What 399 owners told NHTSA about the 2014 Volkswagen Jetta Hev

THE SERVICE LIGHT ON MY VEHICLE CAME ON 4-5-18 WHEN I ARRIVED HOME. I TURNED OFF MY CAR AND TURNED IT BACK ON AS THE SERVICE LIGHT WAS NO LONGER ON. ON FRIDAY APRIL 6, 2018 I WENT TO THE STORE AND CAME BACK HOME AS THE VEHICLE WAS OPERATING PROPERLY AND PARKED ON MY DRIVEWAY. APPROXIMATELY ONE HOUR LATER I WENT TO RETURN SOME ITEMS AS THE VEHICLE WILL NOT CRANK OVER. MY VEHICLE WAS TOWED TO A NEAR BY VW DEALERSHIP AND FOUR DAYS LATER I WAS INFORMED THAT THE TIMING CHAIN JUMPED AND MAY HAVE CAUSED DAMAGE TO MY MOTOR. I WAS INFORMED THAT IT MAY COST ANYWHERE FROM $2,000.00 TO $10,000.00. I WAS INFORM THAT A NEW MOTOR WILL COST $10,000.00. WHILE VIEWING THE INTERNET I NOTICED MULTIPLE COMPLAINTS, ISSUES AND LAW SUITS PERTAINING TO THIS SIMILAR ISSUE. WHY IS THIS NOT A RE-CALL WITH MULTIPLE COMPLAINANTS?

NHTSA ODI 11084460

DEALERSHIP HAS HAD MY CAR FOR 100 DAYS AND STILL NOT FIXED. 2014 - 2 CLUTCHES AND A REBUILT TRANSMISSION LATER. CAR WAS RETURNED, SAME DAY 5TH GEAR WENT OUT AGAIN ON INTERSTATE 95 ALMOST KILLED MY SON.

NHTSA ODI 11063211

WHILE DRIVING JUST AFTER I EXITED THE FREEWAY, WAS PULLING INTO A PARKING LOT TO GO HAVE LUNCH, THE ENGINE DIED, AND THE STEERING LOCKED UP, WAS UNABLE TO STEER. I WENT IN ATE LUNCH DROVE IT HOME ON SURFACE STREETS WITHOUT A PROBLEM. IT IS A HYBRID, I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY'RE TELLING ME IT IS $13,000 TO FIX, BUT I'M MORE CONCERNED THAT THE CAR AGAIN COULD JUST LOCK UP, AND NOT STEER.

NHTSA ODI 11058447

THE HORN DOES NOT WORK, ENGINE LIGHT STAYS ON WHILE DRIVING OR IN PARK, WHEN YOU PUT GAS IN THE VEHICLE YOU HAVE TO PRESS THE ACCELERATOR FOR IT TO START OTHERWISE IT WILL CUT OFF, HEATER BLOWS A LITTLE ON 2 OTHER THAN THAT BLOWS OUT COOL AIR

NHTSA ODI 11057134

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS PARKED, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO DARCARS VOLKSWAGEN SILVER SPRING (12511 PROSPERITY DR, SILVER SPRING, MD 20904) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED THE CONTACT'S COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 72,844. UPDATED 11/07/17*LJ CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 7/19/18*JB *TR

NHTSA ODI 11024674

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. UNABLE TO TURN OFF ENGINE.

NHTSA ODI 11023707

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE, CONTACT DEALER AND HYBRID FAILURE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PUSHED TO A PARKING LOT. DUE TO THE PROXIMITY TO HIS RESIDENCE, THE CONTACT PUSHED THE VEHICLE HOME. THE VEHICLE WAS TOWED TO THE DEALER (PRESTIGE VOLKSWAGEN IN STAMFORD, CONNECTICUT) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,400.

NHTSA ODI 11004344

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT UNKNOWN SPEEDS, THE VEHICLE SHOOK AND THE INSTRUMENT PANEL LIGHTING FLASHED. THE DRIVER DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO SLOW DOWN OR STOP. AS A RESULT, THE DRIVER CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE DRIVER SUSTAINED INJURIES TO THE LEFT SHOULDER AND BACK, WHICH REQUIRED MEDICAL ATTENTION. THE INJURIES TO THE OTHER VEHICLE OCCUPANTS WERE UNKNOWN. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS AWAITING DIAGNOSIS. SEVERAL WEEKS PRIOR TO THE COLLISION, THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FLASHING INSTRUMENTAL PANEL LIGHTING AND INTERMITTENT STARTING ISSUE. AT THAT TIME, THE VEHICLE WAS DIAGNOSED AS NEEDING A NEW BATTERY. THE BATTERY WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 10969314

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT DURING COLD WEATHER CONDITIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A CONDENSATION BUILT UP IN THE INTER COOLING. THE VEHICLE WAS REPAIRED. THE CONTACT WAS OFFERED TO PURCHASE AN UPGRADE KIT TO PREVENT THE FAILURE FROM REOCCURRING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

NHTSA ODI 10945919

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WAS DRIVING SLUGGISH AND WAS SLOW TO ACCELERATE IN ANY GEAR. IN ADDITION, VARIOUS WARNING INDICATORS ILLUMINATED. THE CONTACT WAS NOT ABLE TO DRIVE OVER A CERTAIN RATE OF SPEED. THE VEHICLE DRASTICALLY DROVE SLOWLY AND THEN RACED INTO THIRD GEAR. THE DEALER DIAGNOSED THAT THE FUEL INJECTION MAY BE AT FAULT, BUT PROVIDED NO SPECIFIC DIAGNOSIS. THE FAILURE CONTINUED. THE DEALER STATED THAT THE O-RING NEEDED TO BE REPLACED. IF THAT DID NOT PROVIDE A SOLUTION, THE TRANSMISSION MAY NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ODI 10935888

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE EPC WARNING INDICATOR ILLUMINATED. SHORTLY AFTER, THERE WAS A DRASTIC REDUCTION IN SPEED EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPLACED AN INTERNAL PART WITHIN THE TURBO ENGINE ASSEMBLY. TWO WEEKS LATER, THE INDICATOR ILLUMINATED AGAIN AND THERE WAS A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS TOWED BACK TO THE DEALER FOR FURTHER INSPECTION. THE DEALER WAS UNABLE TO PROVIDE A SOLUTION. THE MANUFACTURER WAS TO ESCALATE THE CONCERN AND RESPOND BACK TO THE CONTACT TO DETERMINE A REPAIR REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

NHTSA ODI 10907566

ONE DAY I WAS PULLING OUT OF A PARKING LOT ONTO A SMALL STREET WITH A SLIGHT HILL. FELT LIKE THE CAR WAS STALLING BUT I THOUGHT MAYBE I DIDN'T PRESS ON THE GAS HARD ENOUGH. THE CAR ROLLED SLIGHTLY BACKWARDS UNTIL I HIT THE BRAKES. I TRIED PRESSING THE GAS HARDER. NEXT THING I KNEW, THE ENGINE WAS OFF AND BATTERY WARNING LIGHT CAME ON. A COUPLE OF OTHER LIGHTS CAME ON AS WELL, BUT THOSE COME ON AND THEN GO OFF OFTEN SO I DON'T KNOW WHAT TO MAKE OF THAT. THE NEXT DAY I WAS DRIVING DOWN THE ROAD AND AS I SLOWED DOWN WITH TRAFFIC APPROACHING STOP LIGHT THE VEHICLE STARTED TO SHAKE AS IF IT WAS TRYING TO QUIT ON ME. I PULLED OVER INTO A BANK PARKING LOT TO STOP AND RESTART THE CAR. ANOTHER LIGHT CAME ON BUT IT IS OFF NOW. I'M WORRIED THAT THIS WILL HAPPEN AGAIN AND RESULT IN AN ACCIDENT. NOT SURE WHAT IS WRONG OR IF THE VEHICLE IS SAFE TO DRIVE.

NHTSA ODI 10883698

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO HESITATE AND THE VEHICLE STALLED. THE CONTACT PARKED, TURNED OFF, AND RESTARTED THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE AIR FLAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, WHEN DRIVING IN COLD INCLEMENT WEATHER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SENSOR WAS FROZEN. THE VEHICLE WAS NOT REPAIRED. THE CHECK ENGINE WARNING LIGHT AND THE GLOW PLUG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT NOTIFIED THE MANUFACTURER WHO ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE. THE FAILURE MILEAGE WAS 21,758.

NHTSA ODI 10822655

AT 60MPH VEHICLE LOST POWER ON HIGHWAY AND ULTIMATELY STALLED OUT. IT RESTARTED 6 TIMES BUT NOT ENOUGH POWER TO MOVE AND STALLED IN APPROX 20 SECONDS. IT ACTED LIKE A FLOOD OUT SITUATION. NO THROTTLE RESPONSE. IT JUST CHUGGED AND DIED. JAN 24, 2016 33 DEGREES. 37,000 MILES. AFTER A NUMBER OF TRIES AND STALLS FINALLY STARTED UP AFTER 45 MINUTES....SO FAR HAS CONTINUED TO RUN FINE. 2/3 FULL TANK OF DIESEL.

NHTSA ODI 10822078

I WAS DRIVING MY 2014 JETTA SE (14 MONTHS AGO 13658 MILES ON THE CAR) ON NOVEMBER 25, 2015, WHEN IT COMPLETELY STOPPED ON HIGHWAY 101 IN CALIFORNIA AT 4 PM ON THE DAY BEFORE THANKSGIVING. I WAS AT A COMPLETE STOP WHEN THE ENGINE TURNED OFF. I TURNED OFF MY CAR AND RESTARTED IT AND THE ENGINE WAS SHAKING BADLY (FROM SIDE TO SIDE) AND THE MORE I DROVE THE CAR THE MORE LIGHTS STARTED TURNING ON. I WAS STUCK IN MAJOR HOLIDAY TRAFFIC AND ALMOST GOT HIT ON NUMEROUS OCCASIONS AND GOT HONKED AT MULTIPLE TIMES BECAUSE I WAS UNABLE TO KEEP UP IN TRAFFIC DUE TO THE VIOLENT SHAKING OF THE VEHICLE. GOING ABOVE 25 MILES AN HOUR CAUSED THE CAR TO MAKE A LOUD NOISE AND SHAKE EVEN MORE VIGOROUSLY, MAKING IT IMPOSSIBLE AND DANGEROUS TO DRIVE. THE FIRST LIGHTS TO TURN ON INCLUDED THE EPC, OIL LIGHT (ENGINE LOW OIL) AND ENGINE (EMISSION CONTROL LIGHT). HOWEVER, AS I DROVE THE CAR MORE, TO PULL OVER TO SAFETY BECAUSE I WAS UNABLE TO PULL OVER AT THE CURRENT PLACE I BROKE DOWN, THE MORE LIGHTS STARTED TO TURN ON SUCH AS THE TIRE PRESSURE SYSTEM. I HAD TO BE TOWED TO THE NEAREST DEALER WHO SAID 3 OF MY 4 IGNITION COILS WERE MISFIRING. I GOT THE CAR BACK ON DECEMBER 1, 2015 AND MY CAR BROKE DOWN AGAIN ON DECEMBER 4, 2015, WITH THE SAME PROBLEM. IT WAS BROUGHT BACK INTO A DIFFERENT DEALER DUE TO BREAKING DOWN IN A DIFFERENT AREA. THE IGNITION COILS HAVE FAILED AGAIN, CAUSING MY ENGINE TO SHUT DOWN AND PUTTING ME IN A VULNERABLE PLACE. I AM LUCKY THAT MY ENGINE FAILED ON A CITY STREET THE SECOND TIME COMPARED TO A BUSY HIGHWAY BUT THIS CAR IS NOT SAFE AND I AM LUCKY TO BE ALIVE, BECAUSE THE FIRST BREAK DOWN ON A MAJOR HIGHWAY WAS NOT ONLY SCARY BUT A LIFE-THREATENING SITUATION.

NHTSA ODI 10808644

I PURCHASED A 2014 VW JETTA, BRAND NEW FROM VW BOISE IN IDAHO. ON 3 OCCASIONS, I REPORTED AN ISSUE WITH THE CAR SHAKING/LOSING ACCELERATION POWER WHILE DRIVING (A SERIOUS SAFETY ISSUE). IN OCTOBER 2015, I HAD IT IN FOR SERVICE AND EXPLAINED THE SITUATION TO THEM AGAIN, THEY ASSURED ME THAT A SOFTWARE UPDATE WOULD FIX IT. ON 12/02/2015, I WAS DRIVING TO PICK UP MY DAUGHTER AFTER WORK AND A CAR IN FRONT OF ME WAS TURNING. I BRAKED AND THE CAR STARTED TO SHAKE AND STUTTER. I LET OFF OF THE BRAKE AND LIGHTLY PRESSED THE GAS TO ACCELERATE AND THE CAR STARTED SHAKING VIOLENTLY. I IMMEDIATELY TURNED INTO THE PARKING LOT AND MY CAR BLEW A CLOUD OF EXHAUST AND DIED. I HAD TO WAIT OVER 25 MINUTES BEFORE I WAS ABLE TO SPEAK WITH A REP FROM VW ROADSIDE AND THEN I HAD TO WAIT AN ADDITIONAL HOUR BEFORE THE TOW TRUCK WOULD BE ABLE TO TOW MY CAR. I ALSO WAS NOT GIVEN A LOANER BECAUSE THEY STATED THAT THEY HAD NONE AVAILABLE. I HAD TO CALL VW FOR AN UPDATE AS THEY HAD NOT CALLED ME AND THEY SAID IT MIGHT BE BECAUSE OF BAD GAS (WHICH I KNOW IS NOT THE ISSUE AS IT HAS BEEN DOING THIS FOR OVER A YEAR). THEY SAID THEY WOULD CALL ME BEFORE CLOSE OF BUSINESS ON 12/03 WITH ANOTHER UPDATE. I DID NOT GET A CALL BACK AND I FILED A COMPLAINT WITH THE VW CONSUMER'S DEPARTMENT BUT THEY WERE NOT HELPFUL AND SAID THEY'LL HAVE TO REFER IT TO A REGIONAL MANAGER. I AM STILL STUCK WITHOUT MY CAR, WITHOUT ANY EXPLANATION, AND WITHOUT A LOANER VEHICLE.

NHTSA ODI 10808452

THE ENGINE STALLED WHILE DRIVING DOWN THE HIGHWAY. THE GLOW PLUG LIGHT STARTED FLASHING AND THEN THE ENGINE STARTED LOSING POWER. THE ACCELERATION SLOWED TO A HALT AND THEN THE ENGINE JUST SHUT OFF. I COASTED TO THE SIDE OF THE ROAD AND HAD TO BE TOWED AWAY. THE VEHICLE WOULD NOT START AGAIN.

NHTSA ODI 10780940

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED SERVICE TO REMEDY THE FAILURE, BUT IT CONTINUED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

NHTSA ODI 10779637

BOUGHT THE CAR MAY 1ST 2014 13 MILES ON IT...ALL OF MAY SEEMED TO RUN OK...THEN FROM JUNE UNTIL NOW SEPT 2015 IT HAS A NON RESPONSIVE GAS PEDAL. SAME PROBLEM AS ENTRY IN MAY 2013. IT SCARES ME TO DEATH!!! CAN'T GET PAST 30 MPH TRYING TO GET ONTO THE FREEWAY....CROSSING TRAFFIC FROM LIGHTS...TRYING TO CHANGE LANES....SCARES ME WHEN I SEE A BIG SEMI BARRELING DOWN ON ME AND I CAN'T GET OUT OF THE WAY AND HE IS BLARING HIS HORN GIVING ME THE FINGER AND YELLING....THIS ON SEVERAL OCCASIONS. I HAVE TAKEN IT INTO 2 DIFFERENT VW SHOPS...THEY CANT DUPLICATE IT SO THEREFORE THERE ISN'T ANYTHING WRONG...NO CODES...ALSO HAZZARD LIGHT ON SEAT BELT LITE ON AND DINGING...TOOK 3 MO TO FIX THOSE....YET SEAT BELT STILL DOES......ONE DAY ITS OK NEXT NOT. WORST NOW IS IT IS TEARING MY 2011 FUSION APART AND THE PAIN IS EXCRUCIATING. VW WOULD NOT TAKE THE CAR BACK...BBB WAS INVOLVED UNTIL I CASTED THE FOOT FOR RELIEF....VW OFFERED ME ONE MO FREE PAYMENT...THAT I DIDN'T TAKE BECAUSE I WANTED THEM TO TAKE THE CAR BACK. THEN JUNE JULY AUGUST THE GAS MILEAGE DROPS BY NEARLY 100 MILES AND THEY SAY IT IS BECAUSE I USED THE AIR CONDITION...HARDLY...AUG GOT ONLY 254 MPG....I DON'T FEEL SAFE IN THIS CAR. I TRIED TO ENTER THIS LAST YEAR BUT APPARENTLY IT DIDN'T TAKE IT.

NHTSA ODI 10762676

THIS IS A 2014 VOLKSWAGEN JETTA SPORTWAGEN TDI (TURBO DIESEL) I COMMUTE FROM CHARLOTTE, NC TO DETROIT, MI APPROX ONCE EVERY 3 WEEKS. I TRAVELLED FROM A COLD (15F), WET CLIMATE, TO A WARMER CLIMATE (34F), AND PARKED MY VEHICLE OVERNIGHT. THE NEXT MORNING, THE CAR WOULD NOT TURN OVER, AND ACTED LIKE THE BATTERY WAS DEAD. I CHECKED THE BATTERY, AND IT WAS 13.9VDC. I CONTINUED TO TRY TO START THE VEHICLE, EACH TIME THE STARTER MOTOR JUST MAKING A GRINDING NOISE AND NOT TURNING OVER. I LEFT THE VEHICLE FOR APPROX 20 MINUTES, AND TRIED AGAIN, WHEN IT EVENTUALLY TURNED OVER, ALL THE WARNING LIGHTS ON THE DASH CAME ON, AND THE CAR IDLED VERY ROUGHLY AT APROX 400 RPM. I TRIED TO INCREASE THE RPM, AND EVENTUALLY (5 MINUTES OF GENTLY PUSHING THE ACCELERATOR) IT GOT UP TO 800-900 RPM. I TRIED TO DRIVE, AND THE CAR STUMBLED AND SPUTTERED FOR A WHILE BEFORE GETTING UP TO NORMAL SPEED. THIS HAS HAPPENED 5 TIMES TOTAL SO FAR. 3 TIMES DEAD BATTERY / HYDRO LOCK SITUATION OCCURRED 1 TIME THE CAR RAN ROUGHLY, AND THEN WHEN I PULLED OUT ONTO THE MAIN ROAD THE CAR STUMBLED, DIED, AND WOULD NOT LET ME ACCELERATE. I QUICKLY PUT THE HAZARD FLASHER LIGHT ON, AND SOMEHOW AVOIDED A COLLISION WITH THE CARS AROUND ME. 1 TIME THE CAR RAN ROUGHLY FOR APPROX 5 MINUTES, THEN RAN SMOOTHLY THE REST OF THE TRIP. I'M WORRIED THAT I'VE DAMAGED THE ENGINE

NHTSA ODI 10734371

ON JULY 5, 2015, THE CLUTCH FAILED. THE CLUTCH WAS DEPRESSED TO DOWNSHIFT THE CAR AS WE WERE APPROACHING A TURNPIKE OFF RAMP. THE GEAR SELECTOR WAS MOVED OUT OF TOP GEAR AND INTO NEUTRAL; THE CLUTCH WOULD NOT RETURN, AND THE GEAR SELECTOR WOULD NOT MOVE OUT OF NEUTRAL. THE CAR HAD TO BE MANEUVERED THROUGH TRAFFIC FROM THE FAR LEFT LANE TO THE RIGHTS-SIDE SHOULDER, IN NEUTRAL. THIS PUT MY FAMILY AND EVERYONE AROUND US AT RISK OF SERIOUS INJURY. THERE WAS NO DEGRADATION OF CLUTCH SYSTEM PERFORMANCE. THIS CLUTCH FAILURE CAME SUDDENLY AND WITHOUT WARNING. I HAVE READ COMMENTS FROM OTHERS ONLINE WHO HAVE EXPERIENCED SIMILAR ISSUES. SEVERAL MONTHS AGO, THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE DEALERSHIP SERVICE MANAGER SUGGESTED THAT THE CLUTCH ISSUE COULD BE RELATED TO THE BRAKE BOOSTER ISSUE. MY WIFE AND I HAVE DRIVEN MANUAL TRANSMISSION CARS FOR YEARS. THIS IS THE FIRST CLUTCH-RELATED PROBLEM WE'VE EVER EXPERIENCED. UPDATE 9/15/15*CW UPDATED 11/7/2017*CN

NHTSA ODI 10732134

WE DROVE OUR 2014 V/W JETTA TO GROCERY STORE AND VEHICLE WAS PARKED IN THE PARKING LOT WHILE MY HUSBAND WAS SITTING IN IT WAITING FOR ME TO RETURN NO MORE THAN 20 MINUTES THE VEHICLE ENGINE LIGHT CAME ON AND BEGIN FLASHING AND TURNED OFF AND WOULD NOT TURN BACK ON. WE CALLED AAA FOR TOWING AND AN EXTRA BATTERY BUT THE BATTER WAS WORKING FINE. ALMOST 2 HOURS LATER WAITING FOR 2ND TOW TRUCK TO COME AND TOW THE VEHICLE, IT TURNED OVER AND WE MANAGED TO DRIVE 2 MILES HOME AND THE CAR STARTED ONE MORE TIME AND HAS NOT TURNED BACK ON SINCE. WE HAD VEHICLE TOWED TO THE DEALER AND THE DEALER SAYS IT IS ENGINE PROBLEM AND WE HAVE TO PAY $396 TO PAY FOR REPAIR. WE HAVE HAD THIS BRAND NEW VEHICLE FOR 9 MONTHS AND IT HAS BURNED MY HUSBAND BACK AND NOW IT DOESN'T WORK..... *TR

NHTSA ODI 10691301

AT 13K MILES THE ENGINE HYDROLOCKED DUE TO ICING IN THE INTERCOOLER. CAR IS A 2014 JETTA TDI VALUE EDITION. THEY "FIXED IT" BY A VW TSB. TURNS OUT IT IS A VERY WELL KNOWN ISSUE. CONDENSATION FREEZES IN THE INTERCOOLER AT LOW TEMPS (BELOW 25 DEG), THEN MELTS AND IS SUCKED IN WHEN YOU START YOUR CAR (OR TRY) THE NEXT MORNING.

NHTSA ODI 10676694

I PURCHASED MY CAR IN MID-FEB 2014 AND IT PERFORMED FLAWLESSLY THE WINTER OF 2014. I STARTED MY CAR ON MONDAY JAN 5 (OAT +5F) LET IT IDLE FOR A MINUTE AND DROVE 35 MI TO WORK ON THE HIGHWAY (RPM >2500), I DON'T HAVE A TEMP GAUGE, BUT MY CAR DID NOT SEEM TO WARM UP LIKE NORMAL. (USUALLY ITS WARM AFTER ABOUT 3 MI, AND HOT AFTER 10-15). AFTER WORK (+8HRS LATER) I STARTED MY CAR (OAT +15F), LETTING IT IDLE FOR A MINUTE THEN DROVE OUT OF THE PARKING GARAGE (~100') AND MY CAR LOST POWER, AND HAD A FLASHING GLOW PLUG LIGHT, I BELIEVE THIS WAS LIMP MODE. I PULLED INTO A PARKING LOT, LET MY CAR IDLE FOR A FEW MINUTES AND THERE WAS NO CHANGE. I SHUT THE CAR OFF, WAITED A MINUTE OR TWO, AND RESTARTED THE ENGINE, APPEARED TO RUN FINE AND I CONTINUED MY DRIVE HOME. I PULLED MY VAGCOM CODES AND SAW THAT P0299, LOW BOOST PRESSURE, I ATTEMPTED TO GET MY CAR INTO THE DEALER, BUT THEY WERE TOO BUSY. I DID NOT DRIVE MY CAR TUESDAY, BUT DROVE IT TO AND FROM WORK WEDNESDAY WITHOUT A PROBLEM. ON THURSDAY MORNING I STARTED MY CAR (-5F), IT IDLED FOR LESS THAN A MINUTE AND THEN DIED. IT CONTINUED TO TURN OVER, BUT WOULD NOT START. I PULLED THE CODES AGAIN (DID NOT CLEAR THEM FROM EARLIER IN THE WEEK) AND SAW THAT I HAD A NEW FAULT P0087, LOW FUEL PRESSURE. I HAD MY CAR TOWED TO THE DEALER (VW ROADSIDE IS SLOW, BUT FREE) AND DID NOT HEAR ANYTHING FROM THE DEALER UNTIL FRIDAY AFTERNOON. I WAS TOLD THAT ICE WAS DISCOVERED IN MY INTERCOOLER AND THAT IT HAD BEEN REPLACED AND THE COLD WEATHER KIT WAS INSTALLED. *TR

NHTSA ODI 10672021

WENT TO START MY CAR AND CAR WOULD NOT START. CALLED LOCAL VW DEALER. THEY THOUGHT I SHOULD TRY TO GET A JUMP FOR THE BATTERY. I KNEW IT WAS NOT THE BATTERY, AS IT IS A NEW CAR. THEY SUGGESTED I CALL VW ROADSIDE ASSISTANCE, WHICH I DID. THE CAR WAS TOWED TO THE CLOSEST VW DEALER. WAS TOLD THE CAR WAS IN HYDROLOCK AND ICE WAS FOUND IN THE HOSE AND INTERCOOLER. AFTER REMOVING THE GLOW PLUGS, ICE WAS ALSO FOUND IN THE CYLINDERS. IN ADDITION, ICE WAS ALSO FOUND IN THE OIL AND OIL PAN. I WAS TOLD BY THE SERVICE MANAGER THAT THIS WAS A KNOWN ISSUE FOR VEHICLES IN THE NORTHEAST. THE "FIX" WAS TO INSTALL AN UPDATED INTERCOOLER, PRESSURE SENSOR AND VALVE IN THE FRONT OF THROTTLE BODY. MY CONCERN IS THAT IF THIS IS A "KNOWN ISSUE" WHY IS THERE NO RECALL. ALSO, I FEEL THAT THE ENGINE HAS BEEN COMPRISED BEING THAT THERE WAS ICE FOUND IN MULTIPLE PLACES. I CALLED THE DEALER WHERE THE CAR WAS PURCHASED (NOT SAME DEALER THAT DID REPAIR) AND LET THEM KNOW ABOUT IT. I WAS ALSO SEEKING AN EXTENDED WARRANTY SO WHATEVER DAMAGE WAS DONE TO THE ENGINE WOULD BE COVERED IN THE FUTURE. DEALER TOLD ME TO CALL VW DIRECTLY, WHICH I DID AND GOT NOWHERE. I WAS TOLD THAT THERE WAS STILL A LOT OF TIME LEFT ON MY CURRENT WARRANTY AND IF SOMETHING DID HAPPEN TO THE ENGINE AFTER THE ORIGINAL WARRANTY WAS EXPIRED, THEY WOULD TAKE THIS INCIDENT INTO CONSIDERATION. NOT VERY REASSURING TO SOMEONE WHO DRIVES OVER 100 MILES PER DAY. *TR

NHTSA ODI 10667505