What 94 owners told NHTSA about the 2015 BMW X1 Sdrive28i

The contact owns a 2015 BMW X1. The contact stated that while starting the vehicle, the vehicle hesitated while starting. Additionally, while stopped in traffic, the vehicle was shaking abnormally. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the camshaft position sensor needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.

NHTSA ODI 11727256

Complete electrical failure while driving on the Highway. I barely was able to get over without causing an accident. The car without notice went dead and no power. I couldn't turn the steering wheel. Lots of warning lights started flashing then completely dead.

NHTSA ODI 11716607

I had to replace the Oil Fliter housing with oil cooler because it was made out of plastic and caused an oil and antifreeze. The repair man told me that engine part were made out of plastic and tend to fail over time.

NHTSA ODI 11716609

The contact owns a 2015 BMW X1. The contact stated that while the vehicle was at an independent mechanic for maintenance, the contact was informed that the water pump had failed. The vehicle was not repaired. The contact stated that prior to the visit, the vehicle was taken to the dealer; however, the cause of the failure was not found. The failure persisted. On a separate occasion, while the vehicle was parked, the front passenger's side door failed to open as intended from the outside, and the front passenger's side door only opened from the inside of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer and an independent mechanic. The vehicle was not repaired due to the cost. The contact stated that on a separate occasion, the front passenger’s side rear window failed to function as intended. There was an abnormal sound while rolling up the window, and the window failed to roll up. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired, and the failure persisted. The contact stated that prior to the other failures, the sliding cover on the sunroof failed to function as intended. The sliding cover was stuck, and the contact was unable to move the sliding cover. The contact related the failure to NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). However, the VIN was not included. The vehicle was not repaired for the failure. Most recently, when the vehicle was restarted, the message "Passenger Restraint System Malfunction" was displayed. The contact used a personal scanner to clear the message. The vehicle was not repaired after the most recent failure. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.

NHTSA ODI 11713377

The contact owned a 2015 BMW X1. The contact stated that upon starting the vehicle, she noticed there was smoke emerging from underneath the hood, and it caught fire. The contact was able to exit the vehicle safely. The fire department was able to extinguish the fire. The service warning light was illuminated prior to the failure. There were no reported injuries, air bag deployments, or crashes. A police report was filed. The vehicle was towed to her residence. The local dealer was contacted, but there was no assistance provided. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 95,800.

NHTSA ODI 11706087

The timing chain jumped, shredding the plastic teeth which ended up in oil pump causing complete engine shut down. The certified mechanic says this is a known design flaw in the N20 engines.

NHTSA ODI 11690429

The contact owns a 2015 BMW X1. The contact stated while driving approximately 50 MPH, the vehicle lost automotive power with the check engine warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed and left at the residence. The contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

NHTSA ODI 11686617

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact stated that there was a whistling sound coming from the vehicle while driving. Additionally, there was an abnormal burning odor coming from the vehicle. The “Service Soon” message was displayed. The service and oil messages were displayed on the information screen. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and confirmed that parts were not yet available. The failure mileage was approximately 50,000.

NHTSA ODI 11682458

Current owner of a 2015 BMW X1 bought in Feb 2025. Was informed by the car dealer at that time there is currently an unresolved important safety recall campaign for NHTSA Recall Number 24V608000 - "Water Pump Connector May Short Circuit" opened back in August 2024. I reached out to the local BMW dealer for a status update if the remedy was available and they indicated a remedy is still not available. They had me contact BMW Customer Relations for a better status update. BMW Customer Relations indicated the remedy is still not available for this recall and no ETA. They only told me to keep checking back with my BMW dealer -- which I have done numerous times over several weeks. This recall has been out since August 2024 and it is well beyond a reasonable amount of time for a remedy to this recall. This is an urgent enough issue that needs to be resolved now to avoid any fire risks.

NHTSA ODI 11682527

There is an outstanding recall concerning coolant pump fire hazard. It has been more than a year since I got a recall notice. When I contacted a local BMW dealer, they said there is no remedy available YET. This is an urgent issue the manufacture must fix it soon. The wait has been too long!

NHTSA ODI 11681438

On Sunday, [XXX] while driving the 2015 BMW X1 on [XXX] , the car overheated. The vehicle was brought to the side of the road, stopped turned off and towed to BMW of Warwick, Rhode Island. On Monday, August 4, 2025, at my home residence I received a recall notice from BWM indicating that there was a recall for the water pump control module and/or water pump. Water could get to the area and cause a short or fault into a fire. It was determined that the vehicle's water pump failed by the dealership and that the module was not the cause. This is way too coincidental. The dealership and/or BMW refused to replace the pump under warranty and only installed a shield over the unit. It is my contention that the module was exposed to moisture for over 10 years such that the electrical pump suffered premature wear and tear. The parts match the recall description. I am seeking reimbursement of $955.44 for the cost of replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11679029

Passenger restraint system malfunction is the error code. I am reporting this because it seems to be a common problem with a very important safety system in the vehicle.

NHTSA ODI 11672428

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11668899

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11668154

What happened: Before the engine began smoking, I experienced several electrical and functional issues. The cigarette lighter socket and USB ports stopped working completely. At one point, the windshield washer fluid system also stopped working and later started functioning again without repair. Additionally, on multiple occasions while at a complete stop with my foot on the brake, the vehicle unexpectedly shifted into park on its own. This happened about 2–3 times and made it unsafe to accelerate when traffic resumed. Eventually, the engine began emitting smoke during normal use. There were no warning lights or error messages beforehand. This issue appears connected to the current coolant pump recall, but the manufacturer has stated that no remedy is available. Out of concern for my safety and potential risk to others, I have stopped driving the vehicle. Because the issue remains unresolved, the car has become undrivable and is now affecting my ability to work and manage basic transportation needs.

NHTSA ODI 11666596

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11662352

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11657590

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11653384

The open recall since August 2024 still has no remedy for a potential fire hazard. I was notified of the recall on 2/12/25 but still no remedy.

NHTSA ODI 11652184

The contact owns a 2015 BMW X1. The contact stated while driving at an undisclosed speed, there was smoke coming from the engine compartment, after which the temperature gauge indicated that the engine was overheating. The engine overheating warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the thermostat and radiator hose. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to the dealer and was diagnosed with engine failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); the VIN was included, but parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 134,000.

NHTSA ODI 11651168

After driving car for a few miles daily, engine gets hot & smoke appears from underneath hood. Coolant light comes on. Car begins to shake.

NHTSA ODI 11648549

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact stated that while driving on several occasions at various speeds, there was smoke coming from the engine compartment. The contact stated that the vehicle lost motive power with the message "Stop the Vehicle - Engine Overheating" was displayed before the vehicle stalled. The vehicle was restarted each time, except after the last failure. The vehicle was towed to a dealer where it was diagnosed and determined that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

NHTSA ODI 11645494

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that while driving at undisclosed speeds, the A/C was activated, and there was smoke coming from under the hood. There was smoke entering the cabin of the vehicle through the A/C vents. A fuel-burning odor was coming from the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

NHTSA ODI 11645155

The contact owns a 2015 BMW X1. The contact stated while driving 40-45 MPH, the engine overheated. The service engine warning light was illuminated. The thermostat symbol was displayed. The vehicle was towed to an independent mechanic who determined that an unknown hose was cracked. The mechanic performed a compression test, and the top of the radiator was cracked. The vehicle was repaired, but the failure recurred. The contact was adding coolant to the reservoir occasionally. The contact stated that coolant was leaking from the vehicle. The contact stated that while driving at an undisclosed speed, the vehicle shut off. The contact stated that the vehicle failed to shift into gear. The vehicle was towed to the residence. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 118,000. VIN tool confirms parts not available.

NHTSA ODI 11642458

I have had 2 BMW with the same recall. And I keep calling the local dealer. It has been 6 months and it should be an easy fix. I feel because of the age of my cars they are dragging their feet. I need to get this recall fixed because I use these cars for business

NHTSA ODI 11640651