI 11316190
Mar 3, 2020Transmission & drivetrain
SHOWING CODE P0903 TRANSMISSION CODE
NHTSA ODI 11315900
Feb 28, 2020Fuel system
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED WHILE DRIVING AND MAKING A LEFT TURN TO ONCOMING TRAFFIC THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED A SECOND TIME WHILE DRIVING AT 55 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ED KENLEY FORD INC LOCATED AT (1888 N MAIN ST, LAYTON, UT 84041) WERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,530.
NHTSA ODI 11312143
Feb 26, 2020Engine
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND RESTARTED INDEPENDENTLY. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO WINDWARD FORD OF HAWAII (725 KAILUA RD, KAILUA, HI 96734, 808) 266-7000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
NHTSA ODI 11311611
Feb 17, 2020Fuel system
CAR WILL NOT START...I WAS DRIVING AND THE ENGINE IS ACTING LIKE IT NEEDS FUEL WHEN THERE IS GAS IN THE TANK. I HAD THE PCV AND COAL.XANASTER REPLACED EXCEPT THE GAS TANK FORD STORE SAYS GAS TANK IS NOT DEFORMED...
NHTSA ODI 11309586