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What 1,026 owners told NHTSA about the 2015 Ford Escape
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
3 of 1,026 complaints match · Body & structure · crash/fire/injury only · clear filters
Oct 23, 2019Electrical systemBody & structureEngineFire
THE VEHICLE WAS SITTING PARKED UNDER A CARPORT FOR ALMOST 24 HRS. WHEN IT INEXPLICABLY CAUGHT FIRE. THE ENSUING FIRE BURNED THE CARPORT AND SPREAD TO THE STRUCTURE CAUSING EXTENSIVE PROPERTY DAMAGE TO THE EXTERIOR AND INTERIOR OF THE RESIDENCE. A PASSERBY MADE THE ELDERLY OCCUPANTS OF HOME AWARE OF THE FIRE AND THEY WERE ABLE TO GET OUT. THE AREA OF FIRE ORIGIN WAS IDENTIFIED AS BEING ON THE PASSENGER SIDE OF THE ENGINE COMPARTMENT. THERE APPEARS TO BE SOME OTHER EVIDENCE AND/OR INSTANCES OF FIRES IN THESE VEHICLES OCCURRING THE SAME WAY.
NHTSA ODI 11270440
Oct 10, 2017Body & structure1 injury
INDEX FINGER OF ADULT FEMALE SLAMMED IN DRIVER'S SIDE REAR DOOR RESULTED IN LACERATION REQUIRING THREE STITCHES, CRUSHING THAT TURNED TIP OF FINGER GRAY AND EVENTUALLY WHAT APPEARED TO BE THE ENTIRE LAYER OF EPIDERMIS (OUTER SKIN) CONTAINING FINGER PRINTS AND NERVE ENDINGS DIED AND PEELED AWAY AND TOOK NEARLY A YEAR TO REGAIN FINE TACTILE SENSATION TO FINGER TIP (AMAZINGLY FINGER PRINTS WILL REGROW GIVEN TIME). I FEEL THIS NEEDS TO BE REDESIGNED AS I SAW ONLINE ANOTHER COMPLAINT OF A 2013 MODEL RESULTED IN AMPUTATION, AND BECAUSE OFTEN IT IS CHILDREN WITH SMALLER FINGERS WHO USE THE BACK DOORS.
NHTSA ODI 11032622
Apr 26, 2016Body & structure1 injury
ON TWO SEPARATE OCCASIONS, THE AUTOMATIC TAILGATE HAS CLOSED ON ME WHILE LOADING GROCERIES INTO MY TRUNK. BOTH TIMES I EXTENDED A HAND TO TRY AND STOP IT BUT BOTH TIMES IT CONTINUED TO CLOSE AND HIT ME IN THE HEAD. THE SECOND TIME WAS ON APRIL 7, 2016. IT HIT ME HARD ENOUGH TO GIVE ME A CONCUSSION AND TRIGGER A MIGRAINE THAT LASTED 4 DAYS. I HAD TO BE PRESCRIBED MEDICATION AND MISSED WORK. THE GATE SHOULD NOT CLOSE AUTOMATICALLY LIKE THIS. THERE NEEDS TO BE BETTER SENSORS TO PREVENT INJURY. I HAVE FOUND POSTS ONLINE FROM OTHER PEOPLE WHO HAVE HAD SIMILAR EXPERIENCES. I TOOK THE CAR TO MY FORD DEALER WHO OPENED AND CLOSED THE LIFTGATE SEVERAL TIMES AND TOLD ME IT WAS FINE. I BET THE GROCERY STORE HAS VIDEO FOOTAGE OF ONE OR BOTH INCIDENTS.
NHTSA ODI 10861484
Working with the data? Download all 1,026 complaints as CSV · fetched from NHTSA July 10, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2015 Ford Escape verdict →