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What 365 owners told NHTSA about the 2014 Tesla Model S Bev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (365)Crash / fire / injury (59)Electrical system (132)Suspension (90)Lights (27)Steering (27)Transmission & drivetrain (27)Body & structure (26)Fuel system (24)Speed control (22)Visibility & wipers (17)Airbags (13)

2 of 365 complaints match · Airbags · crash/fire/injury only · clear filters

Sep 19, 2023Electrical systemAirbagsBody & structureFire

Three separate reports from car to Tesla: Traction Control Disabled Stability Control Disabled Automatic Emergency Braking Disabled Two hours later my car caught on fire while parked at my home. It was declared a total loss.

NHTSA ODI 11545459

Nov 2, 2022AirbagsSeat beltsCrash1 injury4 deaths

On Hwy 156, a farm country road near Hollister, California, a motorist travelling immediately behind a white Tesla reported that the Tesla suddenly and inexplicably accelerated from 55 mph to 65 mph and crossed the double yellow lines. It made no apparent attempt to cross back into the original lane. In less than 3 seconds -- 170 feet by CHP ground measurement -- the Tesla collided head-on with a semi traveling in the opposite direction. All four occupants in the Tesla were killed instantly. The truck driver was injured, but not seriously. The four deceased occupants were my daughter (53), my twin granddaughters (14), and my grandson (12). According to the CHP report, all wore seat-belts. The airbag for the driver did not deploy, but the other three did. My grandson was ejected and dismembered but the other three were not. His seatbelt status is therefore questionable. Her grief-stricken and angry ex-husband, father of the three children, accused the driver of deliberately committing suicide and took the lives of the three children with her. Yet from the CHP investigation, the four had just enjoyed a pleasant outing in their favorite restaurant and shops for several hours with no sign of anyone distraught. The restaurant receipt shows no alcohol was consumed. They had texted people and showed nothing out of the ordinary. Forty minutes later, they all perished. Her mother and step-father, her boyfriend, her best friend, and other close acquaintances, were all surprised by her sudden death. No suicide note was found anywhere, not in her journal and not in her media posts. No despondent communication of any kind was conveyed to anyone. Her extreme devotion to the children would make her willfully taking their lives very uncharacteristic. If not suicide, what made the Tesla behave so strangely and deliberately? NHTSA has been investigating Tesla crashes involving sudden left turns into oncoming traffic. Please use your expertise and resources to investigate this.

NHTSA ODI 11491988

Working with the data? Download all 365 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Tesla Model S Bev verdict →