Home · 2015 Buick Lacrosse Hybrid · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
2 of 44 complaints match · Seat belts · clear filters
The part of the driver seat belt that goes under the seat and is attached by a metal cable. The cable totally ripped apart. The date is approximate because I did not notice it until it was almost completely broken off. . I had the seatbelt repaired at the dealer Mangino Buick in Ballston spa New York, at the sum of $300they said GM refused to cover it. I tried to explain that this is a Safety issue not a warranty item. This never happens.
NHTSA ODI 11524977
TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V651000 (AIR BAGS, SEAT BELTS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HENNESSY BUICK GMC (7261 JONESBORO RD, MORROW, GA 30260, (844) 240-2177) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.
NHTSA ODI 11163532
Working with the data? Download all 44 complaints as CSV · fetched from NHTSA July 24, 2026