What 40 owners told NHTSA about the 2014 Volkswagen Eos

We have the Xenon headlights, which requires us to have headlight washers on our cars due to safety issue for the other drivers on the road so they don’t get blinded, who’s is great if 1) they worked most of the time 2) people did not start pulling the fuse or discontinuing the hose so it hit the ground. See Volkswagen has a know issue, that when they pop out to spray the headlights, they are known to break the cover! This in turn leaves the sprayer exposed to the elements to get clogged and not work, owners to get mad because they just break again after replaced (reason why they get disconnected) and the cost is not cheap to replace, the actual part is not bad the problem is, it’s primed grey and you have to get it painted which cost over $100. If you do a quick search over this you will see tons of complaints and the dealership is well aware of the issues, one lady had hers replaced under warranty and they said the sprayer was not in the right place. I could agree with that seeing as my windshield also gets sprayed! There were no warnings, we did not think ours even worked we had the car almost a year the first time they ever worked!! Still not sure what made them work exactly.

NHTSA ODI 11563134

WHILE DRIVING ON A HIGHWAY THE GLASS SUNROOF JUST EXPLODED. IT SENT GLASS FLYING BUT IT DID NOT HIT ANY CARS BEHIND ME. THERE WERE NO OVERPASSES WHEREBY SOMEONE COULD HAVE THROWN AN OBJECT TO BREAK THE GLASS. MY WIFE AND I WERE NOT INJURED BECAUSE, THANKFULLY, THE INSIDE COVER WAS NOT OPEN OR WE WOULD HAVE BEEN SEVERELY INJURED AS WE WERE AMAZED AT THE SHARP PIECES THAT STAYED ON THE INSIDE OF HE SUNROOF. THEY WERE LIKE DAGGERS AND COULD NOT BELIEVE THAT VOLKSWAGEN WOULD NOT USE SAFETY GLASS. VOLKSWAGEN REPAIRED THE SUNROOF WITHOUT ANY CHARGE BUT INSISTED THERE WAS NO PROBLEMS REPORTED ABOUT THIS. OBVIOUSLY, THIS WAS STRANGE BECAUSE WHY WOULD THEY FIX THIS IF NOTHING WAS WRONG BECAUSE IT WAS A VERY EXPENSIVE PART TO REPLACE AND IT WASN'T JUST THE GLASS. JUST LAST NIGHT ON NBC NEWS THEY HAD A STORY ABOUT SUNROOFS EXPLODING IN THE SAME MANNER AS MINE AND AGAIN, FORTUNATELY, THE PEOPLE HAD THE INSIDE COVER OVER THE SUNROOF SO THEY WERE NOT INJURED BY THE FLYING GLASS. HOPEFULLY, SOMETHING CAN BE DONE BEFORE SOMEONE GETS INJURED OR WORSE, KILLED. IN MY CASE I WON'T OPEN THE COVER UNDER ANY CIRCUMSTANCES. *TR

NHTSA ODI 10691636