Aug 11, 2020Steering
HAVING PROBLEM WITH STEERING HARD TO STEER FEELS JERKY SOUNDS AND FEELS LIKE IT IS GOING TO FALL APART I AM A SENIOR CITIZEN AND CANNOT AFFORD THE QUOTE THEY MADE DONT KNOW WHAT TO DO I STILL AM PAYING ON THIS CAR ALSO PREVIOUSLY HAD WIRES CHEWED BY RODENT BECAUSE THE WIRES ARE SOY BASED MATERIAL AND CLUTCH PROBLEMS THAT WERE FIXED AFTER QUITE AWHILE EXPENSIVE AND VERY INCONVIENENT
NHTSA ODI 11348666
Jul 30, 2020Fuel system
THE CPV IS STUCK OPEN . DAMAGE TO THE FUEL PUMP AND GAS TANK. YEARS MODELS FROM 2012 -2018 WITH SAME PROBLEM ARE ON THE RECALL, BUT MY VEHICLE IS NOT FOR SOME REASON. I HAVE BEEN UNABLE TO GET SOMEONE TO EXPLAIN THIS TO ME. THE PROBLEM CAUSES THE CAR TO SHACK AND STALL OUT.
NHTSA ODI 11342348
Jul 29, 2020Steering
POWER STEERING FAILED ON 2015 FORD FOCUS. SAFETY ISSUE LOOSING STEERING CAPABILITIES DRIVING FROM ROAD INTO DRIVEWAY. STEERING ASSIST FAULTY MESSAGE APPEARED ON DASH. CALLED FORD MOTOR COMPANY AND SAID NO RECALL ON DEFECTIVE STEERING. TOOK TO FORD. DEALER AND QUOTED ME $2573 TO REPAIR. LUCKILY MY TEENAGE DAUGHTER WAS NOT TRAVELING ON HIGHWAY WHEN THIS OCCURRED. FORD NEEDS TO TAKE ACCOUNTABILITY ON THIS DEFECTIVE STEERING ISSUE BEFORE SOMEONE GETS INJURED.
NHTSA ODI 11342025
Jul 29, 2020SteeringElectrical systemElectronic Stability Control (esc)
WHILE DRIVING HOME (FIVE HOUR ROAD TRIP) NOISES STARTED COMING FROM THE STEERING WHEEL. FELT LIKE IT WAS IS BINDING AND GRINDING. THIS ONLY HAPPENED WHEN THE VEHICLE WAS IN MOTION. HAPPEN ON THE HIGHWAY ON MY WAY HOME, LATER ON CITY STREETS, WHEN TURNING. I IMMEDIATELY TOOK MY CAR TO SAVANNAH TIRE TO SEE WHAT WAS WRONG. THE DX WAS RACK AND PINION. THEY COULD NOT REPAIR MY CAR. I WAS TOLD THAT MY CAR WAS UNSAFE TO DRIVE. THE PROBLEM STARTED AROUND THE FIRST OF JULY. MY STEERING NOT WORKING PROPERLY ON A FIVE YEAR CAR IS A PROBLEM, THIS MADE MY CAR UNSAFE FOR ME TO DRIVE. AT ANY TIME MY STEERING GEAR COULD HAVE WENT OUT CAUSING ME TO HAVE AN ACCIDENT HURTING MYSELF OR OTHERS. I COULD HAVE DIED. FORD HAS HAD STEERING ISSUES IN THE PAST ON MY CAR. THE CAR HAS HAD THREE RECALLS. ONE FORD RECALLED ON THERE OWN (STEERING ISSUES). I HAD TO GET THIS PROBLEM FIXED ON MY OWN PAYING THE AMOUNT OF $2,457.70 PLEASE FOR THE SAFETY OF OTHERS RECALL THIS, SO THAT FORD CAN TAKE RESPONSIBLY FOR THE SAFETY OF PEOPLE WHO HAVE BOUGHT THIS CAR.
NHTSA ODI 11342034
Jul 23, 2020Transmission & drivetrainEngine
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING WHILE DRIVING. ADDITIONALLY, THE VEHICLE HESITATED WHILE DRIVING WITHOUT WARNING. THE CONTACT STATED THAT THE ENGINE SPUTTERED AND THE RPM REVVED UP WHILE SWITCHING GEARS. THE VEHICLE WAS TAKEN TO AUTONATION FORD MIAMI (16800 NW 57TH AVE, MIAMI, FL 33015, 305-707-0141) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
NHTSA ODI 11341044
Jul 18, 2020Transmission & drivetrainFuel system
I WAS INSTRUCTED TO GO TO SERVICE CENTER WHEN MY FOCUS STARTS JERKING, STALLING, SHAKING, AND STALLING OUT. I HAVE BEEN AT TO MANY INTERSECTIONS WHEN MY CAR ALMOST STALLED OUT WHICH MADE ME FEAR OF MY SAFETY AND A FEW NEAR COLLISIONS. VEHICLE HAS BEEN STATIONARY AT LIGHTS AS WELL AS IN MOTION ON CITY HIGHWAYS AND ON T
NHTSA ODI 11340072
Jul 16, 2020Electrical system
AFTER DRIVING THE VEHICLE AND PARKING, AFTER PUTTING IT IN NEUTRAL WITH THE E BREAK ON AND PRESSING THE ENGINE START STOP BUTTON TO TURN IT OFF, THE ENGINE SHUTS OFF BUT THE DISPLAY ON THE RADIO AFTER SITTING IN IT FOR A WHILE SAYS "TURN OFF IGNITION SAVING POWER" OR IF I GO TO GET IN THE CAR THE NEXT DAY IT SOUNDS LIKE IT'S DEAD THEN STARTS WITH EVERYTHING RESET
NHTSA ODI 11339779
Jul 15, 2020Engine
I WAS DRIVING TO WORK ON THE HIGHWAY AT 70 MPH AND THE TACHOMETER GAUGE STARTED BOUNCING AND THE THE ENGINE SHUT OFF. RIGHT BEFORE THE ENGINE SHUTOFF IT ACTED LIKE THE FUEL WAS VAPOR LOCKED AND THE ENGINE WAS NOT RECEIVING AN ADEQUATE AMOUNT OF FUEL. THE FUEL GAUGE SHOWED 1/2 TANK OF GASOLINE. MY CAR WAS FIXED LAST FALL BECAUSE OF A FUEL TANK RECALL. THE DEALERSHIP INSTALLED A CANISTER PURGE VALVE AND FLASHED THE TCM. BEFORE THE DEALERSHIP INSTALLED THE CANISTER PURGE VALVE AND FLASHED THE TCM I EXPERIENCED THE SAME PRIOR TO THE DEALERSHIP FIXING THE DECAL. NOW WHENEVER MY VEHICLE GETS AT OR BELOW A HALF OF A TANK ON MY FUEL GAUGE IT ACTS LIKE IT'S STARVING FOR FUEL AND IS GOING TO DIE OUT.
NHTSA ODI 11339503
Jul 14, 2020Transmission & drivetrain
I HAVE A 2015 FORD FOCUS HATCHBACK AND THE TRANSMISSION HAS ALREADY FAILED AND MY VAN IS NOT ON THE RECALL LIST EVEN THOUGH THERE'S BEEN A RECALL ON THE TRANSMISSION. THE TRANSMISSION WILL NOT GO INTO SECOND GEAR I'M ONLY DRIVING FIXED.
NHTSA ODI 11339278
Jul 13, 2020Fuel systemEngine
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE BATTERY WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. SEVERAL UNKNOWN WARNING LIGHTS WERE TEMPORARILY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FUEL PUMP WAS REPLACED. THE VEHICLE WAS TAKEN TO RICH FORD LOCATED AT 8601 LOMAS BLVD NE, ALBUQUERQUE, NM 87112, AND THE MOTOR MOUNT, CLUTCH RELEASE BEARING, RELEASE CYLINDER BEARING, PURGE VALVE WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
NHTSA ODI 11339146
Jul 12, 2020Transmission & drivetrainFuel system
WENT INTO A STORE, PARKED IN PARKING SPOT, CAME OUT, GOT IN CAR, PLACED CAR IN REVERSE TO BACK OUT OF SPOT, CAR BEGAN TO BACK UP, THEN SLOWED DOWN AND STOPPED WITH ENGINE STILL ON,. I THEN PLACED CAR IN DRIVE, WENT FORWARD, THEN ATTEMPTED TO BACK OUT AGAIN, CAR BACKED UP, THEN SLOWED DOWN AGAIN, THEN JERKED REALLY HARD. AFTER WAITING FOR THE CARS PARKED ON THE RIGHT AND LEFT SIDE OF ME TO LEAVE, I PLACED CAR IN REVERSE AGAIN, IT STOPPED AGAIN, I PLACED CAR IN DRIVE, CAR ACCELERATED SLOWLY, THEN GAVE A HARD JERK AGAIN, AND I WAS ABLE TO DRIVE FORWARD AND MAKE A COMPLETE CIRCLE, AND DRIVE FORWARD OUT OF THE PARKING SPOT A HALF A MILE HOME . UPON ENTERING MY DRIVEWAY, CAR BEGAN TO ACCELERATE AND STOPPED WHEN I APPLIED THE BRAKES IMMEDIATELY. THE CAR SAT FOR 24HRS, I THEN TRIED TO START IT UP, IT STARTED UP, BUT WHEN I PLACED IT INTO REVERSE, IT DID NOT MOVE AT ALL.
NHTSA ODI 11338955
Jul 10, 2020Transmission & drivetrain
ROUGH SHIFT STARTING AT 1ST AND GOING INTO SECOND THAT VIBRATE AND RATTLES ENTIRE CAR. THE BUCKLE MAKE IT SOUNDS LIKE BONES ARE BEING BROKEN . THIS HAPPENS DRIVING ANYWHERE AND CHANGING GEARS. STOP AND GO TRAFFIC IS THE WORSE. HAS BEEN HAPPENING SINCE GOTTEN FROM FORD DEALERSHIP.
NHTSA ODI 11338558
Jul 9, 2020Steering
I WAS DRIVING ON THE HIGHWAY GOING 60 AND MY STEERING WHEEL LOCKED UP AND AN ALERT POPPED UP ON MY DASH SAYING 'DRIVER ASSIST FAULT. REPAIR REQUIRED', IT WENT AWAY AFTER ABOUT 30 MINUTES BUT IT HAS HAPPENED ONCE AGAIN SINCE THEN AND THE FIRST OCCURRENCE ONLY HAPPENED YESTERDAY. AND AS WELL TO THAT MY TRANSMISSION WHICH IS A 6 SPEED IS STIFF AND STICKS A LOT WHERE I CAN'T CHANGE GEARS IMMEDIATELY.
NHTSA ODI 11338350
Jul 7, 2020Fuel system
CAR STALLS AND TURNS OFF WHEN SLOWING DOWN OR STOPPING AT LIGHTS OR STOP SIGNS I HAVE ALMOST BEEN IN TWO WRECKS. THIS RECALL HAPPENED BEFORE I PURCHASED THIS VEHICLE AND THE CAR COMPANY FAILED TO GIVE ME INFORMATION ABOUT RECALL.
NHTSA ODI 11338031
Jul 3, 2020Engine
MY CAR APPEARS TO OVER HEAT WHILE IDLED; SITTING IN THE DRIVEWAY AND AGAIN WAITING IN A DRIVE THROUGH. THIS HAD HAPPENED BEFORE OVER A YEAR AGO AND IT IS HAPPENING AGAIN. I WAS TOLD THAT IT WAS A RECALL TRANSMISSION ISSUE AND IT WAS FIXED. I RECEIVE A WARNING STATING THAT THE CAR IS TOO HOT PULL OVER BECAUSE IT WILL CUT OFF. I TURN OFF MY CAR FOR A MINUTE OR LESS AND IT RETURNS TO NORMAL. THIS TAKES PLACE IF THE AC IS ON OR NOT.
NHTSA ODI 11337288
Jul 3, 2020Transmission & drivetrain
THIS VEHICLE WAS RECALLED FOR SHUDDERING AND HESITATION, IT WAS WORKING FINE BUT LATELY THE PROBLEM IS BACK.
NHTSA ODI 11337379
Jun 30, 2020Transmission & drivetrainSpeed controlEngine
I HAD MY FORD FOCUS TRANSMISSION REPAIRED AT LEAST THREE TIMES SO FAR. AS OF TODAY, THE CAR IS STILL STALLING AND JERKING. I SCHEDULED A SERVICE MAINTENANCE TODAY. BUT, I WAS TURNED DOWN BY TODD ( SERVICE REP) AND BOB (SERVICE MANAGER) BECAUSE THE LEVEL OF EFFECTIVENESS WAS NOT AMOUNTED TO 250. THEREFORE, THEY RECOMMEND THAT I SHOULD CONTINUE DRIVING THE CAR AS IS AND RISK MY LIFE AND MY FAMILY. THIS IS NOT ACCEPTABLE. MY LIFE AND MY FAMILY LIFE IS WORTH MORE THAN $3000.
NHTSA ODI 11331685
Jun 26, 2020Electrical system
EVERY 4 DAYS THE STEREO DROPS THE BLUETOOTH CONNECTION. THOUGHT MAYBE IT NEEDED A SOFTWARE UPDATE. THEN I NOTICED MY MPG WAS ONLY AT 13.3MPG WHILE HIGHWAY DRIVING. FURTHER INVESTIGATION I NOTICED MY DISTANCE TO E WOULD SOMETIMES READ 415 MILES AFTER FILLING UP THEN IT WOULD SAY 226 OR EVEN 183. AM I MISSING SOMETHING HERE? CONTACTED A COUPLE OF FORD DEALERSHIPS BECAUSE MY WARRANTY & EXTENDED WARRANTY EXPIRED ( MIND YOU THE VEHICLE IS ONLY 5 YEARS OLD) STARTING TO HAVE ELECTRICAL ISSUES AND FORD WANTS TO CHARGE ME TO EVEN LOOK AT IT. IF I AM WRONG PLEASE SOMEONE EDUCATE ME. ALSO RESETTING THE SYNC SYSTEM HELPS WITH THE BLUETOOTH PROBLEM BUT I ALSO HAVE TO DISCONNECT THE BATTERY FOR 30 SECONDS. *TR
NHTSA ODI 11330944
Jun 26, 2020Steering
WHILE DRIVING ON THE HIGHWAY MY STEERING WHEEL BECAME EXTREMELY STIFF WHILE EXITING THE RAMP NEARLY CAUSING ME TO VEER INTO ON COMING TRAFFIC. THIS VEHICLE HAS ALREADY HAS HAD A CLUTCH REPLACEMENT ALONG WITH A RECALL FOR THE TRANSMISSION... I WAS UNABLE TO CONTINUE DRIVING THAT DAY AS I WAS TERRIFIED. I BROUGHT MY CAR TO FORD DEALER AND THE HAVE SAID IT NEEDED A STEERING RACK REPLACED AT A COST OF OVER $2000 I UNFORTUNATELY DO NOT HAVE THE MONEY AT THIS TIME FOR REPAIR SO I HAD TO DRIVE IT ONCE MORE TO TAKE IT HOME , WHICH WAS ANOTHER SCARY ORDEAL.. I HAVE RESEARCHED THIS PROBLEM AND THERE SEEMS TO AN ON GOING PROBLEM WITH STEERING.. I HAVE ATTACHED THE DIAGNOSTIC REPORT AND ALSO A SUMMARY ON PREVIOUS WORK DONE. *TR
NHTSA ODI 11331083
Jun 16, 2020Body & structure
TRUNK OPENS WHILE DRIVING. *TR
NHTSA ODI 11329096
Jun 15, 2020Transmission & drivetrainEngineFuel system
I HAVE A 2015 FORD FOCUS THAT I GOT FINANCE THROUGH MARIN COUNTY FORD, APRIL 2017. I HAVE TAKEN MAY CAR TO MARIN COUNTY FORD AND RECENTLY HILLTOP FORD REGARDING THE CHECK ENGINE LIGHT ON AND TRANSMISSION PROBLEMS. WHEN I DRIVE THE CAR CITY/HIGHWAY IT SHUDDERS, HAS SLOW SPEED, SHIFTING GEARS, RUNNING HOT AND WILL NOT GO INTO REVERSE. I TOOK MY CAR BACK TO HILLTOP FORD AND THEY DIDN'T FIX THE TRANSMISSION. THEY BROKE THE COOLANT TUBE AND CHARGE ME TO FIX IT. THE ISSUES HAVE NOT BEING RESOLVED AS OF MAY 21, 2020 MY CAR IS UNDRIVABLE AND I HAVE TO REGISTER IT NEXT MONTH BY JULY 7, 2020 AS NON OPERABLE. HILLTOP FORD REFUSE TO HONOR THE RECALL ON THE TRANSMISSION ISSUES. *TR
NHTSA ODI 11329070
Jun 12, 2020Body & structure
IT SOUNDS AS IF A BOLT HAS COME LOOSE INSIDE THE DRIVER'S SIDE DOOR. IT ROLLS FORWARD AND BACK WITH EVERY ACCELERATION AND STOP. IT HAPPENED WHEN I TOOK MY CAR INTO THE SHOP TO HAVE THEM REPAIR THE CLUTCH THAT HAD BEEN RECALLED. IT DIDN'T DO IT WHEN I DROPPED IT OFF, BUT IT WAS DOING IT WHEN I PICKED IT UP. *TR
NHTSA ODI 11328602
Jun 11, 2020Fuel system
MY 1.0L FOCUS HAD A DEFECTIVE CANISTER PURGE VALVE AND SUFFERED FROM STALLING AS DESCRIBED IN NHTSA CAMPAIGN 18V735000. THE ACTIVE DIAGNOSTIC CODES AND LOCAL FORD DEALER DIAGNOSIS CONFIRMED THE CANISTER PURGE VALVE HAD FAILED. THE ONLY REMEDY WAS TO PAY FOR MY LOCAL DEALER TO REPLACE THE CANISTER PURGE VALVE OUT OF POCKET SINCE MY CAR WAS NOT INCLUDED IN THE REFERENCED RECALL. THERE ARE MANY OTHER 1.0L FOCUS OWNERS THAT HAVE SAID THEIR CANISTER PURGE VALVES HAVE FAILED AND NEEDED TO BE REPLACED IN ONLINE FORUMS.. *TR
NHTSA ODI 11328280
Jun 11, 2020Electrical system
I LITERALLY JUST BOUGHT THE CAR WITH THE SHUDDERING WHEN COMING OFF OF A COMPLETE STOP AND WAS TOLD IT WAS MY TIRES. I HAVE GOTTEN ALL NEW TIRES AND IT IS THE SAME PROBLEM NOT SOLVED. THEN MY CAR STARTED TO HAVE A BIGGER PROBLEM WITH THE RADIO ONE DAY OUT OF NO WHERE MY SPEAKERS STARTED TO BE STATICKY. THE NEXT DAY IT WAS STATIC AND VERY LOUD POPPING NOISE ALMOST MAKING ME GET INTO AN ACCIDENT ON THE HIGHWAY BECAUSE IT IS SO LOUD. I HAVE TO PULL OVER EVERY 10 MINUTES AND SHUT THE CAR OFF WITH MOST OF THE TIME THE NOISE STILL GOING WITH THE CAR OFF. NOW I CANNOT SEE ANYTHING ON MY RADIO SCREEN OTHER THAN THE DATE AND TIME WITH A BLACK SCREEN. I HAVE THE RADIO AND SCREEN OFF AND THIS LOUD POPPING / STATIC NOISE IS UNSAFE TILL THIS DAY. DUE TO THE PROBLEM I CANNOT DRIVE MY CAR ANYMORE. THERE HAS BEEN MANY COMPLAINTS ONLINE AND IN PERSON ABOUT IT BUT NOTHING IS DONE. *TR
NHTSA ODI 11328409
Jun 10, 2020Transmission & drivetrain
TRAMS. *TR
NHTSA ODI 11328108