What 90 owners told NHTSA about the 2015 Fiat 500 Abarth

A recall has been open on this vehicle for over 5 years. I have been waiting for a year and 2 Fiat dealerships cannot complete the recall because the manufacturer has failed to manufacture a spring part for the repair. The spring has been back ordered since May 2023 for my order, but according to the Madison dealership, owners before me were waiting for 8+ months with no parts available. Recall info: Manufacturer Recall NumberS34 NHTSA Recall Number16V-302 Recall Status: Recall Incomplete Summary THE CLUTCH COVER DIAPHRAGM SPRING MAY FATIGUE AND/OR FRACTURE. Safety Risk A FAILED CLUTCH COVER DIAPHRAGM SPRING MAY RESULT IN THE INABILITY TO DISENGAGE THE CLUTCH, SHIFT GEARS AND THE POTENTIAL FOR A LOSS OF MOTIVE POWER WHICH COULD CAUSE A CRASH WITHOUT WARNING.

NHTSA ODI 11613343

The contact owns a 2015 Fiat 500 Pop Hatchback. The contact received notification NHTSA Campaign Number: 16V302000 (Power Train) however, the parts to repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The local dealer was notified of the recall notice and confirmed that the parts were not available. The contact stated while driving 30 MPH, the manual clutch failed and the contact was unable to steer the vehicle. The manufacturer was notified of the failure and the contact was provided with a customer care case number 89214492. The failure mileage was approximately 48,000.

NHTSA ODI 11579913

The quality of the exterior door handle is an issue. My passenger side door handle has snapped completely off and my drivers side door handle has partially broken, but still functions. The rear door hatch also stopped working. The arm rests both broke rather easily as well. My last car was a 2013 fiat 500 pop and the exterior door handles both broke, the rear latch stopped working, and both arm rests broke. I live in Iowa and it gets extremely cold, but I'm unsure if that's related. I have not been aggressive with any of these parts so I don't know what the issue is.

NHTSA ODI 11569028

In March 2023 my wife was driving our Fiat 500 on the freeway and the sunroof exploded with a loud bang. Small pieces of glass shattered everywhere and fell all over here. The sound and glass caused her to swerve, luckily no other cars were around. We got insurance involved and sent the car to a body shop to get fixed. No one really knew what caused the problem, though they all suspected a pebble. There was no other evidence to suggest a pebble. In August 2023 when entering the freeway (speed was less than 45 mph) the sunroof exploded again with a loud bang. My wife and I were both in the car. Once again we got insurance involved and the car was sent to a different body shop. The body shop did not find and evidence that a rock or pebble did the damage and were not sure how it could have been caused. This is our family car and we need to drive it daily. It puts everyone’s safety at risk when driving since the shock of falling glass and the sound of the sunroof exploding can cause knee jerk reactions. Therefore, not only is our safety at risk but also the other drivers were we to swerve unintentionally into someone. This happened twice in a span of 6 months.

NHTSA ODI 11568727

The contact owns a 2015 Fiat 500. The contact stated that upon having the vehicle inspected, the mechanic noticed that the front driver’s and passenger’s side headlamps had failed to operate. The brake warning light and the headlamp warning lights were illuminated. The contact stated that the mechanic reconnected the front driver’s and passenger’s side headlamp connector. The vehicle was repaired; however, the failure recurred. The contact stated that after the vehicle was started, the contact noticed that the headlamps failed to illuminate. The contact then stated that the rear driver’s and passenger’s side brake lights failed to operate as needed. The vehicle was taken back the independent mechanic where it was diagnosed that the lighting wirings had burned out and the connectors needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 52,000.

NHTSA ODI 11515202

The contact owns a 2015 Fiat 500. The contact stated that after driving at low speeds, upon parking the vehicle, the brake pedal was depressed, but the vehicle was slow to respond while stopping. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was towed to the local dealer again to be diagnosed. The contact was informed that the clutch and clutch cord needed to be replaced. The dealer informed the contact that the failure was due to her driving style. On another occasion while driving at an undisclosed speed, the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 48,204.

NHTSA ODI 11514562

Driver side seat belt has worn prematurely, no longer retractable or locking in place. Seat belt is often wet during rainy weather, the vehicle is only 6yrs old to already have a safety belt malfunction. It is unknown to me why the seat belt has malfunctioned.

NHTSA ODI 11500370

After bringing vehicle to a complete stop at a traffic light, it died and gave a propulsion system warning. After about 20 attempts to turn off and reboot the vehicle, it restarted and behaved as if nothing had happened. This was a very dangerous situation with the vehicle stuck in the middle of the road. There have been two recalls on this very specific issue (and this vehicle has had that related software updates). Vehicle did the exact same behavior for no reason. (NHTSA campaign: 16V303000 & 15V179000). And because the vehicle wasn't sold in Georgia, no local dealers know how to work on it.

NHTSA ODI 11492602

I was driving our Fiat 500e (31K miles) in late June, when suddenly the HV Battery System (and primarily the PIM/Power Inverter Module that controls the HV battery system and propulsion system) failed, causing my moving vehicle to lose it's ability to use power steering. I was on a steep hill and was barely able to control the car. I contacted my local Fiat dealer, had the car towed there, and it has sat there for 3.5 months, while the dealership and Fiat USA have argued over how to repair it. In the meantime, the 8 year warranty on the HV battery system has winnowed down and will go out of warranty this month. It is my belief that Fiat USA has purposely delayed a resolution so they could not have to pay to repair the car under warranty. The PIM controls the HV system and propulsion and yet Fiat claims that the PIM is not their responsibility to repair. This is an otherwise perfect car with only 31K miles and the idea that it would be junked and sent to landfill over a bad PIM controller (a small component the size of a football) is a tragedy. Via online messaging boards, I have spoken to numerous other owners of Fiat 500e autos who have suffered a similar PIM failure and whom Fiat also refused to help. Fiat should stand behind the cars they sold to us and should pay to repair the PIM controller so the car runs. Barring that, they should pay the market value of the car. I have specific engine error codes and reports that I would be happy to provide. Thank you in advance for your help.

NHTSA ODI 11488690

Rear end car crash. Seat back collapsed and threw me into back seat where I sufferred brain injury.

NHTSA ODI 11477315

Bought the vehicle used and it had zero issues. I bought 4 new tires and immediately after the RBS and ESC warning lights appeared but disappeared one day later. Fives days after the new tires the RBS & ESC warning lights reappeared but remained. I took it to the FIAT Dealership for a diagnostic and they stated that after following the flow chart it states to replace ABS Module due to internal failure. I held off on replacing the ABS module because a separate mechanic stated that it’s common with Fiats for the RBS & ECA warnings to appear after changing all tires. One month later the BRAKE warning light turned on (without the emergency brake in use) and the car began to jerk when in drive or when using the brakes (as I was driving). I had to drive slow with little pressure on the gas so that I would not have to use the brakes as every time I did the car would jerk very roughly and felt as if it was going to break.

NHTSA ODI 11473798

Our FIAT was rear-ended on October 20. My wife suffered multiple critical injuries. The accident occurred in Manatee County Florida. I have the accident report, a picture of the vehicle, and a reported recall of the vehicle for a seat problem that took place in Australia. There has been no recall in the U.S. I will upload the relevant documents. The company reports the front seat’s guide tracks may not comply to safety standards do to a manufacturing fault. If the guide tracks are faulty, the seat could suddenly shift backwards or forwards during a crash, which poses an increased risk of injury.

NHTSA ODI 11445396

The contact owns a 2015 Fiat 500. The contact stated that the interior door handles on the driver’s and passenger’s side front doors fractured making it difficult to open the door from the inside or outside of the vehicle. The local dealer was notified of the failure. The manufacturer was not yet contacted. The VIN was not available. The failure mileage was 55,000. Consumer stated handles break too often causing allot of inconvenience and expense. Appointment to get both handles on the car fixed again for Jan 3, 2022.

NHTSA ODI 11443742

Fiat made their 500e vehicles (electric) and sold them off as a tax relief. Unfortunately, many who have purchased this vehicles are experiencing similar issues. The car dies and the main battery is dead (not the small battery that you can replace/charge - the big one). Upon calling Fiat, they said it was covered under warranty - BUT- there is one part that is crucial to the install and the part costs $7,000. Our car is not worth 7k. We bought it for 10k four years ago and it has depreciated value. When we appealed with Fiat - they would not budge. We filed a claim for loss damages and it goes denied - twice. This is a known problem - many insurance companies and mechanics do not know how to process electric vehicles.

NHTSA ODI 11441646

FIAT 500E VEHICLE BRAKING BEHAVIOR IS UNEXPECTEDLY HARD, SUDDEN, OR UNPREDICTABLE UNTIL THE USER USES AN OBD SCAN TOOL WITH APPROPRIATE DIAGNOSTIC SOFTWARE- AND INITIATES BRAKE CONTROLLER SENSOR RE-CALIBRATION. THIS OPTION IS FOUND UNDER THE DIAGNOSTIC MENU UNDER: ABS>RENENERATIVE BRAKE CONTROLLER>ACTIVE DIAGNOSTICS, AND THEN SELECTING THE PROCEDURE TO START (RBC SENSOR CALIBRATION). ONLINE FORUM USERS (PLEASE SEE LINK BELOW) ARE CURRENTLY USING 3RD PARTY SOFTWARE, AT THEIR OWN EXPENSE, TO CORRECT THE BRAKING DEFICIENCY (APPROXIMATELY $49). MY PERSONAL VEHICLE WAS PURCHASED USED AND WAS EXHIBITING SUDDEN AND UNEXPECTED BRAKING ISSUES AT APPROXIMATELY 8,500 MILES; THIS IS IN MY OPINION A VERY LOW NUMBER OF MILES TO BE EXPERIENCING REGENERATE BRAKING AND CONTROL ISSUES. PLEASE REFERENCE THE ONGOING DISCUSSION THREAD AT FIAT 500E ONLINE FORUMS: HTTPS://WWW.FIAT500OWNERS.COM/THREADS/FIX-GRABBY-BRAKES-FOR-70.149282/#POST-1292483

NHTSA ODI 11438712

What component or system failed or malfunctioned, and is it available for inspection upon request: High voltage battery system, the vehicle is available for viewing. How was your safety or the safety of others put at risk?: Long time garage storage of vehicle and limited owners manual description on procedure to maintain high voltage battery during extended non use of vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center?: The problem has been reproduced and the vehicle is currently at a Fiat/Chrysler dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?: The component is currently under inspection, the vehicle has been at the Fiat/Chrysler since 8/11/2021, it is now 9/18/2021. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?: Error message display on cluster stating HV battery unable to be charged. General Description: Fiat 500e parked in closed garage for a year after following Fiat's Vehicle Storage instructions instruction shown pages 321 & 322 of the owners manual for the Fiat's electrical system. Returned after one year found Fiat's electric system a car went in fail mode. The instructions are limited and do not long term issues of fire danger in a enclosed space like a garage and power outages or brown outs. Fiat will not honor the vehicles warranty as the milage is a 42,625 and the warranty is only good up to 40,000 miles. The California Lemon Law does not cover this as well as it's as well. I need help!

NHTSA ODI 11433432

I am a retired master certified automotive technician. Ever since I bought this 2015 Fiat 500e [it is battery electric] in 2017 with NO warning all kinds of trouble/service lights will go on as the car shuts down & stops as if it was thrown into Park, & most of the time it does this it is at highway speeds on crowded L.A. freeways, which has become very close to getting me killed several times I have taken it to local dealers for this problem since shortly after I bought it in 2017, long before the bumper to bumper warranty expired. Most of the time the dealer reads/clears the codes, then parks it in a back lot for days, weeks, & months, then after a while tells me it's done & I can pick it up, but normally within 100 miles the exact same thing happens so I have to take it back to the dealer. Most recently it did not even make it off the dealers lot before it did it. The latest dealer I have been taking it to for this problems, [5 times in a few months] clearly doesn't know the car or what they are doing & is now brazenly lying on repair orders. They have also been claiming it had no problems or trouble codes when I brought it in, after the service writer read & printed out dozens of codes, which they promised to give me a copy of but then refused to give to me. Because this is the exact same problem covered by previous recalls on this car I believe dealers have charged for services & doing recalls that they did not do, because I marked the parts & see NO indication they changed the parts required or did the procedures required to perform the services claimed. This car has had the exact same dangerous problems covered by the recalls since I bought it & I must now pay dealers to service it even though the propulsion system is under warranty. At this point I believe this is brazen dangerous widespread fraud with the factories participation

NHTSA ODI 11431825

2 Recalls R20 and S26

NHTSA ODI 11419033

the problem is: I can not charging, light indicator is red plug , charger indicate (charging) I can not shift gear to D or R , just accept shift to P and N message warning : 1-service electric vehicle system , (yellow car) indicator lamp 2-service charging system (red plug) 3-service propulsion system

NHTSA ODI 11418124

BEGAN LOSING CLUTCH, CLUTCH/BRAKE ASSEMBLY HAD THE 2 CONNECTING BOLTS BROKEN IN HALF. HAVE PICTURES. CLUTCH INTERLOCK ARRIVED BAD, BYPASSED IT; NOW THE POWER STEERING, ENGINE LIGHT AND EOS LIGHTS STAY ON. CAR ENGINE DIED THEN CRANKED UP ON ITS OWN WHILE DRIVING 60MPH STATING HIGH TEMP (PULL OVER, TURN ENGINE OFF) - HAD BEEN IN THE CAR LESS THAN 1 MINUTE, JUST LONG ENOUGH TO GET TO 60 ON THE HIGHWAY. NOW CLUTCH INTERLOCK, AND BRAKE INTERLOCK MUST BE REPLACED.

NHTSA ODI 11394973

WHILE USING CRUISE CONTROL AND RESUMING OR INCREASING THE SPEED TO A HIGHER SPEED, THE TRANSMISSION SLAMS INTO GEAR INSTEAD OF TRANSITIONING.

NHTSA ODI 11384181

MY VEHICLE HAS 37,000 MILES WHEN DRIVING ON THE FREEWAY VEHICLE GOT STUCK IN GEAR CAUSING A SAFETY CONCERN, LUCKILY I WAS ABLE TO MAKE IT HOME SAFELY WITH THE VEHICLE STUCK IN GEAR. THERE IS A RECALL ON MY VEHICLE THAT SAYS VEHICLE MAY GET STUCK IN GEAR, I WAS NEVER NOTIFIED OF THE RECALL BY FIAT, TOOK VEHICLE TO FIAT DEALERSHIP AND WAS TOLD IT HAS AN INTERNAL GEAR FAILURE INSIDE THE TRANSMISSION THAT IS NOT ASSOCIATED WITH THE RECALL AND THEY WILL NOT REPAIR IT EVEN THOUGH IN THE RECALL IT STATES VEHICLE CAN BECOME STUCK IN GEAR, FAILURE TO TAKE CARE OF THE RECALL CAN CAUSE TRANSMISSION FAILURE AND THE DEALERSHIP IS AWARE OF THIS HOWEVER THEY WILL NOT REPAIR THE VEHICLE THAT STILL RUNS BUT IS STUCK IN GEAR.

NHTSA ODI 11374373

I WORK AT AN INDEPENDENT AUTO REPAIR FACILITY. WE HAVE SEEN SEVERAL HEADLIGHT BULB CONNECTOR FAILURES WHERE THE CONNECTOR MELTS. WHEN THE CONNECTOR MELTS, THE LIGHT STOPS FUNCTIONING. THE REPAIR REQUIRES REPLACEMENT OF THE CONNECTOR AND THE BULB.

NHTSA ODI 11363384

TL* THE CONTACT OWNS A 2015 FIAT 500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER'S SIDE WINDOW DETACHED AND FELL INSIDE OF THE DOOR PANEL. THE VEHICLE WAS TAKEN TO FIAT OF SCOTTSDALE LOCATED AT 16301 N. 78TH ST, SCOTTSDALE, AZ 85260, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WINDOW REGULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

NHTSA ODI 11342338

I WAS DRIVING A TOTAL OF 4 AND A HALF HOURS BACK HOME FROM A TRIP. MOST OF THE TRIP WAS VIA STRAIGHT FREEWAY. I WAS 2 HOURS IN WHEN THE CHECK ENGINE LIGHT STARTED BLINKING. I CALLED MY DAD WHO SAID TO PULL OVER IMMEDIATELY. I LET MY CAR GLIDE THROUGH THE EXIT THAT WAS COMING UP AND I NOTICED SMOKE FLOWING BEHIND MY CAR. I PULLED OVER AND GOT OUT TO SEE SMOKE COMING OUT OF THE HOOD. I OPENED THE HOOD AND DISCUSSED WHAT WAS HAPPENING WITH MY DAD. ALL OF A SUDDEN I HEARD A NOISE THAT SOUNDED LIKE A BLOW TORCH AND FLAMES CAME UP OUT OF THE ENGINE. I RAN ABOUT 50-100 METERS AWAY AND CALLED 911. QUICKLY, THE WHOLE HOOD WAS ON FIRE. THANKFULLY THE FIRE DEPARTMENT MUST HAVE BEEN CLOSE BY BECAUSE THEY WERE ABLE TO PUT OUT THE FIRE BEFORE IT GOT TOO FAR INSIDE THE CAR. THE WINDSHIELD MELTED AND SHATTERED. I FOUND GLASS STUCK ON MY PURSE AND HAT SITTING IN THE PASSENGER SEAT. I HAD TO THROW THEM AWAY AS I COULD NOT GET THE GLASS OFF. THE CAR WAS TAKEN TO A TOW YARD WHERE MY INSURANCE COMPANY INSPECTED IT. THEY COULD NOT FIND THE CAUSE FOR THE DAMAGE. SINCE THE CAR WAS A 2015 MODEL THAT I HAD PURCHASED NEW AND IT WAS 2018, I THOUGHT IT WAS STRANGE THAT THIS WOULD HAPPEN SO I HAD FIAT PICK UP THE VEHICLE AND INSPECT IT. THEY SAID THEY DID NOT FIND THAT THE FIRE WAS ASSOCIATED WITH MANUFACTURING OR ASSEMBLY ERROR. I THEN HAD MY INSURANCE COMPANY TAKE IT AND CLOSE THE CLAIM. STILL FIND IT STRANGE THAT A 3 YEAR OLD CAR SUDDENLY CAUGHT ON FIRE WITH NO WARNING. I'M GLAD I WAS ABLE TO MOVE OFF TO THE SIDE AND THAT I WASN'T IN THE CAR WHEN IT CAUGHT ON FIRE FULLY. THE CAUSE OF THE FIRE THOUGH IS STILL UNKNOWN. *TR

NHTSA ODI 11330188