What 1,425 owners told NHTSA about the 2015 Ford F-150 Supercab

WHILE DRIVING OUR 2015 FORD F-150 LARIAT SUPERCREW ON A TRIP FROM OHIO TO FLORIDA ON INTERSTATE I-77 WE WERE TOWING A 14 FOOT ENCLOSED TRAILER. MY WIFE AND I STOPPED FOR THE NIGHT AFTER APPROXIMATELY 550 MILES AND I MADE SURE THE TRUCK WAS SECURE. IN THE MORNING I WALKED AROUND THE TRAILER AND THE TRUCK TO BE SURE EVERYTHING WAS OKAY AND IT WAS BEFORE CONTINUING OUR DRIVE. WE WERE JUST NORTH OF CHARLOTTE, NC AND THERE HAS BEEN A LOT OF NEW ROAD CONSTRUCTION AS WE CONTINUED SOUTH WITH ROUGH BUMPY AREAS, CHANGING ROAD LANES AND JUST A LOT OF TWISTING SECTIONS. AFTER 2 HOURS AND SOUTH OF CHARLOTTE WE STOPPED FOR FUEL. I THEN SAW THAT THE TAILGATE WAS DOWN. I WAS SHOCKED AS I LOOKED AND WAS GLAD WE HAD NOT LOST ANY ITEMS ON THE ROAD, WE COULD HAVE KILLED SOMEONE. THE TAILGATE RECEIVED DAMAGE BECAUSE AS THE TWISTING AND REQUIRED LANE CHANGES HAPPENED THE TRAILERS FRONT TONGUE WHEEL SUPPORT POST WAS JAMMING AGAINST THE DROPPED TAILGATE. WE FEEL SO FORTUNATE TO HAVE NOT LOST THE HEAVY ITEMS IN THE TRUCK THAT COULD HAVE MADE US RESPONSIBLE FOR A SEVER ACCIDENT. I TOOK THE TRUCK TO THE FORD DEALER IN MOUNT DORA, FL AND WAS TOLD THE RECALL CURRENTLY IS FOR JUST THE F-250 & F-350 MODELS WITH THE POWER TAILGATE. THEY "RAN" MY VIN NUMBER AND TOLD ME THIS TRUCK IS NOT IN THE SAME RECALL. EVEN THOUGH THE F-150 "LARIAT" UPGRADE MODEL HAS THE SAME POWER TAILGATE AS THE TWO IN THE RECALL. PLEASE HELP AND REQUIRE THE JUSTIFIED RECALL TO BE SPECIFIC TO NOT JUST THE VEHICLE VIN OR MODEL NUMBERS BUT TO ALL THOSE WITH THIS TYPE OF FUNCTIONING POWER TAILGATE. I HAVE CALLED FORDS'S CONSUMER (866) HELP CENTER AND THEY ARE NOT ADMITTING REPLACEMENT FOR MY DAMAGED TAILGATE EVEN THOUGH THE DEALER BODY SHOP MANAGER HAD ME PRESENT TO SEE AS THEY TOOK THE TAILGATE APART. WE FOUND INSIDE ONE BROKEN PART FOR THE MECHANICAL LATCH CONTROLLER THAT SECURES THE LOCKING OF THE TAILGATE.

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ELECTRIC REAR TAILGATE FALLS DOWN RANDOMLY WHILE DRIVING AT SPEED OR EVEN WHILE PARKED. TAILGATE HAS FALLEN 5-6 TIMES WHILE TRUCK IS PARKED IN LAST FEW MONTHS AND ALSO 5+ TIMES WHILE CAR IS DRIVING. IT HAS FALLEN WHILE TRUCK WAS IN REVERSE, AND WHILE TRUCK WAS TRAVELING ON COUNTRY ROADS AT SPEEDS OF ~40MPH. PLEASE NOTE - THIS ISSUE SEEMS IDENTICAL TO THE ONE FORD JUST ANNOUNCED A RECALL FOR ON THE 2017-2019 F-250 SUPERDUTY TRUCKS. IT MUST BE RELATED. OUR TRUCK WAS IN THE SHOP JUST LAST WEEK BEFORE THIS RECALL WAS ANNOUNCED. THIS TRUCK SHOULD BE INCLUDED IN THE RECALL THE TAILGATE MOST RECENTLY FELL 11/28/19

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ALL FOUR DOORS FREEZE SHUT AND CANNOT BE OPENED. AT ONE POINT I WAS ABLE TO YANK OPEN THE DRIVER DOOR BUT IT WOULD NOT LATCH SHUT. I BROUGHT TO FORD LAST WINTER FOR RECALL FIX AND THEY SUPPOSEDLY ACCOMPLISHED IT.

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DOOR LATCH FREEZES - ALL DOORS - WON'T SECURE UNTIL IT IS WARM ENOUGH AGAIN TO WORK ABOUT 34 DEGREES - SOMETIMES IT APPEARS TO SEEM LOCKED ONLY TO OPEN AS YOU GO AROUND A CORNER.

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TRUCK HIT A UTILITY POLE IN THE MEDIAN WHILE TRAVELING WEST ON BARBARA JORDAN BLVD AT LANCASTER DR. IT SPUN AROUND, AND LANDED ON THE EAST BOUND SIDE OF BARBARA JORDAN BLVD AT LANCASTER DR. THE AIRBAGS NEVER DEPLOYED.

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VISTA ROOF HANGS UP WHEN TRYING TO OPEN AND CLOSE. DIAGNOSIS WAS TO REPLACE BOTH LEFT AND RIGHT SLIDING GLASS BRACKETS AND REINITIALIZE SUNROOF MOTORS AND RETEST SLIDING GLASS OPERATION. THE VEHICLE WAS STATIONARY WHEN THE BINDING OCCURRED. I HAD THE SAME PROBLEM OCCUR AT 52,622 MILES ON 10/31/2019. MY ROOF IS BOUND UP JUST LIKE THE ORIGINAL OCCURRENCE. THE VEHICLE WAS SITTING STATIONARY IN MY GARAGE AT THE TIME.

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THE REAR SLIDING WINDOW BOND HAS LOST ITS ADHESIVE. WHILE DRIVING THE WINDOW STARTED TO BLOW IN CAUSING THE DEBRIS TO BLOW INTO MY CAB. FORD HAS NOT DONE ANYTHING TO REMEDY MY COMPLAINT.

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DESIGN FLAW IN VISTA SUNROOF ON SUPERCREW TRUCKS IS A KNOWN ISSUE TO LEAK. THERE IS A SERVICE BULLETIN OUT BUT REQUIRES A $1200-$1500 REPAIR FEE. IN ADDITION, KNOWN FLAW IN LUG NUTS EXPANDING TO POINT OF NOT BEING ABLE TO REMOVE WHEELS. COAT TO REPLACE ANOTHER KNOWN DEFECT IS $14 PER LUG NUT.MAJOR ISSUES SHOULD BE COVERED WHEN RELATED TO LOCKED WHEELS AND WATER LEAKAGE INTO PASSENGER COMPARTMENT DURING OPERATION.

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THE REAR PASSENGER POWER DOOR LOCK INTERMITTENTLY FAILS TO UNLOCK THE DOOR AND IT WILL NOT WORK MANUALLY. THIS POSES A SAFETY HAZARD IF SOMEONE NEEDED TO EXIT THE VEHICLE IN AN EMERGENCY. THE NHTSA 17V-652 RECALL HAS BEEN PERFORMED ALTHOUGH THE LATCH WAS NOT REPLACED WHICH IS RELATED TO THIS ISSUE AS WELL.

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THE (DRIVER'S SIDE) DOOR SOMETIMES DOES NOT LATCH COMPLETELY, OR WILL NOT CLOSE COMPLETELY, EVEN THOUGH WE HAVE HAD IT REPAIRED UNDER FSA 18NO3. WE LEARNED THERE WAS A FSA 19NO2 AND THAT THE DEALER SHOULD REPAIR IT AGAIN AT NO CHARGE, BUT THEY WANT TO CHARGE US $150, EVEN THOUGH FORD SAYS IT SHOULD BE FREE.

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DRIVERS DOOR WON'T SEAL PROPERLY. BEEN ADJUSTED BEFORE BUT CONDITION COMES BACK. HEAR AIR COMING IN WHILE DRIVING. ALSO SEE AND FEEL DOOR VIBRATING.

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I WAS DRIVING TO WORK WITH NO OTHER CARS AROUND ME WHEN I HEARD A LOUD BANG AND MY BACK WINDOW SHADDERED WITHOUT ANYTHING HITTING IT. I WAS DRIVING ON A SMOOTH HIGHWAY THAT WAS JUST REDONE 2 YEARS AGO

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DRIVER DOOR WOULD NOT LATCH SHUT IN COLD WEATHER.

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I BOUGHT MY 2015 FORD F150 SUPER CAB TRUCK USED IN JULY 2015. SINCE DECEMBER 2018 THE DRIVER SIDE DOOR'S (FRONT & BACK) WILL NOT OPEN WHEN ICE OR WATER IS PRESENT BELOW FREEZING TEMPERATURES. IF AND WHEN I CAN GET THEM OPEN THEY WILL NOT LATCH BACK. SO FAR THIS WINTER THIS HAS HAPPENED SEVERAL TIMES. THE FIRST TIME WAS IN DECEMBER 2018 WHILE VISITING AT A HOSPITAL IN MUNCIE, INDIANA. AFTER VISITING FOR SEVERAL HOURS THE TEMPERATURE HAD DROPPED. I UNLOCKED THE DOORS WITH THE REMOTE AND THE DOOR WOULD NOT OPEN. THEN AFTER I PULLED HARD SEVERAL TIMES IT FINALLY OPENED BUT WHEN I CLOSED THE DOOR T WOULD NOT LATCH. AFTER MANY UNSUCCESSFUL TRIES AT GETTING THE DOORS TO LATCH I HAD TO WRAP MY BELT THROUGH THE TOPS OF THE OPENED WINDOWS TO HOLD THE DOORS CLOSED. THE DOOR OPEN ALARM THEN CONTINUED TO SOUND FOR THE TWO AND ONE HALF DRIVE HOME. IT HAD RAINED EARLIER IN THE DAY BUT THEN WITH TEMPERATURE AT ABOUT 28 DEG., THEY FROZE UP. THE NEXT THREE TIMES THE SAME THING HAPPENED BUT OVER NIGHT, FINDING THE SAME PROBLEM IN THE MORNING. I COULDN'T USE THE TRUCK SAFELY SO IT SAT IN THE DRIVEWAY UNTIL IT THAWED. THE LAST (FIFTH) TIME I RAN THE ENGINE AND HEATER FOR ABOUT A HALF HOUR UNTIL I COULD GET IT TO LATCH. HERE IT IS AGAINST THE LAW TO LET A VEHICLE RUN WHILE UNATTENDED. I DID GET AN OFFICIAL LOOKING QUESTIONNAIRE IN THE MAIL AND I SENT IT TO ADVANTAGE FORD IN CONNERSVILLE, INDIANA (I THINK). I SHOULD HAVE KEPT A COPY FOR MYSELF. THIS IS NOT ONLY AN INCONVENIENCE BUT VERY UNSAFE.

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THIS VEHICLE IS EQUIPPED WITH THE "PANORAMIC SUNROOF/MOONFOOF". IT HAS NEVER WORKED FLAWLESSLY SINCE THE DAY I PURCHASED THE VEHICLE. 3 DAYS AGO, IT OPENED AND NOW WILL NOT CLOSE. MY VEHICLE BASICALLY HAS A PERMANENT HOLE IN THE ROOF. FORD DEALER SAYS THIS IS COMMON PROBLEM AND THE ENTIRE WINDOW FRAME HAS TO COME OUT OF THE CEILING AND BE REPLACED BY THE ONE THAT FORD HAS "REDESIGNED"...BUT NO RECALL.

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REAR ENTRY DOORS FREEZE OPEN AND WILL NOT LATCH. RECALL 18N03 INSTALLED ON JANUARY 25, 2019 AND BOTH DOORS FAILED TO LATCH THE NEXT DAY. DROVE TO THE DEALER USING A RATCHET STRAP TO HOLD DOORS SHUT WHERE DEALER TOOK VEHICLE INTO CHOP TO DEFROST. THIS ISSUE PERSISTS - PREVIOUS RECALL BY FORD DONE IN APRIL - AFTER WINTER SEASON. HAVE BEEN PLEADING WITH DEALER SINCE WINTER OF 2015 AND THEY SAID THEIR HANDS ARE TIED.

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I HAVE AN EXTENDED CAB 2015 F-150 PICK UP TRUCK. THE REAR SUICIDE DOORS DO NOT LATCH CLOSED WHICH LEAVES THE FRONT SEAT BELT ATTACHMENT UNATTACHED TO THE CAR WHATSOEVER. I TOOK THE TRUCK TO ED SHULTS FORD IN JAMESTOWN, NY AND THEY DETERMINED THE REAR DOOR LATCH CABLE IS STRETCHING OUT WHICH KEEPS THE DOOR FROM LATCHING. THIS IS HAPPENING ON A 3 YEAR OLD TRUCK. THE DEALER ALSO INFORMED ME THAT THEY SEE THIS SEVERAL TIMES A WEEK ON OTHER F-150'S WITH THE EXTENDED CAB REAR SUICIDE DOORS. NO RECALL OR TSB HAS BEEN ISSUED SO THEY ARE CHARGING ME TO FIX THE CABLE AND LATCH. THIS IS A HUGE SAFETY CONCERN FOR ME. THE DOORS NEED TO LATCH, HOW LONG WILL THIS "FIX" LAST FOR? THE TRUCK IS 3 YEARS OLD, I SHOULD NOT NEED TO REPLACE DOOR CABLES ON THE INSIDE OF THE DOOR EVER, LET ALONE WITHIN 3 YEARS FROM BEING PRODUCED. THE DOOR CABLE IS INTERNAL TO THE DOOR AND NOT AFFECTED BY SWINGING THE DOOR OPEN. I AM ASKING FOR FORD TO ADDRESS THE SAFETY CONCERN AND PROVIDE ALL CUSTOMERS WITH A SAFE, LONG TERM FIX FOR THIS DOOR LATCH MECHANISM ON 2015 F-150'S WITH REAR SUICIDE DOORS.

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MY 2015 FORD F-150 IS SUBJECT TO A MANUFACTURER RECALL #17S33, NHTSA RECALL #17V652. I CONTACTED MY DEALER HOFFPAUIR FORD AT 902 N. KEY AVE LAMPASAS,TX 76550, TEL. 888-708-4036 (SERVICE DEPARTMENT - [XXX]), AND ARRANGED TO HAVE THE RECALL WORK PERFORMED ON 11-14-18. UPON ARRIVAL [XXX] INDICATED HE HAD USED ALL THE PARTS HE HAD ALLOCATED ON 4 OTHER VEHICLES. I HAVE ATTEMPTED TO RESCHEDULE, HOWEVER [XXX] INDICATES HE HAS NO RECALL REPAIR PARTS. PLEASE INDICATE HOW I MAY RECEIVE THESE PARTS AS SOON AS POSSIBLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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AT RANDOM TIMES: SOME OR ALL OF MY DOORS EITHER WON'T CLOSE OR WILL NOT OPEN. THIS CAN HAPPEN WHILE IT IS DRIVING DOWN THE ROAD! THERE ARE NUMEROUS VIDEOS ON YOU TUBE SHOWING THIS HAPPENING. THE RECALL PART THAT I HAD DONE WITH FORD DID NOT HELP AT ALL! I NO LONGER HAVE A FORD DEALERSHIP IN MY TOWN. WHEN I DID THE LAST RECALL WORK FOR THE "RAIN GUARDS" I HAD TO PAY UP FRONT THEN WAIT TO BE PAID BACK. THIS WAS A COMPLETE WASTE, THEY ACTUALLY FROZE OPEN AGAIN A FEW DAYS LATER. THERE IS NO DOUBT THAT FORD KNOWS OF THIS PROBLEM BUT THEY REFUSE TO DO ANYTHING ABOUT IT.

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DOOR LATCHES FREEZE DURING COLD WEATHER. CAN NOT OPEN DOORS OR CAN NOT GET DOORS TO CLOSE ONCE OPENED. I HAVE HAD ALL RECALLS AND CUSTOMER SATISFACTION PROGRAMS PREFORMED. DEALER HAS NO OTHER FIX OPTIONS AVAILABLE FROM FORD. ALL 2015 F150'S EXPOSED TO COLD CLIMATES HAVE THE POTENTIAL FOR DOOR LATCHES TO FREEZE. FOR THE PAST THREE YEARS I HAVE HAD TO DRIVE WITH DOOR OR DOORS UNABLE TO CLOSE AT TIMES. I DON'T THINK A RATCHET STRAP HOLDING DOORS CLOSED IS SAFE. THIS IS A SERIOUS ISSUE THAT HAS BEEN CONTINUING FOR THE PAST THREE WINTERS. YOU JUST NEVER KNOW WHEN THE LATCHES WILL OR WILL NOT WORK.

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DOOR HINGES FREEZING CAUSING DOORS TO NOT LATCH AND OPEN WHILE DRIVING.

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MY REAR PASSENGER SIDE DOOR WOULDN'T OPEN A COUPLE WEEKS AGO. IT WAS FREEZING TEMPS THAT DAY, AND FIGURED IT WAS RELATED TO NHTSA RECALL # 17V652. I WAS UNABLE TO OPEN THE DOOR, EVEN THOUGH IT WAS UNLOCKED. IT WAS STUCK AT THE BOTTOM HINGE. SO I TOOK IT TO THE MCLARTY FOOD DEALERSHIP IN NORTH LITTLE ROCK, AR. THEY HAD MY TRUCK THERE ALL DAY. SINCE THEY COULDN'T OPEN THE DOOR, THEY SAID IT WASN'T RELATED TO THE RECALL. THEY ALSO TRIED TO SAY IT WAS A RESULT OF A COLLISION. THIS IS THE FIRST TIME THIS HAS HAPPENED. I INFORMED THEM THAT MY TRUCK WAS IN A COLLISION OVER A YEAR AND HALF AGO, BUT THE TRUCK WAS COMPLETED FIXED AT THEIR MCLARTY COLLISION CENTER WITH NEW FORD OEM PARTS. I EVEN STATED THAT THE RECALL DESCRIPTION EVEN STATED THAT THE DOOR COULD BECOME UNABLE TO OPEN BECAUSE OF A BENT DOOR LATCH CABLE. THEY STILL REFUSED TO FIX IT UNLESS I PAID THEM $130 DIAGNOSTIC FEE. BECAUSE I STILL HAD A WARRANTY ON THE COLLISION REPAIR WORK, I TOOK IT BACK TO COLLISION COMPANY. THEY WERE ABLE TO GET THE DOOR OFF IN LESS THAN 30 MINUTES. AS PREDICTED, A DOOR LATCH CABLE WAS MY ISSUE. THE COLLISION PEOPLE EVEN AGREED IT WAS RELATED TO THE RECALL, AND SENT ME A PICTURE OF THE BENT CABLE.

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2 F150 SAFETY RECALLS: PASSENGER SIDE SEAT BELT AND DOOR LOCKING MECHANISM. CONTACTED GULLO FORD CONROE TX, THEY WERE NOT ABLE TO CHEDUJE RECALL REPAIRS DUE TO INABILITY TO MAINTAIN STOCK AND WERE NOT ABLE TO EVEN SCHEDULE THE REPAIRS. VERY DIS-SATISFIED W THE RESPONSE AND OVER ALL MANAGEMENT OF THE REPAIRS. NO SENSE OF URGENCY AND CONCERN ABOUT THE CRITICALITY OF THE RECALLS.

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DOORS OF THE VEHICLE FREEZE UP AND DON'T OPEN OR AFTER OPENING, THEY DONT SHUT SECURELY. I RECENTLY HAD TO DRIVE TO MY DESTINATION WHILE HOLDING THE DRIVERS DOOR IN A CLOSED POSITION WHILE DRIVING. DOOR WOULD NOT LATCH UNTIL LATER IN THE DAY. TEMPERATURES WERE NOT BELOW FREEZING OUTSIDE. THIS IS AM EXTREME SAFETY ISSUE I HAVE BEEN DEALING WITH FOR THREE YEARS ON ALL MY DOORS, WITH NO PROPER FIX FROM THE FORD MOTOR COMPANY.

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RE: CAMPAIGN 17V652000. FROZEN DOORS/LOCKS. VEHICLE HAS HAD BOTH THE RECALL 17V652000 AND SERVICE ACTION 18N03 PERFORMED, ISSUE STILL EXISTS. DOORS WILL NOT CLOSE AND LATCH, DOORS WILL NOT OPEN, LOCK MECHANISMS WILL NOT FUNCTION WHEN BELOW FREEZING TEMPERATURES ARE PRESENT, ESPECIALLY AFTER PRECIPITATION. VEHICLE WAS STATIONARY WHEN ISSUE OCCURRED, HOWEVER DOOR COULD HAVE EASILY OPENED IF I HAD NOT REALIZED IT WASN'T LATCHED WHEN IT APPEARED TO BE. FORD DOES NOT APPEAR TO HAVE A SOLUTION TO THIS ISSUE, OR ISN'T SERIOUS ABOUT PROVIDING PERMANENT REMEDY. ISSUE HAS HAPPENED SEVERAL TIMES WHEN WEATHER CONDITIONS APPLY.

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