What 979 owners told NHTSA about the 2015 Ford Focus Bev

Transmisión slip when taking off. Dealer replaced clutch and replaced / repaired components. After 7,000 mile, problem occurs again. This time, taking 2 weeks to get an appointment.

NHTSA ODI 11525176

Car began losing power particularly at low speeds. AAA inspected vehicle and determined that clutch and transmission would need to be replaced (~$10K repair). This is the second time the transmission and clutch have been replaced. The car has a total of 50,000 miles on it (ie, it is still, mechanically, very, very young ) Manufacturer seems to have known about the issue.

NHTSA ODI 11524734

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 35 MPH, the vehicle felt like the transmission was slipping before the vehicle lost motive power. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed of a power train recall and was advised to take the vehicle to a Ford dealer. The vehicle was taken to a dealer and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 18V169000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 58,828

NHTSA ODI 11523828

The contact owns a 2015 Ford Focus. The contact stated that on several occasions while driving at an undisclosed speed, the vehicle hesitated. The vehicle was taken to the dealer where the failure could not be determined. The contact stated that on a separate occasion while driving at an undisclosed speed, the vehicle hesitated. No warning light was illuminated. The vehicle was taken to another dealer where it was diagnosed that the clutch assembly failed and needed to be replaced. The vehicle had not yet been repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under the Customer Satisfaction Program: 19N08, and advised to call the NHTSA Hotline. The failure mileage was approximately 90,000.

NHTSA ODI 11523542

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle shuddered significantly. The vehicle was taken to the dealer, where it was diagnosed that the TCM and the transmission clutch needed to be replaced. The dealer informed the contact that the TCM would be replaced under Ford Campaign Number:14M02, however, he would be charged a repair fee for the transmission clutch replacement. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not cover the transmission clutch replacement as the warranty for the transmission clutch had expired. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.

NHTSA ODI 11519286

The contact owns a 2015 Ford Focus. The contact stated while driving 20 MPH, the vehicle started jerking and shaking and the contact felt that there was delay on the transmission shifting gear. The vehicle was taken to the dealer and the clutch was replaced; however, the failure reoccurred, and the check engine warning light illuminated. The vehicle was taken to the dealer and the dealer stated that the clutch needed to be replaced and the TCM module needed to be updated. The dealer also stated that the vehicle was not included in NHTSA Campaign Number: 18V169000 (Power Train). The manufacturer was contacted and stated that the vehicle was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 95,000.

NHTSA ODI 11518747

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 45 MPH and attempting to accelerate, the accelerator pedal was depressed, and the vehicle hesitated and shuddered before responding as needed. The contact stated no warning light was illuminated. The contact stated that the failure had become a recurring failure and happened at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission clutches needed to be replaced. The contact related the failure to Customer Satisfaction Program: 19N08 Transmission Clutch Shudder (Power Train); however, the vehicle was no longer covered under the Warranty Extension. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 98,551.

NHTSA ODI 11517687

Car stalling while driving, cutting in and out, completely unable to drive with the risk of it randomly dying

NHTSA ODI 11517254

Check engine light came on Code P1450 Dealer diagnosed Canister Purge Valve needed to be replaced. My ViN not under recall! This has been a common problem for other 2015 Ford Focus vehicles and many under recall. Recall notice should be expanded to include those of us with this same issue.

NHTSA ODI 11515916

The contact owns a 2015 Ford Focus. The contact stated that after starting the vehicle a clicking noise was present inside the gear box and the vehicle would not properly shift into reverse. Also, while operating the vehicle, the check engine and transmission warning lights remained illuminated, and the vehicle would not properly accelerate above 40 MPH. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 83,000.

NHTSA ODI 11513463

My car I believe is transmission problem I just paid Ford to fix my car for $784.00 do to the care just completely stopped while driving and it shut down while driving and wouldn't restart. I have the receipt showing what the problem was suppose to be. Now 3 weeks later while driving the car I noticed it loses speed while driving and sound as if it want to cut off. I have a code popping up as PO3A7. I don't understand when my car was diagnosis this didn't pick up I'm thinking ford have know of the different problems with the engine or transmission and its began to be at the expense of the customers.

NHTSA ODI 11512717

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact took the vehicle to an independent mechanic who informed her that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact called the dealer and was informed that there were no recalls on the VIN. The independent mechanic then gave the contact a car fax report which showed that the vehicle was taken to Al Packer's White Marsh Ford LLC (9801 Pulaski Hwy, Middle River, MD 21220) where the vehicle was inspected but never serviced for the recall. The manufacturer was notified of the issue and the contact was informed that the recall was closed. No assistance was provided. The vehicle was not repaired. The failure mileage was approximately 74,000.

NHTSA ODI 11512733

We purchased this 2015 Ford Focus SE in July 2020 and took it to Pocaro Ford in Racine, WI to have the transmission checked out and flushed. The car had 70K on it and the transmission was jerking and laggy. They said it was fine and did not need to be fixed. Fast forward two and half years and 20K more and now the transmission clutches need to be replaced with 90K on the transmission. The extended warranty because of the class action suit went for 100K or 7 years. The cars warranty ran out in August 2022 even though we asked to have it repaired in 2020 and were told that it was not an issue and was normal. When we were in parameters for the warranty service, they told us it did not need it even though the transmission jerked and lagged causing issues. Now that we have to pay for it, they say it is a problem. I called FORD customers service and they say there is nothing they can do. FORD is ripping people off and creating a dangerous situation. The car belongs to my 21 year old daughter and I had no idea it was as bad as it was until I moved it a few weeks ago and told her that she should have told me it was that bad. She just thought it was how the car was supposed to drive. FORD won't help with the issue and just states we now have to pay between $2500 and $3000 to get it fixed. The car is available upon inspection and we have the paperwork showing we had the transmission serviced in 2020 becuase we thought it was jerky and a problem.

NHTSA ODI 11512407

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle hesitated and stalled. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 105,000.

NHTSA ODI 11511598

My issue is part of the Ford Customer Satisfaction Program 19N08. The Transmission Control Module is defective and I have been waiting for over a year for a replacement part. The part has been on backorder for several years. I have been warned not to drive more than an hour away from my home. Daily, when I or my handicapped wife start driving from a standing stop the transmission judders and shakes the car when going from 10 to 20 MPH. No one can tell me when the part will be available. I am worried about getting into a serious accident if the part suffers further deterioration. I want to take a road trip to visit our grandchildren who live several to many hours away and am prevented from doing so because of the transmission issue.

NHTSA ODI 11507443

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 25 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the gear shift actuators needed to be replaced. The vehicle was repaired; however, the failure had reoccurred. The vehicle was towed back to the independent mechanic, where it was diagnosed that the transmission control module and transmission clutch needed to be replaced. The contact was advised to have the repairs completed with a local dealer and that there were two customer satisfaction programs that the vehicle was subjected to. The vehicle was then towed to a local dealer, where the contact was made aware that the Ford Campaign Number: 19N08 (Transmission Clutch) had expired. The vehicle remained at the dealer awaiting the repairs. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was 84,373.

NHTSA ODI 11504531

I found the ac compressor clutch hub plate in my driveway detached from my vehicle somehow...

NHTSA ODI 11504580

The contact owns a 2015 Ford Focus. The contact stated while driving from a complete stop, the vehicle shuddered and hesitated to respond. Additionally, the contact stated that the failure occurred while accelerating from low speed. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch had failed. The dealer informed the contact that the vehicle could not be repaired under Ford Campaign Number: 19N08 because the campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 47,700.

NHTSA ODI 11503702

I literally had this car for about a week heard a puppy sound on the left side now my rpm's rev up car seems to be running extremely rough it shakes and jerks sometimes. I know there are a lot of recalls on the 2015 for transmission power train/engine Just wondering why my car is not one of them

NHTSA ODI 11501370

Help! Previous recall on my 2015 ford focus transmission. Repaired in 2019. The car is having the same problems again with: not shifting, it wont accelerate, car is shuddering when trying to shift. Faulty transmission is alerted on car info system.

NHTSA ODI 11500549

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 20 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the purge valve needed to be replaced; however, the vehicle was then taken to an independent mechanic, where the purge valve was replaced. After the vehicle was repaired, the contact was made aware of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to file a complaint. The approximate failure mileage was 80,000.

NHTSA ODI 11499939

Bought these from a company called OMAC USA. Installed correctly and about an hour into my trip going about 65 mph down Hwy 54 traveling West one of the racks broke loose and blew off my car. Thank GOD no one was behind me or there could have been casualties!

NHTSA ODI 11499761

After getting gas my 2015 ford focus takes several times to start after getting gas & lugs/spitters when taking off. It has also dies at red lights & stop signs, & even while driving a few times, it starts back up but won't go & the more you push gas, the faster it dies. Then, out of the blue, it'll just start running fine again. This happens often & it's very scary & dangerous & costly as well. It also has a problem with something killing the battery even when the car is parked through the night. This may be 2 separate issues, but both are concerning & have stranded me numerous times for hours at a time. And the stalling issue has almost gotten my mother, my baby, and myself killed several times by stalling in traffic.

NHTSA ODI 11499661

Was driving the vehicle and saw that the vehicle was losing coolant change the coolant reservoir and the replaced both of the heater hose, all of a sudden it was still losing coolant but I was always topping it out with coolant. Until the day that it gave out

NHTSA ODI 11499657

The contact's mother owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the vehicle shook and hesitated upon the depression of the accelerator pedal, with the check engine warning light intermittently illuminated. The contact had taken the vehicle to a dealer where it was diagnosed with an automatic clutch failure. The manufacturer was also notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 57,000.

NHTSA ODI 11498394