What 295 owners told NHTSA about the 2015 Ford F-250 Supercab

The contact owned a 2015 Ford F250. The contact stated that while driving at 35 MPH, the vehicle veered into the lane of oncoming traffic. As a result, the contact's vehicle hit an incoming vehicle head-on. As a result, the brakes failed to function, the contact's vehicle jumped over the embankment, and the vehicle came to a stop about 75 ft. down the embankment. The driver-side and passenger-side air bags did not deploy. Unknown if any warning lights were illuminated. A police report was filed. EMS was called. However, the contact refused to go to the hospital. The contact suffered injuries to the left arm and below the shoulder blade that did not require medical attention. The vehicle was not diagnosed or repaired. The insurance company was notified, and the vehicle was towed to the insurance storage yard. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.

NHTSA ODI 11675189

The contact owned a 2015 Ford F-150. The contact stated that when the vehicle was started, the contact noticed fire coming from the front hood of the vehicle. No warning lights were illuminated. The contact noticed that the fire started before the engine completely started. The contact was the only occupant of the vehicle and was able to exit the vehicle safely. The local fire department was called and extinguished the fire. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact stated that no injuries were sustained. In addition, the contact stated that there was minor damage to the roof and the garage door of the contact's house. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 50,000.

NHTSA ODI 11674559

The contact owned a 2015 Ford F-250. The contact stated while starting the vehicle in his garage, the RPM raised to 500 before the vehicle turned off. The contact stated on the third attempt to turn on the vehicle the engine exploded and caught fire. The contact stated no warning light was illuminated. The contact stated he was blown out of the vehicle. The contact did not sustain any injuries nor sought medical attention. The contact stated the vehicle was engulfed in flames and also burned down his residence. The fire department extinguished the fire on the residence and the vehicle. A fire report was filed. A police report was filed. The insurance company deemed the vehicle a total loss. The vehicle was towed to an auto shop. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 38,000.

NHTSA ODI 11531553

The contact owned a 2015 Ford F-250. The contact stated their husband was driving at 70 mph, the vehicle was in cruise control and the driver attempted to get out of cruise control by depressing on the brakes, however, the cruise control did not disengage and the vehicle began to accelerate. The driver attempted to manually turn off the cruise control from the steering wheel but it failed and continued to accelerate. The contact attempted shifting out of the drive gear shift position and taking the key out of the ignition to turn off the vehicle but the vehicle still was accelerating in speed which caused the vehicle to crash and hit the rear end of the vehicle in front. Both of the driver's feet were on the brake pedal where excessive force was used but the vehicle continued to accelerate leading to a crash. The contact mentioned that the vehicle independently increased in speed up to 100 MPH or more during the failure. The vehicle was finally able to stop once it crashed into a guard rail. The front driver's side tire and door were detached from the vehicle. The air bags did deploy. No warning lights illuminated from the vehicle. The driver sustained injuries for a fractured left kneecap from the dashboard collapsing and bruises on their left leg and chest. The contact sustained injuries as well with a broken left big toe on their foot and bruises on their leg and upper chest. Medical treatment was at the scene and the ambulance did take the contact and the driver to a local hospital. A police report was filed. The vehicle was towed to a salvage yard where it was deemed a total loss. The vehicle was not diagnosed. The manufacturer was not aware of the failure. The failure mileage was approximate 172,000.

NHTSA ODI 11424812

SEE ATTACHED SF91 FROM DRIVER/WITNESS. ALSO: 1. IS THERE A FIRE REPORT? THE MEMO STATED THE FD WAS NOTIFIED. A. FD WAS NOTIFIED AND THE FD DID SHOW UP TO PUT THE FIRE OUT. I HAVE SPOKEN WITH THE DEPUTY DIRECTOR WITH THE FD ABOARD CP AND THE EMERGENCY DATA SYSTEM CANNOT BE ACCESSED NATIONWIDE. THEY ARE DOING REPORT MANUALLY AT THIS TIME. NO FIRE DEPT REPORT CAN BE ACCESSED AT THIS TIME. 2. EVENTS PRECEDING THE INCIDENT. WAS THIS THE FIRST ATTEMPT(S) TO START THE VEHICLE THAT DAY, OR WAS THIS SUBSEQUENT TO BEING USED EARLIER (IT APPEARS IT WAS THE FIRST ATTEMPT)? DID THE VEHICLE EXHIBIT ANY "HARD-TO-START" TENDENCIES BEFORE THIS INCIDENT? HAVE ANY OPERATORS NOTICED ANYTHING WRONG OR UNUSUAL; SMELLS, WARNING LIGHTS, SOUNDS, ROUGH IDLING/RUNNING, ETC. PREVIOUS TO THIS INCIDENT? A. YES THIS WAS THEIR FIRST ATTEMPT, THERE WERE NO PREVIOUS ISSUES INDICATED BY THE UNIT. LOCAL SOP STATES ANY ISSUES WITH NTV, SWRFT WILL BE NOTIFIED OF THE ISSUES. BLOCK 53 PAGE 2 OF THE SF91 THERE WERE TWO (2) ATTEMPTS TO START THE VEHICLE BEFORE THE FIRE. I ALSO ATTACHED SF94 STATEMENT OF WITNESS INDICATING THERE WERE NO PREVIOUS ISSUES WITH THE TRUCK. 3. WAS THERE ANY AFTER-MARKET EQUIPMENT INSTALLED? A. THERE IS NO AFTER-MARKET EQUIPMENT INSTALL IN THIS VEHICLE.*DT

NHTSA ODI 11374986

FRONT POSITIONED AIRBAGS DID NOT DEPLOY DURING FRONT END COLLISION. SUBSTANTIAL DAMAGE INCURRED TO FRONT OF VEHICLE - GIVEN THE FORCE OF THE IMPACT, AIR BAGS SHOULD HAVE DEPLOYED. VEHICLE HAS IN MOTION ON A STATE HIGHWAY. I WAS TRAVELING APPROXIMATELY 55 MPH BEFORE SEEING A STOPPED VEHICLE IN THE ROADWAY. VERY LITTLE TIME TO APPLY BRAKE BEFORE IMPACT.

NHTSA ODI 11350253

TL* THE CONTACT OWNED A 2015 FORD F-250. WHILE DRIVING APPROXIMATELY 65 MPH, THE "LOW ENGINE POWER" AND "LOW FUEL" MESSAGES APPEARED AND THE CONTACT DETECTED A BURNING ODOR COMING FROM THE ENGINE COMPARTMENT. THE CONTACT HEARD AN EXPLOSION COMING FROM THE ENGINE COMPARTMENT, WHICH HE BELIVED WAS THE MASTER CYLINDER. THE CONTACT THEN NOTICED FLAMES UNDER THE HOOD AND SMOKE TRAILING BEHIND THE VEHICLE. THE CONTACT PULLED OVER INTO A PARKING LOT AND UNHOOKED THE FIFTH WHEEL CAMPER THAT WAS BEING TOWED. BYSTANDERS ASSISTED THE CONTACT WITH PUSHING THE VEHICLE AWAY FROM THE CAMPER. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE POLICE WAS PRESENT, BUT NO REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED THREE DAYS AFTER THE FUEL FILTERS WERE REPLACED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

NHTSA ODI 11254063

UPON TURNING OUT OF OUR DRIVEWAY, THEY TURNED RIGHT ONTO A PUBLIC ROAD BEGAN TO ACCELERATE THEN LET OFF. THE ACCELERATOR DID NOT LET GO IT BEGAN INCREASING SPEED CAUSING PANIC THEY HIT A DITCH AND FLIPPED OVER UPSIDE DOWN THE ACCELERATOR WAS STILL WIDE OPEN UNTIL THE MOTOR SHUT ITSELF OFF

NHTSA ODI 11144618

UPON STARTING THE TRUCK AND ENTERING THE ROAD, THERE SEEMED TO BE AN ODOR OF GASOLINE. AS I PROCEEDED DOWN THE ROAD IT SEEMED AS THOUGH THE MILES TO EMPTY COMPUTER NUMBER WAS FALLING FASTER THAN THE DISTANCE TRAVELED. AT APPROX. A MILE AND A QUARTER TO HALF I STOPPED AT A STOP SIGN TO CHECK ON THE ODOR. PUTTING THE TRUCK IN PARK, I STARTED TO OPEN THE DOOR. AS I STARTED TO OPEN THE DOOR, FIRE ERUPTED FROM BOTH SIDES OF THE HOOD, IN A SINGLE LARGE IGNITION. AS SOON AS THE FIRE STARTED THE TRUCK DIED INSTANTLY. AS I EXITED THE TRUCK I COULD SEE FIRE BEHIND THE WHEEL WELL AND BLACK SMOKE BEGAN TO COME INTO THE TRUCK CAB. I GRABBED MY LUNCH PAIL AND CELL PHONE FROM THE DASH AND OPENED THE BACK DOOR TO GRAB TODDLER TWO CAR SEATS I HAD IN MY BACK SEAT. I CALLED 911 AND REQUESTED ASSISTANCE, THEN CALLED MY WIFE. WITHIN A FEW MINUTES THE FRONT AND CAB WERE FULLY INVOLVED WITH FIRE. THERE WERE SEVERAL VERY WHITE EXPLOSIONS WHILE THE TRUCK WAS BURNING FROM BOTH THE ENGINE AREA AS WELL AS THE CAB.

NHTSA ODI 11097309

PURCHASED CAR WITH 8 MILES ON IT IN 2015.BOTH BATTERIES WERE DEFECTIVE AND HAD TO BE REPLACED .ONE BATTERY BLEW UP, AND THE OTHER CAUGHT ON FIRE.NOT SURE IF THAT CAUSED ANYMORE EXTENSIVE DAMAGE. THE CAR IS DRAGGING WHEN I START IT NOW.DEALER AT KOONS FORD IN MD.SAYS HE CANT FIND ANYTHING WRONG.TOOK THE CAR TO LIBERTY FORD AND THEY REPLACED BATTERIES AND SUGGESTED I GO BACK TO KOONS FORD BECAUSE THE CAR IS UNDER WARRANTY.I BELIEVE SOMETHING IS WRONG THE STARTER OR IGNITION.DEFAULT TIRE PRESSURE SENSOR WILL NOT GO OFF.EVEN AFTER MAINTENANCE.SOME SEVERE ELECTRICAL ISSUES ARE HAPPENING. HAVING SUSPENSION ISSUES AS WELL TRUCK SHAKES REAL BAD IF I HIT A BUMP. VERY POOR GAS MILEAGE.BUMPERS ARE OF POOR QUALITY.THESE ISSUES HAVE BEEN ONGOING SINCE THE PURCHASE OF THE CAR. THE TRUCK ONLY HAS 47,000 MILES WITH NO MISSED MAINTENANCE DATES. PROBLEMS OCCURRING BOTH ON THE HIGHWAY AND ON CITY STREET WHILE IN MOTION.

NHTSA ODI 11093641

I WAS IN AN ACCIDENT A WOMAN IN A CAR RAN A STOP SIGN RAN INTO RIGHT FRONT OF MY TRUCK VERMONT MUTUAL INSURANCE CO 1-800-435-0397 EXT 7183 SHANNON SMITH CLAIM NUMBER PAP98947 THEY ACCEPTED RESPONSIBILITY FOR THE ACCIDENT TRUCK HAD FRAME DAMAGE LEFT AND RIGHT SIDE VT MUTUAL CLAIMS LEFT SIDE DAMAGE FROM USING THE TRUCK TO TOW ONLY GOING TO FIX RIGHT SIDE I CALLED MY INSURANCE NATIONWIDE THEY SCUD IT WAS FROM ACCIDENT AND FIXED THE VEHICLE AND ARE TRYING TO SETTLE IN ARBITRATION I NEED A DETERMINATION FROM FORD CLAIMING THESE VEHICLES ARE DESIGNED TO TOW AND ASK THE FRAME EXPERT BOB PATOIS AT VERMONT MUTUAL WHY HE THINKS THE FRAME DAMAGE IS FROM TOWING AND NOT THE ACCIDENT THEY ARE CLAIMING FRAME DAMAGE FROM TOWING I NEED TO KNOW IF THESE VEHICLES ARE SAFE AS I HAVE 2 OF THEM PLEASE CONTACT VERMONT MUTUAL AND MAKE A DETERMINATION THANKS KEN AGAIN THERE NUMBER 1-800-435-0397 EXT 7183 CLAIM # PAP98947 SHANNON SMITH ADJUSTOR BOB PARAZZO FRAME EXPERT

NHTSA ODI 11020506

MY COMPLAINT IS FORD HAS NO WARNING SYSTEM BEFORE IT DOES $7800.00 DAMAGE. I REPORTED THIS PROBLEM TO FORD MOTOR CORP. AND ITS NOT COVERED UNDER THE FACTORY WARRANTY MY CASE NUMBER IS CAS11721824. THE FORD DEALERSHIP I TOOK IT TO SAID FORD USED TO HAVE A DESIGN FEATURE TO SHUT DOWN MOTOR BEFORE IT DID DAMAGE TO FUEL SYSTEM BUT THE EPA HAD THEM REMOVE IT AND FORD NEVER PUT ANYTHING IN TO REPLACE THE WARNING FEATURE. ACCORDING TO THE FORD DEALERSHIP I HAD CONTAMINATED FUEL THAT BY PASSED THE FILTERS THAT I HAD CHANGED ACCORDING TO FORDS RECOMMENDATIONS. I HAVE A REPORT FROM THE STATE OF ARKANSAS BUREAU OF STANDARDS PETROLEUM DIVISION AND THE FUEL ANALYSIS SHOWS THAT THE DIESEL WAS NOT CONTAMINATED FROM THE LAST PLACE I FUELED UP. I REGULARLY USE THE SAME AUTO LUBE TO SERVICE MY TRUCK AND WAS NEVER TOLD I HAD EXCESSIVELY DIRTY FUEL FILTERS AND ONLY HAD 7000 MILES ON THE LAST FUEL FILTER CHANGE BEFORE MY ENGINE LIGHT CAME ON. I HAVE INVESTIGATED THIS PROBLEM AND FORD HAS HAD NUMEROUS COMPLAINTS ON THIS SAME PROBLEM. IF FORD HAS HAD THIS PROBLEM WHY HAVEN'T THEY IMPLEMENTED A SAFETY FEATURE TO PROTECT THE FUEL SYSTEM BEFORE IT DOES EXTENSIVE DAMAGE COSTING THE CONSUMER THIS MUCH TO REPAIR?

NHTSA ODI 10957077

WHILE TRAVELLING IN MORNING RUSH STOP AND GO TRAFFIC, IN AUSTIN, TEXAS I HAD TO COME TO A COMPLETE STOP. THE TRUCK WOULD NOT STOP UNTIL I APPLIED CONSIDERABLE BRAKE PRESSURE. I CAME WITHIN 6 INCHES OF THE VEHICLE IN FRONT. I WAS TRAVELLING AT APPROXIMATELY 1 TO 2 MPH AT THE TIME. ON THE RETURN TRIP IN THE EVENING RUSH HOUR IT WAS ALSO STOP AND GO. I HAD TO COME TO A COMPLETE STOP BUT THE TRUCK WOULD NOT STOP. I HAD TO PUT AS MUCH BRAKE PRESSURE AS I COULD TO SLOW THE TRUCK (DOING 1 MPH OR LESS). I STILL TAPPED THE VEHICLE IN FRONT. AT THE TIME I WAS TRYING TO STOP THE TRUCK, I HEARD THE ENGINE RPM REV UP AND A POPPING NOISE FROM THE ENGINE. TAKING THE TRUCK TO THE DEALER FOR A CHECK UP ON THE ISSUE.

NHTSA ODI 10730349