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What 43 owners told NHTSA about the 2015 Buick Lacrosse Eassist

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (43)Crash / fire / injury (5)Steering (12)Electrical system (9)Airbags (7)Brakes (5)Fuel system (3)Lights (3)Seat belts (2)Speed control (2)Electronic Stability Control (esc) (1)Engine (1)

1 of 43 complaints match · Speed control · crash/fire/injury only · clear filters

Oct 6, 2015AirbagsSpeed controlCrash

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE ATTEMPTING TO PARK, THE VEHICLE INDEPENDENTLY SURGED FORWARD, WENT OVER A RAILROAD CROSS TIE, AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED. THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPDATED 01/21/16*LJ *JS

NHTSA ODI 10780211

Working with the data? Download all 43 complaints as CSV · fetched from NHTSA July 27, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 Buick Lacrosse Eassist verdict →