What 399 owners told NHTSA about the 2014 Volkswagen Jetta Hev

MY JETTA'S FUEL RAIL IS LEAKING AROUND THE SEAL TO THE FUEL INJECTOR(S) AND IS CURRENTLY LEAKING FUEL INTO MY ENGINE COMPARTMENT. I BROUGHT THIS IN 16 MONTHS AGO AND MY DEALER SAID THEY COULD NOT FIND THE ISSUE. I HAVE RECENTLY BROUGHT IT BACK IN AND FOUND OUT THE 2014 JETTA WAS RECALLED FOR THIS EXACT ISSUE BUT THE DEALER IS CLAIMING MY VIN IS NOT COVERED. IS THERE ANYTHING I CAN DO ABOUT THIS?

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THE CAR LOST ACCELERATION, FELT LIKE DRIVING WITH THE E-BRAKE ON. GLOW PLUG INDICATOR LIGHT ON DASH FLASHES. DROVE ABOUT 3 MORE MILES TRYING TO MAKE IT TO MY MECHANIC IN TOWN, BEFORE IT COMPLETELY DIED. TOWED TO DEALERSHIP WHO RECOMMENDED A COMPLETE FUEL SYSTEM REPLACEMENT FOR $6500.00!

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VOLKSWAGEN JETTA BEGAN EXPERIENCING RATTLING/SHAKING IN IDLE, DIED MULTIPLE TIMES, IN THE MIDDLE OF DRIVING IT! SPECIFICALLY WHEN SLOWING DOWN APPROACHING A TRAFFIC LIGHT OR STOP SIGN.

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WHILE DRIVING JUST AFTER I EXITED THE FREEWAY, WAS PULLING INTO A PARKING LOT TO GO HAVE LUNCH, THE ENGINE DIED, AND THE STEERING LOCKED UP, WAS UNABLE TO STEER. I WENT IN ATE LUNCH DROVE IT HOME ON SURFACE STREETS WITHOUT A PROBLEM. IT IS A HYBRID, I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY'RE TELLING ME IT IS $13,000 TO FIX, BUT I'M MORE CONCERNED THAT THE CAR AGAIN COULD JUST LOCK UP, AND NOT STEER.

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THE HORN DOES NOT WORK, ENGINE LIGHT STAYS ON WHILE DRIVING OR IN PARK, WHEN YOU PUT GAS IN THE VEHICLE YOU HAVE TO PRESS THE ACCELERATOR FOR IT TO START OTHERWISE IT WILL CUT OFF, HEATER BLOWS A LITTLE ON 2 OTHER THAN THAT BLOWS OUT COOL AIR

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RUST-ROTTED FUEL LINE CLAMP FAILURE RELEASED GASOLINE FUMES: I SMELLED RAW GASOLINE FUMES AFTER OPENING THE RIGHT PASSENGER DOOR TO LET OUT A PASSENGER AFTER DRIVING ABOUT A HALF A MILE FROM A COLD START. A MECHANIC TRACED THE FUMES TO A RUST-ROTTED CLAMP ON THE FUEL LINE THAT WAS ALLOWING RAW GASOLINE FUMES TO ESCAPE. HE SAID THE CLAMP WAS ON THE PASSENGER SIDE 'ON THE LINE THAT GOES TO THE INJECTOR FUEL RAIL NEAR THE FIREWALL.' I COLLECTED PART OF THE FAILED CLAMP FROM THE MECHANIC. IT APPEARED TO BE RUSTED AND OF AN INFERIOR MATERIAL NOT APPROPRIATE FOR SAFE USE ON A FUEL LINE. I HAVE PHOTOGRAPHED IT FROM TWO ANGLES.

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TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO A LOCAL DEALER (VOLKSWAGEN OF DOWNTOWN LA, LOCATED AT 1900 S FIGUEROA ST LOS ANGELES, CA 90007) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 92,400.

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I PURCHASED MY 2014 JETTA SE 1.8T. DEALER ON MARCH 24 TH 2014. I WAS NEVER NOTIFIED OF THE RECALL . I NEVER WENT BACK GOT SERVICE THERE HOWEVER THE SAME DEALER REPORTED THIS RECALL WAS PERFORMED HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2014/RCMN-14V182-3299 MY CONCERN IS THAT I HAVE EXPERIENCED NUMEROUS ISSUES 1 WITH THE CHARCOAL CANISTER WHICH WAS DIRECTLY RELATED TO THE FUEL RAIL RECALL AND CAUSE MY CAR TO SHOWS SIGNS OF S FAILING TURBO WHILE UNDER WARRANTY AND I WAS TOLD IT WAS NOT COVERED . HOWEVER THIS JETTA A6. IS PZVE VEHICLE AND COVERED UP TO 12 -15 YEARS 150,000 MILES THE FIRST CLAIM I FILED WAS NOT HONORED BY VW. AND I WASH TOLD I COULD DRIVE MY CAR W/O ISSUE. THEN MY TRANSMISSION. FAILS AND I AM CERTAIN MY FUEL PROBLEM MY ENGINE LIKE MY EPC LIGHT AND ALL THE ABOVE ARE RELATED. BUT IN THIS CASE THE FACT THAT I WAS NEVER CONTACTED ABOUT THIS RECALL AND IT DOES SHOW ACCORDING TO THEIR RECORDS 3 DAYS AFTER I DROVE OFF THE LOT I WAS LATER INFORMED BY FORMER TECHS THAT IT NEVER HAPPENED WHICH MAKES SELFIE AS I NEVER RETURNED TO THAT LOT UNTIL 10/28/2016. SO IT WAS NOT DONE. I HAVE BEEN APPROACHED NUMEROUS TIMES WHILE DRIVING BEING TOLD THAT S FLAME EXISTED UNDER MY VEHICLE WHILE DRIVING BUT I DID NOT PUT IT TO ANYTHING NOW I REALIZE AND FEEL AS THOUGH I WAS SOLD A LEMON OR CAR CONTAINING FAULTS THAT WERE UNFORESEEN CAR LITERALLY JUST QUIT AFTER DRIVING OFF MCKENNA LOT AFTER SERVICE DTLA VW CLAIMS I MAY HAVE A FAILING TURBO ERROR CODE READ BUT NEVER ADDRESSED UNTIL AFTER I LEFT W CAR SERVICE PERFORMED BY VW PACIFIC LEFT ME PULLING OFF VW LOT. W 1/4 FILLED PULLING OFF VW LOT. THEN CALLED VWCREDIT CLAIMS TOLD TO GO TO MY DEALER WHERE I WAS TOLD LEAVE WHEN I BEVSN UPSET ABOUT MY INFO NOT BEING IN THE DEALERSHIP SYSTEM HOW DID THEY PREFORM. IT

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FLASHING GLOW PLUG LIGHT WITH CHECK ENGINE LIGHT THEN DIED IN TRAFFIC, WOULD NOT RESTART. DEALER DIAGNOSED: DIESEL HIGH PRESSURE FUEL PUMP CATASTROPHIC FAILURE. PUMP DEBRIS CONTAMINATES FUEL SYSTEM, REQUIRING REPLACEMENT OF FUEL INJECTORS, LINES, LOW PRESSURE PUMP, AND CLEANING FUEL TANK. ESTIMATED COST $6,700.

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THE CAR BROKE DOWN JUST AFTER A DASH LIGHT CAME ON; LITERALLY JUST STOPPED RUNNING. THE CAR WOULD CRANK BUT WOULD NOT TURNOVER. THANK GOODNESS I WAS ABLE TO GET OFF THE ROAD AND OUT OF HARMS WAY. THE VEHICLE WAS TOWED TO THE LOCAL VW DEALERSHIP AND THEY DIAGNOSED. THE GENTLEMAN I SPOKE WITH STATED THEY DID NOT EVEN RUN THE DIAGNOSTIC BECAUSE THEY CHECK THE HIGH PRESSURE FUEL PUMP FIRST. WHEN THEY CHECKED IT, THEY FOUND "METAL SHAVINGS" AND QUOTED A COMPLETE REBUILD OF THE SYSTEM BECAUSE "THEY DO NOT KNOW HOW FAR THE METAL SHAVINGS" TRAVELED. THE CAR IS OUT OF THE MANUFACTURE WARRANTY BUT THE MECHANIC STATED HE USUALLY SEES EXTENDED WARRANTIES ON THIS TYPE OF ISSUE. NOT ONLY DOES THIS CAR FALL UNDER THE EMISSIONS LAWSUIT, NOW THIS.

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2014 JETTA TSI: OPENING & CLOSING DOORS, GLOVE BOX, AND TRUNK CAUSES THE FUEL PUMP TO ENGAGE, YOU CAN EVEN HEAR IT. THIS CAUSES FUMES TO ACCUMULATE IN MY GARAGE TO A HIGH LEVEL. THE FUEL PUMP RECALL HAS BEEN DONE PER DEALERSHIP. IMO THE FUEL PUMP SHOULDN'T ENGAGE UNTIL THE KEY IS TURNED IN THE IGNITION. IT IS NOT A FUEL LEAK, IN THE PRESENCE OF AN IGNITION SOURCE. IT IS A FUEL LEAK, IN THE PRESENCE OF OPENING & CLOSING DOORS, GLOVE BOX, AND TRUNK. I HAVE DISCUSSED WITH VW AND THEIR OPINION IS THAT "THAT IS THE WAY IT WORKS". THE VEHICLE WAS PARKED IN MY SINGLE CAR GARAGE AND NOT RUNNING. THIS CONTINUES TO HAPPEN ON A REGULAR BASES.

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CAR CONTINUES TO LEAK, TIRE SENSOR ALWAYS ON DOESN'T GO AWAY, SINCE THE BEGINNING OF LEASE TERMS, ALL THE ABOVE MENTIONED IS CONSISTENT, WHILE VEHICLE IS STATIONARY, IN MOTION, ON STREET OR ON A HIGHWAY. FURTHER, THE SAME OCCURS WITH ANY TURN.

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I WAS UNDER THE IMPRESSION OF BUYING A GOOD CAR, WHEN I PURCHASE THIS VEHICLE ON MARCH 6 2015 I WAS NEVER INFORM ABOUT THE CURRENT RECALL #14V1820000, I PURCHASE THIS VEHICLE BRAND NEW, EVEN SO IS A 2014 MODEL, ALSO I TOOK THE CAR FOR SERVICE (JUNE) I THINK AND ALSO I WAS NEVER NOTIFIED OF A NEW RECALL THAT WAS ISSUED ON JAN 23 2015 RECALL #15V028000, AND THEN I WAS NEVER NOTIFIED ABOUT THE RECENT RECALL ISSUED ON AUG 04 2015, RECALL #15V483000, I WOULD LIKE TO PROCEED AND HELD VW CO RESPONSIBLE FOR ANY WRONG DOING SINCE THE VEHICLE CAN COST FIRE AND IS UNSAFE TO DRIVE, I'M A SR RETIRED AND WOULD LIKE HELD VW RESPONSIBLE FOR THEIR PRODUCT AND BECAUSE THEY SOLD ME A CAR WITHOUT DISCLOSING THE RECALLS ON THE VEHICLE. I BOUGHT THE CAR IN MARCH 6 2015 BRAND NEW EVEN SO IS A 2014 MODEL. AGAIN I SHOULD BE GIVEN TRHU INFORMATION ABOUT THE CAR STATUS.

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THIS IS A 2014 VOLKSWAGEN JETTA SPORTWAGEN TDI (TURBO DIESEL) I COMMUTE FROM CHARLOTTE, NC TO DETROIT, MI APPROX ONCE EVERY 3 WEEKS. I TRAVELLED FROM A COLD (15F), WET CLIMATE, TO A WARMER CLIMATE (34F), AND PARKED MY VEHICLE OVERNIGHT. THE NEXT MORNING, THE CAR WOULD NOT TURN OVER, AND ACTED LIKE THE BATTERY WAS DEAD. I CHECKED THE BATTERY, AND IT WAS 13.9VDC. I CONTINUED TO TRY TO START THE VEHICLE, EACH TIME THE STARTER MOTOR JUST MAKING A GRINDING NOISE AND NOT TURNING OVER. I LEFT THE VEHICLE FOR APPROX 20 MINUTES, AND TRIED AGAIN, WHEN IT EVENTUALLY TURNED OVER, ALL THE WARNING LIGHTS ON THE DASH CAME ON, AND THE CAR IDLED VERY ROUGHLY AT APROX 400 RPM. I TRIED TO INCREASE THE RPM, AND EVENTUALLY (5 MINUTES OF GENTLY PUSHING THE ACCELERATOR) IT GOT UP TO 800-900 RPM. I TRIED TO DRIVE, AND THE CAR STUMBLED AND SPUTTERED FOR A WHILE BEFORE GETTING UP TO NORMAL SPEED. THIS HAS HAPPENED 5 TIMES TOTAL SO FAR. 3 TIMES DEAD BATTERY / HYDRO LOCK SITUATION OCCURRED 1 TIME THE CAR RAN ROUGHLY, AND THEN WHEN I PULLED OUT ONTO THE MAIN ROAD THE CAR STUMBLED, DIED, AND WOULD NOT LET ME ACCELERATE. I QUICKLY PUT THE HAZARD FLASHER LIGHT ON, AND SOMEHOW AVOIDED A COLLISION WITH THE CARS AROUND ME. 1 TIME THE CAR RAN ROUGHLY FOR APPROX 5 MINUTES, THEN RAN SMOOTHLY THE REST OF THE TRIP. I'M WORRIED THAT I'VE DAMAGED THE ENGINE

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1. ENGINE STOPPED RUNNING WHILE TRAVELING ON SURFACE STREETS 35 MPH. 2. GLOW PLUG WARNING LIGHT APPEARED ON DASH 3. VEHICLE COASTED TO STOP AT CURB, UNABLE TO RESTART 4. TOWED TO DEALERSHIP, VEHICLE DIAGNOSED WITH CATASTROPHIC FAILURE OF HIGH PRESSURE FUEL PUMP 5. CURRENTLY UNDER WARRANTY REPAIRS FOR ENTIRE FUEL SYSTEM 7-$10000. *TR

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I PURCHASED MY CAR IN MID-FEB 2014 AND IT PERFORMED FLAWLESSLY THE WINTER OF 2014. I STARTED MY CAR ON MONDAY JAN 5 (OAT +5F) LET IT IDLE FOR A MINUTE AND DROVE 35 MI TO WORK ON THE HIGHWAY (RPM >2500), I DON'T HAVE A TEMP GAUGE, BUT MY CAR DID NOT SEEM TO WARM UP LIKE NORMAL. (USUALLY ITS WARM AFTER ABOUT 3 MI, AND HOT AFTER 10-15). AFTER WORK (+8HRS LATER) I STARTED MY CAR (OAT +15F), LETTING IT IDLE FOR A MINUTE THEN DROVE OUT OF THE PARKING GARAGE (~100') AND MY CAR LOST POWER, AND HAD A FLASHING GLOW PLUG LIGHT, I BELIEVE THIS WAS LIMP MODE. I PULLED INTO A PARKING LOT, LET MY CAR IDLE FOR A FEW MINUTES AND THERE WAS NO CHANGE. I SHUT THE CAR OFF, WAITED A MINUTE OR TWO, AND RESTARTED THE ENGINE, APPEARED TO RUN FINE AND I CONTINUED MY DRIVE HOME. I PULLED MY VAGCOM CODES AND SAW THAT P0299, LOW BOOST PRESSURE, I ATTEMPTED TO GET MY CAR INTO THE DEALER, BUT THEY WERE TOO BUSY. I DID NOT DRIVE MY CAR TUESDAY, BUT DROVE IT TO AND FROM WORK WEDNESDAY WITHOUT A PROBLEM. ON THURSDAY MORNING I STARTED MY CAR (-5F), IT IDLED FOR LESS THAN A MINUTE AND THEN DIED. IT CONTINUED TO TURN OVER, BUT WOULD NOT START. I PULLED THE CODES AGAIN (DID NOT CLEAR THEM FROM EARLIER IN THE WEEK) AND SAW THAT I HAD A NEW FAULT P0087, LOW FUEL PRESSURE. I HAD MY CAR TOWED TO THE DEALER (VW ROADSIDE IS SLOW, BUT FREE) AND DID NOT HEAR ANYTHING FROM THE DEALER UNTIL FRIDAY AFTERNOON. I WAS TOLD THAT ICE WAS DISCOVERED IN MY INTERCOOLER AND THAT IT HAD BEEN REPLACED AND THE COLD WEATHER KIT WAS INSTALLED. *TR

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