What 339 owners told NHTSA about the 2015 Acura TLX

The contact's client owns a 2015 Acura TLX. The contact stated while the client was driving 65 MPH, the vehicle shut down in the middle of traffic. There were no warning lights illuminated. The contact stated that the transmission failed to shift into drive or reverse. Additionally, there was an unknown failure with the brakes and transmission. The contact stated that the failure was related to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the instrument cluster had failed and needed to be replaced. Additionally, the catalytic converter needed to be replaced. The contact stated that the driver suffered a stroke after the failure, and medical attention was provided. The manufacturer was contacted and opened a case. The failure mileage was approximately 67,000.

NHTSA ODI 11678154

TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING 35 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE IGNITION AND DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO JAY WOLFE ACURA (LOCATED AT 1029 W 103RD ST, KANSAS CITY, MO 64114, (816) 656-2281) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. WHILE THE CONTACT'S HUSBAND WAS PARKING THE VEHICLE AND PRESSING THE PARK BUTTON, IT FAILED AND THE VEHICLE ROLLED FORWARD AND STRUCK A ROCK. THE CONTACT STATED THAT THE GEAR DISPLAYED THAT IT WAS IN PARK; HOWEVER, THE VEHICLE WAS STILL PLACED IN NEUTRAL. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V640000 (POWER TRAIN). THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.

NHTSA ODI 11270244

TL* THE CONTACT OWNS A 2015 ACURA TLX. AFTER THE CONTACT STARTED AND EXITED THE VEHICLE, IT ROLLED BACKWARDS. THE CONTACT MENTIONED THAT THE EMERGENCY BRAKE WAS NOT ENGAGED. THE VEHICLE CAME TO A STOP WHEN IT STRUCK ANOTHER VEHICLE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

NHTSA ODI 11105232

TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRVING VARIOUS SPEEDS, THE VEHICLE SHIFTED BETWEEN GEARS VERY ROUGHLY. ADDITIONALLY, THE VEHICLE TOOK AN EXCESSIVELY LONG TIME TO STOP AFTER APPLYING THE BRAKE PEDAL. WHILE THE CONTACT'S SON WAS DRIVING 15 MPH, THE DRIVER APPLIED THE BRAKES; HOWEVER, THE VEHICLE FAILED TO STOP. AS A RESULT, THE DRIVER CRASHED INTO A POLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A BODY SHOP WHERE THE COSMETIC DAMAGE WAS REPAIRED, BUT THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. ON ANOTHER OCCASION, WHILE THE CONTACT'S SON WAS DRIVING 10 MPH, THE DRIVER APPLIED THE BRAKES, BUT THE VEHICLE FAILED TO STOP AGAIN. AS A RESULT, THE DRIVER STRUCK THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO DCH MONTCLAIR ACURA (100 BLOOMFIELD AVE, VERONA, NJ 07044) WHERE THE COSMETIC DAMAGE WAS REPAIRED; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE CONTINUED TO RECUR AND THE VEHICLE WAS TAKEN TO RAMSEY ACURA (65 NJ-17, RAMSEY, NJ 07446) WHERE THE DEALER UPDATED UNSPECIFIED SOFTWARE ON THE VEHICLE, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUGGESTED A DIFFERENT DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. *BF UPDATED 8/3/18*JB

NHTSA ODI 11039990

E-SHIFT PROVIDES NO FEEDBACK WHEN SHIFTING TO P OR D (ONLY WHEN SHIFTING TO R). E-SHIFT OFTEN FAILS TO ENGAGE. ON ONE OCCASION, WHILE REVERSING, I ATTEMPTED TO ENGAGE P, BUT IT DID NOT ENGAGE, AND CAR ROLLED BACK INTO AN OBJECT, CAUSING DAMAGE. E-SHIFT ALSO REQUIRES EXCESSIVELY DELIBERATE INPUTS, WHICH HAS CAUSED DIFFICULTY EXECUTING 3-POINT TURNS IN TRAFFIC.

NHTSA ODI 10855496

I HAVE HAD MANY EPISODES WITH THIS CAR. THE FIRST ONE, I WAS STOPPED AT A STOP SIGN WITH A CAR AHEAD OF, AND BEHIND ME, WHEN I RELEASED THE BRAKE, I TRIED TO MOVE FORWARD, AND IT FELT LIKE I GOT HIT FROM BEHIND, THE CAR LURCHED FORWARD. ANOTHER TIME, MY HUSBAND WAS BACKING OUT OF A PARKING SPOT, AND HE HIT A TELEPHONE IN FRONT OF HIM. HE IS UNCLEAR WHAT HAPPENED. WE HAD DAMAGE TO THE FRONT OF THE CAR WHICH WE HAD TO REPAIR. ANOTHER TIME, I WAS DRIVING IN ECONOMY MODE IN TRAFFIC, WHEN I RELEASED THE BRAKE, AND STARTED TO ACCELERATE, THE CAR DIDN'T MOVE INITIALLY, THEN AFTER A SECOND OR TWO, IT RACED FORWARD WITH MY FOOT OFF THE ACCELERATOR, AND I HIT THE VEHICLE IN FRONT OF ME. ONLY MY CAR WAS DAMAGED. THE DEALER AND ACURA CORPORATE THEN INSPECTED IT AND I WAS TOLD "NOTHING WAS WRONG". MANY TIMES NOW, WHILE DRIVING THE CAR, IT SEEMS THAT THE ENGINE SHIFTS INTO NEUTRAL WHILE I'M DRIVING IT. IF I CONTINUE TO ACCELERATE, IT WILL BE STUCK FOR A FEW SECONDS, THEN PROPELS ME FORWARD WITH A JERK. I WAS TRYING TO DO A LANE CHANGE LAST WEEK, AND THE CAR DIDN'T RESPOND TO MY FOOT ON THE ACCELERATOR, LIKE THE ENGINE WAS "STUCK". I WAS LUCKY THERE WASN'T A CAR BEHIND ME, BECAUSE I CHANGED LANES, THEN ABRUPTLY SLOWED DOWN.I TREATED IT LIKE A HYDROPLANE, I DIDN'T ACCELERATE, AND THE ENGINE RETURNED TO NORMAL FUNCTIONING. LATER THAT DAY, I WAS DRIVING TOWARD A TOLL BOOTH, AND AGAIN, I FELT THE ENGINE SHIFT AND IT WOULDN'T RESPOND TO MY FOOT ON THE ACCELERATOR. THIS CAR IS UNSAFE. I DO NOT FEEL AS IF I CAN DRIVE IT SAFELY. I AM STUCK IN A LEASE FOR TWO MORE YEARS. I WOULD REALLY LIKE THEM TO ACKNOWLEDGE TRANSMISSION PROBLEMS AND GET IT REPAIRED.

NHTSA ODI 10786481