What 295 owners told NHTSA about the 2015 Ford F-250 Supercab

TL* THE CONTACT OWNED A 2015 FORD F-250. WHILE DRIVING APPROXIMATELY 65 MPH, THE "LOW ENGINE POWER" AND "LOW FUEL" MESSAGES APPEARED AND THE CONTACT DETECTED A BURNING ODOR COMING FROM THE ENGINE COMPARTMENT. THE CONTACT HEARD AN EXPLOSION COMING FROM THE ENGINE COMPARTMENT, WHICH HE BELIVED WAS THE MASTER CYLINDER. THE CONTACT THEN NOTICED FLAMES UNDER THE HOOD AND SMOKE TRAILING BEHIND THE VEHICLE. THE CONTACT PULLED OVER INTO A PARKING LOT AND UNHOOKED THE FIFTH WHEEL CAMPER THAT WAS BEING TOWED. BYSTANDERS ASSISTED THE CONTACT WITH PUSHING THE VEHICLE AWAY FROM THE CAMPER. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE POLICE WAS PRESENT, BUT NO REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED THREE DAYS AFTER THE FUEL FILTERS WERE REPLACED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

NHTSA ODI 11254063

UPON STARTING THE TRUCK AND ENTERING THE ROAD, THERE SEEMED TO BE AN ODOR OF GASOLINE. AS I PROCEEDED DOWN THE ROAD IT SEEMED AS THOUGH THE MILES TO EMPTY COMPUTER NUMBER WAS FALLING FASTER THAN THE DISTANCE TRAVELED. AT APPROX. A MILE AND A QUARTER TO HALF I STOPPED AT A STOP SIGN TO CHECK ON THE ODOR. PUTTING THE TRUCK IN PARK, I STARTED TO OPEN THE DOOR. AS I STARTED TO OPEN THE DOOR, FIRE ERUPTED FROM BOTH SIDES OF THE HOOD, IN A SINGLE LARGE IGNITION. AS SOON AS THE FIRE STARTED THE TRUCK DIED INSTANTLY. AS I EXITED THE TRUCK I COULD SEE FIRE BEHIND THE WHEEL WELL AND BLACK SMOKE BEGAN TO COME INTO THE TRUCK CAB. I GRABBED MY LUNCH PAIL AND CELL PHONE FROM THE DASH AND OPENED THE BACK DOOR TO GRAB TODDLER TWO CAR SEATS I HAD IN MY BACK SEAT. I CALLED 911 AND REQUESTED ASSISTANCE, THEN CALLED MY WIFE. WITHIN A FEW MINUTES THE FRONT AND CAB WERE FULLY INVOLVED WITH FIRE. THERE WERE SEVERAL VERY WHITE EXPLOSIONS WHILE THE TRUCK WAS BURNING FROM BOTH THE ENGINE AREA AS WELL AS THE CAB.

NHTSA ODI 11097309

MY COMPLAINT IS FORD HAS NO WARNING SYSTEM BEFORE IT DOES $7800.00 DAMAGE. I REPORTED THIS PROBLEM TO FORD MOTOR CORP. AND ITS NOT COVERED UNDER THE FACTORY WARRANTY MY CASE NUMBER IS CAS11721824. THE FORD DEALERSHIP I TOOK IT TO SAID FORD USED TO HAVE A DESIGN FEATURE TO SHUT DOWN MOTOR BEFORE IT DID DAMAGE TO FUEL SYSTEM BUT THE EPA HAD THEM REMOVE IT AND FORD NEVER PUT ANYTHING IN TO REPLACE THE WARNING FEATURE. ACCORDING TO THE FORD DEALERSHIP I HAD CONTAMINATED FUEL THAT BY PASSED THE FILTERS THAT I HAD CHANGED ACCORDING TO FORDS RECOMMENDATIONS. I HAVE A REPORT FROM THE STATE OF ARKANSAS BUREAU OF STANDARDS PETROLEUM DIVISION AND THE FUEL ANALYSIS SHOWS THAT THE DIESEL WAS NOT CONTAMINATED FROM THE LAST PLACE I FUELED UP. I REGULARLY USE THE SAME AUTO LUBE TO SERVICE MY TRUCK AND WAS NEVER TOLD I HAD EXCESSIVELY DIRTY FUEL FILTERS AND ONLY HAD 7000 MILES ON THE LAST FUEL FILTER CHANGE BEFORE MY ENGINE LIGHT CAME ON. I HAVE INVESTIGATED THIS PROBLEM AND FORD HAS HAD NUMEROUS COMPLAINTS ON THIS SAME PROBLEM. IF FORD HAS HAD THIS PROBLEM WHY HAVEN'T THEY IMPLEMENTED A SAFETY FEATURE TO PROTECT THE FUEL SYSTEM BEFORE IT DOES EXTENSIVE DAMAGE COSTING THE CONSUMER THIS MUCH TO REPAIR?

NHTSA ODI 10957077