What 194 owners told NHTSA about the 2014 Toyota RAV4 Plug-in Hybrid

AIRBAGS WERE NOT DEPLOYED AFTER A CRASH THAT LEFT THE CAR CONSIDERED A 'TOTAL LOSS'. THE CAR HIT A POLE AND THE AIRBAGS DID NOT DEPLOY AT ALL. CAUSING DRIVER TO INJURE FINGER AND MISS TIME FROM WORK.

NHTSA ODI 11366198

MY SISTER ACCIDENTALLY RAN INTO THE BACK OF A BOX TRUCK ON 7/2/2020 AND THE KNEE AIRBAG IN HER TOYOTA 2014 RAV4 DEPLOYED. THE AIRBAG OR COVER CAUSED MAJOR GASHES IN HER LEG AND SHE IS NOW IN THE HOSPITAL AND WILL NEED TO HAVE SKIN GRAFTS. THERE IS A POLICE REPORT THAT IS NOT YET READY. I AM ATTACHING PICTURES OF THE LEG. I HAVE NEVER SEEN DAMAGE LIKE THIS CAUSED BY AIRBAG AND WONDERING IF THERE IS SOME TYPE OF ISSUES WITH KNEE AIRBAGS?

NHTSA ODI 11337736

TL* THE CONTACT CALLED ON BEHALF OF HER HUSBAND WHO OWNS A 2014 TOYOTA RAV4. THE CONTACT STATED WHILE HER HUSBAND WAS AT A STOP LIGHT, A VEHICLE APPROACHING BEHIND REAR ENDED THE VEHICLE. DUE TO THE IMPACT, THE VEHICLE JOLTED FORWARD AND CRASHED INTO THE VEHICLE IN FRONT AND ANOTHER VEHICLE WHICH WAS TO THE LEFT. THE FRONT DRIVER SEAT COLLAPSED AND WAS DEFORMED DURING THE IMPACT. IN ADDITION, THE HEAD REST COMPLETELY DETACHED FROM THE FRONT DRIVERS SEAT. THE CONTACT WAS ASKED ABOUT THE AIR BAG DEPLOYMENT AND CONFIRMED THAT NO AIR BAGS DEPLOYED DURING THE IMPACT. THE DRIVER SUSTAINED CHEST INJURIES AND WAS TAKEN TO THE HOSPITAL FOR MEDICAL ATTENTION. A PASSENGER SITTING IN AN UNKNOWN LOCATION OF THE VEHICLE WAS ALSO INJURED AND SOUGHT MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A IMPOUND LOT AND THEN TOWED BY THE INSURANCE COMPANY WHERE AN ADJUSTER WAS TO INSPECT THE VEHICLE. A POLICE REPORT WAS FILED. A LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

NHTSA ODI 11301354

THE INCIDENT OCCURRED ON 11/13/2019 @ 8:30AM. I HAD STARTED MY 2014 TOYOTA RAV4, PULLED OUT FROM UNDER THE CARPORT APPRX. 25FT AND PUT THE VEHICLE IN PARK AND FULLY ENGAGED THE PARKING BRAKE I ALWAYS DO THIS IF I NEED TO LEAVE THE VEHICLE RUNNING FOR ANY REASON. IN THIS CASE I WAS HEATING THE INTERIOR AS IT WAS CHILLI. I WENT BACK INSIDE MY HOME TO GET THE ANIMAL CRATE THAT CONTAINED MY CAT WHO NEEDED TO GO TO THE VET. AS I WAS LOADING THE CRATE INTO THE FRONT SEAT THE VEHICLE BEGAN MOVING IN REVERSE. I WAS BETWEEN THE OPEN DOOR AND THE VEHICLE ITSELF AND AFTER FREAKING OUT A SECOND LOOKED TO SEE IF THE PARKING BRAKE HAD DISENGAGED. IT HAD NOT.AT THAT POINT I WAS ALONG FOR THE RIDE AND THE CAR DRUG ME TOWARD THE LAUNDRY ROOM AND I WENT UNDERNEATH THE OPEN DOOR HOLDING ONTO THE ARMREST. WHEN I HAD TO RELEASE MY TRIP I WAS LAID OUT ON MY BACK WITH MY ARMS AND HANDS RAISED. THE RIGHT FRONT TIRE CAME INTO CONTACT WITH FIRST MY LEFT ELBOW THEN WRIST THEN HAND WRENCHING MY LEFT SHOULDER AS IT DID SO. THIS ACCIDENT SHOULD NEVER HAVE OCCURRED. THE SAFETY MEASURES FAILED. I BOUGHT THE CAR IN OCTOBER 2017 AND HAD NO TROUBLE DOING THE EXACT SAME THING AS DESCRIBED MANY MANY TIMES. TOYOTA HAS BEEN NOTIFIED AND NOW NEEDS TO GO TO ANY LENGTHS NECESSARY TO MAKE SURE THIS DOES NOT HAPPEN TO ANYONE ELSE.

NHTSA ODI 11281992

TL* THE CONTACT OWNS A 2014 TOYOTA RAV4. WHILE THE CONTACT WAS ATTEMPTING TO PULL INTO A PARKING SPOT, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BODY REPAIR WOULD COST APPROXIMATELY $4,700. THE MECHANIC SUGGESTED THAT THE ACCELERATION MAY HAVE BEEN CAUSED BY THE TRANSMISSION. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000. THE CONSUMER STATED THAT THE FRONT AIRBAG DID NOT DEPLOY. *JS

NHTSA ODI 11162919

WHILE TRAVELING WESTBOUND ON INTERSTATE 295 IN JACKSONVILLE FLORIDA, WE HAD JUST GOT ON TO THE BUCKMAN BRIDGE WHEN THE CAR SLOWED, UNCOMMANDED TO 20MPH. I LOOKED AT THE INSTRUMENT CLUSTER AND THE ALTERNATOR AND THE AUTO LSD OR TRACK LIGHTS WERE ILLUMINATED. THE ENGINE OPERATING TEMPERATURE WAS NORMAL. SINCE THE ENGINE TEMPERATURE WAS NORMAL I TOLD MY DAUGHTER TO KEEP DRIVING TO GET OFF THE BRIDGE, I FELT AS THOUGH THE BRIDGE WAS A BAD PLACE TO PULL OVER. AFTER ABOUT A MINUTE WE STARTED TO SMELL SOMETHING BURNING AND AT THIS POINT WE DECIDED TO PULL OVER. WHEN WE CAME TO A COMPLETE STOP WE SAW SMOKE COMING FROM THE DRIVERS SIDE OF THE ENGINE COMPARTMENT. THREE OF US THEN EVACUATED THE VEHICLE AND STARTED WALKING AGAINST TRAFFIC ON THE BRIDGE. AS WE WERE WALKING AWAY THE SMOKE INTENSIFIED AND THEN ERUPTED INTO FLAMES THAT EMANATED FROM THE DRIVERS SIDE JUST BELOW THE WINDSHIELD. I CALLED 911 AND THE FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE. I HAVE ATTACHED PICTURES OF THE DAMAGE. I BELIEVE IT WAS AN ELECTRICAL FIRE.

NHTSA ODI 11114328

I WAS DRIVING ON THE HIGHWAY WHEN THE CAR SHUT OFF COMPLETELY AND TURNED ON AND OFF REPEATEDLY, AND INSTANTANEOUS FOR A FEW SECONDS (LIKE IT WAS BLINKING) SUPER FAST. EVERYTHING WAS GOING ON AND OFF. AS I WAS PULLING ONTO THE SHOULDER FROM THE MIDDLE LANE ON THE HIGHWAY, IT SHUT OFF COMPLETELY!!! I COULDN'T EVEN PUT MY HAZARDS ON. I WAS WAITING IN THE CAR FOR A TOW TRUCK AND MY HUSBAND, I WAS WITH MY DAUGHTER. THE CAR STARTED TO SMOKE AND FLAME AND WAS ON FIRE. WE JUMPED OUT AND YET WAS UP IN FLAMES!!!!!!!

NHTSA ODI 11066101

RAV4 2014 CAUGHT A FIRE WHEN WAS DRIVEN. THE STEERING WHEEL WAS SUDDENLY STUCK WHEN WAS DRIVEN ON THE LOCAL ROAD AT SPEED LESS THAN 40 MILES, SO PULLED OVER TO THE SHOULDER ON THE ROAD. SUDDENLY THE SMOKES CAME OUT UNDER THE HOOD, AND TURN TO FLAME. THE CAR BURNED ALL FRONT WINDSHIELD, ENGINE, BATTERY, AND HOOD. FIRE TRUCK COMES UP AND POLICEMAN HELP TO EXTINGUISH THE FIRE. IT WAS NO ACCIDENT, NO HIGH SPEED ON LOCAL ROAD, AND NO RAINNING DAY.

NHTSA ODI 11034782

I WAS SITTING IN HEAVY STOP & GO TRAFFIC ON THE HIGHWAY. ALL THREE LANES WERE STOPPED. AND ALTERNATELY INCHING FORWARD DUE TO ACCIDENTS FURTHER DOWN THE ROAD. I WAS STOPPED WITH MY FOOT ON THE BRAKE. MY VEHICLE - THE RAVE 4 SUDDENLYSURGED FORWARD AND HIT THE VEHICLE IN FRONT OF ME. I STOOD ON THE BRAKES AS HARD AS POSSIBLE BUT COULD NOT STOP THE VEHICLE (RAV 4). ALL MY AIRBAGS DEPLOYED. I HAD AN INFANT IN THE BACK SEAT IN A CAR SEAT. I WAS EXTREMELY IN SHOCK AND SHAKEN AND HAD TROUBLE GETTING OUT OF THE VEHICLE AND BACK IN TO GET THE BABY OUT. MY VEHICLE WAS DECLARED A TOTAL LOSS. I ALSO QUESTION WHY ALL AIRBAGS DEPLOYED. TAKATA AIRBAGS

NHTSA ODI 10957766

THE SHADE POPPED OFF THE WINDOW AND SMACKED THE CONSUMERS CHILD IN THE FACE. IT SEEMS LIKE THE CORNERS WERE WAY TOO HEAVY FOR THIS PRODUCT TO BE CONSIDERED SAFE IN A CAR. *BF THE CONSUMER STATED HER DAUGHTER HAD A SWOLLEN LIP AND HER LIP WAS BLEEDING. SHE LATER HAD BRUISING ON HER FACE AND HER LIP STAYED SWOLLEN FOR DAYS. *JB...*BF *CN

NHTSA ODI 10944768

RAV4 2014 BACK SEAT PASSENGER DOORS HAVE SHARP EDGES AND HAVE HIT MY 2.5 YRS OLD DAUGHTER MANY TIMES. IT IS A DANGEROUS EDGE AND IT COMES AT THE HEIGHT OF 2.5 TO 3 YEAR OLDS WHEN THEY TRY TO GET IN THE BACK SEAT. I HAVE TO BE ALWAYS LOOKING AFTER IT TO BE CAUTIOUS. IT COULD LEAD TO A DANGEROUS EVENT IF NOT PREVENTED. TOYOTA SHOULD PROVIDE GUARD TO COVER THOSE SHARP EDGES AS IT IS A FAMILY VEHICLE AND SAFETY SHOULD BE TOP PRIORITY. EVEN FOR ADULTS IT CAN CAUSE SHARP CUT WHICH WOULD BE A CASUALTY IF NOT PREVENTED. PLEASE TAKE A LOOK INTO THIS. APPRECIATE YOUR HELP ON THIS THANKS

NHTSA ODI 10881642

I WAS DRIVING ON I-82 BETWEEN SELAH AND YAKIMA AT APPROXIMATELY 65 MILES PER HOUR. THE WIND WAS BLOWING FAIRLY AGGRESSIVELY OUTSIDE THAT DAY AND THE TEMPERATURE WAS ROUGHLY 70 - 75 DEGREES. WHILE DRIVING MY SUNROOF SUDDENLY EXPLODED. NO ROCK HIT THE CAR AND I WAS NOT DRIVING UNDER AN UNDERPASS WHERE ANYONE COULD HAVE THROWN SOMETHING AT MY CAR. THE SOUND WAS LIKE A GUNSHOT. I SINCERELY THOUGHT I HAD BEEN SHOT AT. GLASS FLEW EVERY WHERE. MY SUNROOF VISOR WAS OPEN SO THE SHARDS RAINED DOWN INTO MY CAR AND ALL OVER ME. I HAD GLASS DOWN MY NECK, IN MY HAIR, AND EVEN FOUND A PIECE ON MY EYELID WHEN I RUBBED MY EYE AND CUT MY EYELID AND THE SKIN NEAR MY INNER EYE. THERE WAS NOTHING I WAS AWARE OF THAT OCCURRED ON THE ROAD THAT DAY THAT WOULD HAVE CAUSED THE SUNROOF TO BREAK. BUT IT BLEW OUT WITH EXTREME FORCE. *TR

NHTSA ODI 10861920

UNINTENDED ACCELERATION. BEFORE STARTING WORK, MY WIFE WAS ATTEMPTING TO SLOWLY PARK OUR 2014 RAV4 AT LESS THAN 2 MPH IN AN EMPTY PARKING SPACE IN THE PUBLIC PARKING LOT WHERE SHE WORKS WHEN THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN REACHING A FINAL SPEED OF 21 MPH IN THE SPAN OF APPROXIMATELY 2 TO 3 SECONDS. DURING THESE 2 TO 3 SECONDS THE VEHICLE TRAVELED A DISTANCE OF APPROXIMATELY 27 FEET FROM THE EMPTY PARKING SPACE, RUNNING OVER THE PARKING SPACE CONCRETE CURBS AND HIT A PARKED VEHICLE ON THE RAV4 RIGHT AND THEN RAN INTO A TREE, WHICH WAS THE ONLY THING THAT STOPPED THE VEHICLE. MY WIFE APPLIED THE SERVICE BRAKE TO TRY TO STOP THE VEHICLE BUT THIS EFFORT DID NOT PREVENT THE VEHICLE FROM ACCELERATING. AFTER HITTING THE TREE MY WIFE SHIFTED THE VEHICLE INTO PARK AND PUSHED A BUTTON TO TURN THE ENGINE OFF. THE AIR BAGS DID NOT DEPLOY AFTER HITTING THE TREE AT 21 MPH. WE NOTIFIED TOYOTA OF THE PROBLEMS REGARDING SUDDEN ACCELERATION, SERVICE BRAKE AND THE NON-DEPLOYED AIR BAGS. TOYOTA OPENED A CASE AND SENT AN INSPECTOR TO INSPECT THE RAV4. WE RECEIVED A LETTER FROM TOYOTA STATING THEY FOUND NO EVIDENCE OF ANY TYPE OF MANUFACTURING OR DESIGN DEFECT. WE DO NOT FEEL SAFE IN THIS VEHICLE. WE ARE NOT DRIVING THE 2014 RAV4 DUE TO THIS SERIOUS SAFETY DEFECT OF SUDDEN UNINTENDED ACCELERATION. VEHICLE SAFETY FAILURE MILEAGE WAS 2,577 MILES.

NHTSA ODI 10807599

CAR 1 CUT IN FRONT OF CAR 2, CAR 3 (OURS) STOPPED 1 CAR LENGTH AWAY, WHEN STARTED TO DRIVE PAST THE CRASH SUDDENLY CAR 4 SLAMMED INTO CAR 3 (OURS) AND PUSHED MY WIFE'S CAR INTO CAR 2 AND CAR 2 INTO CAR 1 AGAIN. AIRBAG FAILED TO DEPLOY, SEAT BELT LOCKED AND EMS HAD TO GET MY WIFE OUT. WHEN THIS HAPPENED MY WIFE WAS DRIVING ON I95 HEADING SOUTH JUST PASSING EXIT 60 HYPOLUXO DR AT ABOUT 45MPH WHEN SHE WAS ABLE TO STOP. SHE WAS GOING LESS THAN 5 MPH WHEN SHE WAS HIT BY CAR 4....UPDATED 11/05/15 *BF *JS

NHTSA ODI 10787567

VEHICLE EXPERIENCED SUDDEN ACCELERATION WHILE SLOW MOVING IN A CROWDED PARKING LOT. WHEELS CONTINUED TO SPIN AND ACCELERATE EVEN AFTER CAR HAD COLLIDED WITH OTHER (PARKED) CARS, AND CONTINUED TO ACCELERATE WITH NO RESPONSE FROM THE BRAKES. IT COLLIDED IN QUICK SUCCESSION WITH FOUR CARS UNTIL IT FINALLY STOPPED (CAR WAS TURNED OFF). LUCKILY NO ONE WAS INJURED, THERE WERE DOZENS OF PEDESTRIANS RETURNING TO THEIR VEHICLES AFTER A CLASSIC CONCERT. I ASKED FOR AN INVESTIGATION BY THE CAR MAKER. INVESTIGATION WAS CONDUCTED ON 6 JULY (CDR/EDR RECORD RECOVERED FROM SRS MODULE). IN SEPTEMBER I RECEIVED A LETTER FROM TOYOTA SAYING NO MECHANICAL DEFECT WAS FOUND. HOWEVER, I BELIEVE IT IS NOT A MECHANICAL DEFECT BUT A SOFTWARE DEFECT THAT CAUSED THE ACCELERATION. I'VE OWNED TOYOTAS FOR OVER 15 YEARS - WHICH I HAD ALWAYS CONSIDERED A VERY RELIABLE COMPANY - HAVE BEEN A DRIVER FOR OVER 30 YEARS AND NEVER HAD A SINGLE ACCIDENT. THE EXPERIENCE WAS SO TERRIFYING IN SPITE OF TOYOTA REASSURANCE I FELT THE CAR WAS UNSAFE AND TRANSFERRED THE LEASE TO A DEALER (BEARING SOME MONETARY LOSS, UNFORTUNATELY). I FILE THIS COMPLAINT SO THAT FUTURE OWNERS CAN BE MADE AWARE, AND IN ORDER TO ASSIST ACCURACY OF STATISTICS AND STUDIES ON SUDDEN UNINTENDED ACCELERATION EVENTS.

NHTSA ODI 10779897

I WAS DRIVING ON AN OVERPASS AND WAS ABOUT TO TURN ONTO AN ON RAMP TO ENTER INTERSTATE 70 IN LIMON COLORADO AND I STRUCK A VEHICLE ON THE FRONT DRIVERS SIDE OF BOTH OUR CARS. AND MY AIRBAG DIDN'T DEPLOY. I HIT THE STEERING COLUMN WITH MY RIGHT ARM AND LEFT SIDE OF MY CHEST AND STOMACH.

NHTSA ODI 10748492

TL* THE CONTACT OWNS A 2014 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 3 MPH AND MAKING A RIGHT TURN, THE VEHICLE ACCELERATED UNEXPECTEDLY AND CRASHED INTO A WOODED AREA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

NHTSA ODI 10721455

AT APPROXIMATELY 8:20 AM ON FRIDAY, JANUARY 16TH, 2015, I WAS PULLING INTO AN EMPTY PARKING SPOT IN FRONT OF MY APARTMENT COMPLEX AFTER DROPPING MY 6 YEAR-OLD AT SCHOOL. THIS WAS A ROUTINE AS I DO THIS EVERY MORNING. HOWEVER, AS I WAS SLOWING THE CAR DOWN PREPARING TO PARK (5-10 MPH), THE CAR SUDDENLY ACCELERATED (APPROXIMATELY 25-30 MPH) AND RAN OVER THE SIDEWALK, BUSHES AND INTO THE SIDE OF MY APARTMENT COMPLEX. DESPITE MY ATTEMPTS TO BRAKE, THE CAR WOULD NOT STOP. IN THE PROCESS I RAN THROUGH THE SIDE OF MY APARTMENT COMPLEX WALL AND FRONT GATE, NEARLY GOING RIGHT THROUGH MY FRONT DOOR AND LIVING ROOM WHERE MY 6 MONTH OLD AND WIFE WERE PLAYING. I HAD TO PLACE THE CAR IN PARK AND TURN THE CAR OFF. THAT STOPPED THE CAR. I THEN TURNED THE CAR BACK ON AND REVERSED. LUCKILY NO ONE WAS INJURED, BUT THERE WAS SUBSTANTIAL DAMAGE DONE TO THE SIDE OF MY APARTMENT COMPLEX AND MY VEHICLE. SHOULD BE NOTED, THAT DESPITE THE IMPACT, NO AIRBAGS WERE DEPLOYED. AT THE MOMENT, MY INSURANCE COMPANY HAS ME AT FAULT. I HAVE FILED WITH TOYOTA CORPORATE AND THEY ARE HAVING A SPECIALIST INVESTIGATE THE VEHICLE. I DO NOT FEEL SAFE IN THIS CAR. AND HOPE THAT THIS IS INVESTIGATED FURTHER. HAD I NOT TURNED OFF MY CAR, I WOULD HAVE SURELY GONE THROUGH MY FRONT DOOR AND INTO MY LIVING ROOM, POTENTIALLY HURTING MY 6 MONTH OLD AND WIFE. *TR

NHTSA ODI 10676497

THE BOTTOM OF ALL FOUR DOOR WHERE THE DOOR AT THE BOTTOM MEETS THE HARDEN RUBBER OR PLASTIC. LOOKING AT THE DOORS FROM THE OUTSIDE IT WOULD ALWAYS BE IN THE LOWER RIGHT CORNERS AT WHERE THE CURVED PART OF THE DOOR MEETS THE STRAIGHT PIECE RUNNING ALONG THE BOTTOM. EACH OF THESE CORNERS ARE EXTREMELY SHARP AND HAVE CAUSED UPON CLOSING BY WIND TO CUT THE CALF OF THE LED, WHICH LED TO OPENING TWO BLOOD VESSELS, REQUIRING EMERGENCY ATTENTION AND STITCHES. HAVE CHECKED AT LEAST 10 OTHER RAV4'S SAME MODELS SAME YEAR IN ADDITION TO FOUR ON TWO SEPARATE DEALER LOTS. ALL HAVE THE SAME ISSUE. *TR

NHTSA ODI 10676527

ON BUSINESS AND VACATION, COMING FROM LA TO ATLANTA...I WAS DRIVING SPEED LIMIT IN FAR LEFT LANE, ON INTERSTATE, IN LAGRANGE ,GA, A TRUCK COMING ONTO THE INTERSTATE MERGING FROM FAR RIGHT LOSS CONTROL BECAUSE SHE WAS SPEEDING AND THE ROADS WERE SLICK FROM A LIGHT RAIN, SHE FISHTAILED FROM THE FAR RIGHT , CROSSING THE RIGHT LANE AND COMING HEAD ON IN OPPOSITE DIRECTION OF TRAFFIC , HITTING MY RENTAL VEHICLE..RAV 4. HIT US HEAD ON...THE AIRBAGS POPPED OUT EVERYWHERE, BLOCKING ESCAPE EXITS, WE THOUGHT THE TRUCK WOULD CATCH AFIRE, BECAUSE OF SMOKE SMELL, WE TRIED TO GET OUT, ALL DOORS ON THE LEFT OF THE VEHICLE WOULD NOT OPEN, ALTHOUGH IT WASN'T HIT IN ANY WAY, HAD TO CRAWL OVER SEATS AND UNDER AIRBAGS TO ESCAPE ON THE RIGHT SIDE OF VEHICLE. EVEN THE HATCH BACK DOOR AT REAR OF VEHICLE WOULD NOT OPEN AT ALL. WE JUST BARELY ESCAPED WITH OUR LIVES,AND INJURIES, BECAUSE IF WE DIDN'T PUSH THE RIGHT SIDE DOORS WE WOULD HAVE BEEN TRAPPED. *TR

NHTSA ODI 10640943

AFTER GETTING T-BONED AT AN INTERSECTION, MY TOYOTA RAV4 IMMEDIATELY CAUGHT FIRE. THE CAR WAS HIT ON THE PASSENGER SIDE BY THE RIGHT WHEEL AND RIGHT TO MID SECTION OF THE HOOD. WHEN I GOT OUT OF THE CAR IT WAS ALREADY ON FIRE. *TR

NHTSA ODI 10632313

RAV 4 TRAVELING ON ROADWAY WHEN ANOTHER VEHICLE STRUCK ITS RIGHT FRONT FENDER AND FRONT DOOR IN T-BONE IMPACT. FORCE OF IMPACT WAS ENOUGH TO MOVE RAV 4 TO THE LEFT 2.5 LANES. RIGHT SIDE CURTAIN AIRBAGS DID NOT DEPLOY. *TR

NHTSA ODI 10614535

TL* THE CONTACT OWNS 2014 TOYOTA RAV4. THE CONTACT STATED THAT THE DEALER ADVISED THAT THE ON AND OFF BUTTON TO THE BLUETOOTH THAT WAS STANDARD WITH THE VEHICLE SHOULD SHUT ON AND OFF BY USING THE POWER BUTTON. THE CONTACT STATED THAT THE POWER BUTTON WAS DEFECTIVE AND WOULD NOT TURN THE BLUETOOTH OFF WHEN IT WAS ENGAGED. THE CONTACT'S HEART ALSO BEGAN TO FUNCTION ABNORMALLY AND SHE BECAME EXTREMELY WEAK, NEARLY COLLAPSING AFTER EXITING THE VEHICLE DUE TO THE INABILITY TO TURN THE BLUETOOTH OFF AND ON IN ORDER TO PREVENT IT FROM INTERFERING WITH HER PACEMAKER. THE CONTACT ALSO STATED THAT SHE ADVISED THE DEALER PRIOR TO PURCHASING THE VEHICLE THAT SHE HAD A PACEMAKER. THE CONTACT WAS CONCERNED ABOUT THE SAFETY HAZARD OF DRIVING THE VEHICLE BECAUSE THE OWNER'S MANUAL INDICATED CAUTION IF THE OPERATOR OF THE VEHICLE HAD MEDICAL DEVICES SUCH AS PACEMAKERS. THE GENERAL MANAGER WAS NOTIFIED THAT THE CONTACT BECAME ILL AND STATED THAT SHE SHOULD HAVE BEEN CAREFUL. ADDITIONALLY, THE VEHICLE COULD NOT BE LOCKED OR UNLOCKED USING THE REMOTE KEY FOB. INSTEAD, THE VEHICLE WOULD EXHIBIT AN ABNORMAL SOUND AND THE LIGHTS ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 10610930