Home · 2015 Chrysler Town And Country · Complaints

What 381 owners told NHTSA about the 2015 Chrysler Town And Country

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (381)Crash / fire / injury (29)Transmission & drivetrain (112)Seats (80)Engine (63)Electrical system (61)Airbags (38)Speed control (18)Body & structure (17)Steering (13)Brakes (11)Visibility & wipers (9)

61 of 381 complaints match · Electrical system · clear filters · page 2 of 3

Jul 11, 2020Electrical system

DOOR LOCK BUZZES WHEN OPENING LOCKS ON AUTOMATIC LOCK. PASSENGER SIDE SLIDING DOOR. CAR IS STATIONARY, PARKED AND OPENING DOORS WHILE LOCKED.

NHTSA ODI 11338798

Jul 8, 2020Electrical systemElectronic Stability Control (esc)

RADIO/DVD DON'T WORK OUT NOWHERE .. START WORKED STAYS ON FOR A FEW SECONDS THEY GOES OFF..

NHTSA ODI 11338310

Jul 5, 2020Electrical system

RIGHT SLIDING DOOR IS MAKING AND BUZZING SOUND THIS CAUSES AN ISSUE WITH UNLOCKINH THE DOOR.

NHTSA ODI 11337560

May 20, 2020Electrical systemEngine

THE VEHICLE STALLS AND ALL ELECTRICAL TURNS OFF WHEN DRIVING. WHEN THE VEHICLE IS IN MOTION AND SLOWING DOWN TO MAKE A TURN THE VEHICLE STOPS RUNNING AND THE WHOLE ELECTRICAL SYSTEM TURNS OFF SO THERE IS NO POWER STEERING, NO BRAKES, THE WHOLE ELECTRICAL SYSTEM FAILS. THE STABILITY CONTROL LIGHT COMES ON AFTER A FEW SECONDS AND STAYS ON UNTIL YOU PULL OVER TURN THE KEY OFF AND THEN BACK ON. THE VEHICLE RESTARTS AFTER YOU DO THIS BUT IT HAS HAPPENED 4 TIMES IN THE LAST 3 DAYS. *TR

NHTSA ODI 11325259

Feb 26, 2020Electrical system

THE PASSENGER DOOR LOCK ACTUATOR DOES NOT FUNCTION CORRECTLY AND DOES NOT RELIABLY LOCK THE DOOR. THIS STARTED ON 12/02/2019 AND THE VEHICLE HAD ONLY 35000 MILES ON IT. DOORS THAT DO NOT LOCK WHEN THE VEHICLE IS IN MOTION IS AN EXTREME DANGER AND SHOULD BE RESOLVED BY CHRYSLER.

NHTSA ODI 11311572

Jan 29, 2020Electrical system

DRIVERSIDE PASSENGER DOOR LOCK ACTUATOR FAIL. DOOR WILL NOT OPEN STUCK IN THE LOCKED POSITION. IT WILL NOT OPEN MANUALLY EITHER. VEHICLE WAS IN THE PARKED POSITION. WENT TO OPEN IT AND IT WOULD NOT OPEN AT ALL HAD TO HAVE THE KIDS GETS OUT ON OTHER SIDE.

NHTSA ODI 11302922

Jan 26, 2020Electrical systemEngine

FAULTY TIPM, RESULTING IN ENGINE TO STOP RUNNING WHILE VEHICLE WAS IN MOTION, THEN COULD NOT RESTART.

NHTSA ODI 11301921

Jan 4, 2020Electrical system

I HAVE STARTED HAVING PROBLEMS WITH THE DRIVERS SIDE HEAT NOT WANTING TO WARM UP WHILE THE PASSENGER SIDE STILL GETS HOT. AFTER A WHILE OF LETTING THE HEAT RUN ON DEFROST YOU CAN TURN THE HEAT TO THE VENTS AND THE DRIVERS SIDE WILL BE LUKE WARM WHILE THE PASSENGER IS STILL HOT.

NHTSA ODI 11297142

Oct 29, 2019Electrical systemEngineVisibility & wipers

THIS CAR IS A MELON. IT IS LESS THAN 4 YEARS OLD AND IN THE PAST SIX MONTHS I HAVE HAD TWO MAJOR ISSUES. THE TRANSMISSION DIED AND THERE IS A RECALL ON OTHER CHRYSLER TOWN AND COUNTRY'S FOR THIS SAME PROBLEM BUT NOT MY CAR. NOW THE ELECTRICAL CONTROL UNIT THAT CONTROLS ALL THE ACTIONS OF THE VEHICLE (WIPERS, TURN SIGNALS, ETC) HAS DIED AND HAS TO BE REPLACED.

NHTSA ODI 11271778

Oct 28, 2019Electrical system

I WAS DRIVING ABOUT 30 MPH. I HAD TURNED ON THE DEFROST FOR ABOUT 20 MIN. WEATHER WAS ABOUT 70 DEGREES OUTSIDE. ALL OF A SUDDEN I HEARD A LOUD BANG SOUNDED LIKE A GUNSHOT. THEN IT SMELLED LIKE SOMETHING BURNING AND THE REAR GLASS JUST SHATTERED. HELD TOGETHER BY THE TINT BUT COMPLETELY SHATTERED. I BELIEVE THE REAR DEFROST EXPLODED SOMEHOW.

NHTSA ODI 11271504

Sep 6, 2019Electrical systemEngine

1) THE AUTOMATIC TRANSMISSION IS JERKING WHEN IT SWITCHES TO ANOTHER GEAR AT SPEEDS LESS THAN ABOUT 40 MPH. 2) THE BACK UP CAMERA STOPPED WORKING RIGHT AT 35,000 MILES.

NHTSA ODI 11253535

Sep 2, 2019Electrical system

THE CINCH MOTOR STARTED VIBRATING LIKE A JACKHAMMER WHENEVER THE BACK PASSENGER DOOR WOULD SLIDE CLOSED WHILE THE VEHICLE WAS STATIONARY. AFTER LESS THAN A WEEK OF THIS THE DOOR REFUSED TO OPEN AT ALL.

NHTSA ODI 11252783

Jun 18, 2019Electrical system

DOOR LOCK ACTUATOR ON PASSENGER SLIDING DOOR REPLACED BEFORE 60,000 MILES.

NHTSA ODI 11220950

May 16, 2019Transmission & drivetrainElectrical system

FIRST REPORTED MY TRANSMISSION CONCERN AT 19212 MILES WITH THE DEALERSHIP SERVICE DEPARTMENT. HARD SHIFTING AND SLIPPED DOWNSHIFT AT STOPS. AT 49100 MILES THE 2ND GEAR ISN'T SHIFTING IN AND REQUIRES FOR ME TO STOP, PULL OVER AND START THE VEHICLE AGAIN. THE SERVICE ADVISOR RECOMMENDED A TRANSMISSION OIL CHANGE. BUT I CONTINUE TO HAVE A SHIFTING PROBLEM AND THE ADVISOR CLAIMS MY VEHICLE NEEDS TO RE-LEARN MY DRIVING HABITS. IT CONCERNS ME TO HAVE THIS AS AN EXPLANATION WHEN THERE IS ONLY 1 YERRA/60K LEFT ON MY POWERTRAIN WARRANTY. IN ADDITION WITH 19212 MILES I REPORTED MY DRIVERS SIDE WINDOW MAKING AN UNUSUAL NOISE. DEALERSHIP SERVICE DEPARTMENT SAID NO PROBLEMS EXISTED. AT 49100 MILES MY DRIVERS SIDE WINDOW IS COMPLETELY UNSERVICEABLE AND NOW I'M TOLD I WILL GET A CALL WITH REPAIR COST.

NHTSA ODI 11208020

May 16, 2019Transmission & drivetrainElectrical system

I REPORTED ISSUES WITH MY TRANSMISSION WHEN THE VEHICLE HAD 19212 MILES ON IT. THE PROBLEM REPORTED HAS BEEN HARD SHIFTING AND HARD DOWN SHIFT AT STOPS. PROBLEMS OCCUR IN CITY DRIVING CONDITIONS. RECENTLY, NOW AT 49100 MILES, 2ND GEAR ISN'T KICKING IN. DANGEROUS IN HEAVY TRAFFIC WHEN RUSH HOUR TRAFFIC HAS THE TENDENCY TO COME TO A STOP AND THEN GO BUT IF THE VEHICLE DOESN'T SHIFT TO SECOND GEAR. I NEED TO PULL OVER AND SHUT THE VEHICLE DOWN AND TURN IT BACK ON AND HOPE IT WILL TEMPORARY FIX. THE SERVICE DEPARTMENT AT MY DEALERSHIP SAID I NEEDED AND OIL CHANGE (RECOMMENDED IS 60K FOR TRANSMISSION). I WENT AHEAD AND PAID FOR THIS SERVICE BUT THE PROBLEM STILL EXIST IN 2ND GEAR NOT SHIFTING IN. THE DEALER SERVICE ADVISOR SAID MY VEHICLE NEEDS TO RE-LEARN MY DRIVING CONDITIONS. I'M WEARY ABOUT THE ADVISORS EXPLANATION AND WILL FIND THAT AT 60K POWERTRAIN WARRANTY EXPIRATION. THE SERVICE DEPARTMENT WILL DIAGNOSE THE PROBLEM AT MY COST. AS IT HAS OCCURRED WITH MY WINDOW MOTOR/REGULATOR. I REPORTED A DISTINCT NOISE WHEN OPERATING THE WINDOWS AT THE SAME MILEAGE NOTED ABOVE. NO PROBLEMS FOUND. TODAY MY VEHICLE IS IN THE SHOP FOR THE SAME PROBLEM BUT IT'S OUT OF WARRANTY AND I WILL BE RECEIVING A CALL WITH THE COST TO REPAIR IT.

NHTSA ODI 11208014

Mar 30, 2019Electrical system

THE LANE DETECTION SYSTEM HAS CORRODED AND NO LONGER FUNCTIONS. I TURNED THE SYSTEM OFF BUT NOW A ELECTRICAL SHORT IS BEING CAUSED BY THE PROBLEM. THIS SHORT CAUSES THE WIPERS TO ENGAGE, THE WARNING LIGHTS (MULTIPLE) TO GO OFF ON THE DASH, AND THE SPEEDOMETER NO LONGER FUNCTIONS. THE CAR HAS FEWER THAN 70,000 MILES.

NHTSA ODI 11192585

Mar 22, 2019Electrical systemLights

SEVERAL TIMES WHEN LIGHTS WERE ON AT NIGHT ALL OF THE GAUGES AND LIGHTS WOULD GO OFF FOR A FEW SECONDS AND THEM COME BACK ON WITH ALL OF THE GAUGES AND WARNING LIGHTS COME ON AND STAY ON FOR A MINUTE OR TWO THEN RESET THERE SELF . ONE TIME ALL POWER WAS LOST FOR A FEW SECONDS AND THEN BACK ON. HAD TO DEALER, THEY HAD NO IDEA, NO CODES SHOWED

NHTSA ODI 11190907

Mar 19, 2019Electrical systemEngine

MY CAR BEGAN SHAKING WITH ACCELERATION AND THEN WITH IDLE. UPON AN ELECTRICAL DIAGNOSTIC CODE IT WAS REPORTED A CYLINDER 4 ISSUE. MY VAN HAS LESS THAN 67000 MILES.

NHTSA ODI 11190013

Dec 5, 2018Electrical system

SEATBELT ALARM FOR DRIVERS SEAT KEEPS GOING OFF WHEN DRIVING EVEN THOUGH IT'S SECURELY ON. OTHER TIMES A BELL DINGS ONCE TO INDICATE SOMETHING ELSE BUT NOTHING COMES UP ON DASHBOARD INDICATING WHAT IT IS. THIS HAPPENS WHEN THE CAR IS IN MOTION AND NOT IN MOTION & STILL IN PARK ALSO. THIS IS BECOMING MORE FREQUENT. BRINGING IT IN

NHTSA ODI 11156066

Oct 25, 2018Electrical system

BLIND SPOT DETECTION SENSOR ISSUES. DASHBOARD ERROR MESSAGE STATES "SERVICE BLIND SPOT SYSTEM". THE ISSUE IS THE BLIND SPOT WARNING SIGNAL CONSTANTLY COMES ON WITH CHIME ALTHOUGH THEIR ARE NO VEHICLES AROUND THE VAN. ISSUE OCCURS WHEN STATIONARY, IN MOTION NO MATTER WHERE DRIVEWAY, CITY STREET OR HIGHWAY.

NHTSA ODI 11142607

Sep 13, 2018Electrical system

THE VAN STARTED HAVING ELECTRICAL ISSUES WHILE DRIVING. ALL ELECTRICAL ITEMS WOULD TURN OFF, SUCH AS A/C, DASH LIGHTS, WINDOWS WOULD NOT WORK, RADIO, BUT WINDSHIELD WIPERS TURN ON. MAY STOP INDEPENDENTLY OR AFTER YOU TURN VAN OFF AND BACK ON. ONCE HAPPENED WHILE I WAS DRIVING, ALL THE SAME SYMPTOMS I LISTED. LASTED ABOUT 5 MINUTES THEN STOPPED. HAD THE TIPM CHANGED BY THE DEALER, BUT THE PROBLEM HAPPENED AFTER IT WAS CHANGED.

NHTSA ODI 11129358

Jul 24, 2018Electrical systemBrakesEngine

WHILE DRIVING AT HIGHWAY SPEEDS AT NIGHT COMPLETE ELECTRICAL SHUT DOWN, ENGINE MUST BE RESTARTED. THIS IS HAPPENING SPORADICALLY ,

NHTSA ODI 11113233

Jul 24, 2018Electrical system

BLIND SPOT MONITOR - SENSOR FAILURE AFTER ONLY 2.5 YEARS - BOTH BLIND SPOT SENSORS HAVE FAILED - DUE TO THE POSITION CHRYSLER HAVE LOCATED THEM AND THE LACK OF PROTECTION PROVIDED IN THAT LOCATION. WIDESPREAD PROBLEM ON ALL THE CHRYSLER RANGE WHICH THE COMPANY REFUSES TO ACCEPT RESPONSIBILITY FOR. LOCATION MEANS SENSORS GET SEVERELY CORRODED IN A SHORT PERIOD OF TIME LEADING TO FAILURE OF THIS SAFETY FEATURE. SENSORS SIMPLY STOPPED WORKING ABOUT 8 WEEKS AGO. SPOKE TO CHRYSLER WHO INSIST THIS IS NOT A DESIGN FLAW BUT CLEARLY IT IS.

NHTSA ODI 11113428

Jun 14, 2018Electrical system

WHEN USING THE VEHICLE PUSH BUTTON START, IT SOMETIMES DOES NOT START WHEN THE KEY FOB IS IN THE VEHICLE. THE ENGINE STOPPED RUNNING ON ONE OCCASION WHILE MY SPOUSE WAS DRIVING AND SHE FELT LIKE SHE DID NOT HAVE ANY STEERING. MY SPOUSE FEELS THAT THE KEY FOB IS LOSING CONNECTION TO THE VEHICLE. THE ENGINE STOPPED RUNNING ON A CITY STREET WHILE THE VEHICLE WAS IN MOTION. WE TOOK IT TO THE CHRYSLER DEALERSHIP IN MANHATTAN, KS AND THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THEIR WERE NO CODES IN THE VEHICLE TO INDICATE ANYTHING HAD OCCURRED.

NHTSA ODI 11101907

Jan 23, 2018Electrical system

CLUSTER CONTROL PANEL WENT OUT THEN LIGHTS FLASHED ON AND MULTIPLE TIMES WITH ODOMETER AND TACHOMETER READING 00'S WHILE DRIVING THE VEHICLE. THE CENTER NAVIGATION SYSTEM WENT OUT WHILE THE HEATING AND AIR CONDITIONER LIGHTS ROLLED UP AND DOWN AS IT WAS BEING DRIVEN AND HEAT SEATING LIGHTS WERE FLASHING AS WELL.

NHTSA ODI 11064365

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Working with the data? Download all 381 complaints as CSV · fetched from NHTSA July 27, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 Chrysler Town And Country verdict →