What 979 owners told NHTSA about the 2015 Ford Focus Bev

The power train control module & transmission control module has failed since I bought the Focus 2016 at 660 m on it. I’ve had this serviced 8 times @ Ford. Check engine light is on. Code P060A Was shown @ Ford. Mileage now is 72000. TCM & PCM were recall several times. Ford is charging me to fix it. Please tell me how this is NOT covered 10 yr. 150 k mile warranty OR by the 8th time being “serviced” & UNRESOLVED?

NHTSA ODI 11535237

Transmission control module causing jerking, vibrating, and stalling out.

NHTSA ODI 11535152

2015 Ford Focus, 67,000 miles would jerk , shudder & shut off completely , it would not accelerate or reverse half of the time. Stops in the middle of no wear.. the engine light would come on for a few days then go off and come up again.. the music stopped working& the RPM’s would go pass the 6,7 or 8 at only 10-15 miles & jerk while goin forward .. a safety problem would pop up “ transmission overheating stop safety “ my air would blow hot some days and it would smell like something burning.. confirmed by dealership it’s the clutch .. no warnings for these problems besides jerking / not accelerating at a reasonable speed and safety problem stating to “ stop safely transmission overheating “ &a burning smell & 2 safety recalls for the clutch & TCM with extended warranty. Warranty would not cover for the clutch problem they stated.

NHTSA ODI 11534454

While accelerating from a stop at a red light, engine shuddered and almost died out in the middle of the intersection. Check engine light came on. Drove carefully for a few more minutes to work. While trying to accelerate, RPMs go really high like it doesn’t want to shift gears. Got to work where I always back into my parking spot, vehicle would not go into reverse.

NHTSA ODI 11533371

Car goes high rpm when switching gears. Has trouble changing from drive to reverse and neutral.

NHTSA ODI 11533045

The contact owns a 2015 Ford Focus. The contact stated that the vehicle was shaking and made an abnormal sound after refueling. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 72,700.

NHTSA ODI 11532751

The contact owns a 2015 Ford Focus. The contact stated that while her boyfriend was driving at an undisclosed speed, the vehicle inadvertently shifted gear and the RPM's quickly increased. After restarting the vehicle, the vehicle seemed to return to normal functionality. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 200,000.

NHTSA ODI 11532001

Power train in the car. Yes the car is available for inspection if requested. 1) The car shakes, jerks, and shudders. It will randomly cut off/stall. First and Second gear upon take off makes a winding up noise then gives a big/quick jerk. When I drive down the highway there have been numerous times these issues have occurred while driving my car on the interstate at interstate speed. 2) The car was purchased from Autonation in Sanford, FL in 2017 as a used vehicle. After purchasing the car the the above mentioned issues began to occur. Upon returning back to Autonation several times with concerns regarding the issues above there was an attempt each time to correct the issue by replacing parts. Invoice is available upone request, such as sensors, and the transmission clutch. Your prompt attention to this matter and issuing a recall for the 2015 Ford Focus with the above mentioned VIN number, is necessary and should not be delayed due to safety concerns. Respectfully, Cathy Herrera (407) 715-3288

NHTSA ODI 11532082

My car stopped working on the freeway due to a recall. Multiple Ford dealerships have refused to fix it.

NHTSA ODI 11532143

I have a customer satisfaction program 19N08 for Transmission clutch shudder -transmission clutch warranty extension,I have 96000 miles and was told I have to pay for a new clutch

NHTSA ODI 11531516

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. No warning light was illuminated. The contact stated that the dealer had previously replaced the clutch; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed that the clutch needed to be replaced a second time. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 82,000. The VIN was unavailable.

NHTSA ODI 11531256

My driver rear door does not shut. The latch is not broke but it will not latch on the metal part it is suppose to.

NHTSA ODI 11530095

When driving in stop and go traffic 0=5 mph for about 30 mins the car began to act as if was slipping and revenge up without moving and engine light came on and would sometimes slam into gear. I placed vehicle in sport mode and it idled irratically to the point I felt it was going to shut down. Upon arrival home I realized that now reverse had went out when attempting to put car in driveway. I will be taking it into Ford today for the 1 recall on the fuel canister software but I feel that it is not related and hope they will make some discovery and fix it accordingly.

NHTSA ODI 11529703

The contact owns a 2015 Ford Focus. The contact stated while driving 5 MPH in traffic, the air condition vents started to blow hot air inside the vehicle. The contact stated that the engine overheated, and the “Pull Over Safely” message was displayed. The contact stated that the temperature gauge rose to the HOT level. The contact was able to park the vehicle safely and waited approximately 15 minutes before being able to drive to her destination. A dealer was not contacted. The contact stated on June 26, 2023, she became aware that the vents were not blowing any air when the vehicle was started. The contact stated that within 30 minutes the failure recurred. The contact had experienced the failure four times. The contact took the vehicle to an independent mechanic and was informed that the cooling fan was not functioning properly. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with Manufacturer Recall Number: 21N01; however, the VIN nor the year, make, or model was included. The manufacturer had not been informed of the failure. The failure mileage was approximately 127,000.

NHTSA ODI 11529600

The contact owns a 2015 Ford Focus. The contact stated while driving 50 MPH, the vehicle decelerated, and the check engine warning light illuminated. The contact was able to pull over on the side of the road. The contact turned off the vehicle and after the vehicle cooled down the contact was able to restart the vehicle and the vehicle operated normally. The vehicle was taken to the dealer, but no cause for the failure was found. The manufacturer was not contacted. The failure mileage was 97,000.

NHTSA ODI 11529655

Radio and speakers have not worked for over a year- making loud popping and screeching sounds. Automotive center #1 stated it was a computer system fail and they could not fix it because they did not have the proper software. Then I went to get a new fuse for the cigarette lighter and was told something is leaking. Took it to Firestone automotive center to be told nothing is leaking and I should go to Ford because it is most likely a sensor issue. Car says it is overheating when it is in idle. And no one I go to seems to care to help me get things fix. Ford can't help for 2 weeks due to availability. This has been the worst experience with a car I have encountered with trying to figure out the problem.

NHTSA ODI 11528399

As I was driving and slowing down to come to a stop my car completely quit moving. I was informed my TCM has gone out. I've had issues previous with my Focus not wanting to reverse

NHTSA ODI 11527654

The engine light is on. The car shakes a lot, jerks and acceleration is slow. I don’t feel safe driving it.

NHTSA ODI 11527723

I was in a vehicle crash in my 2015 Ford focus none of my airbags deployed. My seatbelt did not lock and my driver seat they came sideways.

NHTSA ODI 11527746

The contact owns a 2015 Ford Focus. The contact stated that while attempting to shift into reverse(R), the transmission failed to respond as needed. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle was shuddering. The contact stated that the failure was intermittent. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.

NHTSA ODI 11527036

I am having issues with the company Ford in regards to my vehicle. It has been at Dowling Ford, in Cheshire, Connecticut for 5 weeks. I believe I am one of the unlucky 2015 Ford Focus owners who was sold a one of the cars that has a faulty transmission. After doing some research, I discovered that Ford has a lawsuit against them for unloading Ford Focus' with faulty transmissions. I will attach the link to the article stating this information. Ford is trying to charge me $5900.00 to fix the car that wasn't even brought in for the reasons that they are trying to charge me with. I bought the car for just under 7,000. It is only a 2015 and has 106,000 miles on it and should not be running into these problems. I have contacted the corporate office of Ford multiple times and they refuse to offer any help what so ever. I have only had the car for two years. My car was only brought in because the wipers weren't working properly and it was overheating while only in idle. It was diagnosed that the transmission module needed to be replaced which was covered under the warranty. Well, the bad news began there when I had to wait 2 weeks for that part to come in because it was "back ordered". Once that was replaced, they tried to tell me now that something else needs to be replaced which was the clutches on the transmission and it would cost $3200. Then once they fixed that which took 4 more days, they now are saying something else is wrong which is the transmission case and would be an additional $2700. My car was not brought in for any of these issues and now all of a sudden, my car needs them all replaced. Ford, hasn't even offered me a loaner during the last 5 weeks. I don't feel safe in this vehicle, and I know that I am driving an unsafe vehicle that shouldn't have even been sold to anyone.

NHTSA ODI 11526280

The contact owns a 2015 Ford Focus. The contact stated that the clutch was slipping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission control module needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer, where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train). The manufacturer was contacted and provided a case, but no additional assistance was provided. The failure mileage was approximately 105,000.

NHTSA ODI 11525993

The transmission on the 2015 Ford focus has given us issue from day one. We have replaced the transmission on two occasions the latest being done in 2021. The car has very low mileage and is now requiring a third transmission. The car has always been service and repaired by a Ford dealer - when we took the car in for a scheduled oil change, we informed them once again of the transmission slipping. They told us that we were approximately four weeks beyond the warranty and that the car is requiring a third transmission. This is an unfortunate situation as this car has been diligently cared for. The car has 49,000 miles on it and we have never replace a transmission in a car before let alone for a third time. I am looking for some sort of resolution with Ford motor company to replace the transmission at their cost.

NHTSA ODI 11526095

We are having the same transmission slipping issues as the 3 previous years focus and fusion. Ford hasn't recalled the 2015 Focus. Every other gear goes out. The transmission has problems shifting up or down to the next gear. This is dangerous on the expressway and even highway. They obviously haven't fixed the root cause. I've spoken several mechanics and been on several forums where plenty others are having the same issues. They need to fix root cause and include the 2015 Focus in the recall.

NHTSA ODI 11525722

The contact's son owns a 2015 Ford Focus. The contact stated while driving 45 MPH, the vehicle began decelerating independently. The contact stated no warning light was illuminated. The contact parked in a parking lot and called her husband. The contact's husband drove the vehicle to an independent mechanic, where it was diagnosed with needing the clutch and the transmission control module (TCM) to be replaced. The vehicle was not repaired. The contact towed the vehicle to her residence and then to the local dealer, where the vehicle was diagnosed with needing the clutch and the transmission control module (TCM) to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 96,000.

NHTSA ODI 11525413