What 399 owners told NHTSA about the 2014 Volkswagen Jetta Hev

I ALSO SUFFER FROM MAJOR OIL LOSS IN MY 2014 JETTA SE 1.8. I HAD CODES POP UP TELLING ME TO REPLACE SOME SENSORS, AND TURNS OUT MY OIL WAS JUST VERY LOW. WITHIN THE FIRST MONTH I HAD THE VEHICLE, PURCHASED USED IN 2020, THE ENGINE WAS COMPLETELY DRY CAUSING ME TO QUESTION THE DEALERSHIP'S PROMISE THAT AN OIL CHANGE WASN'T DONE. I JUST REPLACED THE PCV VALVE, BUT NOW I'M GETTING P0301 AND P03AF CODES, AND MY CAR BARELY MADE IT TO WORK THIS MORNING. I HAD A SUCCESSFUL TEST DRIVE LAST NIGHT WITHOUT ANY ISSUES, BUT NOW I'M AFRAID TO DRIVE IT AT ALL WITHOUT PUTTING THE OLD VALVE BACK IN.

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LAST YEAR I STARTED NOTICING MY ENGINE WAS RUNNING VERY ODD. THE LOW ENGINE OIL LIGHT NEVER CAME ON. I HAD BARELY ANY OIL LEFT SO I GOT AN OIL CHANGE THINKING THAT WAS THE ISSUE. A COUPLE WEEKS LATER, IT STARTED RUNNING ODD AGAIN. I CHECKED THE DIPSTICK AND IT WAS LOW ON OIL AGAIN. THIS KEPT HAPPENING FOR MONTHS. I RECENTLY TOOK IT TO VW SERVICE SHOP TO GET IT CONFIRMED IF THERE WAS AN ISSUE WITH OIL CONSUMPTION. THEY TOLD TO COME BACK TO DO AN OIL CONSUMPTION TEST FOR $300. I DIDN'T WANT TO PAY THAT MUCH JUST FOR A TEST SO I ASKED MY FRIEND THAT WORKED THERE IF THEY KNEW ANYTHING. TURNS OUT, THE SERVICE TECHS KNOW ITS A COMMON ISSUE WITH JETTAS AND IT WOULD COST $4K TO GET MY ENGINE REPLACED TO FIX THE ISSUE. I BOUGHT THE IN 2017 AND WAS SO CLOSE TO PAYING IT OFF THIS YEAR.........NOT WORTH IT..... :(

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WHILE DRIVING ON BUSY CITY ROAD CAR JUST STOPPED/DIED IN MIDDLE OF TRAFFIC. IT ALSO HAS MAJOR ISSUES NOT RESTARTING AFTER I TURN IT OFF.

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EXCESSIVE OIL CONSUMPTION IN A SHORT AMOUNT OF TIME

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TRANSMISSION OIL COOLER LEAKING TRANSMISSION OIL. TOOK TO VOLKSWAGEN DEALERSHIP AND THEY ATTEMPTED REPAIR AND I LEFT IN THE DEALERSHIP AND WAS DRIVING AND THE CAR START SMOKING AND LEAKING OIL ALL OVER THE ROAD.

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AS I WAS ACCELERATING ONTO THE HIGHWAY ON-RAMP, MY CAR MADE A LOUD CRACKING SOUND AND SMOKE IMMEDIATELY BEGAN TO COME OUT OF FROM UNDER THE HOOD OF MY CAR. I WAS UNABLE TO ACCELERATE AND I STEERED THE CAR TO THE HIGHWAY SHOULDER. ALL THE SERVICE AND WARNING LIGHTS ON MY VEHICLE WERE NOW ON. I IMMEDIATELY TURNED OFF MY VEHICLE. AFTER WAITING A FEW MINUTES FOR THE SMOKE TO DISSIPATE, I OPENED THE HOOD AND NOTED OIL ON THE FLOOR. UPON FURTHER INSPECTION, IT BECAME CLEAR THAT THERE WAS A LARGE CRACK/HOLE IN THE ENGINE BLOCK WHICH APPEARS TO HAVE BEEN CAUSED BY A BLOWN PISTON. MY VEHICLE HAD APPROXIMATELY 63,000 MILES AND HAD JUST RECEIVED AN OIL CHANGE 5 DAYS PRIOR. THIS CAUSED ME TO FILE A CLAIM WITH THE COMPANY THAT PROVIDED THE OIL CHANGE. PER THE REPORT ATTACHED, THE COMPANY'S INSURANCE INSPECTOR DETERMINED THAT THE ENGINE FAILURE WAS NOT A RESULT OF THE OIL CHANGE. SEE INSPECTOR'S REPORT AND PICTURES ATTACHED, WITH PERSONAL INFORMATION REDACTED. THE VEHICLE IS CURRENTLY NOT FUNCTIONAL. BASED ON ADDITIONAL RESEARCH, THIS I BELIEVE THIS MAY BE A RESULT OF A TIMING CHAIN ISSUE THAT AFFECTS A VARIETY OF VW MODELS. HOWEVER, BASED ON VIN LOOKUP AND DISCUSSION WITH VW CUSTOMER CARE, MY VIN HAS NOT YET BEEN DETERMINED TO BE COVERED UNDER THE TIMING CHAIN EXTENDED WARRANTY STIPULATED IN BULLETIN VWP-18-07.

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MY CAR'S TRANSMISSION OIL COOLER IS LEAKING TRANSMISSION OIL ALL OVER MY CAR/UNDER MY CAR. MY MECHANIC DIAGNOSED THE ISSUE. I TOOK IT TO VW DEALERSHIP FOR ANOTHER DIAGNOSTIC ONLY FOR THEM TO NOT FIX THE CAR AFTER 700.00 AND I WAS TOLD THE CAR WAS FIXED UNTIL I DROVE IT 10 MIN DOWN THE ROAD AND THE CAR WAS SMOKING AND LEAKING OIL EVERYWHERE. THE CAR ALMOST CAUGHT ON FIRE DUE TO THE LEAK.

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CAR BEGAN USING EXCESSIVE OIL IN LAST YEAR. STARTED ABOUT 60,000 MILES. CURRENTLY 69,000. TODAY WOULD NOT START AND NO LOW OIL LIGHT. CHECKED OIL AND LOW. ADDED 1 QUART IN A 4 QUART SYSTEM CAR STARTED, RAN. DEALERSHIP SAYS THEY ALL BURN OIL .SOME BURN A QUART EVERY 1500 MILES. THE 2.0 LITER TURBO ENGINE IM FINDING IS THE CULPIRT. HAVE ONE OTHER IN CAR A TIGUAN BUT NO PROBLEM YET (2018 MODEL YEAR). IF THIS OIL GET LOW AS DRIVING WITH NO CHECK OIL LIGHT COMING ON 1( CAN IT STALL AND POSSIBLY CAUSE ACCIDENT.OR 2) KILL MOTOR AND LOOSE POWER TO ALL AND POSSIBLY CAUSE ACCIDENT? ANY OTHER COMPLAINTS? ANY HELP AS WHAT TO DO? THANK YOU

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WHEN THE VEHICLE DOWNSHIFTS TO LOWER GEARS THE ENGINE STUTTERS AND EVENTUALLY STALLS OUT

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MY 2014 VW JETTA HAS ONLY 45,000 MILES AND IS OUT OF WARRANTY IS BURNING UP TO 5 QUARTS EVERY MONTH. I JUST PAID IT OFF BACK IN MAY OF THIS YEAR. CAN VW BE LIABLE TO FIXED IT AT NO CHARGE? WHAT ARE MY OPTIONS IF ANY?

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CRANK CAR CUT OFF LIKE IM OUT OF GAS... WIRING IS BAD POWERTRAIN AS WELL DUE TO CODE P0341 SENSOR

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EPC WARNING LIGHT CAME ON SUDDENLY; VEHICLE THROTTLED DOWN AND CONTINUED TO BUCK AND STALL OUT; LOSS OF POWER AND SPEED. VERY DANGEROUS WHILE IN TRAFFIC. NO SPECIFIC DIAGNOSTIC CODE(S) WERE SAVED OR TRIGGERED. THIS CAUSES COSTLY AND UNNEEDED DIAGNOSTICS AND REPAIRS

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THE HIGH PRESSURE FUEL PUMP DISINTEGRATED WHEN IT WAS SITTING SO LONG IN STORAGE. DUE TO THE EDITIONS RECALL VW HAD. THERE FOR THE CAR WILL LOOSE POWER AND COULD CAUSE AN ACCIDENT. UNEXPECTEDLY. THE CAR WAS DRIVING ON A CITY STREET WHEN THIS HAPPENED.

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I ONLY HAVE 37,000 MILES IN MY CAR AND WAS BOUGHT AS CERTIFIED CAR FROM VW DEALER. CAR MAKES ENGINE NOISE WHILE IDLING AND DIAGNOSIS IS THAT RADIATOR COOLING FAN ASSEMBLY NEEDS TO BE REPLACED WHICH COSTS $740.00 PER VW DUBLIN, CA DEALER. I CANNOT EXPECT RADIATOR FAN TO GO OUT AT SUCH LOW MILEAGE AND I HAVE SEEN SO MANY THREADS ON THIS ISSUE / TOPIC WHILE GOOGLING... THIS SEEMS TO BE AN ISSUE WITH VW JETTA OR VW IN GENERAL. CONSUMERS CANNOT BE HELD ACCOUNTABLE OR RESPONSIBLE TO PAY FOR SUCH EXPENSIVE REPAIRS WITH ONLY 37,000 MILES DRIVEN AND COOLING FAN FAILING. THIS HAS TO BE A DESIGN/ENGINEERING ISSUE AND NEEDS TO BE RECALLED BY VOLKSWAGEN. *TR

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EVENT'S STARTED LAST YEAR IN DECEMBER. VEHICLE STARTED EXPERIENCING INCONSISTENT RPMS AT IDLE NOTICEABLY AFTER 1 MINUTE THAT WILL FLUCTUATE BETWEEN 600 TO 900, EVEN SPIKING TO 1.2K RPMS. RECORDED A VIDEO AS EVIDENCE (VW MECHANIC SAID THAT MEANT NOTHING TO HIM AT "~30-40+ YEARS EXPERIENCE"). WHEN SLOWING TO A STOP AT AN INTERSECTION, ENGINE WILL SOMETIMES CEASE (SOME SAY STALL) AND NO LONGER OPERATE. VEHICLE WILL RUN ON THE HIGH-WAY. WILL START AROUND 80% OF THE TIME AFTER 'STALL' REGARDING REDUCING SPEED TO STOP. LOCAL AUTO-PARTS SHOP CODE READ "P0011 CAM...BANK 1 OVER-ADVANCED". MY CAR IS A SE 1.8L TSI. REPAIR ESTIMATE IS OVER $3,000 FOR WHAT VW DEALER HAD QUOTED AS A "STRETCHED TIME-CHAIN AND FALING TENSIONER." (PAID OVER $150 FOR DIAGNOSTIC.) VW MECHANICS NEVER TOOK A LOOK INSIDE ENGINE TO PROVE THEIR FINDINGS ACCORDING TO VERBAL INTERACTION. WOULDN'T PROVIDE ANSWERS TO QUESTIONS I ASKED. MILEAGE PROBLEMS BECAME NOTICEABLE: AROUND 100,000 VEHICLE MILES. VEHICLE HAD NO ISSUES AT TIME OF PURCHASE. REQUESTING RECALL REPAIR AS REMEDY. TO MY KNOWLEDGE VEHICLE IS WITHIN NOMINAL MAINTENANCE RECOMMENDATIONS PRIOR TO ISSUE. VEHICLE IS CURRENTLY PARKED. ADDITIONALLY, KEY-LOCK COLUMN HAS MALFUNCTIONED AS KEY WAS STUCK WITH ENGINE RUNNING. KEY WOULD BE VERY WARM TO THE TOUCH. NO IDEA WHY OR HOW IT IS POSSIBLE. REQUEST RECALL TO FIX ENGINEERING ERROR WITHOUT OR SIGNIFICANTLY REDUCED EXPENSES. WHAT DOCUMENTATION/SUPPLEMENTAL EVIDENCE IS AVAILABLE UPON REQUEST. AVERAGE SPEED FOR OBSERVATION OF ISSUE IS UP TO 40-45 MPH. VW DEALER WITHHOLDS PARTS NUMBER INFORMATION FOR PARTS SPECIFIC TO MY VEHICLE. WITHHELD MY DIAGNOSTIC REPORT AFTER VERBAL EXPRESSION "...PROPRIETARY INFORMATION." DID NOT GET THIS RESPONSE AFTER PAYING FOR ONE BEFORE.

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ITS LEAKING FROM THE COOLING PART ITS GET VERY HOT. *TR

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I BEEN TRYING TO GET MY STICKER SINCE LAST YEAR ....I HAVEN'T BEEN ABLE TO CAUSE OF THE RE CALL. I BEEN DRIVING EXPIRES TAGS....AM ANNOY ALREADY WITH THIS RECALL T THE DEALER SHOULD HAD TOLD ME SINCE THA BEGGING...MY CAR KEEPING LOSING OIL AND AND. CAN I JUST GET A REFUND

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APRIL 13TH,2020 I TOOK MY CAR IN TO THE LOCAL VW DEALERSHIP TO HAVE IT LOOKED AT. ROAD TESTING PRODUCED NOTHING, BUT P1732 AND P173D CODES WERE FOUND. THE SERVICE DEPARTMENT CALLED THE VW TECH LINE AND VW INDICATED THAT A NEW TRANSMISSION WAS THE ONLY OPTION. MY COST WOULD BE $9236.14. AFTERWARDS, I STOPPED AT THE LOCAL INDEPENDENT GERMAN AUTO REPAIR SHOP TO HAVE MY PAPERWORK LOOKED AT. THIS SHOP INDICATED THAT THIS WAS A NEW TRANSMISSION DESIGN, INTENDED FOR THE HYBRID, AND THAT IT WAS FULL OF BUGS. I WAS INFORMED THAT VW KNEW ABOUT THE ISSUE AND CREATED A SOFTWARE BANDAGE TO FIX IT. THE FIX WAS NOT A PERMANENT SOLUTION, RATHER TO PROLONG THE LIFE OF THE CAR INSTEAD OF VW FIXING THE ISSUE UNDER WARRANTY. THIS SHOP ALSO INDICATED THAT NORMAL SERVICE DONE TO CARS WOULD SHOW A POTENTIAL PROBLEM, BUT VW INDICATED TO CLEAR THE CODE AND NOT TELL CUSTOMERS. TRANSMISSION I AM NOT SURE THE EXACT DATE THAT THE TRANSMISSION ISSUES BEGAN, BUT I DO KNOW THAT IT WAS AFTER MARCH 27TH, 2020. I KNOW THIS BECAUSE I WORKED ALL DAY FOR NEWS AMERICA MARKETING AND THERE WERE NO ISSUES WITH THE CAR. ON THE DAY THAT THE ISSUE BEGAN, I HAD BEEN USING E-MODE FREQUENTLY AND I NOTICED THAT THE CAR WAS RUNNING HOTTER THAN NORMAL. I STOPPED USING E- MODE. CURRENTLY THE CAR IS DRIVABLE. THE CHECK ENGINE LIGHT DOES NOT COME ON REGULARLY. WHEN THERE IS A PROBLEM, ONLY ODD GEARS ARE AVAILABLE. GEARS 2,4,6, AND REVERSE ARE NOT AVAILABLE. WHEN THE CHECK ENGINE LIGHT COMES ON, THE CAR WILL IMMEDIATELY DOWNSHIFT TO AN ODD GEAR. FOR EXAMPLE, 4TH GEAR TO 3RD. THIS RESULTS IN THE CAR SLOWING DOWN QUICKLY DUE TO THE HIGH RPM. IF THE CAR IS IN 2ND, SHIFTING TO 1ST CAUSES THE CAR TO COME TO A STOP OVER A SHORT DISTANCE.

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WHILE DRIVING ON THE HIGHWAY, MY CAR BEGAN TO STOP ACCELERATING BY ITSELF. ONCE THE RPM EXCEEDED THREE, THE EPC LIGHT CAME ON. FURTHER ON DOWN THE ROAD, THE CHECK ENGINE LIGHT CAME ON, SO I HAD THE CODES READ AND WAS TOLD TO REPLACE THE CAMSHAFT POSITION SENSOR. THE FOLLOWING DAY I HAD THIS PART REPLACED AND PROCEEDED TO DRIVE ON THE HIGHWAY AGAIN. THE LIGHTS CAME ON ONCE AGAIN AND AN ADDITIONAL LIGHT CAME ON AS WELL. THIS TIME THE CAR SLOWED DOWN SO MUCH THAT I WAS ALMOST HIT TRYING TO GET TO THE SHOULDER OF THE HIGHWAY.

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MY JETTA BEGAN HAVING ISSUES STARTING ONCE DRIVEN. IT PROGRESSED TO STALLING WHILE IDLING AND AT TRAFFIC LIGHTS. IT FURTHER PROGRESSED TO STALLING WHILE DRIVING, SLOWING FOR TURNS ECT. THE EMC RELAY WAS REPLACED BY MECHANIC. APPARENTLY THIS IS A COMMON PROBLEM THAT NEEDS TO BE RECALLED BY VOLKSWAGEN

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UPON ARRIVAL AT DESTINATION KEY WILL NOT COME OUT OF IGNITION, THIS HAS HAPPEN ON 12 OCCASIONS. TRANSMISSION IS LEAKING AROUND OIL RING WHICH MAY CAUSE IT TO FLOW IN COOLANT. DEALERSHIP STATED RECALLS ARE OUT JUST NOT MY VIN NUMBER. I WOULD LIKE FOR THIS VIN TO BE INCLUDED, ASAP.

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CAR ENGINE JUST DIED WHILE IN DRIVE, USUALLY WHILE SLOWING DOWN AND COMING TO A STOP. WHEN BROUGHT IN FOR REPAIR, A FUEL ENGINE WAS REPLACED. TWO WEEKS LATER THE PROBLEM BEGAN OCCURRING AGAIN. ANOTHER PART WAS REPLACED. FOUR MONTHS LATER, THE PROBLEM HAS RETURNED. THE ENGINE STARTS TO SHAKE WILL IN IDLE WITH FOOT ON BREAK. AND THEN SHUTS OFF.

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THE VEHICLE IS KNOWN FOR INTERCOOLER ICING AND VOLKSWAGEN DEALERSHIPS DON'T WANT TO DO ANYTHING UNLESS THEY CAN REPLICATE IT. AFTER DRIVING IN COLD WEATHER AND STARTING THE CAR UP AGAIN THE INTERCOOLER HAS WATER BUILD UP FROM CONDENSATION THAT CAN POTENTIALLY HYDROLOCK OR DESTROY THE ENGINE BY PUMPING WATER THROUGH IT.

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MY VEHICLE; FOR MONTHS NOW, HAS EITHER NOT STARTED UP RIGHT AWAY OR SHUT OFF WHILE DRIVING THROUGH CITY STREETS AND A MAJOR FREEWAY. WHILE DRIVING THE CAR LOSES POWER BUT THE BATTERY HAS POWER. POWER STEERING BECOMES LOST AND I HAVE TO PUSH THE VEHICLE OFF THE ROAD OR FREEWAY. THE VEHICLE HAS A ROUGH IDOL WHEN THIS OCCURS AND BECOMES UNSAFE TO HANDLE AND CAREFULLY REMOVE FROM A BUSY ROAD.I HAVE TAKEN IT IN TO VW SERVICE MULTIPLE TIMES AND THET CANNOT FIX IT. NO CODE COMES UP ON THEIR DIAGNOSTIC COMPUTER AND NO CHECK ENGINE DASH LIGHTS ILLUMINATE. THIS ISSUE SEEMS AS THOUGH IT IS IMPOSSIBLE TO FIX BY THE DEALERSHIP WHO SOLD IT TO ME, AND SELF DIAGNOSING IS OUT OF MY LEAGUE.

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CAR SHUTS OFF WHILE DRIVING ON HIGHWAY. LOST ALL POWER. PULLED OVER, PLACED IN PARK, AND THEN THE CAR STARTED. ENGINE LIGHT STAYED ON. HAPPEN MULTIPLE TIMES. I DON'T FEEL SAFE DRIVING THIS CAR

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