What 339 owners told NHTSA about the 2015 Acura TLX

IN AN IMPACT WITH A PARKED CAR THAT TOTALED THE TLX , THE AIRBAGS NEVER DEPLOYED WHICH LED TO INJURY TO THE DRIVERS CHEST AND THE HIP OF THE PASSENGER IN THE FRONT OF THE CAR. THE ATTACHED PICTURE SHOW THAT THE FRONT IN IS CRUSHED WHILE THE INSIDE PICTURES SHOW THAT THE AIRBAGS NEVER DEPLOYED. AFTER THE IMPACT THE CAR COULD NOT BE CONTROLLED. PER DRIVER, SHE TRIED TO BREAK, BUT CAR DID NOT STOP. SHE TRIED TO TURN POWER OFF AT IGNITION BUT THAT DID NOT STOP. PUT CAR IN PARK BUT IT CONTINUED ROLLING BACKWARDS UNTIL THE CAR IMPACTED A RETAINING WALL DAMAGING THE BACKEND OF THE CAR. STILL, ACURA SAFETY SYSTEM NEVER DEPLOYS AIRBAGS. ACCORDING TO THE DRIVER, AFTER THE COLLISION ALL SYSTEMS FAILED. SHE WAS UNABLE TO BRAKE OR STOP THE CAR WITH GEARS OR TURNING POWER OFF. WE HAVE MORE PICTURES. IT SEEMS I WAS ONLY ABLE TO LOAD 1. *TR CONSUMER HAS REACHED OUT TO THE MANUFACTURER. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ODI 11231579

TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRVING VARIOUS SPEEDS, THE VEHICLE SHIFTED BETWEEN GEARS VERY ROUGHLY. ADDITIONALLY, THE VEHICLE TOOK AN EXCESSIVELY LONG TIME TO STOP AFTER APPLYING THE BRAKE PEDAL. WHILE THE CONTACT'S SON WAS DRIVING 15 MPH, THE DRIVER APPLIED THE BRAKES; HOWEVER, THE VEHICLE FAILED TO STOP. AS A RESULT, THE DRIVER CRASHED INTO A POLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A BODY SHOP WHERE THE COSMETIC DAMAGE WAS REPAIRED, BUT THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. ON ANOTHER OCCASION, WHILE THE CONTACT'S SON WAS DRIVING 10 MPH, THE DRIVER APPLIED THE BRAKES, BUT THE VEHICLE FAILED TO STOP AGAIN. AS A RESULT, THE DRIVER STRUCK THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO DCH MONTCLAIR ACURA (100 BLOOMFIELD AVE, VERONA, NJ 07044) WHERE THE COSMETIC DAMAGE WAS REPAIRED; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE CONTINUED TO RECUR AND THE VEHICLE WAS TAKEN TO RAMSEY ACURA (65 NJ-17, RAMSEY, NJ 07446) WHERE THE DEALER UPDATED UNSPECIFIED SOFTWARE ON THE VEHICLE, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUGGESTED A DIFFERENT DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. *BF UPDATED 8/3/18*JB

NHTSA ODI 11039990

MY WIFE WAS INVOLVED IN A CAR ACCIDENT IN WHICH OUR CAR GOT T-BONED ON THE DRIVER SIDE. MY WIFE WAS COMPLETELY BLINDSIDED AND ALL THE AIRBAGS ON THE DRIVER SIDE DEPLOYED AND WHEN SHE SAW THE SMOKE SHE THOUGHT THERE WAS A FIRE SO SHE TOLD MY MOTHER IN LAW TO QUICKLY GET MY 2 YR. OLD CHILD OUT OF HER CAR SEAT. AS MY WIFE AND HER SISTER WHO WAS ALSO SITTING IN THE FRONT STARTED WALKING TOWARDS THE BACK OF THE CAR TO GET ME DAUGHTER OUT OF THE CAR OUR CAR STARTED ROLLING BACK EVEN THOUGH IT WAS SMASHED TO THE RIGHT SIDE OF THE RODE AND WAS AT A COMPLETE STOP. MEANWHILE HER MOM WAS IN THE BACK TRYING TO GET OUT OF A MOVING CAR WHICH SHE THOUGHT WAS ON FIRE. SINCE THE CAR STARTED ROLLING BACK INTO ONCOMING TRAFFIC MY MOTHER IN LAW WHO WAS HOLDING MY DAUGHTER GOT DRAGGED ALONG THE PAVEMENT WITH MY DAUGHTER IN HER CHEST BECAUSE HER LEG GOT STUCK IN THE CAR. SHE FINALLY GOT OUT OF THE CAR AS IT WAS ROLLING PAST THE MIDDLE OF THIS BUSY STREET BUT THE CAR KEPT ROLLING BACK UNTIL EVENTUALLY THE BACK BUMPER ROLLED INTO ANOTHER CAR. MY WIFE SWEARS SHE PUT THE CAR IN PARK AND HAS NO IDEA WHY THE CAR STARTED ROLLING BACK AND OBVIOUSLY SHE WOULDN'T GET OUT OF A MOVING CAR SO YOU KNOW THE CAR HAD COME TO COMPLETE STOP. WHEN WE CALLED ACURA TO REPORT THIS ISSUE THEY CHALKED IT UP TO MY WIFE LEAVING THE CAR IN NEUTRAL BUT THE CAR WAS NOT SMASHED ONTO A HILL AND THE ROAD WAS FLAT. FURTHERMORE WE FOUND ONLINE THERE ARE PARKING BRAKE ISSUES WITH THE TLX BUT THE ACURA REP STATED THE RECALL WAS NOT FOR OUR VIN#. MY DAUGHTER AND MOTHER IN LAW COULD HAVE DIED FROM THIS ISSUE BUT ACURA REALLY DIDN'T SHOW ANY CONCERN.

NHTSA ODI 11011205

DRIVING AT APPROXIMATELY 15MPH WENT TO STOP FOR TRAFFIC AND BRAKES FAILED. REAR ENDED JEEP GRAND CHEROKEE. NO PEDAL PULSE FOR ABS ROADS WERE NOT SLIPPERY. *TR

NHTSA ODI 10934570

TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE CRASH SITE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10897587

TL* THE CONTACT OWNED A 2015 ACURA TLX. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BECAME DIFFICULT TO STOP. THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE, FLIPPED OVER, AND ROLLED UNTIL IT STOPPED. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES AND WAS TRANSPORTED TO THE EMERGENCY ROOM. THE CONTACT SUSTAINED INJURIES TO THE BACK, FACE, AND BOTH KNEES. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,625. UPDATED 05/17/16*LJ UPDATED 12/13/2017*JS

NHTSA ODI 10852551

AFTER A MINOR FENDER BENDER, THE VEHICLE BECAME COMPLETELY DISABLED AND BLOCKED FOUR (4) LANES OF TRAFFIC FOR ALMOST FOUR (4) HOURS. THE DRIVER-SIDE KNEE AIRBAG DEPLOYED AND SEVERAL SENSORS/RELAYS BECAME INOPERABLE AND THE CAR REPORTED A BRAKING SYSTEM FAILURE THAT RENDERED THE CAR IMMOBILE. THE TIRES LOCKED UP AND THE VEHICLE SUBSEQUENTLY HAD TO BE DRAGGED ONTO A FLATBED TOW TRUCK. ADDITIONALLY, THE ACURALINK SERVICE DID NOT CONTACT ME UNTIL 90+ MINUTES LATER AND THE ASSIST/SOS BUTTON FELL OFF OF THE CAR BEFORE I COULD ENGAGE IT. WHILE MAKING A LEFT TURN, THE FRONT END OF MY CAR WAS SIDESWIPED. MY VEHICLE IMMEDIATELY BECAME IMMOBILIZED WITH THE BRAKES FULLY ENGAGED ON ALL FOUR (4) TIRES. THE ACCIDENT HAPPENED ON A FOUR (4) LANE CITY STREET. MY CAR CAME TO REST IN A PARALLEL POSITION BLOCKING ALL FOUR (4) LANES.

NHTSA ODI 10789314