What 1,022 owners told NHTSA about the 2015 Ford Focus RS

The contact owns a 2015 Ford Focus. The contact stated while driving 30 MPH, the vehicle hesitated while attempting to accelerate and then stalled and lost motive power. No warning light was illuminated. The contact replaced the battery and drove back to the residence; however, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer to be diagnosed. The mechanic determined that the TCM needed to be replaced; however, the following day the contact was notified by the dealer that the clutch plate bearing and not the TCM that needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 96,731.

NHTSA ODI 11541667

This car was previously recalled for issues with the clutch. After “repairing” the clutch the issue has returned. Dealer refuses to pay for repairs as the repair warranty has “expired”

NHTSA ODI 11541328

The contact's daughter owns a 2015 Ford Focus. The contact's daughter received notification of Customer Satisfaction Program: 19N08 (Transmission Clutch Shudder/Transmission Clutch Warranty Extension); however, the dealer declined to perform the repair. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle was vibrating and failed to accelerate as needed. An unknown warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the clutch needed to be replaced. The dealer was made aware of the failure but confirmed that the Customer Satisfaction Program had expired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.

NHTSA ODI 11541511

I’ve been having issues with my automatic clutch transmission since I’ve bought this vehicle. There has been numerous repairs done but the company tells me they aren’t responsive on covering another. It causes the car to jerk when accelerating aggressively and has almost caused a wreck. It has been confirmed by the dealership. No warning signs with this. First started to appear a few months after buying the vehicle and then upon repair the issue would return I few months after the fact and the dealership would not help.

NHTSA ODI 11541275

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle started jerking. The contact then stated that on several occasions the vehicle failed to shift into reverse(R). The check engine warning light was illuminated. The vehicle was taken to the dealer where it remained and was diagnosed and determined that the clutch had failed and needed to be replaced. The vehicle had not yet been repaired. The contact was informed by the dealer of the NHTSA Campaign Number: 18V169000 (Power Train). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall and informed the contact there would be a fee for the repair. No further assistance was provided. The failure mileage was approximately 100,000.

NHTSA ODI 11540731

The transmission is known to be defective on this type of car, causing the clutch and TCM to need to be replaced every couple of years. Just this past week my clutch went out while I was merging onto a crazy highway, 485, in NC and I was unable to accelerate for a long time. I was able to get home but the clutch slipped another two times within a 10 minute period.

NHTSA ODI 11540649

The contact owns a 2015 Ford Focus. The contact stated while driving 75 MPH, the vehicle unintendedly shifted from 1st gear to neutral(N) and stalled. The check engine warning light illuminated, and the message "Transmission Service Required" was displayed. The contact was able to veer to the side of the road. The contact stated that she shifted into park(P), and then shifted into drive (D), and the vehicle responded as needed. The contact was able to continue driving. Additionally, the contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The vehicle was taken to the dealer, where it was diagnosed that the transmission friction clutch pack and module had failed, and that the failure was related to an unknown Customer Satisfaction Program that had expired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 78,000.

NHTSA ODI 11538913

The contact owns a 2015 Ford Focus. The contact stated that while at a red traffic light and depressing the brake pedal, the vehicle inadvertently rolled backwards. The contact stated that she was able to bring the vehicle to a complete stop by releasing and depressing the brake pedal. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch assembly. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 86,000.

NHTSA ODI 11538755

ALL OF THE PROBLEMS ASSOCIATED WITH Campaign/NHTSA#18S32/18V735 (Issue Date 2018-10-22) OCCURRED AGAIN WITH 5 TEENAGERS IN THE CAR, SOUTHBOUND ON I-65 BETWEEN OHIO AND FLORIDA, CAUSING THE CAR TO COME TO A COMPLETE STOP! THIS KNOWN PROBLEM/FORD RECALL SYSTEMS FAILURE REPEATED JUST 3 YEARS AFTER REMEDIATION/RECALL, STRANDING 5 TEENAGERS ON THE TENNESSEE-ALABAMA LINE FOR 2 DAYS AND THEN REQUIRING AN EXPENSIVE TOW TO FLORIDA (FOR VACATION) AND THEN AGAIN HOME (BECAUSE IT WAS NOT CORRECTLY DIAGNOSED AT THE FORD SERVICE CENTER IN FLORIDA)! THE FORD DEALERSHIPS/SERVICE CENTERS IN Panama City, FL STATED THERE WAS A COMPUTER PROBLEM WHICH COULDN'T BE FIXED THERE FOR OVER TWO WEEKS, SO THE CAR WAS TOWED TO OHIO. HERE, THE FORD SERVICE CENTER IN WCH, OHIO ([XXX}) DIAGNOSED THE PROBLEM AS REQUIRING REPLACEMENT PARTS AND LABOR FOR: " FUEL PUMP, O-RING, NEW FUEL TANK AND VAPOR TUBE/PURGE VALVE ON ENGINE FOR 'STUCK OPEN VALVES' 'NOT PULLING FUEL' AND COLLAPSE OF THE FUEL TANK ITSELF.' $1248.47 P/L + TAXES + TOWING X2 + $150 DIAGNOSTIC EVAL. THIS IS EXACTLY THE SAME SCENARIO AS THE OCTOBER 2018 FUEL TANK DEFORMATION RECALL Campaign/NHTSA#18S32/18V735. THIS CAR HAD THE REQUIRED RECALL PERFORMED IN MARCH 2020 AT LEBANON FORD ([XXX]) IN LEBANON, OHIO, BUT JUST 3 YEARS LATER, THE ENTIRE SYSTEM FAILED AGAIN, PUTTING 5 TEENAGERS AT GRAVE RISK (WHILE TRAVELING AT INTERSTATE SPEEDS OF 65-70MPH)--TWO OF WHOM WERE MY DAUGHTERS! I WOULD LIKE THIS SYSTEM RE-EVALUATED AND A NEW RECALL/REMEDIATION ISSUED IMMEDIATELY TO PROTECT PASSENGERS/FORD DRIVERS/OTHERS ON THE ROAD WITH THIS PROBLEMATIC CAR MODEL/YEAR! “INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

NHTSA ODI 11538763

The contact owns a 2015 Ford Focus. The contact stated while driving 35 MPH on the highway, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was towed to the dealer, where it was diagnosed with clutch failure. The vehicle was not repaired. The contact stated that the transmission and clutch had previously been replaced twice by the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 158,000.

NHTSA ODI 11538457

The contact owns a 2015 Ford Focus. The contact stated while the vehicle was stopped, the contact attempted to accelerate, and the vehicle jerked before lunging forward. The vehicle was taken to the dealer and the contact was informed that the transmission needed the be replaced. The contact notified that the Extended Warranty related to the failure had expired. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 37,050.

NHTSA ODI 11537910

Vehicle hesitates and jerks a lot during stop & go. Feels very unsafe when yielding to incoming traffic to make left turn and vehicle hesitates and jerks as I’m beginning to accelerate during turn. Transmission dash light recently appeared stating “Transmissions Hot.”

NHTSA ODI 11537717

The transmission bucks, jerks, jumps forward when breaking, and stalls out. The car stalled out and left my 16yr old with no way to steer or brake which could have been extremely dangerous in certain situations. It has not been inspected but I have done extensive research on this auto and it seems like this type of issue comes pretty standard on the 2015 Ford Focus. When the auto stalled out all the dash lights were lit up. My child had just left the driveway when the car stalled and had no use of the steering or brakes. This poses a huge risk.

NHTSA ODI 11537731

Check engine light came on & my car just stopped , I couldn’t proceed to drive while gear was in drive and I couldn’t reverse when gear put in reverse , when I was driving the gears wasn’t changing correctly it was as if I was pressing on the gas pedal and the hand would max to 5 . I went to auto zone it was said it was the power train code had came up. There is a recall on my car and it’s not listed . Ford needs to fix this I havnt had my car for two weeks.

NHTSA ODI 11536748

My 2015 Ford focus is dangerous to drive the transmission slips badly and looses power while in traffic most times it won't go into 2nd gear it has almost caused 3 accidents already I'm scared something bad will happen it's my only transportation to work

NHTSA ODI 11536624

The contact owns a 2015 Ford Focus. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, while driving at an undisclosed speed, the vehicle jerked, and the RPM fluctuated. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that the purge valve had failed and needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 51,000.

NHTSA ODI 11536351

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle stalled with the check engine warning light illuminated. The contact stated that the vehicle eventually resumed normal operation and was driven to the residence. The contact informed the dealer of the failure by phone and informed the dealer that NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) recall repair had not been performed. The dealer researched and confirmed that the recall repair was not completed. The dealer stated the vehicle was only inspected. The dealer advised the contact to contact the manufacturer for approval to reopen the recall on the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to see if there could be an investigation. The failure mileage was approximately 163,000.

NHTSA ODI 11535425

Service engine soon light came on, repair shop said I needed a tune up and could still drive ok. Broke down. Got that done and still engine light on so transmission fluid changed too. Now repair shop says it’s the transmission and clutch assembly that the dealer recalled and fixed a few years ago. I’m stuck with payments still and no way to get the $5000 the dealer days it will cost to fix this. Car value is the same. Everyone I’ve talked to has said this is a bad year’s model and will continue to break down even after fixing. Can you offer any advice? Thank you!

NHTSA ODI 11535599

The power train control module & transmission control module has failed since I bought the Focus 2016 at 660 m on it. I’ve had this serviced 8 times @ Ford. Check engine light is on. Code P060A Was shown @ Ford. Mileage now is 72000. TCM & PCM were recall several times. Ford is charging me to fix it. Please tell me how this is NOT covered 10 yr. 150 k mile warranty OR by the 8th time being “serviced” & UNRESOLVED?

NHTSA ODI 11535237

Transmission control module causing jerking, vibrating, and stalling out.

NHTSA ODI 11535152

2015 Ford Focus, 67,000 miles would jerk , shudder & shut off completely , it would not accelerate or reverse half of the time. Stops in the middle of no wear.. the engine light would come on for a few days then go off and come up again.. the music stopped working& the RPM’s would go pass the 6,7 or 8 at only 10-15 miles & jerk while goin forward .. a safety problem would pop up “ transmission overheating stop safety “ my air would blow hot some days and it would smell like something burning.. confirmed by dealership it’s the clutch .. no warnings for these problems besides jerking / not accelerating at a reasonable speed and safety problem stating to “ stop safely transmission overheating “ &a burning smell & 2 safety recalls for the clutch & TCM with extended warranty. Warranty would not cover for the clutch problem they stated.

NHTSA ODI 11534454

While accelerating from a stop at a red light, engine shuddered and almost died out in the middle of the intersection. Check engine light came on. Drove carefully for a few more minutes to work. While trying to accelerate, RPMs go really high like it doesn’t want to shift gears. Got to work where I always back into my parking spot, vehicle would not go into reverse.

NHTSA ODI 11533371

Car goes high rpm when switching gears. Has trouble changing from drive to reverse and neutral.

NHTSA ODI 11533045

The contact owns a 2015 Ford Focus. The contact stated that the vehicle was shaking and made an abnormal sound after refueling. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 72,700.

NHTSA ODI 11532751

The contact owns a 2015 Ford Focus. The contact stated that while her boyfriend was driving at an undisclosed speed, the vehicle inadvertently shifted gear and the RPM's quickly increased. After restarting the vehicle, the vehicle seemed to return to normal functionality. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 200,000.

NHTSA ODI 11532001