What 296 owners told NHTSA about the 2015 Ford F-250 Super Crew

TL* THE CONTACT OWNS A 2015 FORD F-250. WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EXHAUST SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE CONTACT STATED THAT THE DEALER PERFORMED A MANUAL REGENERATION ON THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,300. UPDATED 02/12/16*LJ *CN

NHTSA ODI 10790737

I HAVE A 2015 FORD F-250 SUPER DUTY WITH A 6.7L DIESEL. I STARTED HAVING THIS PROBLEM INTERMITTENTLY AND ONLY NOTICED IT ON HOT DAYS WHILE AT SLOW SPEEDS, BUT IT HAS CONTINUED TO GET WORSE TO THE POINT THAT IT HAPPENED WITH EVERY RE-GEN, AT ANY OUTSIDE TEMPERATURE AND ALMOST ANY SPEED. IT ALL STARTS WITH THE NOTIFICATION ON THE SCREEN OF CLEARING THE EXHAUST FILTER AND HAS AN OK IN THE CORNER OF THE SCREEN. NOT SURE WHY THE OK, SINCE YOU HAVE NO CHOICE ON WHETHER TO START THE PROCESS OR NOT. DURING THE RE-GEN PROCESS THE ENGINE SUDDENLY AND WITHOUT ANY NOTIFICATION, LOOSES POWER, STARTS TO SHAKE AND SHUTTER SO VIOLENTLY THAT IT SHAKES THE WHOLE TRUCK. THE ONLY WAY TO STOP IT IS TO PUT THE THROTTLE TO THE FLOOR. IF I LET OFF THE THROTTLE IT STARTS OVER AGAIN. THE TWO SAFETY CONCERNS THAT IT CAUSES ARE THE SUDDEN LOSS OF POWER AND MY TRUCK SUDDENLY SLOWING DOWN WITHOUT ANY BRAKE LIGHTS TO WARN DRIVERS BEHIND ME (I WAS ALMOST REAR-ENDED LAST TIME IT HAPPENED IN TOWN) AND SECONDLY, HAVING TO KEEP THE THROTTLE ON THE FLOOR TO STOP THE PROBLEM AND THE SPEED THE TRUCK OBTAINS WHEN DOING SO. THERE ARE TIMES WHEN I CANNOT STEP ON THE THROTTLE BECAUSE OF THE SPEED LIMIT, TRAFFIC OR ROAD CONDITIONS, AND AM FORCED TO PULL OVER IF THERE IS AN AREA TO SO, IF NOT I KEEP CHUGGING ALONG HOLDING UP TRAFFIC UNTIL I CAN. I HAVE NOT PULLED A TRAILER AS OF YET, BUT QUITE FRANKLY AN AFRAID TO DO SO WITH THIS PROBLEM FOR FEAR OF BEING REAR-ENDED. IT OCCURS AT SPEEDS FROM 30 TO 70 MPH. IT HAS HAPPENED IN TOWN ON RURAL ROADS AND ON THE HIGHWAY. IT HAS BEEN INTO FORD SEVERAL TIMES AND THEY HAVE NOT BEEN ABLE TO FIX THE PROBLEM. THE LAST TIME IT WAS AT FORD, THE SERVICE MANAGER TOLD ME FORD IS AWARE OF THE PROBLEM AND WILL BE COMING OUT WITH A SOFTWARE REVISION, BUT NOT UNTIL APRIL OF 2016. THE TRUCK IS UNSAFE TO DRIVE UNTIL THEN.

NHTSA ODI 10782446

2015 POWERSTROKE 6.7 DIESEL ENGINE HAS <15,000 MILES. HAMMERING OF ENGINE AT ALL SPEEDS. LASTING LESS THAN 8-10 SECONDS IN DURATION. ACCORDING TO TSB 15-0124 THIS IS A VALVE AND VALVE GUIDE CLEARANCE ISSUE THAT FORD APPEARS WELL AWARE OF. RECOMMENDING MAJOR ENGINE WORK TO POSSIBLY FIX DESIGN FLAWS. THE LOSS OF POWER DURING OPERATION IS DANGEROUS. VEHICLE HAS BEEN IN THE SHOP FOR THIS ISSUE. POWERSTROKE FORUMS ACROSS COUNTRY SHOWING THIS TO BE A MAJOR ISSUE WITH THE 2015 6.7 DIESEL ENGINE WITH PROBLEMS STARTING AS EARLY AS 4,000 MILES.

NHTSA ODI 10781953

MY 2015 F250 STARTED VIBRATING AND SHAKING DURING REGEN A LITTLE AFTER 4100 MILES ON THE MOTOR. I DRIVE THE TRUCK 85% OF THE TIME ON THE HIGHWAY AT LEAST 45-60 MINUTES TO WORK. FORDS STANCE ORIGINALLY IS THAT THIS IS NORMAL!?! THEY HAVE NOW RELEASED A TSB STATING THAT THEY KNOW THAT THERE IS AN ISSUE AND THAT A FIX SHOULD BE OUT SOMETIME IN MARCH 2016 WITH A RECALIBRATION FOR THE DPF. IN THE MEANTIME MY TRUCKS VALVES ARE STICKING IN THE OPEN POSITION I'M SURE CAUSING ENGINE WEAR/DAMAGE (ROOT CAUSE OF THE ISSUE). NOT SURE HOW A RECALIBRATION ON THE EMISSIONS ARE GOING TO FIX CRAPPY VALVE TO GUIDE CLEARANCES. FORD KNOWS THAT IT'S AN ISSUE WITH CURRENT 2015-2016. $60,000.00 RUINING LIKE CRAP, THANKS FORD!

NHTSA ODI 10781637

THE VEHICLE RUNS ROUGH, SHAKES VIOLENTLY AND PINGS LOUDLY WHEN THE DIESEL ENGINE GOES THROUGH THE EXHAUST CLEANING PROCESS. THE VEHICLE LOSES POWER AND REQUIRES 1-2 MINUTES TO RECOVER. THE CONDITION HAD OCCURRED AT VARIOUS SPEEDS BUT MAINLY WHEN TRAVELING 50-65 MPH ON MULTI LANE HIGHWAYS.

NHTSA ODI 10779581

RE: 2015 F250 SOLD TO [XXX] VIN #[XXX] A FEW MONTHS AFTER PURCHASING A NEW 2015 F250 DIESEL, I BEGAN TO EXPERIENCE SOMETHING WRONG. WHEN TRAVELING AT A CONSTANT SPEED, THE ENGINE BEGAN TO KNOCK LOUDLY AND THE ENTIRE TRUCK BEGAN TO VIBRATE. AFTER TAKING MY FOOT OFF THE GAS PEDAL AND COASTING FOR A SHORT PERIOD (THERE IS NO POWER TO ACCELERATE DURING THIS TIME), THE TRUCK SEEMED TO FUNCTION NORMAL AGAIN. THERE WERE NO WARNING LIGHTS OR MESSAGES ON THE DASH. THE PROBLEM IS GETTING WORSE AND MORE FREQUENT; LASTING LONGER AND LOSS OF ABILITY TO ACCELERATE INTERRUPTS FLOW OF TRAFFIC BEHIND ME. I HELD UP TRAFFIC GOING UP MS RIVER BRIDGE, AND THIS PAST INCIDENT LASTED FOR A 15 MILE STRETCH. IT IS EXTREMELY UNSAFE....... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10762905

I HAVE NOTICED ON SEVERAL INSTANCES WHILE TRAVELING ON THE FREEWAY BETWEEN 60-70 MPH WHEN THE TRUCK GOES INTO REGEN MODE I GET A LOUD VALVE CLATTER AND A LOSS OF ENGINE POWER. THIS COULD BE VERY DANGEROUS.

NHTSA ODI 10761990

EXHAUST REGENERATION CAUSES ENGINE SHAKE AND LOSS OF POWER. THE LAST INCIDENT OCCURRED WHEN TOWING UPHILL AND A SEMI ALMOST TOOK OUT THE BACK OF MY TRAILER. FORD INDICATES THIS IS NORMAL, HOWEVER, IT DID NOT DO THIS WHEN NEW. IT OCCURRED AFTER APPROXIMATELY 6,000 MILES AND CONTINUES TO HAPPEN. THE DEALER INDICATED THEY HAVE NOT SEEN THIS BEFORE, SO I DON'T BELIEVE "NORMAL" APPLIES HERE. IF THIS IS "NORMAL," THEN FORD ENGINEERS NEED TO GO BACK TO SCHOOL.

NHTSA ODI 10761822

EXHAUST REGION CAUSED EXTREME ROUGH RUNNING ENGINE AND LOSS OF POWER WHEN TOWING UP HILL AND PASSING A SEMI. THIS CAUSED THE SEMI TO ALMOST HIT THE BACK OF MY TRAILER. THIS CONTINUES TO OCCUR WITH EVERY EXHAUST REGENERATION ON THE 6.7 POWERSTROKE DIESEL.

NHTSA ODI 10761821

AT TIMES WHILE DRIVING, THE VEHICLE WILL BEGIN TO SHAKE AND LOSE POWER. THE ISSUE OCCURS DURING DIFFERENT DRIVING CONDITIONS AND HAS HAPPENED WHILE MERGING ON THE HIGHWAY. FORD SERVICE DEPARTMENT WAS TOLD THERE WOULDN'T BE A FIX UNTIL 3/1/2016. IT'S AN ISSUE WITH THE PCM.

NHTSA ODI 10750229

WHEN THE VEHICLE IS PERFORMING A REGENERATION, AND YOU ARE GOING UP AN INCLINE, THE ENGINE CAN SHAKE AND VALVE KNOCKING CAN BE VIOLENT ACCOMPANIED BY A LOSS OF SPEED AND POWER. THE FIRST VIOLENT INCIDENT THAT HAPPENED WAS GOING UP A NARROW MOUNTAIN ROAD AND FORTUNATELY NO ONE WAS INJURED. THE VEHICLE HAS BEEN TAKEN TO THE FORD DEALERSHIP AND CONTACTED FORD CORPORATE MULTIPLE TIMES AND THEY ARE UNABLE TO CORRECT THE ISSUE AND UNWILLING TO SPEND ENOUGH TIME TO WITNESS THE ISSUE THEMSELVES. THE LOSS OF POWER OCCURS UNEXPECTEDLY AND COULD CAUSE SOMEONE TO LOSE POWER WHILE MERGING ONTO A HIGHWAY WHICH IS UNSAFE OR CAUSE THE VEHICLE BEHIND YOU TO REAR END YOUR VEHICLE WHEN THE POWER LOSS OCCURS GOING UP HILL.

NHTSA ODI 10750241

WHILE DRIVING DOWN THE HIGH THE DASH DISPLAY INDICATED IT WAS START A EXHAUST CLEAN CYCLE (REGEN MODE). WITHIN A MINUTE THE VEHICLE BEGAN STUTTERING, LOSS OF POWER AND THE ENGINE BEGAN KNOCKING. THE VEHICLE LOST 15 MPH IN A BLINK OF AN EYE. A VERY DANGEROUS SITUATION WHILE TOWING AN RV. THIS LASTED FOR ABOUT A MINUTE. THEN THE ENGINE BEGAN TO OPERATE NORMALLY. THIS HAS HAPPENED MULTIPLE TIMES SINCE THE FIRST EVENT. THE LAST OCCURANCE WAS ON AUGUST 16TH. THE VEHICLE HAS BEEN TAKEN TO FORD SERVICE FOR AN EVULATION.

NHTSA ODI 10750046

TL* THE CONTACT OWNS A 2015 FORD F-250. THE CONTACT STATED THAT THE GEARS FAILED TO UPSHIFT AND DOWNSHIFT AND THE RPMS AND TRANSMISSION WERE NOT PROPERLY FUNCTIONING EACH TIME THE FAILURE RECURRED. THE VEHICLE ALSO HESITATED TO PICK UP SPEED EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10749684

WHEN THE CLEANING EXHAUST FILTER MESSAGE COMES ON, THE TRUCK RUNS EXTREMELY ROUGH AND THE ENGINE GETS A VIOLENT SHAKE WITH LOSS OF POWER. IT ALSO HAS A LOUD PINGING SOUND. THIS LASTS FOR ABOUT TWO MINUTES. THE FIRST OCCURRENCE WAS WHEN MERGING ON TO THE FREEWAY WITH THE SUDDEN LOSS OF POWER. I HAVE HAD THE TRUCK IN TWO DEALERS. BOTH STATE THIS IS NOT NORMAL BUT FORD HAS INDICATED IT IS AND WILL NOT AUTHORIZE WORK UNTIL SOMETHING BREAKS. THE ODD PART IS THAT THE COMPUTER READS THAT ALL IS OK. THE DEALER STATES ALL IS NOT OK BUT THE ISSUE IS SOMETHING THE COMPUTER ISN'T TRACKING???

NHTSA ODI 10747711

FORD OFFERS A 20 INCH TIRE & WHEEL UPGRADE ON 4X4 LARIAT TRIM (AND OTHERS) BUT DOES NOT INCLUDE THE SPARE TIRE IN THE UPGRADE. SPARE TIRE REMAINS AN 18 INCH WITH THE OUTSIDE DIAMETER ABOUT 1 INCH SMALLER THAN THE ROAD TIRES. THIS IS UNACCEPTABLE FOR ADEQUATE 4X4 PERFORMANCE, LOADED HANDLING, RIDE AND STEERING SECURITY. THIS IS A LARGER ISSUE FOR 4X4 VEHICLES THAN IT IS FOR PASSENGER CARS. FORD ADVERTISES A "CONVENTIONAL SPARE" AS STANDARD EQUIPMENT WHICH IS IN FACT SIZED THE SAME AS THE ROAD WHEELS. IN THE SHOWROOM, FORD HIDES THE FACT THAT "UPGRADING" TO 20 INCH WHEELS DOWNGRADES VEHICLE PERFORMANCE AND OPERATOR SAFETY AND SECURITY IN COMPARISON TO THE BASE VEHICLE. THEY DON'T EVEN OFFER TO UPGRADE THE SPARE FOR A CHARGE. I BELIEVE THIS ISSUE IS THE SAME FOR THE F150 TRUCKS ALSO.

NHTSA ODI 10734061

THIS INCIDENT HAPPENED 3 TIMES AND EACH TIME WE TOOK THE 2015 DIESEL TRUCK TO THE DEALER. THEY HOOKED IT UP TO THEIR TESTERS AND NO FINDING. OUR TRUCK SHOOK, SPUDDERED AND HEARD A KNOCKING SOUND (CLICKING). THIS INCIDENT HAPPENED SUDDENLY. IT IS CONTINUEING. THE DEALER ASSURES US THAT THE PROBLEM WILL BE FIXED WHEN THEY CAN SEE THE PROBLEM ON THEIR TESTERS. THEY ALSO INFORMED US THAT THEY HAVE NOT HEARD ANY DIRECTIIVES FROM HIGHER UP ABOUT THIS TYPE OF PROBLEM. DIESELS ARE SUPPOSED TO BE SUPER. THIS IS MY FIRST FORD DIESEL AND I'M NOT FEELING ANY LOVE. MY 2010 CHEVY TRAVERSE IS RUNNING SUPER.

NHTSA ODI 10730670

WHILE TRAVELLING IN MORNING RUSH STOP AND GO TRAFFIC, IN AUSTIN, TEXAS I HAD TO COME TO A COMPLETE STOP. THE TRUCK WOULD NOT STOP UNTIL I APPLIED CONSIDERABLE BRAKE PRESSURE. I CAME WITHIN 6 INCHES OF THE VEHICLE IN FRONT. I WAS TRAVELLING AT APPROXIMATELY 1 TO 2 MPH AT THE TIME. ON THE RETURN TRIP IN THE EVENING RUSH HOUR IT WAS ALSO STOP AND GO. I HAD TO COME TO A COMPLETE STOP BUT THE TRUCK WOULD NOT STOP. I HAD TO PUT AS MUCH BRAKE PRESSURE AS I COULD TO SLOW THE TRUCK (DOING 1 MPH OR LESS). I STILL TAPPED THE VEHICLE IN FRONT. AT THE TIME I WAS TRYING TO STOP THE TRUCK, I HEARD THE ENGINE RPM REV UP AND A POPPING NOISE FROM THE ENGINE. TAKING THE TRUCK TO THE DEALER FOR A CHECK UP ON THE ISSUE.

NHTSA ODI 10730349

TL* THE CONTACT OWNS A 2015 FORD F-250. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE FOURTH AND FIFTH CYLINDERS WERE MISFIRING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,200.

NHTSA ODI 10715761

THE TRUCK SEEMED TO BE RUNNING OUT OF GAS, SURGED, SPUTTER, SURGE SPUTTERED THEN QUIT RUNNING. I HAD 1/2 A TANK. HAD TO COST THE TRUCK A CROSSED SPEEDING TRAFFIC LANES AND CAME TO A STOP ON AN OVER PASS. HAD THE TRUCK TOWED TO THE DEALER. THE DEALER FINDINGS WERE A PROBLEM WITH THE FUEL PUMP AND CONTROLLER. THE DEALER STATED WHEN THEY ENTER THE CHECK ENGINE CODE (P0627) INTO THEIR WAN, THEY SHORTLY HAD A CALL FROM FORD ENGINEERING WANTING THE PARTS RETURNED TO THEM AND WITH INSTRUCTIONS NOT TO REPLACE THEM WITH THE SAME PART NUMBER. IT SEEMS THIS WAS A KNOWN ISSUE AND HAD BEEN FLAGGED IN THEIR NETWORK BY FORD ENGINEERING. IT SEEMS THIS ISSUE WAS UNKNOWN BY THE DEALERSHIP. IT BOTHERS ME GREATLY THAT THIS ISSUE IS KNOWN BY FORD ENGINEERING BUT THE DEALERS ARE SELLING NEW TRUCKS WITH THIS KNOWN DEFECT. THE NEW TRUCK HAS SAT AT THE DEALER FOR THREE WEEKS BECAUSE THE CONTROLLER PART IS NOT AVAILABLE. *TR

NHTSA ODI 10694074

TL*THE CONTACT OWNS A 2015 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE NAVIGATION SYSTEM FAILED TO PROVIDE ACCURATE DIRECTIONS FOR LOCATIONS. THE CONTACT MENTIONED THAT ON ONE OCCASION, THE NAVIGATION SYSTEM INSTRUCTED TO MAKE A TURN WHILE ON A BRIDGE. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 900.

NHTSA ODI 10680597

2015 FORD F250 LARIAT 4X4 CHROME A\C VENT BEZEL AND CENTER CONSOLE BEZEL REFLECT SUNLIGHT INTO DRIVERS VISION *CN THE DEALER INFORMED THE CONSUMER, THERE WAS DEFECT. *JB

NHTSA ODI 10660608