Apr 11, 2026Transmission & drivetrainBrakesFuel system
UPDATE TO PRIOR COMPLAINT — Filed April 2, 2026. VIN: [XXX] . 2014 Toyota RAV4 AWD XLE. Team Toyota Langhorne, 746 E Lincoln Hwy, Langhorne PA 19047. Vehicle remains out of service — 53 days as of April 10, 2026. SECOND REPLACEMENT VEHICLE — April 4-5, 2026: Dealership presented 2014 RAV4 VIN [XXX] as replacement. Upon visual inspection: valve cover leaking; blue silicone sealant on valve cover applied unevenly indicating prior engine disassembly or concealed active oil leak; catalytic converter flanges rotted top to rear requiring full replacement; oil on bottom of motor. Photographs available. Dealership declined to repair at estimated cost of $2,500 — April 6, 2026. DEALER RESOLUTION FAILED — April 7, 2026: Bill Sullivan, Pre-Owned Sales Director, offered buyback or trade. Both rejected as inadequate. No resolution provided. Two defective replacement vehicles presented — neither acceptable. Cases: [XXX] / [XXX] / [XXX] [XXX] — [XXX] — [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11730513
Feb 19, 2024Fuel system
I made my report more than 8 months ago and they did not give me an answer about the fuel pump toyota rav4 2013-2018 that all the vehicles are having a problem with a small arie escaping from that part at the top of the tank I was at the dealer and they can't do nothing because they say that this is normal and that who pays for that work and I told him that if that problem occurs, the entire vehicle has to do a recall for that problem
NHTSA ODI 11572671
Sep 3, 2022SuspensionEngineFuel system
The engine make noise and it leaks under the car inside the car by your passenger side
NHTSA ODI 11482714
Jun 1, 2021Electrical systemEngineFuel systemFire
Making a turn onto a local toll road and entire car went dead without warning of any kind. I had to struggle with loss of power steering to complete turn without going off road. Car came to a stop. I tried to call my wife to advise her I was having car problems which is surprising as I haven't had issues previously and had an earlier version of the RAV4 that I drove for 210,000 miles. Anyway, another vehicle stopped alongside and inquired if I needed assistance. As I talked, I noticed a smokey smell from what I had initially assumed was steam. I stepped outside the vehicle and observed through the drivers side front wheel well to see fire at the bottom of the engine compartment. Since I was driving to trails to ride my mountain bike, I had a water bottle and squeezed it onto the flames which partially extinguished and then relit. I hit the hood release but decided it was better to leave the hood down. I went to the rear lift gate to open it to retrieve my expensive carbon fiber mountain bike but it was locked. I tried to open the back driver side door also without success and tried hitting the unlock button on the drivers door but there was no power. About this time the smoke coming from the hood increased and I decided to heed the advise being given to step away from the car. Had I remembered sooner, I probably could have reached around the driver's seat to recover my wallet from the back pocket of the seat. As the fire increased, I stepped increasingly further back from the vehicle. About 5 minutes into the fire a state trooper arrived and expended his only extinguisher in an unsuccessful attempt to put out the fire. It was probably another 12-15 minutes before the fire department arrived to extinguish the fire but by that time, the car and its contents were a total loss.
NHTSA ODI 11419257
May 22, 2021EngineFuel system
I was driving down the road. I slowed up for a light and it turned green and started to go and my car turned off. Electrical still worked but engine was off.
NHTSA ODI 11418136
Oct 9, 2019Transmission & drivetrainEngineFuel system
AFTER STOP UPON TURNING RIGHT TO BLEND WITH TRAFFIC ENGINE LOOSES ALL POWER , RPM DROPS FROM 1500 TO 400 , THEN WILL CATCH IN ABOUT 4 TO 5 SECOND AND ACCELERATE , HAS HAPPENS 12 TIMES IN THE LAST 2 MONTHS CAR HAS 11000 MILES ON IT
NHTSA ODI 11267320
Oct 20, 2015Fuel system
MY 2014 RAV4 HAS A FUEL LINE LEAK. THE SERVICE DEPARTMENT CLAIMS IT IS DUE TO A MOUSE AND WILL NOT FIX IT UNDER WARRANTY. I THINK IT APPEARS THAT THE LINE HAS BEEN SCRAPED RATHER THAN CHEWED. BUT IF IT WAS DAMAGED BY A MOUSE THIS IS ALSO AN ISSUE. THE FUEL LINE SHOULD NOT BE EDIBLE BY RODENTS. WAY TOO MANY AUTOMOBILE PARTS ARE BEING MADE FROM "EDIBLE" COMPONENTS. THIS IS A SERIOUS SAFETY HAZARD. I HAVE BEEN WARNED I SHOULD NOT DRIVE MY CAR - THAT IT COULD CAUSE A FIRE. FROM INFORMATION AVAILABLE ON THE INTERNET AND FROM A LOCAL REPAIR PLACE I HAVE FOUND THAT A LOT OF WIRING AND OTHER PARTS ARE RODENT EDIBLE AND CAUSING A LOT OF DEFECTS.
NHTSA ODI 10783846