What 33 owners told NHTSA about the 2015 Buick Regal Eassist

TL* THE CONTACT OWNS A 2015 BUICK REGAL. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE BEGAN TO PUTTER AND HESITATE WHILE ACCELERATING. THE FAILURE OCCURRED RANDOMLY. THE DEALER DIAGNOSED THAT THE ENGINE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT HEARD A GRINDING NOISE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

NHTSA ODI 10935079

WHILE DRIVING, ON TWO SEPARATE OCCASIONS, MY DASHBOARD / RADIO WENT COMPLETELY OUT...ONLY FOR A FEW BRIEF SECONDS, BUT THAT HAS ME CONCERNED NOW SEEING A COMPLAINT HAS BEEN FILED RE SIMILAR ISSUE,

NHTSA ODI 10903516

WHILE I WAS DRIVING ALL THE DASHBOARD LIGHTS WANT OUT COMPLETELY, THE CAR DIDN'T STOP RUNNING. I GOT HOME AND TRIED TO GET INTO THE CAR TWO HOURS LATER AND THE DOORS WOULD NOT OPEN WITH THE REMOTE,SO I USE THE KEY TO ENTER THE CAR, CLOSE THE DOOR AND THE ALARM WANT OFF AND THE DOORS LOCKED, I PRESSED DOWN ON THE BREAK AND PUSH IN ON THE START BUTTON, THE PANEL LITE UP SAID THAT THE REMOTE DOSE NOT MATCH THE CAR, I TRIED SEVERAL WAYS TO OPEN THE CAR IT DIDN'T DO ANYTHING I WAS LOCKED IN THE CAR FOR 30 MINUTES, THE SUNROOF WINDOW WAS OPEN A LITTLE IT WAS 88 DEGREES OUTSIDE I HAD TO KICK THE THE SUNROOF WINDOW OUT TO GET OUT OF THE CAR. THE CAR IS NOW AT FERGUSON BRICK IN TULSA AS OF RIGHT NOW THE CAR STARTED, THEY HAVEN'T FOUND ANYTHING WRONG I BELIEVED THERE IS SOMETHING WRONG IF THEY DRIVE THE CAR AND THE LIGHTS DON'T BLACK OUT OR IT START WHEN THEY HAVE THEY ARE GOING TO SEND THAT CAR BACK HOME IN THE SAME CONDITION, THIS IS A VERY SEROUS ISSUE I COULD HAVE DEAD IN THAT CAR WITH NO AIR.

NHTSA ODI 10892238

I WAS STRUCK ON THE DRIVERS SIDE BY ANOTHER VEHICLE THAT RAN A RED LIGHT WHILE I WAS GOING THROUGH AN INTERSECTION. SIDE AIRBAGS DEPLOYED BUT EMERGENCY FUEL SHUT OFF DID NOT WORK TO SHUT OFF FUEL SUPPLY OR FUEL IT GOT STUCK. THIS RESULTED IN FURTHER DAMAGE AND INJURIES AS THE CAR SPUN OUT OF CONTROL AND DID NOT STOP UNTIL IT HIT A TREE.

NHTSA ODI 10883339

BACK-UP LIGHTS - VISIBILITY LIGHTED BY BACK-UP LIGHTS IS TERRIBLE. THE BACK-UP LIGHTS ARE VERY DIM AND DIRECTED UPWARDS INSTEAD OF BACK ONTO THE PAVEMENT AS THEY SHOULD BE. THE STOP LIGHTS ACTUALLY GIVE MORE LIGHT THAN THE BACK-UP LIGHTS. THE FIRST MONTH I HAD THE VEHICLE I HAD SEVERAL NEAR MISSES BECAUSE I COULD NOT SEE THE VEHICLES IN BACK OF ME. I CAN ACTUALLY SEE BETTER SHINING A FLASHLIGHT BEHIND ME THAN I CAN TO SEE WITH THE BACK-UP LIGHTS. I TOOK THE CAR TO THE DEALERSHIP REQUESTING BRIGHTER BULBS TO BE INSTALLED INSSTEAD OF THE ONES THAT ARE IN THERE, AND THE DEALER SHOP MANAGER TOLD ME THAT THEY COULD NOT DO IT BECAUSE THE SPACE INSIDE THE BACK-UP LIGHTS WOULD NOT ALLOW ENOUGH VENTILATION. AFTER INSPECTION, SHE AGREED THAT THEY WERE DIM BUT THAT IT LOOKED LIKE IT WAS A "DESIGN FLAW". THE HOLE IN THE BODY MADE FOR THE BACK-UP LIGHTS IS TOO SMALL. GENERAL MOTORS NEED TO CORRECT THIS BEFORE SOMEBODY EITHER GETS RUN OVER OR RAN INTO AND SOMEONE IS SERIOUSLY INJURED. IF THEY CANNOT CORRECT THE DEFECT THEN THEY NEED TO BE FORCED TO INSTALL SENSORS TO DETECT SOMETHING OR SOMEONE BEHIND YOU. I COMPLAINED TO GENERAL MOTORS CUSTOMER SERVICE AND THEY THEY SAID THAT THEY SPOKE TO THE DEALERSHIP IN DECATUR, IL WHERE I TOOK IT, AND THAT THEY SAID THE LIGHTS WERE OPERATING AS DESIGNED. REALLY? THEY WERE DESIGNED TO BE TOO DIM? THEY REFUSED TO FIX THE PROBLEM. THEY ALSO SAID IF I ADDED AN ADDITIONAL BACK-UP LIGHT THAT IT WOULD VOID THE WARRANTY. THIS IS A CATCH-22 SITUATION THAT IS DESTINED FOR A BAD COLLISION OR WORSE AND SOMEBODY IS INJURED OR KILLED. SEVERAL TIMES I ALMOST RAN INTO ANOTHER CAR BECAUSE THERE WAS NOT ENOUGH LIGHT TO SEE THEM. THE BRAKE LIGHTS ACTUALLY GAVE MORE LIGHT THEN THE BACK-UP LIGHTS. EACH SEVERAL TIMES I WAS BACKING UP IN A PARKING AREA AND THERE WAS A CAR RIGHT BEHIND ME. LUCKILY MY WIFE LOOKED OUT THE WINDOW TO HELP ME.

NHTSA ODI 10870084

PIRELLI TIRES FROM GM FACTORY ARE SEPARATING WHICH I HAVE TRIED FOR OVER 6 MONTHS TO HAVE THEM REPLACED SEE ATTACHED DOCUMENT STABILITRAK AND TRACTION CONTROL WERE DISSABLED DUE TO TIRE DEFECT IN ADDITION THERE IS A TRANSMISSION LEAK AND LIGHT

NHTSA ODI 10852441

SUNROOF EXPLODED I WAS DRIVING DOWN THE ROAD I HEARD A VERY LARGE POP I LOOKED UNDER THE COVER OF THE SUNROOF AND THERE WAS A LARGE HOLE RIGHT IN THE MIDDLE. GLASS FELL THROUGH WHEN I OPENED UP THE COVER. NOTHING HIT IT THERE WERE NO CRACKS IN IT EXPLODED FOR NO REASON.

NHTSA ODI 10779185

BOUGHT THE VEHICLE ON 2/28/2015 FROM RICK HENDRICK BUICK GMC IN DULUTH GA. AROUND THE BEGINNING OF JUNE 2015 MY AIR VENT ON THE DRIVE SIDE WAS COMING OUT OF THE DASHBOARD. I TOOK MY VEHICLE TO THE DEALER ON 06/10/2015. THEY SAID THEY HAD TO ORDER A NEW ONE. I TOOK THE CAR BACK TO THE DEALER ON 6/13/2015 TO GET THE VENT REPLACED. SINCE THEN THERE HAS BEEN A VERY STRONG ORDOR(SMELL) COMING FROM THE VENTS. IT SMELLS LIKE A STRONG FINGER NAIL POLISH. SOMETIMES THE SMELL GETS WAY TO STRONG AND I HAVE TO ROLL THE WINDOWS DOWN. THE SMELL HAPPENS AT RANDOM TIMES, AT DIFFERENT PLACES, AND IT ONLY LASTS FOR ABOUT 20 SECONDS EACH TIME IT HAPPENS. SOMETIMES IT HAPPENS MULTIPLE TIMES WHILE DRIVING TO WORK OR LONG DISTANCES. I TOOK MY CAR TO THE DEALER ON 8/8/2015 AND THEY LOOKED UNDER THE CAR, CABIN FILTER AND FOR LEAKS. THEY TOOK THE VEHICLE FOR A 10 MINUTE MAX TEST DRIVE AND COULD NOT DUPLICATE THE SMELL. I CALLED THE GM BUICK EXECUTIVE OFFICE AT 866-636-2273 ON 8/11/2015 AT 5:44PM AND FILED A COMPLAINT ABOUT THE SMELL. THEY STATED I WOULD GET A CALL FROM THE CUSTOMER SERVICE MANAGER AT THE DEALER WITHIN 2 BUSINESS DAYS. ON 8/19/2015 AT 5:31PM AND WAS TOLD I HAD TO SPEAK WITH MY CASE WORKER, WAS TRANSFERRED TO A VOICE MAIL, AND LEFT A VOICE MAIL. I STILL TO THIS DATE HAVE NOT RECEIVED A PHONE CALL. ALSO THE DEFROSTER IS NOT WORKING ON MY CAR. I HAVE TURNED IT UP TO 78 DEGREES ON FULL BLAST AND HAD TO KEEP IT ON DURING MY ENTIRE TRIP TO WORK JUST TO KEEP THE FROST FROM FORMING ON MY WINDSHIELD AND BLOCKING MY VIEW, WHICH COULD CAUSE ME TO CRASH. IT HAPPENS ON A REGULAR BASIS EITHER IN THE MORNING OR AT NIGHT. ALL MY CARS I HAVE OWNED HAVE NEVER HAD THIS ISSUE; WHERE I HAVE TO KEEP THE DEFROSTER RUNNING DURING AN ENTIRE 30 MINUTE DRIVE.

NHTSA ODI 10758783