What 251 owners told NHTSA about the 2015 Chevrolet Cruze Limited

THE VEHICLE WAS TAKEN IN TWICE FOR OIL LEAKS, PROBLEMS WITH THE PCV SYSTEM AND INTAKE MANIFOLD. AFTER THE ITEMS WERE REPAIRED AT THE DEALER, THE VEHICLE TURNS OFF AT IDLE AND ROUGH IDLES. THE CHECK ENGINE LIGHT AND TRACTION CONTROL SYSTEM STILL GOES OFF AND ON. THE VEHICLE HAS TURNED OFF WHILE STOPPED AT TRAFFIC LIGHTS.

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TERRIBLE SMELL MAKING IT IMPOSSIBLE TO DRIVE MY VEHICLE. WHEN I DRIVE THE VEHICLE MY EYES WATER. THERE IS NO HEAT OR AIR ON BUT HOT AIR IS COMING INTO THE CAB.THERE IS A REALLY BAD SMELL IN THE CAB AFTER A DEALERSHIP ALREADY REPLACED THE CATALYTIC CONVERTER LESS THAN FOUR MONTHS AGO. THERE HAVE BEEN EXTENSIVE PROBLEMS WITH THIS VEHICLE TIME AND TIME AGAIN LIKE STALLING ON THE FREEWAY WITH NO WARNING SIGNS, BELTS REPAIRS, EXHAUST PROBLEMS, ETC. I HAVE NOT EVEN OWNED THIS VEHICLE FOR THREE YEARS,

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PURCHASED VEHICLE USED 8/2017. 5/2018 CAR SMOKING AND OVERHEATING WHILE DRIVING. WATER PUMP REPLACED. STILL HAVING ISSUES WITH CAR OVERHEATING WHILE DRIVING, I WAS REPLACING COOLANT ABOUT ONCE A MONTH. TWICE THE THERMOSTAT HOUSING WAS REPLACED, 8/2018 AND 11/2018. CAR HAD ISSUES AGAIN OVERHEATING WHILE DRIVING IN 4/2019. AN INTERCOOLER PIPE, PVC PIPE, WATER PIPE, AND WATER HOSE WERE REPLACED. MY CHECK ENGINE LIGHT CAME ON AGAIN IN 9/2019, MANY ISSUES WERE FOUND BUT I ONLY HAD ENOUGH MONEY TO REPAIR THE CATALYTIC CONVERTERS. AT THIS POINT I WAS REPLACING COOLANT EVERY TWO WEEKS TO AVOID THE ENGINE OVERHEATING AND AT TIMES IT WAS A VISIBLE PUDDLE COMING FROM UNDER THE CAR. 11/20/2019 I RETURNED TO GET A SENSOR AND ANOTHER THERMOSTAT HOUSING REPLACED. 11/27/2019 I HAD THE CAR TOWED TO THE SHOP AFTER MY VEHICLE BEGAN SMOKING WHILE DRIVING. I PULLED OVER AND COOLANT WAS QUICKLY DRIPPING OUT FROM UNDER THE CAR. THE RADIATOR WAS CRACKED AND NEEDED TO BE REPLACED. WHEN THE CAR WAS RETURNED TO ME I NOTICED THAT THE ENGINE WAS NOISY AND THERE WAS A SCREECHY SOUND UPON ACCELERATION. I HAD TROUBLE PICKING UP SPEED. I GOT TO THE GAS STATION ABOUT A MILE AWAY AND TURNED OFF THE CAR TO GET GAS. WHEN I TURN THE VEHICLE BACK ON THE ENGINE BEGAN TO SHAKE, REV UP AND DOWN ON ITS OWN, AND THEN CUT OFF. I TRIED A FEW TIMES TO START THE CAR UP AND IT HAPPENED EVERY TIME. I IMMEDIATELY CALLED THE REPAIR SHOP AND HAD THE CAR TOWED BACK THE SAME NIGHT. THEY WERE ABLE TO LOOK AT IT ON 11/29/2019 AND REPORTED THAT THEY SAW NO ISSUES. IN DISBELIEF, I PICKED UP THE CAR, AND I DROVE AROUND FOR ALMOST A WEEK. I ENDED UP COMING BACK TO RIDE ALONG WHILE A TECHNICIAN TEST DROVE THE CAR. HE SAW AND HEARD THE SAME ISSUES THAT I CLEARLY HAD WITH THE VEHICLE. WE RETURNED BACK TO THE SHOP AND HE DID A DIAGNOSTIC TEST THAT SHOWED THERE WAS AN ISSUE WITH THE TURBOCHARGER.

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TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING COOLANT/ANTI FREEZE, WHICH HAD TO BE REPLENISHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS DUE TO A WATER PUMP FAILURE. THE FAILURE MILEAGE WAS 47,000.

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CAR HAD BEEN REPAIRED FOR A CRACKED RADIATOR. DIAGNOSTIC TEST SHOWED THAT TURBOCHARGER IS MALFUNCTIONING. UPON STARTING THE VEHICLE THERE WAS ISSUES WITH ENGINE THE ENGINE STALLING. UPON DRIVING THE ACCELERATION OF THE VEHICLE IS ABNORMAL, LOUD ENGINE NOISES UPON ACCELERATION AND AND CAR DOES NOT PICK UP SPEED AT A FAST ENOUGH RATE TO SAFELY MERGE INTO TRAFFIC AND NAVIGATE AT A SAFE SPEED.

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WHEN TURNING ON THE CAR A NUMBER OF "IDIOT" LIGHTS WOULD TURN ON. FOR EXAMPLE, EMERGENCY BRAKE WHEN THE EMERGENCY BRAKE WAS NOT ON. ADDITIONALLY, THE DIGITAL SCREEN GAVE ME SERVICE MESSAGES SUCH AS "SERVICE PARKING ASSIST", "SERVICE THEFT DETERRENT" AND OTHERS. WHILE DRIVING, THE RADIO SUDDENLY SHUT OFF AND ALL MY DASHLIGHTS TURNED OFF THEN CAME BACK ON FOR A MOMENT THEN TURNED OFF AGAIN. MY RPM, MPH, GAS GAUGE, AND TEMPERATURE GAUGES WERE ALSO NOT WORKING. THE ENTIRE DIGITAL SCREEN ON THE DASHBOARD DID NOT GIVE SPEED, TIRE PRESSURE, OIL PRESSURE, OR ANY OTHER READINGS.ALL OF THESE THINGS OCCURRED WHILE PARKED AND DRIVING. I WAS DRIVING ON BOTH CITY STREETS AND A HIGHWAY.

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STARTED CAR AND IT RANDOMLY THE SERVICE STABILITY TRAK LIGHT CAME ON. STARTED TO DRIVE HOME AND CAR STARTED SPUTTERING AND SHAKING AS IF IT WANTED TO CUT OFF. GOT HOME TURNED THE CAR OFF AND BACK ON THE LIGHT WENT OFF BUT CAR STILL SPUTTERS AND SHAKES AND HESITATES TO ACCELERATE.

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THE VEHICLE WAS WORKING FINE, I DROVE IT THE NIGHT PRIOR BACK HOME AND PARKED IT IN MY GARAGE LIKE I NORMALLY DO. WHEN I WENT TO LEAVE THE NEXT MORNING, THE CAR WOULD NOT START. THE ENGINE WOULDN'T EVEN TURN OVER BUT THE RADIO AND WHAT NOT WOULD TURN ON. WE TRIED JUMPING THE CAR, CHARGING THE BATTERY, CHANGING THE BATTERY OUT AND NOTHING WORKED. WE GOT IT TOWED TO THE AUTO SHOP AND THEY SAID THAT THEY COULD NOT FIX THE VEHICLE AS IT'S ELECTRICAL. WE LIVE IN THE DESERT AND THE CLOSEST DEALER IS OVER AN HOUR AWAY IN PALM SPRINGS SO NOW WE HAVE TO GET THE VEHICLE TOWED THERE, AT OUR EXPENSE, TO TRY AND GET IT LOOKED AT

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CAR SURGES, ENGINE LOSES POWER OFF, C/S TRACTION CONTROL/STABILITRAC LIGHT COMES ON DASH, DOOR LOCKS ACTIVATING ON THEIR OWN, WE HAVE PUT NEW BATTERY NEW NEGATIVE CABLE WITH NEW BOLT. CAR AT SPEED 60- 65 THIS HAPPEN,DRIVING ON HIGHWAY AND INTERSTATE. I DROVE CAR 3 TIMES HAPPENED, TECH DROVE CAR THIS HAPPENED, CAR BEEN CHECKED AT DEALER 3 TIMES AND STILL AT DEALER AS OF 11/16/2019

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ON OCTOBER 25, 2019 MY TURBO FAILED LEADING DEBRIS TO CLOG MY CATALYTIC CONVERTER LEADING IT TO FAIL AS WELL. I BOUGHT MY CAR NEW ON OCTOBER 10, 2015. SINCE BUYING IT, MY WATER PUMP FAILED TWICE, CAMSHAFT COVER REPLACED TWICE, THERMOSTAT REPLACED, OIL TUBE AND PAN REPLACED TWICE, COOLANT TUBE REPLACED ONCE. EVERY TIME I BROUGHT IT IN TO THE DEALERSHIP, I REPORTED THE CAR'S PROBLEM OF IDLING ROUGH WHILE IN DRIVE AT A STOP LIGHT OR IN PARK IN MY DRIVEWAY AND EVERY TIME, THE DEALERSHIP REPORTED THEY COULDN'T FIND ANYTHING. WHEN I WAS TOLD MY TURBO HAD FAILED, THEY SAID THAT'S WHY MY CAR WAS IDLING ROUGH. EVERY TIME ONE OF THESE PROBLEMS OCCURRED, I WAS ON THE HIGHWAY. I AM LUCKY I WASN'T HIT OR KILLED IN ANY OF THESE INSTANCES.

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I BOUGHT THE CAR USED. AFTER A FEW DAYS I HEARD A TICKING UNDER THE HOOD & ALSO WHEN I GOT TO 60 MPH I COULD FEEL VIBRATION IN THE GAS PEDAL & SOUNDED LIKE A BUMBLE BEE UNDER THE HOOD. I TOOK IT TO DEALERSHIP I BOUGHT IT FROM. THEY SAID THAT WITH THE LT1 IT OFFS COMMON NOISE FOR THE PURGE SOLENOID TO MAKE THE TICKING NOISE THAT IT WAS NORMAL. THE VIBRATION THEY SAID WAS A PEBBLE GOT UNDER MOTOR MOUNT & WAS CAUSING VIBRATION. HE GOT THE PEBBLE OUT & READJUSTED. A WEEK LATER WAS DOING IT AGAIN & THE TICKING NOISE WAS ALOT WORSE. HE FINALLY CHANGED THE PURGE SOLENOID & IT STILL TICKED BUT NOT NEARLY AS BAD. BUT HE SAID HE COULDN'T HEAR THE NOISE AT 60 MPH & ONLY A LITTLE OF THE VIBRATION IN PEDAL. I'M REALLY REGRETTING BUYING THIS CAR. IF I KNEW IT WOULD HAVE ALL THESE ISSUES I COULD OF KEPT DRIVING MY OLDER CAR WITH NO CAR PAYMENT. HE SAID THAT CHEVROLET KNEW ABOUT THE PURGE SOLENOID ISSUE BUT HAVEN'T FIXED IT. CAR HAD 87K MILES WHEN I BOUGHT IT & NOW HAS 90K. AFTER WE BOUGHT 1 OF THE SALESMEN REFERRED TO IT AS A THROW AWAY CAR. YEAH I JUST THREW AWAY 11K GETTING IT

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CHECK ENGINE LIGHT CAME ON 11/05 AND THAT AFTERNOON THE CAR STARTED TO IDLE HARD AND SPUTTER WHEN STOPPED. THE ERROR CODES READ FOR A MAF SENSOR; HAD THAT AND THE ENGINE AIR FILTER REPLACED, AND THE CAR STILL SPUTTERED BUT THE LIGHT WENT OUT. I PURCJASED THE CAR IN 2015, IT HAD 2300 MILES AT THE TIME, AND WOULD MAKE NOTICEABLE ENGINE NOISE SOON AFTER. I TOOK IT BACK BUT THE DEALERSHIP MECHANICS SAID THAT IT WAS A SENSOR AND NOT TO WORRY UNTIL THE CHECK ENGINE LIGHT CAME ON; THEY WERE TALKING ABOUT THE THE MAF. ON 11/12/2019, THE LIGHT IS ON AGAIN. ALSO, THE STABILLITRAK LIGHT COMES ON/OFF.

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THROTTLE POSITION SENSOR. CHECK ENGINE LIGHT CAME ON CAR STARTED BLOGGING DOWN DROPPING RPMS WHILE DRIVING, AS I CAME TO A COMPLETE STOP THE CAR WOULD DROP RPMS AND THEN GO ABOVE THEN NORMAL IDLE RPMS BUT SEEMED TO WANT TO GO WHILE MY FOOT WAS ON THE BREAK. . WHEN THE CAR IS OFF THE CODE IS READING THE THROTTLE POSITION AT 16.5% WHEN IT SHOULD BE AT ZERO! WHEN THE CAR IS ON THE THROTTLE POSITION READS AT 40% NOT 100%. IT IS A HUGE CONCERN CONSIDERING THE THROTTLE CAN GET STUCK AT ANY POINT AND THEIR GOES MY LIFE AS WELL AS MY 2 YEAR OLDS LIFE.

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I NOTICED ONE DAY WHILE DRIVING THAT MY ENGINE WAS RUNNING VERY HOT. WHEN I ARRIVED TO MY DESTINATION, I POPPED THE HOOD AND DISCOVERED EXTREMELY LOW COOLANT LEVEL. ALSO NOTICED FLUID LEAKING FROM UNDER MY CAR. I TOOK IT TO A LOCAL SHOP TO BE EVALUATED. IT WAS DETERMINED THAT I NEEDED TO REPLACE MY WATER PUMP & THERMOSTAT. I AM ONLY AT 41,000 MILES.

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TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 60 MPH, AN ABNORMAL ODOR WAS DETECTED AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE WAS TOWED TO FELIX CHEVROLET (3330 S FIGUEROA ST, LOS ANGELES, CA 90007, (213) 290-1925) WHERE IT WAS DIAGNOSED THAT THE TURBO ENGINE FAILED AND NEEDED TO BE REPAIRED OR REPLACED. THERE WAS ALSO EVIDENCE OF OIL RESIDUE BEING DISPERSED THROUGHOUT THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,841.

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ENGINE CONTROL MODULE (ECM) KEEPS GOING OUT. HAD TO REPLACE IT TWICE IN 1 YEAR AND POSSIBLY AGAIN SOON. THE CAR WOULD START, IT WOULD SHAKE A LITTLE BIT WHILE DRIVING THROUGH THE CITY, THE AC WOULD STOP WORKING AS WELL. IF I MADE FREQUENT STOPS (RUNNING ERRANDS) IT WOULD EVENTUALLY NOT START AGAIN. I WOULD HAVE TO LET IT SIT FOR ABOUT AN HOUR BEFORE I COULD GET IT TO START AGAIN. DEALERSHIP IDENTIFIED THAT IT WAS THE ECM BUT CAN'T FIGURE OUT WHY IT KEEPS BURNING OUT. SO FAR THE WARRANTY HAS COVERED THIS BUT NOW IT DOES NOT. THE CAR HAD 9000 MILES ON IT WHEN I BOUGHT IT.

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VEHICLE STARTED TO DISPLAY "SERVICE STABILITRAK" ON DIC PANEL AFTER RUNNING THROUGH A PUDDLE ON A FREEWAY ONRAMP. ALSO, FROM TIME TO TIME, WHEN TURNING THE STEERING WHEEL, YOU CAN FEEL A SUDDEN JOLT OR POP (WHEEL GETS EASY TO TURN FOR A COUPLE OF INCHES OF TRAVEL). POPPING CHIEFLY HAPPENS AT SLOW SPEEDS, SUCH AS TURNING INTO A PARKING SPACE. BROUGHT THE VEHICLE TO A DEALER FOR SERVICE. THEY READ C0710 AND C055C CODES. ADVISED THAT THE VEHICLE NEEDS A NEW STEERING GEAR. VEHICLE HAS LESS THAN 40,000 MILES.

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INTERNAL SQUEAKING SOUND WHEN IDLING OR WHEN ACCELERATING. MECHANIC COULDNT SOLVE TO RECOMMENDED GOING TO DEALERSHIP. THEY DIAGNOSED AS FAULTY IGNITION COIL AND LOOSE SPARK PLUG. I LATER FOUND OUT THERE IS A SERVICE BULLETIN AS THIS IS A KNOW ISSUE ON CHEVYS HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2014/SB-10090461-2280.PDF

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I GOT MY CHEVY CRUZE LESS THAN 3 YEARS AGO. ON TUESDAY MY CAR TURN ON THE ENGINE LIGHT. WHEN I WAS DRIVING MY CAR STARTED SHAKING,LINKING AND SMOKING IN THE MIDDLE OF THE HWY. I WENT TO THE LEADER ON THURSDAY BECAUSE I GOT SCARED. DENNY TOLD I CANNOT DRIVE MY CAR LIKE THAT FOR MY SAFETY. I LEFT MY CAR IN THE LEADERSHIP. IT'S BEING 4 DAYS WITHOUT ANSWER. MY CAR HAVE FULL GUARANTEED AND THEY OFFERED ME A COURTESY CAR. SO THERE ME WITHOUT ANSWERS AND NOT CAR. I WENT TO THE LEADER AND DENNY ANSWER IT THAT THEY DON'T KNOW WHEN THE CAR GOING TO BE FIX, BUT THAT IF I WANT I CAN TAKE THE CAR WITH ME. I JUST CAN BELIEVE NO ONE CARE ABOUT THE CUSTOMER SAFETY. HE TOLD ME I COULDN'T DRIVE MY CAR LIKE THAT NOW HE DOESN'T CARE IF I GET INTO AN ACCIDENT WITH A CAR THAT SHOULDN'T BE DRIVE. THEY JUST WANT ME TO APPLY FOR A NEW CAR. WHEN I DON'T NEED A NEW CAR. I FEEL MY CAR IS STILL NEW. I ONLY HAVE IT FOR 2 YEARS AND 10 MONTHS LESS THAN 75K MILES. I NEED SOMEONE TO HELP BECAUSE THIS CAR HAVE ALL THIS RECALLS AND JUST BECAUSE I'M SPANISH AND FEMALE THEY THINK I WON'T DO NOTHING ABOUT.

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MY CAR STARTED SHAKING, SMOKING AND LICKING WHILE DRIVING. AT FIRST IN THE DEALER TOLD I WON'T BE ABLE TO DRIVE THE CAR LIKE THAT. NOW AFTER 3 DAYS WITHOUT ANSWER THEY WANTS TO TAKE THE CAR WITHOUT FIXING THE CAR. I'M SCARE TO DRIVE A CAR THAT IS SHAKING. I'M VERY CONCERNED ABOUT MY LIFE SAFETY

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TURBO HAD TO BE REPLACED AT APPROXIMATELY 50K MILES. THE MALFUNCTION NEARLY CAUSED A SERIOUS ACCIDENT ON THE FREEWAY, AND WAS NOT DRIVABLE UNTIL FIXED. NOW, AT 73K MILES, THE VEHICLE SLOWED DOWN AFTER STUTTERING ON THE FREEWAY WHILE MY 18 YEAR OLD DAUGHTER WAS DRIVING IT HOME LAST NIGHT. CHECK ENGINE LIGHT IS ON, AND IT IS NOT DRIVEABLE AGAIN. THIS IS HOW IT ACTED THE FIRST TIME THE TURBO WENT OUT. RECENTLY I HAVE WORRIED ABOUT TURNING LEFT WHEN CARS ARE EVEN SOMEWHAT CLOSE, AS IT LOSES POWER.

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DOES'N KEEP TIME/WHEN YOU TURN OFF

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2015 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD *JS

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BRAKE PEDAL BECOMES HARD AFTER STARTING THE ENGINE ON OCCASION. FEELS LIKE THE BRAKE HAS A LOSS OF THE POWER ASSIST. AFTER STARTING THE CAR, PUT IT IN DRIVE, RELEASE THE BRAKE, VEHICLE BEGINS TO MOVE, APPLY BRAKE, BRAKE PEDAL BECOME VERY HARD WITH EXCESSIVE FORCE NEEDED TO STOP THE VEHICLE.

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WHEN STARTING THE CAR, A PREVIOUSLY USED 2015 CHEVY CRUZE LT, THE CHECK ENGINE LIGHT CAME ON AND THE MESSAGES 'SERVICE TRACTION CONTROL' AND 'SERVICE STABILITRAK' APPEARED. WHEN DRIVING, THERE WAS A NOTICEABLE REDUCTION IN ACCELERATION POWER.

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