Aug 9, 2019Transmission & drivetrainEngine
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE SPUTTERED AND WAS DIFFICULT TO CRANK. ALSO, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND AND DID NOT MOVE. FURTHERMORE, THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT CALLED TURAN FOLEY CHEVROLET BUICK (1123-B US 49, GULFPORT, MS 39503, (228) 206-0289), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 69,000. THE VIN WAS INVALID.
NHTSA ODI 11242757
Jul 25, 2019SteeringElectronic Stability Control (esc)
THE SCREEN GOES BLACK SOMETIMES. THE CAR SHUTS OFF BY IT SELF. IT GIVES DIFFERENT WARNINGS ONE WAS ELECTRIC STABILITY CONTROL AND THE OTHER WAS CHECK POWER STEERING. IT HAS HAPPENED WHILE DRIVING AND STATIONARY. IT HAS HAPPENED TO ME MORE THAN ONCE AND ON THE ROAD AND IN A PARKING LOT. I BROUGHT IT TO WHERE I PURCHASED IT AND THEY THOUGHT THEY FIXED IT BUT IT HAPPENED AGAIN TODAY.
NHTSA ODI 11234830
Jul 23, 2019Electronic Stability Control (esc)
CAR WAS MOVING AND IT STARTED TO LOSE POWER, THE ELECTRONIC STABILITY CONTROL LIGHT CAME ON AS DID THE DRIVER DISPLAY WARNING. CAR HAD NO POWER AND SHUDDERED BUT DID NOT DIE. PULLED OVER AND TURNED OFF VEHICLE AND LET IT SIT FOR 5 MIN. TURNED IT BACK ON AND THE WARNING WENT AWAY, BUT SERVICE ENGINE SOON LIGHT CAME ON SOLID AND VEHICLE STILL SHUDDERS, BUT IS DRIVEABLE, IT DOES NOT STALL. HAVE AN APPOINTMENT TO HAVE IT CHECKED THIS WEEKEND.
NHTSA ODI 11234188
Jul 23, 2019Engine
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN TO RUN HOT AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE WATER OUTLET WAS BREAKING APART AND CAUSING THE VEHICLE TO RUN HOT. THE VEHICLE WAS TAKEN TO BEST CHEVROLET (2600 VETERANS MEMORIAL BLVD, KENNER, LA 70062, (504) 315-7790) WHERE THE DEFECT WAS OFFICIALLY DIAGNOSED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CHEVROLET MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 11234287
Jul 10, 2019Engine
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 50-55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THERMOSTAT NEEDED TO BE REPLACED. ADDITIONALLY, THERE WERE MINERAL DEPOSITS IN THE ENGINE AND ALSO THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS CONCERNED THAT THERE WAS NO PRIOR WARNING TO INDICATE THAT THE ENGINE WAS OVERHEATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
NHTSA ODI 11230783
Jul 10, 2019Transmission & drivetrainEngine
PURCHASED NEW. REPEATED FAILURES OF COOLANT RESERVOIR, REPLACE TURBOCHARGER 2X, REPLACED WATER PUMP, TANK REPLACEMENT, INTAKE MANIFOLD, VALVE COVER AND PCV PIPE, AND NOW ANOTHER FAILURE, HEAD GASKET FAILURE.
NHTSA ODI 11230889
Jul 9, 2019Engine
THE CATALYTIC CONVERTER NEEDS REPLACED BUT UNABLE TO BE REPLACED DUE TO VEHICLE PARTS ARE NOT AVAILABLE
NHTSA ODI 11230327
Jun 30, 2019AirbagsCrash1 injury
DRIVING IN A TURNING LANE, AND A VEHICLE PULLED OUT IN FRONT OF ME WITHOUT LOOKING, SWERVED TO AVOID THE VEHICLE AND HIT A STATIONERY TRUCK PRETTY HARD, SUSTAINED INJURIES FROM THE ACCIDENT AND NONE OF THE AIRBAGS IN THE VEHICLE DEPLOYED. VEHICLE WAS CONSIDERED TOTALED BY THE INSURANCE.
NHTSA ODI 11228498
Jun 16, 2019Transmission & drivetrainEngineFuel system
I HAD STOPPED AT THE STORE. WHEN I CAME OUT AND STARTED MY CAR. IT INSTANTLY MADE A LOUD WHISTLING NOISE. I OPENED THE HOOD NOTHING OBVIOUS. WHEN LEFT I PULLED OUT ON THE MAIN HIGHWAY AND IT STALLED. PROBLEM WAS THE PCV VALVE IN THE INTAKE MANIFOLD CAUSING SEVERAL OTHER MAJOR ISSUES AFTER THE FAILURE
NHTSA ODI 11220493
Jun 14, 2019Engine
VEHICLE WAS DRIVING DOWN HIGHWAY AT 45 MILES PER HOUR WHEN I RECEIVED A CHIME ALARM TELLING ME MY CAR WAS OVERHEATED. NO WARNING BEFORE THIS OF LOW COOLANT. DIAGNOSED AS A FAILED WATER PUMP. DID A GOOGLE SEARCH AND COME TO FIND OUT SEVERAL COMPLAINTS ON THIS HAPPENING TO THIS YEAR AND MAKE OF VEHICLE. MY CAR HAS 57,000 MILES ON IT AND MANY COMPLAINTS HAVE BEEN SENT OUT BY OTHERS OF THIS ISSUE. I THINK ITS TIME TO TAKE ACTION AS THIS IS OBVIOUSLY A BIG PROBLEM WITH THIS VEHICLE. I WAS PROUD TO BUY A CHEVY CRUZE AND FEEL ASHAMED OF MYSELF FPR NOT LOOKING UP ISSUES BEFORE I BOUGHT IT.VEHICLE WENT I TO LIMP MODE WITHOUT PRIOR NOTICE AND COULD HAVE CAUSE A MAJOR ACCIDENT.
NHTSA ODI 11220219
Jun 11, 2019SuspensionElectrical system
CAR OVERHEAT, THE ELECTRIC FAN ASSEMBLY WIRES MELTED AND WAS BURNING, THE FAN CEASED TO WORK, NO WARNING WAS GIVEN. THE VEHICLE WAS IN MOTION ON CITY/TOWNSHIP STREETS. THE HEATER CORE IS LEAKING, SO AFTER REPLACING ALL OTHER COMPONENTS AND A PRESSURIZED TEST, THAT IS THE PROBLEM. THE VEHICLE IS STATIONARY FOR LEAK TO BE SEEN.
NHTSA ODI 11219369
Jun 9, 2019Transmission & drivetrain
WHILE DRIVING, OVERHEAT ALARM ACTIVATED. ARROW ON HOT. MESSAGE SAID TURN OFF A/C IDLE ENGINE. I TURNED OFF A/C AND PLACED INTO NEUTRAL. HOT ARROW WENT DOWN. I PULLED OVER. TURNED CAR OFF FOR 15 SECONDS. RESTARTED. DROVE HOME WITH A/C OFF FOR 5 MILES WITH NO PROBLEMS. AT HOME. ENGINE NOT HOT. FLUID LEVEL. OK. I LOOKED ONLINE AND FOUND 119 COMPLAINTS FOR SAME ISSUE FOR SAME MODEL YEAR AND DOZENS FOR OTHER YEARS. WHY NO RECALL?
NHTSA ODI 11218759
Jun 1, 2019Transmission & drivetrainElectronic Stability Control (esc)Engine
THE FRONT CRANK SHAFT SEAL IS BAD. IT MAKES THE ENGINE MAKE A VERY LOUD CHIRPING NOISE WHEN IT WARMS UP. IF YOU PULL THE OIL DIPSTICK OUT IT STOPS. I'VE HAD TO KEEP MY DIPSTICK OUT SO THAT IT DOESN'T CHIRP. IT'S CAUSING OTHER ISSUES WITH CAR. LIKE STABILITY CONTROL, FUEL MILEAGE AND HAVING TO CHANGE OIL MORE OFTEN. I'VE BEEN TRYING TO GET IT FIXED BUT HAVEN'T BEEN ABLE TO. I'M AFRAID THAT IT IS DAMAGING THE ENGINE MORE THAN NECESSARY. FROM WHAT I'VE LEARNED CHEVY IS AWARE THAT THIS IS AN ISSUE WITH THE CRUZE. BUT NO RECALL HAS BEEN ISSUED TO FIX THIS. SERVICE BULLETIN P11297B, 2-2015
NHTSA ODI 11217253
May 27, 2019BrakesEngine
WATER PUMP LEAKED, REPLACED THAT. HOSE TO THE WATER PUMP LEAKED, REPLACED THAT. NOW BLOWN HEAD GASKET. BREAKS HAVE SQUEAKED SINCE I BOUGHT THE CAR.
NHTSA ODI 11210111
May 16, 2019AirbagsCrash1 injury
HIT A SMALL ANIMAL AND A ROCK AND DIRT WITH FRONT END ALL AIR BAGS IN FRONT AND SIDE INFLATED EVEN THE PASSENGER SIDE THOUGH NO ONE SITTING IN THAT SEAT NEED TO KNOW IF THERE IS A RECALL MECHANIC SAID HE HAD NEVER SEEN THIS BEFORE
NHTSA ODI 11208122
May 12, 2019Airbags
CHECK AIRBAG INDICATOR ON DASH CAME ON AT 79,000 MILES
NHTSA ODI 11207132
Apr 26, 2019AirbagsCrash1 injury
MY HUSBAND WAS TRAVELING AT APPROXIMATELY 50 M.P.H. HE WAS LOOKING IN THE REARVIEW MIRROR. WHEN HE LOOKED AHEAD, THE SUV IN FRONT OF HIM WAS STOPPED FOR THE VEHICLE AHEAD TO TURN. BY THE TIME HE SAW THE SUV WAS STOPPED, THERE WAS ABOUT 10-15 FEET BETWEEN OUR CAR AND THE SUV. HE BRAKED AND TRIED TO SWERVE TO THE SIDE TO MISS THE SUV BUT WAS UNSUCCESSFUL. HE SLAMMED INTO THE REAR OF THE SUV. THE SUV SUFFERED MINOR DAMAGE. OUR VEHICLE SUFFERED SIGNIFICANT FRONT END DAMAGE AND WAS LATER TOTALED. NO AIRBAGS DEPLOYED IN OUR CAR.
NHTSA ODI 11204062
Apr 19, 2019Engine
MY CHEVY CRUZE LT WILL SHOW A MESSAGE ON THE DASH READING AC OFF DUE TO HIGH ENGINE TEMP. AND ANOTHER MESSAGE SAYING ENGINE OVERHEATING IDLE ENGINE. NO MECHANIC CAN FIGURE OUT THE ISSUE AND THIS PROBLEM HAS BEEN HAPPENING THE LAST TWO YEARS 2018 AND THIS YEAR 2019. MY AC IS NOT TURNED ON WHEN THIS MESSAGE APPEARS. IT TAKES ALL MY RADIATOR FLUID FROM THE RESERVOIR LEAVING MY FLUID EMPTY. THERE ARE MANY COMPLAINTS ONLINE THROUGH FORUMS REGARDING THE SAME PROBLEM OTHER CHEVY CRUZE OWNERS ARE HAVING AS WELL. HUNDREDS OF THOUSANDS OF PEOPLE ARE HAVING THE SAME PROBLEM I HAVE.
NHTSA ODI 11197300
Mar 25, 2019SteeringEngine
THIS IS THE 2ND TIME IN 2 WEEKS I RUN IN TO SAME ISSUES DRIVER INFORMATION CENTER (DIC) DISPLAYED: (1) POWER STEERING ISSUES (2) TRACTION CONTROL (3) STIBILTRACK (4) RPM GAUGE GOES NUTS (5) OIL LEVEL ZEROES OUT THEN REAPPEARS (6) SPEED METER BLANK OUT (7) RADIO (MP3 USB PLAYER STOPS WORKING ) (8) HEAD LIGHT FLICKER (HIGH BEAMS LOOK LIKE LOW BEAMS AND LOW BEAMS LIKE DIMMERS (9) STEERING WHEEL VIBRATES AND GETS STIFF BUT STILL DRIVE ABLE (10) DOES THIS FOR 1HR TO 3 HR CAR ACTS NORMAL BUT GOES NUTS AND LOSE GAS AT A 2GAL EVERY 15 MIN NORMALLY IT LAST LONGER BUT THEN GOES BACK TO CLOSE TO WHERE IT WAS BEFORE THIS STATED DEALER REPLACED THE PCV VALE HEAD AS HE SAID IT HAD A AIR LEAK ??? MILE ON CAR 71,000 USED AS A PERSONAL CAR AND LAST 1 1/2 AS A LYFT CAR AND A PVT OFFICE WHEN I HAD TO WORK AS A SECURITY GURD AND HAD TO REMAIN IN CAR IN OPEN LOT IN MIDDLE OF WINTER STORM WITH NO HEAT ( 36 HR ON WITH A 100 MILE BACK AND FORTH TRIP TO SITE FOR A WEEKEND )
NHTSA ODI 11191245
Mar 20, 2019Engine
HAVE HAD TO CHANGE OUT THE THERMOSTAT THREE (3) TIMES IN ONE YEAR (MARCH 2018 TO MARCH 2019).
NHTSA ODI 11190156
Mar 19, 2019Electrical system
ALARM GOES OFF RANDOMLY SAYS THE BACK DRIVER DOOR IS OPEN WHEN IT'S NOT. ALSO CHIMES CONSTANTLY WHEN TRYING TO PUT BACK WINDOW DOWN. I'VE TAKE IT TO PLACES AND THEY SAY IT'S GONNA BE 300 DOLLARS. I FEEL I SHOULDN'T HAVE TO PAY FOR AN ISSUE THAT HAPPENED RANDOMLY AND IS HAPPENING TO MORE THAN JUST MY VEHICLE.
NHTSA ODI 11189918
Mar 14, 2019Airbags
AIR BAG LIGHT ON. FOR NOW REASON.
NHTSA ODI 11186938
Mar 3, 2019Visibility & wipers
ONE OF THE WINDSHIELD WIPERS STOPPED WORKING. IT MOVES UP A 1/2 INCH THEN MOVES BACK DOWN. WON'T GO ANY HIGHER THAN THAT. HAPPED OUT OF NOWHERE AND THE OTHER WORKS PERFECTLY FINE. IT LOOKS LIKE A BOLT OR SOMETHING IS LOOSE.
NHTSA ODI 11183711
Mar 1, 2019Electronic Stability Control (esc)
DRIVING MY 2015 CHEVY CRUZE LTZ RS ON A ROAD TRIP MY CHECK ENGINE LIGHT CAME ON DUE TO A O2 SENSOR WHICH IS NO BIG DEAL, PLANNED ON REPLACING. BUT THE NEXT MORNING THE SERVICE TRACTION CONTROL CAME ON AND AFTER DOING RESEARCH ON THIS A LOT OF PEOPLE HAVE HAD THIS SAME THING HAPPEN TO THEM. SOME SAY A FAULTY GROUND WIRE ON THE BATTERY AND OTHERS SAY THEY HAD TO REPLACE A BUNCH OF SENSORS ON THE CAR. IT SEEMS TO NOT BE RUNNING SMOOTHLY AND DON'T WANT TO CHANGE A BUNCH OF SENSORS AND CABLES UNNECESSARILY IF GM KNOWS ABOUT THIS PROBLEM AND IT SEEMS LIKE A MANUFACTURER DEFECT. THERE SHOULD BE SOME KIND OF RECALL ON AT LEAST THE GROUND WIRE IF THAT IS THE PROBLEM.
NHTSA ODI 11183422
Feb 16, 2019SteeringElectronic Stability Control (esc)Engine
TRIED TWICE, CAR DID NOT START. NO LIGHTS JUST DEAD. TRIED ONCE MORE STARTED, ALL LOOKED OK. DROVE 1/4 MILE ENGINE DIED WITH A CLUNK AND JERK, SERVICE POWER STEERING WARNING CAME ON, THEN SERVICE TRACTION CONTROL WARNING CAME ON. STEERED OFF ROAD (POWER STEERING WAS WORKING) PUT VEHICLE IN PARK, TRIED TO START SEVERAL TIMES. INTERIOR LIGHT CAME ON BUT WOULD NOT START. AFTER SEVERAL MINUTES TRIED AGAIN, STARTED AND CHECK ENGINE LIGHT WAS LIT. DROVE TO HOME AND WHILE IN REVERSE TO PARK, ENGINE DIED AGAIN.
NHTSA ODI 11180523