What 381 owners told NHTSA about the 2015 Chrysler Town And Country

I WAS DRIVING DOWN THE HIGHWAY AND MY VAN STARTED TO SLOW DOWN SPORADICALLY AND THEN JUST STOPPED MOVING ALL TOGETHER. I WAS STUCK ON A BUSY ROAD DURING RUSH HOUR. AFTER BEING TOWED TO A GARAGE, I WAS TOLD THAT I NEEDED A NEW TRANSMISSION BECAUSE THE PUMP HAD GONE OUT.

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VEHICLE IS ONLY 3 YEARS OLD AND STARTED MAKING A CONSTANT CLICKING NOISE THAT WOULD SPEED UP WITH THE SPEED OF THE CAR IN ADDITION TO THAT THE RPM SHOOTS UP BUTVEHICLE STRUGGLES TO SPEED UP, TOOK IT IN TO GET LOOKED AT, THE ENGINE AND TRANSMISSION ARE GOING OUT AND IS GOING TO COST MORE TO FIX THAN THE CAR IS WORTH. ALSO THE AIR BAG IN THE PASSENGER HEAD REST EXPLODED EARLIER IN THE YEAR WHILE THE VEHICLE WAS MOVING AND WAS NOT IN AN ACCIDENT, AND THE BACK PASSENGER DOOR WILL MECHANICALLY OPEN BUT NOT SHUT. THIS VEHICLE HAS HAD AN EXCESSIVE AMOUNT OF PROBLEMS FOR ONLY BEING 3 YEARS OLD.

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THE TRANSMISSION IS GIVING A LOW PRESSURE CODE P0868 IN LINE WITH OTHER RECALLS OF THIS MAKE AND MODEL. I AM HAVING TO TAKE THE TRANSMISSION INTO THE DEALER FOR SERVICE. THE PROBLEMS WHERE NOTICE IN NOVEMBER OF 2018 WHILE THE CAR WAS IN MOTION.

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THE EVENTS DESCRIBED TAKE PLACE ON THE LOT OF AN AUTO AUCTION. ON 11/27/18 A COUPLE CO-WORKERS OF MINE APPROACH ME REGARDING LOOKING AT OUR SECURITY CAMERA FOOTAGE TO SEE SOMETHING IN PARTICULAR. WE TAKE A GANDER AND WHAT WE SEE SHOCKS US. A 2015 CHRYSLER TOWN AND COUNTRY LOOKS LIKE ANY OTHER. WHEN IT WAS PULLED ONTO THE LOT, THEY BEGAN CHECKING IT IN. THE VEHICLE HAD BEEN RUNNING FOR ABOUT HALF AN HOUR, IT WAS PARKED, EMERGENCY BRAKE PULLED AND THE VEHICLE WAS PUT INTO PARK. MY CO-WORKERS GO INTO OUR GARAGE, LEAVING THE VAN IDLING IN THE LOT. THE SECURITY FOOTAGE SHOWS THAT, EVEN THOUGH THE PARKING BRAKE WAS PULLED AND VAN PUT INTO IDLE, THE VAN STARTED ROLLING ON IT'S OWN. IT ROLLED ITSELF ALL THE WAY INTO ANOTHER VEHICLE ON OUR LOT. WHEN THE VAN WAS FOUND, IT WAS NO LONGER IN PARK, BUT IN EITHER NEUTRAL OR DRIVE. THE PARKING BREAK, WAS NO LONGER SET. I CAN PROVIDE VIDEO FOOTAGE UPON REQUEST.

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TRANSMISSION LOST POWER CAUSING MY CAR TO STOP IN TRAFFIC. THE ONLY WAY IT WORKS IS IF IT COOLS DOWN AND THEN IT STILL ONLY WORKS FOR A FEW MINUTES.

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THE VEHICLE WAS IN MOTION TURNING ON TO ANOTHER STREET AND ONCE FOOT WAS SET TO ACCELERATE, IT ACCELERATED WITHOUT ANY MOVEMENT. NOR DID IT MOVE FORWARD NOR REVERSE.

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I WAS DRIVING ON HIGHWAY AND FROM NOWHERE CAR LOST POWER FOR FEW SECONDS ( ENGINE STOPED) I ALMOST RUN TO ANOTHER CAR. AFTER CAR WAS DRIVING OKAY FOR ABOUT 15 MINUTES AND AGAIN LOST POWER FOR FEW SECONDS AND ALMOST RUN OFF ROAD( LUCKY, WAS NO KIDS IN MY CAR). I TOOK OFF HIGHWAY AND WAS DRIVING ON REGULAR ROAD. CAR START MAKING LOUD NOISE. I COULD NOT DRIVE FASTER THEN 25 MILES IN HOUR( LUCKY WAS CLOSE BY MY BUSINESS). THAT WAS TRANSMISSION PROBLEM. DID RESEARCH AND FIND OUT THAT HAPPENING WITH A LOT OF CARS, TRANSMISSION PUMP FAILURE. SOME CARS RECEIVED RECALL, I DIDN'T. WHY CHRYSLER LOST QUALITY? WHY PEOPLE PAYING MORE MONEY AND NOT GETTING QUALITY LIKE USE TO BE. IF CAR WILL CRASH IN THIS SITUATION, WHO WILL BE RESPONSIBLE. NOW I JUST AFRAID TO DRIVE WITH THIS CAR, SPECIALY WITH MY FAMILY. FACTORY SHOULD REPLACE THOSE CARS.

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THERE IS A RECALL FOR 2015 CHRYSLER TOWN AND COUNTRY, BUT I WAS TOLD IT IS NOT FOR MY VEHICLE. THE RECALL NUMBER IS S44. THE RECALL IS FOR THE TRANSMISSION BECAUSE IF THE TRANSMISSION LOSES HYDRAULIC PRESSURE, THE VEHICLE MAY LOSE MOTIVE POWER, INCREASING THE RISK OF A CRASH. THIS IS EXACTLY WHAT HAPPENED TO MY VEHICLE TODAY ON THE HIGHWAY. THE VEHICLE, WITH NO OTHER KNOWN PROBLEMS, JUST LOST POWER ALL OF A SUDDEN. PLEASE HELP.

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TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE VEHICLE SWITCHED IN AND OUT OF GEAR, ACCELERATED WITHOUT WARNING, AND SEIZED. WHILE ATTEMPTING TO PLACE THE GEAR SHIFTER IN DRIVE, THE VEHICLE JERKED AND THE BATTERY KEY FOB INDICATOR ILLUMINATED, WHICH INDICATED A BATTERY CHANGE. THE VEHICLE WAS TAKEN TO COMMUNITY CHRYSLER DODGE JEEP RAM OF MARTINSVILLE (555 IN-37, MARTINSVILLE, IN 46151 (765) 342-5000) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR ROUTINE MAINTENANCE. THE DEALER TEST DROVE THE VEHICLE AND INFORMED THE CONTACT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS LEFT AT THE DEALER AND THE CONTACT WAS PROVIDED WITH A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,700. THE VIN WAS UNAVAILABLE.

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LOUD WHINE COMING FROM ENGINE AREA. TRANSMISSION PROBLEM, FRONT OIL PUMP FAILED. MY VEHICLE WAS NOT LISTED IN THE RECALL BUT HAS SAME PROBLEM AS RECALLED T&C MINIVANS. I WOULD STEP ON GAS PEDAL AND THE RPM'S WOULD GO UP BUT MY CAR WOULD NOT ENGAGE AND ACCELERATE. EVENTUALLY THE VAN DIED WOULD NOT MOE AND HAD TO BE TOWED TO DEALERSHIP

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TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS IN TRAFFIC, IT SHIFTED INTO NEUTRAL INDEPENDENTLY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. ..UPDATED 01/04/17 *BF

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ACCELERATOR PEDAL HAS A 1 - 2 SECOND DELAY. DANGEROUS WHEN MERGING ONTO HIGHWAY OR NEED TO DO A FAST PASS. PRESSING GAS PEDAL, EVEN TO THE FLOOR, DOES NOTHING FOR A SECOND OR TWO, THEN TRANSMISSION HITS HARD AND JERKS THE CAR FORWARD WITH FORCE, ALMOST LOSING CONTROL.

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