What 381 owners told NHTSA about the 2015 Chrysler Town And Country

transmission was slipping- Chrysler deal inspected the car and found transmission had low oil pressure due to worn oil pump . they replaced the transmission and oil cooler assemble A recall for a transmission pump seizing causing low pressure has been issued for some Chrysler Town& Country 2015.

NHTSA ODI 11436607

The contact owns a 2015 Chrysler Town & Country. The contact stated that while stopped at a traffic light, the vehicle stalled. The contact stated that no warning lights were illuminated. The contact stated that the vehicle was able to restart after an hour. The vehicle was taken to a dealer who stated that a repair was a waste of money as no diagnosis or repairs were done. The vehicle was then taken to an independent mechanic who stated that the transmission needed to be replaced. The transmission was replaced however, the failure occurred. The vehicle was taken back to the independent mechanic who then replaced an unknown filter however, the failure still occurred. The vehicle was then taken to another independent mechanic who stated that a thermostat needed to be replaced. The vehicle was repaired however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11436689

The contact owns a 2015 Chrysler Town and Country. The contact stated that while her father was driving 70 mph, the vehicle stalled without warning. The vehicle was towed to the residence. The contact called the local dealer but, the vehicle was not taken to be diagnosed nor repaired. The manufacturer was notified of the failure. The contact stated the failure was like NHTSA campaign number: 16V461000 (Power Train) however, the Vin was not included. The failure mileage was approximately 70,000.

NHTSA ODI 11425409

I bought my car from 440 Dodge in Jersey City NJ, I had Mopar Insurance for repairs. I bought it back twice for transmission purposes, Dealer did change a somewhat sensor to change shifting on trans at no charge cause I was covered but know it's happening again, Not shifting accordingly, gas is burning cause of staying in gears that are not shifting. Trans is not slipping but I'm having the same problem on shifting and will stay stuck on same gear and car will keep accelerating wich in some cases l'd have to keep foot on brake, pull over and let system reset. What are my options in this case, Thank You

NHTSA ODI 11419690

While driving on the freeway, the engine completely shut off. I lost power steering, power and all electrical power. I stopped then it turned on fine with no issues. Not reproduced. No prior messages or symptoms.

NHTSA ODI 11418653

OVER THE COURSE OF HAVING THE VEHICLE FOR THE PAST 3 YEARS. WE HAVE HAD A NUMBER OF ODD OCCURRENCES WHERE WHEN DRIVING THE VAN IT HAS A HARD TIME SHIFTING WHILE CLIMBING A HILL, WHEN PULLING AWAY QUICKLY FROM A STOPPED POSITION OR WHEN COMING TO A STOP. THE ISSUE IS ALWAYS WHEN THE TRANSMISSION IS SHIFTING. WE HAVE HAD IT LOOKED AT BUT THEY COULD NOT REPLICATE THE ISSUE, UNTIL. WHEN DRIVING TO THE GROCERY STORE THE VAN WOULD NOT GO INTO GEAR WHILE TRYING TO LEAVE THE PARKING LOT ONTO A MAJOR CITY HIGHWAY. THE VAN JERKED AND SHOOK AND THEN REVVED VERY LOUDLY GETTING TO ALMOST 8000 RPMS. THE CAR THEN LURCHED FORWARD ALMOST CAUSING US TO COLLIDE INTO TRAFFIC. AFTER THIS INSTANCE WE DECIDED A TO CALL THE ISSUE IN. UPON OUR INITIAL CALL, THE WARRANTY WAS EXPIRED AND THEY WOULD NOT BE ABLE TO DO ANY REPAIRS UNDER THE WARRANTY. WHEN SEARCHING FOR RECALLS WHILE NONE SHOWED FOR OUR PARTICULAR VIN, MANY OTHERS HAVE HAD THIS SAME ISSUE. GIVEN THE NATURE OF THE ISSUE WE CAN CONFIRM THAT CAUSE OF THE ISSUE IS LOSING HYDRAULIC PRESSURE. THIS FAULTY COMPONENT NEARLY COST THE LIVES OF MY 5 FAMILY MEMBERS AS WELL AS OTHER THAT COULD HAVE BEEN INJURED.

NHTSA ODI 11407335

I'VE HAD TO HAVE MAJOR WORK DONE TO MY ENGINE AND TRANSMISSION. BUT THE ELECTRICAL PROBLEMS ARE NEVER ENDING. MOST OF THE ELECTRIC INSIDE OF MY CAR HARDLY WORKS. OUR POWER DOORS HAVE CLOSED ON MY KIDS SEVERAL TIMES, THE CAR HAS LOCKED US IN WHILE THE ALARM WAS GOING OFF AND WE COULDN'T GET OUT, IT'S BEEN STUCK ON AND WOULDN'T TURN OFF, THE TRANSMISSION IS CONSTANTLY SLIPPING, THE WINDOWS OPEN AND CLOSE THEMSELVES, MANY TIMES I'VE COME OUT OF THE STORE AND THE ELECTRIC SLIDING DOOR WAS OPEN WHEN IT WASN'T LEFT OPEN, LOCKS LOCK THEMSELVES, CAR ALARM GOES OFF WHILE CARS IN DRIVE AND IN PARK, CAR HESITATES TO GO AND I COULD GO ON AND ON. THIS CAR IS ONLY FIVE YEARS OLD !!!!

NHTSA ODI 11405888

BACK WINDSHIELD SHATTERED SUDDENLY. NOTHING HIT IT. DEFECTIVE. SHATTERED DUE TO WEAK CORNER/ DEFECTIVE. SEATBELT BUCKLE BROKEN IN BACK SEAT. DRIVER HEADREST DEPLOYED. TRANSMISSION WENT UP AT 80,000 MILES.

NHTSA ODI 11396009

CHECK ENGINE LIGHT CAME ON. VAN WAS ORIGINALLY DRIVING FINE AND NOT MAKING ANY NOISES. NEXT DAY WHILE DRIVING TO GET THE CHECK ENGINE LIGHT DIAGNOSED ON THE CITY STREETS, THE VAN WOULDN'T SHIFT GEARS AND STOPPED IN THE MIDDLE OF THE ROAD. AFTER AN ATTEMPT TO TURN THE VAN ON AND OFF TO GET IT OUT OF THE MIDDLE OF THE ROAD, THE VAN WOULD MOVE FORWARD AND THEN SLOWLY DECELERATE. WHEN TOWED TO THE REPAIR SHOP, IT WAS DETERMINED THAT THERE WAS SOMETHING WRONG WITH THE TRANSMISSION. THE DIAGNOSIS IS A TRANSMISSION PUMP FAILURE. THERE IS A RECALL DUE TO TRANSMISSION PUMP FAILURES HOWEVER WE WERE TOLD OUR VIN # WASN'T AFFECTED. $3700 LATER WE HAD TO GET A REBUILT TRANSMISSION OUT OF POCKET WHEN I BELIEVE THIS WAS RELATED TO THE RECALL.

NHTSA ODI 11394522

SUDDENLY AND WITHOUT WARNING, MY TRANSMISSION FAILED. NO WARNING NOISES, NO CHECK ENGINE LIGHT. I WAS ON A COUNTRY ROAD WITH MY 7 YEAR OLD SON IN THE CAR AND NO HELP FOR MILES. HAD WE BEEN ON A HIGHWAY, WE MAY HAVE BEEN IN AN ACCIDENT. THE VEHICLE WAS IN MOTION WHEN I HEARD A WHINING/ WINDING SOUND. THE ENGINE REVVED HIGH AND WOULDN'T MOVE FORWARD. I PULLED OVER TO THE SHOULDER, TURNED MY VEHICLE OFF, TURNED IT BACK ON AND THE SAME THING HAPPENED. I CALLED A TOW TRUCK TO GET MY VEHICLE TO A REPAIR SHOP WHERE I WAS TOLD THAT THE COMPUTER IS SHOWING AN ERROR CODE FOR THE TRANSMISSION.

NHTSA ODI 11366887

TRANSMISSION SLIPPING

NHTSA ODI 11366721

WHINING SOUND THEN ABRUPT FAILURE OF TRANSMISSION TO PERFORM. FIELD DRIVE, BATON ROUGE, LA AND VICINITY.

NHTSA ODI 11363825

AT 115,000 MILES, THE AUTOMATIC TRANSMISSION ON MY 2015 CHRYSLER TOWN AND COUNTRY TOURING FAILED. IT STARTED WITH A SHUDDER, AND THEN HIGH PITCHED WHINING, AND THEN IT SLIPPED OUT OF GEAR. IT HAPPENED VERY FAST, AND WITHOUT WARNING. WE WERE ON CITY ROADS, DRIVING SLOW AND STOPPING AT INTERSECTIONS. HAD TO HAVE IT TOWED TO A CHRYSLER DEALER. DEALER SAYS THE TRANSMISSION NEEDS TO BE REPLACED. THEY ARE INSISTING ON REPLACING THE AC CONDENSER AS WELL, OTHERWISE THEY CLAIM CHRYSLER WON'T HONOR THE NEW TRANSMISSION WARRANTY (APPARENTLY THE TRANSMISSION LINES RUN THROUGH THE AC CONDENSER). TWO OTHER IDENTICAL MINIVANS ARE AT THAT SAME DEALER FOR IDENTICAL REPAIRS. MINE HAD THE MOST MILEAGE AT 115,000. THE TWO OTHERS HAD FEWER MILES. ALL NEED A COMPLETE TRANSMISSION REPLACEMENT. $4400.

NHTSA ODI 11362980

ON9/16/2020 NOTED A HIGH PITCHED WHINE STARTED WHEN BACKING OUT OF DRIVEWAY AND CONTINUED ON THE HIGHWAY APPROXIMATELY 25 MILES TO WORK. AFTER WORK, THE CHECK ENGINE LIGHT CAME ON AND WITHIN 1-1.5 MILES ON LOCAL SIDE STREETS FROM MY WORK, THE CAR BEGAN HAVING TROUBLE WITH ACCELERATION AND BOGGING. I WAS ABLE TO PULL INTO A LOCAL GARAGE. THANKFULLY, I DID NOT TAKE THE HIGHWAY OR THIS WOULD HAVE BEEN DISASTROUS. 9/17/2020 THE SERVICE GARAGE HAD IDENTIFIED NEED TO REPLACE TRANSMISSION. IT ONLY HAS 74000 MILES ON IT AND OUT EXTENDED WARRANTY EXPIRED RECENTLY. THE DAY PRIOR TO THIS HAPPENING, A WINDOW MOLDING SUDDENLY FLEW OFF OUR DRIVERS SIDE WHILE ON THE HIGHWAY.

NHTSA ODI 11359919

THE CHECK ENGINE LIGHT CAME ON AND WITHIN MINUTES IT WASN'T MOVING, ONLY IN RESERVE. THE ENGINE LIGHT WHEN CHECK HAD MANY ERRORS MESSAGES ABOUT THE TRANSMISSION LINES AND PUMP AND ANYTHING ABOUT THE TRANSMISSION BASICALLY. THE FLUID WASN'T DRY PUT WE ADDED MORE JUST IN CASE, NO CHANGE.

NHTSA ODI 11355141

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IDLING AT A DRIVE THRU, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. THE DRIVER STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER WAS ABLE TO DRIVE TO A NEARBY PARKING LOT AND PARK THE VEHICLE. THE DRIVER CALLED THE CONTACT SO HE COULD CONTINUE DRIVING THE VEHICLE TO THEIR RESIDENCE. THE CONTACT STATED HE THEN EXPERIENCED THE FAILURE HIMSELF AND ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE CONTACT CALLED ARRIGO CHRYSLER DODGE JEEP RAM SAWGRASS LOCATED AT 5901 MADISON AVE, TAMARAC, FL 33321, (954) 515-5800 AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

NHTSA ODI 11349908

WHILE DRIVING AT APPROXIMATELY 25 MPH, I LOST ALL POWER TO ENGINE. NO POWER STEERING, NO BRAKES, NO ABILITY TO A ACCELERATE. I WAS ABLE TO PUT FLASHERS ON AND PULL OFF MAIN ROAD. I TURNED IGNITION OFF AND WAS ABLE IMMEDIATELY RESTART IT. TWO DAYS PRIOR, VAN WOULDN'T START AND HAD TO BE JUMP STARTED. INTERIOR LIGHTS STILL WORKED BUT NO POWER WAS GETTING TO IGNITION. *TR

NHTSA ODI 11330238

ALL OF THE SUDDEN MY VAN SLIPPED AND WENT FORWARD AFTER HAVING IT LOOKED AT MY TRANSMISSION FLUID AFTER ONLY 64000 WAS COMPLETELY BLACK AND HAVE 4 BROKEN ALUMINUM PIECES IN IT. SO THAT'S GOING TO BE AN EXPENSIVE FIX. THE VAN IS A 2015. ONLY 5 YEARS OLD. IT SHOULD NOT BE HAVING THIS PROBLEM. *TR

NHTSA ODI 11328606

AFTER SITTING AT A STOP AT A DRIVE THRU SERVICE, THE VEHICLE LOST ALL ABILITY TO ACCELERATE WHEN STEPPING ON THE GAS. TURNED THE CAR OFF AND REGAINED CONTROL. DROVE FOR AWHILE AND THE TRANSMISSION STARTED SLIPPING AND THEN WOULD LOSE COMPLETE ABILITY TO ACCELERATE. THE LOSS OF POWER WOULD CAUSE THE CAR TO COME TO A STANDSTILL WITH TRAFFIC HAVING TO DEAL WITH MY NON MOVING CAR IN THE MIDDLE OF TRAFFIC. ENGINE BEGAN TO WHINE ALSO. I TURNED THE CAR OFF AND WOULD REGAIN CONTROL FOR A SHORT WHILE UNTIL IT WOULD HAPPEN ALL OVER AGAIN. TOOK IT INTO A MECHANIC AND WAS TOLD IT WAS THE TRANSMISSION PUMP. IT IS RECALLED ON OTHER VEHICLES OF THE SAME MAKE AND MODEL AND YEAR BUT IT IS NOT COVERED ON MINE. THIS WAS THE FIRST REPAIR TO ANY NON BODY PART OF THE VEHICLE. ALL FLUID CHANGES AND REGULAR PREVENTIVE MAINTENANCE WERE KEPT UP TO DATE. IT'S WORRISOME THAT THE TRANSMISSION FAILED SO EARLY ON SUCH A NEW VEHICLE. *TR

NHTSA ODI 11328336

MY VEHICLE IS A 2015 WITH A LITTLE OVER 87,000 MILES. I JUST HAD THE TRANSMISSION REPLACED FOR THE SECOND TIME SINCE 2017. THE FIRST HAD TO HAVE IT REPLACED IN 2018 AND THEN AGAIN IN JUNE 2020. THERE'S OBVIOUSLY A DEFECT WITH THE POWERTRAIN IN THIS VEHICLE. THIS VEHICLE HAS HAD THREE TRANSMISSIONS IN 5 YEARS. IT IS STILL SPUTTERING AND DOESN'T FEEL RIGHT.

NHTSA ODI 11327667

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED WHILE DRIVING 45 MPH, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO SHIFT OUT OF FIRST GEAR. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT PULLED OFF OF THE ROADWAY AND THE VEHICLE WAS TOWED TO HER RESIDENCE. THE FOLLOWING DAY THE VEHICLE WAS TOWED TO JACKSONVILLE CHRYSLER JEEP DODGE RAM LOCATED AT 11101 NURSERYFIELDS DR, JACKSONVILLE, FL 32256, (904) 493-0000, WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 102,000.

NHTSA ODI 11326530

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRANSMISSION FAILED TO SHIFT AS DESIGNED, WITHOUT WARNING. THE VEHICLE WAS TOWED TO TYSON MOTOR (1 SW. FRONTAGE RD, SHOREWOOD, IL 60404, (815)741-5520), WHERE THE CONTACT WAS PROVIDED AN ESTIMATE OF $6,000 TO REPLACE THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,130. *LN CONSUMER STATED VEHICLE NOT LISTED UNDER RECALL LIST.*JB

NHTSA ODI 11325936

MY WIFE WAS DRIVING HOME ON THE HIGHWAY, WHEN THE TRANSMISSION STARTED MAKING A WHINING NOISE AND WOULD BARELY MOVE, SO I CHANGED THE FILTER AND FLUID, HELPED FOR ABOUT 500 MILES, THEN DID IT AGAIN, SO I REPLACED THE FILTER AND FLUID AGAIN, AND SAME THING, STARTED DOING IT AGAIN AROUND 500 MILES. *TR

NHTSA ODI 11324159

WHEN I DRIVE IN HIGHWAY AND TRYING TO A FULL STOP BECAUSE OF TRAFFIC THE CAR SHUTS OFF . IN THE STOP SIGN WHEN I MAKE FULL STOP THE CAR JUMPING LOOKS LIKE THE GEAR IS NOT GOING DOWN. EVEN WHEN I DRIVE UP HILL THE GEAR IS NOT GOING UP. *TR

NHTSA ODI 11324013

THE TRANSMISSION HAS BEEN SLIPPING AND ALSO SOMETIMES WHEN I ACCELERATE IT STICKS IN 2ND GEAR AND THEN HAVE TO PULL OVER AND SHUT OF CAR THE START AND THE PROBLEM GOES AWAY. I KNOW THERE WAS A RECALL FOR 2015 CHRYSLER TOWN AND COUNTRY'S AND FEEL MINE WAS MISSED IN THE RECALL. I WOULD LIKE THIS INVESTIGATED.

NHTSA ODI 11319927