What 1,035 owners told NHTSA about the 2015 Ford Escape Gas

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse(R), the rearview camera displayed an upside-down image. No warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 16,000.

NHTSA ODI 11724145

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11723936

The contact owns a 2015 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable and the image appeared blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the remedy parts required to complete the recall repair were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide the recall remedy. The approximate failure mileage was 100,000.

NHTSA ODI 11723596

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the screen failed to display an image of the rear of the vehicle. The message "Contact Dealer" was displayed. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 140,000.

NHTSA ODI 11723223

- The car loses coolant while the engine is running. This coolant loss is nearly imperceptible, except that the car's heat stopped working reliably. If the car is left idling with the heat on, it does not become warm. It only begins to become warm at higher speeds, then loses heat after slowing down.There are no easily visible coolant leaks. - If I had not caught it in time, the car could have overheated, causing a breakdown and emergency stop. - I have reproduced the problem, but it has not been brought to a dealer. - It has not yet been inspected. -There were no warning lights, I only noticed the coolant loss because I observed the radiator not working and checked under the hood. - The car is still available to be inspected, and is safe to drive short distances if the coolant is topped off.

NHTSA ODI 11723303

The contact owns a 2015 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 15V436000 (ELECTRICAL SYSTEM), 22V413000 (POWER TRAIN), and 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair for the back over prevention camera was not yet available. The contact stated that the rear-view camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, an alarm alerting the driver of a person or an object behind the vehicle failed to function as intended. No warning lights were illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 35,000.

NHTSA ODI 11723337

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a blurry image. The contact stated that the image was foggy. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,000.

NHTSA ODI 11721395

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a blank screen. The contact stated that occasionally the rear-view camera failed to operate as intended. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part for the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11720915

Transmission failure in traffic. Just stopped engaging the gears. Transmission has failed and needs to be replaced.

NHTSA ODI 11720951

The contact owned a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages); and requested to be removed from the recall distribution list because she no longer owns the vehicle. The vehicle was deemed a total loss. The dealer and the manufacturer were not contacted.

NHTSA ODI 11720632

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. An unknown message was displayed on the instrument panel. The local dealer was contacted and verified that parts for the recall repair were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 73,000.

NHTSA ODI 11720716

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rearview camera was inoperative. The failure had occurred on several occasions. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was not available.

NHTSA ODI 11719912

Transmission failure at 79211 miles. Vehicle has been serviced and maintained regularly. Transmission shop stated this is a "very common issue" with this specific transmission, that they see failures frequently. This occurred just a month or two after the recall repair for the shifter cable bushing. Front left wheel speed sensor also went bad around the same time, causing traction control to engage specifically when turning left even on dry roads and at lower speeds. Also occurred when vehicle was in reverse, at low speeds. This also caused the "intelligent 4WD" (hill assist and acceleration assist) to fail/shut down and all indicators on the dashboard went to blank/dashes. This occurred the first time while stopped at a stop sign facing uphill. It occurred as second time days later WHILE DRIVING 35MPH.

NHTSA ODI 11719708

The rear-view camera hasn't worked for several months. I was going to get it repaired until I received the recall letter in October of 2025. I use this when backing up and need to see how far from the vehicle behind me is. Just curious, how long before this has been resolved?

NHTSA ODI 11719354

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a blank screen while the vehicle was in reverse(R). The failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "Rear-view Camera not Available" was displayed. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000.

NHTSA ODI 11718782

I recently purchased this vehicle. The driver seatbelt does not retract snugly when fastened. The tensioner is not working. I am afraid it will not hold me if I crash. I will fix this. It is a serious safety issue!

NHTSA ODI 11718648

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was intermittently inoperable, but the failure became permanent. The dealer was notified of the failure and informed the contact that the recall part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was unreachable. The failure mileage was approximately 96,478.

NHTSA ODI 11717844

A few months ago I received a letter in the mail concerning my vehicles backup camera being requested for a recall and that a replacement will be sent over. At this time I still don’t have the replacement backup camera.

NHTSA ODI 11717940

The contact owns a 2015 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera intermittently failed to function properly, and the screen was blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 61,000.

NHTSA ODI 11717527

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifted in reverse, the back over prevention camera displayed a black screen. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11717183

Service engine warning light came on. When checked, coolant was found to be leaking into cylinder 3 due to the engine block being porous. Service center said they see this a lot in this particular engine.

NHTSA ODI 11716419

Upon putting car in reverse backup camera screen shows upside picture. Upon putting car in reverse backup camera screen goes completely black Being a senior driver the backup camera system is a huge safety necessity

NHTSA ODI 11716227

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was inoperable. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.

NHTSA ODI 11715502

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not available. The contact stated that occasionally, while shifted in reverse, the rearview camera failed to display as intended and was possibly impacted by severe weather conditions. No warning light was illuminated. In addition, the contact stated that during colder weather, the heater failed to operate as intended while activated. After further inspection, the coolant reservoir was abnormally low. The vehicle was taken to a local dealer, where it was determined that the coolant level was extremely low. The coolant reservoir was refilled; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

NHTSA ODI 11715347

The rear view camera on my vehicle has not worked for months. 99% of the time I reverse, camera is blacked out and says to visit dealership. The 1% that it works, half the time it'll show an inverted view. This is related to recall 25SA9/25V695. Parts have been unavailable since October 2025. I explained this to Ford Customer Service and they advised me to take it to a dealership to get it repaired and look for reimbursement once parts are available. This suggests dealers can source replacement cameras when customers pay out of pocket, but Ford is not prioritizing free recall repairs, leaving owners with a known safety defect for months.

NHTSA ODI 11713649