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What 381 owners told NHTSA about the 2015 Chrysler Town And Country

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (381)Crash / fire / injury (29)Transmission & drivetrain (112)Seats (80)Engine (63)Electrical system (61)Airbags (38)Speed control (18)Body & structure (17)Steering (13)Brakes (11)Visibility & wipers (9)

1 of 381 complaints match · Body & structure · crash/fire/injury only · clear filters

Feb 2, 2026Body & structure1 injury

The contact owns a 2015 Chrysler Town and Country. The contact stated that while driving at 30 MPH, the active head restraint on the driver's seat deployed independently, causing the contact get injured on the back of his head. The contact confirmed there was no impact, object, or crash. No warning lights were illuminated in the vehicle. No medical attention was required. The dealer or an independent mechanic was not contacted. The vehicle was not taken to the dealer or an independent for diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.

NHTSA ODI 11715143

Working with the data? Download all 381 complaints as CSV · fetched from NHTSA July 27, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 Chrysler Town And Country verdict →