What 288 owners told NHTSA about the 2015 Chevrolet Impala Limited

WHILE DRIVING MY CAR SUDDENLY THE INFORMATION AREA ON THE DASH BOARD SAID "SERVICE STABIL A TRACK " "SERVICE TRACTION CONTROL" AND "POWER TO ENGINE REDUCED" THEN THE SERVICE ENGINE LIGHT CAME ON. WHEN I TOOK IT TO THE DEALERSHIP THE SERVICE REP TOLD ME THAT I WOULD NEED TO REPLACE THE HIGH PRESSURE FUEL PUMP AND THE FUEL FEED PIPE. HE ASKED IF I WAS USING E85. I TOLD HIM I WAS AND HE TOLD ME THAT E85 CAUSES THAT DAMAGES IN THE CHEVROLET VEHICLES AND IS WHY HE WON'T USE IT IN HIS OWN VEHICLE. THE OWNER'S MANUAL ENCOURAGES USEING E85. GM WILL NOT PAY TO REPAIR THIS EVEN THOUGH I FOLLOWED THEIR OWNER'S MANUAL.

NHTSA ODI 11172049

AIR BAG LIGHT COMES ON AND GOES OFF?

NHTSA ODI 11166651

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE THE CONTACT WAS PARALLEL PARKING WITH ONE FOOT ON THE BRAKE PEDAL, HE OPENED THE DRIVER'S DOOR AND PLACED THE OTHER FOOT ON THE OUTSIDE PAVEMENT. THE VEHICLE SUDDENLY SURGED FORWARD AND PULLED THE CONTACT OUT OF THE VEHICLE. THE CONTACT'S FOOT BECAME PINNED BY THE REAR WHEEL OF THE VEHICLE. IT TOOK THE CONTACT HALF AN HOUR TO WIGGLE OUT FROM UNDER THE VEHICLE. THE CONTACT QUICKLY SHUT OFF THE VEHICLE. THE CONTACT WAS BRUISED AND SCRATCHED AND LATER RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE DEALER (NIMNICHT CHEVROLET, 1550 CASSAT AVENUE, JACKSONVILLE, FL 32210, (904) 677-8823) DIAGNOSED THAT THE PURGE SOLENOID WAS STUCK OPEN AND CAUSED THE VEHICLE TO LURCH FORWARD. THE VEHICLE WAS REPAIRED. A WEEK LATER, WHILE DRIVING, THE ENGINE REVVED AND THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH BOTH FEET. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND THE ENGINE IMMEDIATELY DECREASED FROM 3,000 RPMS. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED A CLAIM NUMBER. THE MANUFACTURER SENT A CLAIMS REPRESENTATIVE TO VISIT THE CONTACT, TAKE PICTURES, AND RECORD THE FAILURE. THE CONTACT WAS WAITING FOR A REPRESENTATIVE FROM THE MANUFACTURER TO CALL HIM BACK. THE FAILURE MILEAGE WAS 29,000. *TT*JB

NHTSA ODI 11166037

MY CAR IS 2015 IMPALA LTZ AND I AM THE FIRST OWNER. ON THE MORNING OF JAN 08,2019, AT 8:00AM, I LEFT MY HOUSE AND DROVE ROUTE 77 NORTH BOUND TO FAIRLAWN. IT IS STILL RUSH HOUR AND MANY CARS WERE ON THE ROAD. AT THE DISTANCE ABOUT 10 MILES AWAY FROM MY HOUSE IN HIGH WAY OF 77, MY STEERING SUDDENLY BECAME VERY STIFF AND IT SEEMS IT WAS LOCKED. I WAS AT THE FAST LANE AT THAT MOMENT AND MY CAR WAS ABOUT 70 MILES/HR. THERE IS A CURVES AHEAD OF ME AND IT IS SO HARD FOR ME TO TURN THE STEERING WHEEL TO FOLLOW THE CURVES. SO I HAVE TO TURN ON THE EMERGENCY LIGHT ON, SLOW DOWN MY CAR AND TRIED TO STEER THE CAR TO THE EMERGENCY SHOULDER. IT WAS SO DANGEROUS BECAUSE I CAN NOT CONTROL THE CAR DIRECTION WELL AND SLOW DOWN THE CAR SPEED VERY FAST WITHOUT BUMPING INTO OTHER CARS. IT IS IN MOTION CONDITION IN HIGHWAY ROUTE 77 LOSING THE CONTROL FOR STEERING WHEEL. MY CAR WAS TOWED TO GM DEALER AT APPROX. 10 AM ON JAN 08. TILL NOW IT IS AFTERNOON OF JAN 09, GM DEALER STILL CAN NOT FIND OUT THE PROBLEM AND GET IT FIXED. THE QUALITY ISSUE MAY CAUSE VERY DANGEROUS SITUATION FOR OTHER DRIVERS AS WELL. I THINK IT IS VERY ESSENTIAL FOR ME TO BRING OUT THIS QUALITY ISSUE FOR 2015 IMPALA LTZ.

NHTSA ODI 11166048

WHILE OPERATING THE VEHICLE ON THE FREEWAY, THE SIDE DETECTION SYSTEMS (BOTH SIDES) FAILED TO OPERATE AND AN ALERT WAS RAISED ON THE DRIVER INFORMATION CENTER. UPON INSPECTION BY AN TECHNICIAN, IT WAS DISCOVERED THAT THERE WAS WATER INTRUSION INTO THE SIDE DETECTION SYSTEM AND THE MODULE HARNESS WAS CORRODED. VEHICLE TECHNICIAN INDICATED THAT A TECHNICAL SERVICE BULLETIN (TSB) WAS ISSUED BY GM BUT NO FORMAL RECALL WAS INITIATED SINCE THE ISSUE DID NOT EFFECT THE OPERATION / SAFETY OF THE VEHICLE.

NHTSA ODI 11165558

2015 CHEVY IMPALA SIDE BLIND ZONE LEFT SIDE ALERT FAILED TO WORK, AND ACCORDING TO MY CHEVROLET SERVICE SHOP IT WAS THE CAUSE OF THE ENGINE NOT STARTING, THE ENGINE KILLING AFTER STARTING REMOTELY, AND THE CAUSE OF MASS COMMUNICATION FAILURE ALERTS WITH AND BETWEEN THE VEHICLE'S OTHER SAFETY AND NON SAFETY ELECTRICAL COMPONENTS. NONE OF THE CARS DASH GAGES WORKED FOR ABOUT 1 MINUTE AFTER THE MASS ALERT HAPPENED. 10 MILES AFTER I HAD THE LEFT SIDE BLIND ZONE ALERT REPLACED, I RECEIVED AN ALERT THAT A BLIND ZONE ALERT NEEDED SERVICE. IT TURNS OUT THE RIGHT SIDE BLIND ZONE ALERT FAILED AFTER HAVING THE LEFT SIDE REPLACED. MY DAUGHTER HAS THE EXACT SAME VEHICLE AND SHE IS GETTING THE SERVICE BLIND SIDE ALERT ALERT AFTER HAVING BOTH LEFT AND RIGHT SIDE MODULES REPLACES A YEAR AND A HALF AGO. THE COST TO REPLACE BOTH LEFT AND RIGHT MODULES IS OVER $1400. THE MASS SYSTEM FAILURE ALERTS HAPPENED WHEN THE VEHICLE WAS PARKED AND ENGINE RUNNING.

NHTSA ODI 11162325

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING 55 MPH, THE POWER STEERING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS TAKEN TO BOYD CHEVROLET CADILLAC BUICK (1875 SPARTANSBURG HWY, HENDERSONVILLE, NC 28792, 828-693-3461), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. *TT*JB

NHTSA ODI 11154276

WATER LEAKING INTO TRUNK OF VEHICLE FOR QUITE SOME TIME, BUT THOUGHT IT WAS FROM OPENING TRUNK WHEN IT WAS RAINING. RECENTLY HAD TAILIGHT GASKET REPLACED NOT UNDER WARRANTY OR RECALL. WATER STILL LEAKING AND 2IN SPLIT WELD DISCOVERED BEHIND BUMPER WHICH CAUSE TAILLIGHT AND TRUNK TO NOT SIT PROPERLY. VEHICLE BOUGHT NEW AND NO ACCIDENTS. INSTRUCTED TO GO TO A BODY SHOP FOR REPAIR.

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FUEL PUMP CAUSING WEAK ENGINE AND STABIL TRACK SERVICE LIGHT. DEALER DIAGNOSED. AS I WAS DRIVING THE VEHICLE SUDDENLY LOST POWER, STABIL TRACK SERVICE AND CHECK ENGINE LIGHTS. MESSAGE WARNING OF DECREASED ENGINE POWER.

NHTSA ODI 11145087

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A LEAK IN THE TRUNK WHERE THE SPARE TIRE WAS LOCATED. THE CONTACT CALLED THE WALDORF CHEVROLET CADILLAC DEALER (301-645-7000, 2298 CRAIN HWY, WALDORF, MD 20601) AND WAS TOLD TO SCHEDULE A DIAGNOSTIC TESTING APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL, AND REFERRED THE CONTACT TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

NHTSA ODI 11144637

I HAVE A 2015 CHEVROLET IMPALA LT, AFTER RETURNING FROM VACATION I DISCOVERED A DAMPNESS IN MY TRUNK. I REMOVED EVERYTHING FROM THE TRUNK AND THE NEXT MORNING I WENT TO THE CAR TO VACUUM IT OUT. I LIFTED THE THE COVER FOR THE SPARE TIRE, AND NOTICE IT WAS SITTING IN AT LEAST 4 TO 6 INCHES IF WATER. I KNEW IT RAINED IN CENTRAL TEXAS FOR 14 CONSECUTIVE DAY AND THAT'S WHERE THE WATER CAME FROM. SO RESEARCHED ONLINE LINE, WENT TO THE DEALERSHIP AND TOLD THEM WHAT HAS HAPPENED, WELL THEY DIDN'T DO ANYTHING. INSTEAD THE WAY ME TO PAY THEM THIS RIDICULOUS AMOUNT OF MONEY TO DIAGNOSE IT. SO I CALL CHEVROLET TO EXLLAIN WHAT WAS GOINGG ON, THE REPRESENTATIVE WORDS WERE WELL MAAM THERE ISNT A RECALL FOR YOUR YEAR. THIS IS RIDICULOUS AND A HEALTH SAFETY ISSUE AND AS WELL AS AN WIRING ISSUE. PLEASE HELP THE OWNER OF IMPALA'S THAT ARE HAVING THE ISSUES.

NHTSA ODI 11143969

THE DESIGN OF THE HEADLIGHTS IS FAULTY. THE REFLECTORS BEHIND THE BULBS DO NOT PROJECT SUFFICIENT ILLUMINATION OF THE ROAD AHEAD, NOR DOES IT ILLUMINATE THE LEFT AND RIGHT CORNERS. I ESTIMATE THAT THE VERY DIM LIGHTS ARE GOOD FOR 30-FT AHEAD AT MOST, AND THEY ARE SO DIM THAT THEY ARE ALMOST USELESS WHEN DRIVING IN AM AND PM HOURS. SWITCHING TO HIGH-BEAMS BARELY MAKES A DIFFERENCE. IN FACT, I ALWAYS DRIVE WITH THE HIGH BEAMS ON WHEN DRIVING IN THE DARK, AND HAVE NEVER HAD AN ONCOMING VEHICLE FLASH ITS LIGHTS AT ME IN ATTEMPT TO GET ME TO SWIYCH TO THE LOW-BEAMS. FURTHER, TURNING CORNERS IN THE DARK IS DANGEROUS, AS THERE IS VIRTUALLY NO ILLUMINATION OF THE CORNERS BY THE HEADLIGHTS. ALL OF THIS IS EXACERBATED SIGNIFICANTLY WHEN THE PAVEMENT IS WET AND WHEN IT'S RAINING. I SUGGEST THAT YOU TAKE A TEST DRIVE IN ONE OF THESE VEHICLES, IN " COUNTRY" ENVIRONMENTS THAT ARE NOT LIT BY STREET LIGHTS. DO IT AGAIN ON SIMILAR ROADS WHEN IT'S RAINING. SEARCH GOOGLE "IMPALA POOR HEADLIGHT DESIGN" AND YOU WILL FIND THAT THIS HAZARD IS DISCUSSED IN SEVERAL FORUMS AND REVIEWS FOR 2015 THROUGH 2018 IMPALAS. IT BOGGLES THE MIND TO KNOW THAT GENERAL MOTORS HAS ALLOWED THIS SAFETY ISSUE TO BE PERPETUATED THROUGH 4 IMPALA MODEL YEARS.

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UNCOMMANDED ACTIVATION OF PARKING BRAKE. WHILE PARKED, IGNITION OFF, IGNITION KEY REMOVED, VEHICLE UNOCCUPIED, PARKED ON FLAT AND LEVEL SURFACE, PARKING BRAKE ACTIVATED APPROX TWO MINUTES AFTER ENGINE TURNED OFF.

NHTSA ODI 11141539

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE POWER STEERING "DRIVE WITH CARE" WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THERE WERE RECALLS FOR THE 2012 AND 2014 MODEL VEHICLES, BUT NOT FOR THE 2015 IMPALA. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

NHTSA ODI 11133165

WHILE DRIVING A COMPLETE LOSS OF POWER STEERING MAKING THE CAR EXTREMELY DIFFICULT / DANGEROUS TO STEER. THE ENTIRE ELECTRIC POWER STEERING SYSTEM NEEDED TO BE REPLACED ALONG WITH THE SIDE DETECTION MODULES. A FRIGHTENING EXPERIENCE.

NHTSA ODI 11132849

I CAN GET MY CAR AND MY PARKING BRAKE IS ENGAGED I HAVE TO RELEASE THE PARKING BRAKE, THE DEALERSHIP REPLACED IT ONCE AND IT STILL HAPPENING (BILL FOX IN ROCHESTER, MI). THE CAR IS SLOW AT ACCELERATION

NHTSA ODI 11129816

WHILE I WAS DRIVING DOWN AN INTERSTATE IN HEAVY TRAFFIC (RUSH HOUR) GETTING READY TO MERGE ONTO ANOTHER INTERSTATE THE VEHICLE LUNGED VIOLENTLY JOLTED AND LOST POWER. AT THAT TIME I WAS DRIVING (CRUISE CONTROL OFF) AT 60MPH, THE DISPLAY LIGHTS ON THE DASHBOARD CAME ON STATED: STABILITY CONTROL, TRACTION CONTROL,CHECK ENGINE CAME LIGHT ON, AND VEHICLE RAPIDLY SLOWING. I WAS ABLE TO MOVE TO THE RIGHT LANE AND ACCESS AND EXIT RAMP. ONCE THAT HAPPENED YOU CAN'T GET VEHICLE TO MOVE WHEN PRESSING ON THE GAS PEDAL. I PUT IT IN PARK, TURNED OFF THE VEHICLE. I WAITED FOR A FEW MINUTES THEN TURNED ON THE CAR. THE CHECK ENGINE LIGHT REMAINED ON. VEHICLE HAS DONE THIS A FEW OTHER TIMES HOWEVER; NO CODES COME BACK WHEN DIAGNOSED AS THE CHECK ENGINE LIGHT TURNS ITSELF OFF. THIS SEEMS TO BE A MAJOR ISSUE HOWEVER; GM DOESN'T WANT TO ACCEPT RESPONSIBILITY AND FIX THEIR ISSUE TO MAKE THEIR VEHICLES SAFE. I AM TERRIFIED OF DRIVING THE VEHICLE AND CONSIDER MY EXPERIENCE LUCKY IN THE FACT NO ACCIDENT HAPPENED HOWEVER; I AM NOW PAYING TO HAVE MY CAR PARKED IN A LOT WAITING FOR GM.

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HAVINNHTSA AT WWW.NHTSA.GOV. NHTSA G ISSUES WITH THE ABS AND TRACTION CONTROL LIGHTS KEEP COMING ON AND OFF, AND THE MORE I SURCHARGE ABOUT IT, IT SEENS TO BE THAT A LOT OF OWNERS HAVING THE SAME PROBLEM WITH THEIR CHEVY IMPALAS, WHEN YOU TURN LEFT IS WHEN THE LIGHTS COME ON THEN SECONDS OR MINUTES AFTER THAT THE GO AWAY AND ITS BEEN DOING FOR A WHILE, SO I CHANGE THE WHEELS HUBS ASSEMBLY, BRAKE PADS AND STILL HAVING THE SAME PROBLEM, SO LM VERY SURPRISED THAT IT HASN'T COUGHED THE ATTENTION SO MANY OWNERS HAVING SAME PROBLEM WITH THEY CHEVY IMPALAS... TANKS

NHTSA ODI 11129670

GM REIMBURSED ME FOR ONE OF TWO REPAIRS NEEDED TO FIX A PROBLEM THAT CAUSED THE CHECK ENGINE LIGHT TO TURN ON. THESE TWO REPAIRS WERE PERFORMED THREE MONTHS PRIOR TO GM'S JULY 2018 LETTER ADVISING ME OF ADDITIONAL PROTECTION FOR MY 2015 IMPALA. I WAS DENIED REIMBURSEMENT FOR THE FIRST FIX IDENTIFIED BY THE CAR'S COMPUTER TO REPLACE THE EVAC CANISTER VENT VALVE SOLENOID COSTING $198.77. I WAS REIMBURSED FOR THE SECOND FIX TO REPLACE THE PURGE VALVE COSTING $147.55. IN APRIL 2018, GM HAD NOT IDENTIFIED ANY FIX OTHER THAN THE ONES IDENTIFIED BY MY CAR'S COMPUTER. THEREFORE, BOTH MY REPAIRS WERE PERFORMED TO FIX THIS PROBLEM AND SHOULD HAVE BEEN REIMBURSED AS FIXES FOR THE INOPERATIVE PURGE SOLENOID ADDITIONAL PROTECTION GM IDENTIFIED IN ITS JULY 2018 LETTER TO ME.

NHTSA ODI 11127951

AFTER GETTING GAS I SAT IN THE DRIVER SEAT, I ATTEMPTED TO PUT THE SEATBELT BUT NOTICED THE LAP BELT USING MISSING. THE SHOULDER BELT STILL WORKED. I LOOKED AT THE END BRACKET WHICH APPEARS TO BE BROKEN. A JAGGED BOLT APPEARS TO HAVE BROKEN. THE PILLAR RETRACTOR, TONGUE AND BUCKLE APPEAR INTACT. I DO HAVE PICTURES BUT HAVE TO FIGURE OUT HOW TO TRANSFER FROM CELLPHONE TO COMPUTER

NHTSA ODI 11123854

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BOWMAN CHEVROLET (6750 DIXIE HWY, VILLAGE OF CLARKSTON, MI 48346) WHERE THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V450000(STEERING). THE DEALER ALSO STATED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,000.

NHTSA ODI 11123307

I WANT TO SUGGEST WHAT I FEEL IS AN IMPORTANT SAFETY IMPROVEMENT. I PARK MY CAR EVERY DAY IN A NARROW SPACE IN MY GARAGE AT HOME. EVERY DAY WHEN I BACK OUT, THE SENSORS BEEP TO WARN ME NOT TO HIT THE GARAGE WALL ON EITHER SIDE. RECENTLY AS I BACKED OUT OF MY GARAGE, I BACKED INTO A CAR THAT WAS IN AN UNEXPECTED PLACE BEHIND ME. AS I THOUGHT BACK ON WHY THAT HAPPENED, I COULD NOT REMEMBER THE CAR BEEPING TO WARN ME OF THE OTHER CAR. I AM SURE THAT IT DID BEEP, BUT BECAUSE I AM SO ACCUSTOMED TO HEARING BEEPS AS I BACK OUT, THE WARNING DIDN'T REGISTER IN MY MIND. WHAT IF IT HAD BEEN A CHILD INSTEAD OF ANOTHER CAR? WITH TODAY'S TECHNOLOGY, IT WOULD BE VERY FEASIBLE TO HAVE A CAR LEARN NOT TO BEEP TO WARN A DRIVER OF THE SAME OBSTACLES A THOUSAND TIMES WHEN BACKING OUT OF THE SAME PLACE EVERY DAY, DAY AFTER DAY, BUT TO SAVE THE WARNING BEEPS FOR UNUSUAL OBSTACLES.

NHTSA ODI 11120019

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING UNKNOWN SPEEDS, THE BLIND SPOT MONITORING SYSTEM FAILED TO OPERATE AND THE SIDE ACTIVATION SYSTEM WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED SCHONER CHEVROLET (720 W MAPLE ST, HARTVILLE, OH 44632, (330) 267-9263) AND WAS INFORMED THAT THE BLIND SPOT SENSOR NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 44,000.

NHTSA ODI 11109653

ELECTRIC POWER STEERING FAILED WHIL DRIVING MAKING THIS 21/2 TOM CAR IMPOSSIBLE TO STEER

NHTSA ODI 11104634

TL* THE CONTACT OWNED A 2015 CHEVROLET IMPALA. THE CONTACT'S WIFE EXPERIENCED UNINTENDED VEHICLE ACCELERATION WHILE ATTEMPTING TO PARK IN A CHURCH PARKING LOT. AS A RESULT, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DEPLOYED. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED A TOTAL LOSS. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S WIFE EXPERIENCED SEVERE SORENESS AS A RESULT OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE VIN WAS NOT AVAILABLE. *TT VIN NOT VALID UPDATED 9/26/18*JB

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