What 339 owners told NHTSA about the 2015 Acura TLX

Car randomly goes into neutral and stays in neutral not allowing gear change

NHTSA ODI 11744119

The contact owns a 2015 Acura TLX. The contact stated that while driving at various speeds the vehicle had suddenly began to shake and rattle and eventually stalled. The contact able to restart the vehicle and continued to drive. Over time the failure continued to occur more frequently. The vehicle was taken to the local dealer who diagnosed the fuel pump needed to be replaced. The vehicle was later repair by a local mechanic. The manufacturer was contact regarding the failure and informed that the VIN was not included in the NHTSA Campaign Number: 23V858000(FUEL SYSTEM, GASOLINE). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 89,000.

NHTSA ODI 11737765

The emergency brake system continues to come on and read all the type of stuff on the screen, as well as the LKAS keeps coming on the screen showing problems and when it does, the transmission or engines stalls a little and slows up and speed down on its on

NHTSA ODI 11733172

The contact owns a 2015 Acura TLX. The contact stated that the rear-view camera displayed a distorted image while the vehicle was in reverse(R). The failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The contact stated that the image was being blocked. Additionally, the rear-view mirror had dark sunspots that obstructed the driver's visibility. Most recently, the contact became aware that the driver’s seat was fractured where the seat adjust buttons were located. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 50,000.

NHTSA ODI 11728647

Vehicle displays two warnings under normal usage. First warning is Emissions system issue and second is Brake System Failure. The Vehicle runs completely normal and operational, however these two warnings flash on the vehicle. The parking brake indicator also flashes. Vehicle has been to dealership/shop for multiple repairs; around 3-4 repairs within two months with no resolve for the same warning/issue.

NHTSA ODI 11724835

The vehicle is throwing a steering code of LSAK. The steering is being compromised as the vehicle cannot determine if it is being steered correctly or not. After researching this code, I have seen hundreds of other people so far complaining about the same code for this year, make and model. One person had stated that his steering stopped mid way on his drive. I looked up the prices of correcting this issue and it ranges anywhere form 1800.00 to 2000 .00. My vehicle only has 65,000 miles on it and this is a potentially very dangerous situation. With the hundreds of customers that I have seen so far that are complaining of the same issue, I do not feel that this should be the customers responsibility to fix but rather a recall or at the very least a class action lawsuit if the dealer will not correct this potentially very dangerous issue.

NHTSA ODI 11721414

The contact owns a 2015 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The dealer was contacted several times for the recall repair; however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated while driving 45-50 MPH, the vehicle lost motive power. The contact was able to veer to the shoulder of the road. The vehicle failed to restart and was towed to Firestone, where it was diagnosed and determined that the engine had seized. The vehicle was not repaired and was towed to the residence. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.

NHTSA ODI 11709143

The contact owns a 2015 Acura TLX. The contact stated that while driving at undisclosed speeds, the vehicle hesitated while accelerating. The message to stop driving and have the vehicle serviced immediately was displayed. The vehicle was towed to the dealer, who diagnosed that the Automatic Transmission Fluid (ATF) warmer had failed. The dealer diagnosed the vehicle with other undisclosed failures due to the ATF warmer failure. The vehicle was not repaired. The manufacturer was informed of the failures and opened a case. The failure mileage was approximately 77,000.

NHTSA ODI 11708770

The fuel delivery system, specifically the fuel pump, has malfunctioned. This vehicle is subject to a fuel pump safety recall, which was reportedly repaired in 2022; however, the vehicle continues to experience the same failure symptoms and is available for inspection upon request. The vehicle has stalled multiple times at highway speeds, resulting in sudden loss of power while driving and creating an immediate risk of collision with surrounding traffic. My family was in the vehicle during these incidents, significantly increasing the risk of serious injury or death. The problem has been reproduced multiple times, including after the vehicle was taken to an authorized Acura dealership. During the most recent visit, diagnostic trouble codes were cleared, but the recalled fuel pump was not repaired or replaced. After being released by the dealership, the vehicle stalled again under similar driving conditions. The vehicle was inspected by the dealership, but no corrective repair was performed beyond clearing codes. The manufacturer has not yet properly remedied the recurring safety defect. Prior to stalling, the vehicle exhibited intermittent hesitation, loss of power, and engine shutdown. Warning indicators and fault codes were present at times and were cleared by the dealership without resolving the underlying issue. These symptoms have continued intermittently since the recall repair. This appears to be a failure to properly diagnose and correct a known safety defect, resulting in repeated dangerous highway stalls and placing occupants at serious risk.

NHTSA ODI 11704795

My 2015 Acura TLX’s engine has internal issues with rod bearings, as mentioned in other recalls of the same year, yet my VIN does not fall within the recall.

NHTSA ODI 11704805

The contact owns a 2015 Acura TLX. The contact received notification of a manufacturer’s recall: 2062837681, for the crankshaft bearing, and took the vehicle to the dealer for the repair. The vehicle was repaired; however, three weeks after the repair, the vehicle started making a knocking sound while accelerating or while idling. There were no warning lights illuminated. The vehicle was taken to the dealer, who determined that oil was leaking from the vehicle and that the timing belt needed to be replaced. The vehicle was not repaired. After retrieving the vehicle from the dealer, the contact became aware that oil was still leaking from the vehicle, with an abnormal odor coming from the vehicle. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 122,312.

NHTSA ODI 11703639

The contact called on behalf of the owner of a 2015 Acura TLX. The contact's son received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling), and the vehicle was taken to the dealer; however, the dealer had cancelled all three recall repair appointments because a technician was not available to repair the vehicle. Most recently, the contact's son was informed that the vehicle needed to be inspected to determine whether the recall repair was needed. The manufacturer was not made aware of the issue. The vehicle owner had not experienced a failure.

NHTSA ODI 11701689

Subject: Complaint - Safety Recall Failure (#23V75100) - Engine Failure Summary: This is a complaint regarding a failure of the safety recall repair performed under Recall #23V75100, which addressed a rod bearing issue that can cause engine failure. Details: 1. On or about April 4, 2024, Southern Acura of Newport News, VA replaced the long block under Recall #23V75100 after the original engine failed at approximately 130,810 miles. 2. On or about September 5, 2024, at approximately 173,722 miles, the replacement engine failed again. 3.The vehicle is currently located at Hall Acura of Virginia Beach, VA. , where the dealership has verified that the engine is seized and available for inspection. 4. The failure occurred while driving at approximately 70 mph in a construction zone, where there was no immediate shoulder or safe area to pull off. The sudden loss of power nearly caused a rear- end collision. 5.An independent service center, American Pride - Fort Eustis in Newport News, VA., also verified the problem and found metal shavings and bearing metal coming from the oil pan. 6. There were no warning lamps or alerts prior to the engine failure; all warning lights illuminated only after the loss of power

NHTSA ODI 11697891

The contact owns a 2015 Acura TLX. The contact stated that while her grandson was driving approximately 40 MPH, the vehicle stalled. There was no warning light illuminated. The contact called for tow truck service, but the tow truck driver was unable to shift the transmission into neutral(N). The vehicle was towed to an independent mechanic, and the contact was informed that the mechanic was unable to work on the engine and transmission failures. The contact had the vehicle towed to a dealer and was informed that there would be a cost for the vehicle to be diagnosed. The contact requested a diagnostic test and was informed by the dealer that there was a hole in the oil pan, causing engine oil to leak out and causing the vehicle to stall. The contact had called the Insurance Company about the hole in the oil pan and was advised to have the oil pan and engine inspected. The dealer found that the hole in the oil pan had been caused by a fractured crankshaft that punctured the oil pan. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 73,000.

NHTSA ODI 11684458

As I was driving my 2015 Acura TLX the status indicator on the dashboard started flashing all sort of messages, VSA, transmission, park, so on and so forth. Atleast 5-10 different messages displayed and all sorts of warning lights showed up. The vehicle then shifted to Neutral (N) and flashed N repeatedly. I was able to pull off the road safely but I was unable to put the car in Park, Drive, Reverse. I was only able to use the parking brake and shut the car off. I tried turning the vehicle on twice and both times it was in Neutral. After letting the car sit for 30 minutes I tried starting it again and at that point the vehicle was in park and only displayed approximately 3 messages; I was able to drive the vehicle again. I’ve owned this vehicle for 10 years and it’s gone into Neutral once before. I’ve also had the vehicle display multiple messages while driving. The vehicle was drivable with the few messages and after a few days the messages went away and functioned normally.

NHTSA ODI 11682597

My 17 year old son drove across town about 6-7 miles from home, on a back road. Out of nowhere, his 2015 TLX started to make a sound like knocking or thumping. Just moments afterwards, most if not all of the engine warning lamps illuminated at once.. He pulled off as best he could there was a loss of power and massive amounts of steam pouring out from the under hood. At sunrise I went to the car to wait for AAA I was astonished at the mess on the pavement under and around the car, and even more surprised to hear from my mechanic told that the engine had seized. I remember my mechanic using the word "warped" to describe it to me. I had him replace the engine, as I was I unaware of the recall at that time. It was not inspected by anyone besides my mechanic.

NHTSA ODI 11678660

The contact's client owns a 2015 Acura TLX. The contact stated while the client was driving 65 MPH, the vehicle shut down in the middle of traffic. There were no warning lights illuminated. The contact stated that the transmission failed to shift into drive or reverse. Additionally, there was an unknown failure with the brakes and transmission. The contact stated that the failure was related to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the instrument cluster had failed and needed to be replaced. Additionally, the catalytic converter needed to be replaced. The contact stated that the driver suffered a stroke after the failure, and medical attention was provided. The manufacturer was contacted and opened a case. The failure mileage was approximately 67,000.

NHTSA ODI 11678154

The contact owns a 2015 Acura TLX. The contact stated while driving 70 MPH, the vehicle vibrated abnormally. The contact became aware that the front axle had detached from the vehicle. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 94,906.

NHTSA ODI 11670177

Connecting rod bearing seizure leading to engine failure on the TLX 2018 engine 3.5 liter V6 engine. Our 2015 TLX Acura we had to replace our engine because of the connecting rod bearing seizure and our extended warranty covered it around 2020. In 2023 the second the Acura motor which is TLX 2018 engine 3.5 liter V6 failed due to same problem, connecting rod bearing seizure. Acura will not do a recall on that motor. They say because its was manufacture in a different warehouse its not covered or a problem. I know there are other people struggling with the same issues on the 2018 engine. I know there are other investigations on this motor.

NHTSA ODI 11667183

EVERYTHING PREVIOUSLY REPORTED ( ON OTHER INCIDENTS REPORTS) HAPPENED WHILE MY DAUGHTER WAS DRIVING ON THE HIGHWAY! YOU NEED TO CORRECT THIS!!! [XXX] NHTSA ID NUMBER: 11641522 Components: ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL NHTSA ID Number: 11641522 Incident Date [XXX] Consumer Location TEMPE, AZ Vehicle Identification Number [XXX] *** Summary of Complaint CRASHNo FIRENo INJURIES0 DEATHS0 I was driving on the freeway going at the speed of traffic about 65-70mph then suddenly I heard my car engine slowing down and multiple lights popped up on my dashboard. I looked at my speedometer and it indeed was decreasing in speed. I tried to accelerate little by little and it did not. My check brake system, check brake hold system, check power steering system, check VSA system, check hillstart assist system, check emission system lights popped up on my dashboard. My car felt like I was popping the clutch, jerking a lot. I was able to move over to the right shoulder and park. I turned the car off and I was able to turn it back on unfortunately but the lights were still popping up and my car kept jerking and not accelerating. This happened while driving on the highway this is extremely dangerous! There has been others with the same issue. 1 Affected Product Copy Link to Information July 12, 2024 NHTSA ID NUMBER: 11601499 Components: POWER TRAIN, VEHICLE SPEED CONTROL NHTSA ID Number: 11601499 Incident Date [XXX] Consumer Location HUNTINGTON BEACH, CA Vehicle Identification Number [XXX] Summary of Complaint CRASHNo FIRENo INJURIES0 DEATHS0 While driving on the freeway/highway my vehicle went into limp mode and shifted into neutral. My vehicle would not allow me to shift gears and the car would not let me accelerate anymore. I had to think quickly and move out from upcoming traffic. With little speed I had on my vehicle I could only shut down the car and wait for a tow truck. T INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11663635

Hi, I have had a couple instances where the engine revved up between gears. Both times, I remember it happening rather soon after starting off from a stop sign. I didn't pay it much mind, but noted it. Just today, I asked my wife ([XXX]) whether she had noticed anything with the car. I purposely didn't ask any leading questions. She said a few times it would jump instead of smoothly going to the next gear. In Seaside, OR, I started to pull out onto [XXX], planning to take a right and head south bound. There was a Southbound car approaching from the North, but I had plenty of time to pull out and get up to speed. Immediately after starting out, the car popped into neutral and the RPMs raced. I already had some momentum and was on the highway, so I couldn't brake, and because it went into neutral, I hadn't finalized my turn so I was still pointing SE. As the car quickly approached, all I could do was use what little momentum I had and continue into the Northbound lane so the oncoming car could pass. Because of the slight slope to the Northbound shoulder, I was able to slowly come to a stop. I put the car in Park, turned it off, then back on, and everything came back to normal. I cannot begin to express how scared I was. I have lost brakes before in a car, but I know to use the emergency brake. I was completely dumbfounded as to how to react. Had there been oncoming traffic, it would have been an awful accident. Why is there no recall on this? I researched on Google and found a recall on 2015 Acura TLX 6-cylinder transmission due to a bad wiring harness on their 9-Speed transmission. I know mine is an 8-speed, but would it not use the same wiring harness with slight modifications? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11660119

Electrical brake signal came on and emission light

NHTSA ODI 11657951

Oil pump seal leaking, was leaking prior to rod bearing recall repair, Acura didn't recommend nor replace during recall, engine is smoking, also at night, lane keep assist repeatly steers towards passing vehicle headlights almost causing head-on collision, extremely scary, this is ridiculous and I'm stuck with vehicle being I'm upside down on loan, Absolutely a nightmare!!!! Contacted dealership that completed recall and was given run around so I called acura and they spoke with dealer, dealer waived diagnostic fee, but are charging for parts n services which I can't afford. And, I no longer trust them under my hood so unsure of what to do!!! This is my hard earned money at work!!!

NHTSA ODI 11654261

acura tlx stop start system It will turn off on red light or stop! Engine fails to restart on its own! Jump start required!!!! Is NOT SAFE for millions of families!

NHTSA ODI 11651577

The contact owns a 2015 Acura TLX. The contact stated while driving approximately 45 MPH, the vehicle failed to maintain the speed while the accelerator pedal was depressed. The contact stated that the vehicle lost automotive power. Several unknown warning lights were illuminated. The contact sustained injuries upon pre-existing injuries from the failure and sought medical attention. The contact was able to pull onto the shoulder of the roadway. The vehicle was towed to a local dealer where it was diagnosed that the cluster had caused the catalytic converter to fail. The vehicle was repaired at the owner's expense. The contact stated that the vehicle failed to respond as needed while the accelerator pedal was depressed. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, there was an abnormal sound coming from the transmission. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

NHTSA ODI 11648801