What 365 owners told NHTSA about the 2014 Tesla Model S Bev

The steering assist failed while driving. Causing near collision and very difficult to drive.

NHTSA ODI 11600876

Vehicle failed to charge at a tesla charging point. 60 miles from home , raining, had to have vehicle towed to house. Failed to charge at home charging point. Cost to have tesla fix, too expensive. Took 4 months to find another charge port for vehicle Vehicle continues to have issues

NHTSA ODI 11600885

LCD dashboard is bubbling and liquid seems to be leaking within the dashboard screen. In some online research, there are concerns that contaminants can infilitrate the cabin when this happens. The problem seems to be pervasive for cars made by Tesla from 2012 to 2014. There were no warnings for when this problem ocurred. Tesla is saying that the part needs to be replaced at a cost of $1900.

NHTSA ODI 11589771

I have put my car in the shop 11 times since I purchased it 3 years ago. Now my suspension is having issues. I don't qualify for the lemon law due to the age of my car. I paid over 30,000 for a car that is not going to last till its paid off.

NHTSA ODI 11588614

The contact owns a 2014 Tesla Model S. The contact stated that while the vehicle was in park(P), a person approached the driver’s side rear door, and the door unintendedly opened slightly. The contact stated that prior to entering the vehicle, the driver’s side rear door opened slightly, and while reversing, the door opened completely. The contact closed the door; however, the failure recurred. There were no alerts during the failure; however, afterwards the contact's door was opened, and the App showed a message that the door was opened. The contact stated that all the doors were not opening from inside or outside the vehicle unless the vehicle was in park. The contact stated that the driver's side door was not opening whether in park or drive. The contact added Velcro to the door handle that was used to pull the door handle open. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

NHTSA ODI 11584692

My drivers door will randomly open while driving and or while making turns, yes it is available for inspection if need be. This is put my safety at risk because its very dangerous for a door to open while driving at any speed, and if it happens to a back door items in my back seat could fall out causing a very serious accident. When the problem first started I paid to have a new door handle put in but it did not fix the problem, even after the repair the door would sometimes not close stay closed properly and the tech said he wasn't sure because he never seen a door not close every time, after looking online many people have had the same issues, I again reported this to Tesla and they set up an appointment with me to fix the door handle. I have been dealing with this issue for 6 months now. I would say the vehicle was inspected by my mobile tech, but he advised he never seen anything the issue with the door not closing or staying closed every time, said he would ask around and get back to me, I was told by another rep I had to pay for a new latch, but they couldn't confirm if this is the issue. There are only warning messages when the door opens while driving, also the door will open even if it shows its locked.

NHTSA ODI 11581664

My 2014 P85D model S electric rear motor failed. I heard a loud noise coming from it so I took it in to Tesla and they agreed the motor was failing and needed to be replaced, Cost $6,582.04. If I had driven the car and the motor seized up it while on the highway it would have been catastrophic. I would have lost control as the motor froze the rear wheel. Tesla knows of this problem, has replaced many of them, unfortunately post warranty. They know the seals leak and coolant leaks into the motor and causes the motor to fail. They have made a number of design changes including the latest where they eliminate a cooling branch going through the motor. Prior to this change none of the fixes have eliminated the problem.

NHTSA ODI 11578518

Allows driving without speedometer, was just showing Tesla branding in place.

NHTSA ODI 11577698

While driving, my back wheel fell off. I had the car in for suspension work twice in Q4 2023, and then on March 7, 2024 my back wheel fell off. When speaking with Tesla, they said that this sometimes happens and they have seen this issue before. The also told me that they think it only happens at low speeds, but I have found articles where people were on the highway and their wheel fell off. China has made Tesla do a recall for suspension and wheel issues, why haven't we? I now have had my vehicles suspension worked on at least 4 times, this is dangerous and scary.

NHTSA ODI 11577340

On February 11, 2024, as I was entering my house garage at a very low speed, the car suddenly accelerated and hit the wall of my garage, causing damage to the garage and interior of my house. The car was insured by State Fram. It was towed to a shop for repair at which time the insurance company notified me that the car could not be repaired. The car had been totaled. Over the following several weeks, I repaired the damage to my house and bought another car.

NHTSA ODI 11575320

The vehicles MCU storage files are 100% full, and unable to read or write new data.the caches and nodes to have been cleared several times to restore data storage and writing capabilities. 12v power resets have also been Performed as well as factory reset to eliminate potentially corrupt data and free storage space.while at Tesla they Reformatted gateway SD card. The Vehicle is still unable to take firmware update and unable to unlock vehicle gateway, therefore, a new key fob is not able to be programmed to vehicle. Tesla Tested vehicle app remote start capabilities and verified proper functionality. The tech had me uninstall then reinstall the Tesla mobile app, then pair phone to vehicle. They then informed me that a new Key fob will not be able to be paired to vehicle until infotainment upgrade is performed. no further repairs possible until info upgrade. To which that isn’t right and my car is inoperable for the second time because of this issue

NHTSA ODI 11571804

Premature wear on almost all front suspension parts relating to control arms and sway bar links. Recently had to pay out of pocket to have two steering rack bolts tightened, they were not torqued properly from the factory apparently

NHTSA ODI 11567887

Front control arms left and right FR SUSP FORE LINK ASSY , only the replacement is available for inspection upon request. The safety that was put at risk is unknown. It was repaired by Tesla at my expense. There were no warning lamps, messages the only symptoms was noise, metal banging.

NHTSA ODI 11566620

Can't open driver's side door from outside, safety issue for parents/first responders. Online search shows this is a common defect that needs a safety recall, the wiring is defective and costly to repair. Thank you

NHTSA ODI 11565900

Defective brake light seal went bad, brake light is filling with water and broke red LEDs right away, family is now not safe from rear colissions and Tesla wants $1000. Thank you

NHTSA ODI 11565377

I had a hard braking event to avoid a collision with a vehicle that ran a red light in front of me and immediately lost power steering and was notified park assist was also unavailable. Error codes EPAS_w001, EPAS_w002, and a GTW code I can’t remember. After leaving the vehicle on a charger overnight, the error codes disappeared and power steering returned.

NHTSA ODI 11559342

Our vehicle has just over 100k miles, and we have had the front control arms replaced twice. Tesla says that we have to keep replacing because it's a safety issue, but refuses to take ownership of the fact that the control arms should not fail this frequently. In China, Tesla is doing recalls for this part and there is a class action lawsuit in the US. However, Tesla has told me that I need to keep replacing this parts because if they fail then the car could crash.

NHTSA ODI 11555898

The original motor on Tesla Model S vehicles between 2012-2019 has a reputation of leaking coolant inside the drive train and therefore locking up the motor that stops all operations of the vehicle. This has already happened twice with an average life expectance of 40-60k miles. I was just informed that Tesla has finally created a version of this motor that prevents coolant leaks on the latest revision of their motor (Part# 1002633-00-U) and would like to see a recall with this long needed fix. I currently have a remanufactured motor that will end up locking up eventually and would like to get ahead of this if at all possible.

NHTSA ODI 11555275

Our right rear lower control arm broke off at the outer end. The wheel and hub dropped and cambered out away from the vehicle and the vehicle could not be driven. Fortunately this occurred entering our driveway at low speed. The car was taken to Tesla and we believe should have been repaired under service bulletin [XXX] detailing this exact issue. However, they are presenting a bill for about $7000. claiming our VIN is not within this bulletin. We note that our car was purchased in January 2014 but also the bulletin says approximate. We also believe NTSHA has been made aware of this issue but has failed to issue a recall. This is a serious safety issue! At freeway speeds this could have caused a total loss of control and a serious crash in our opinion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11552027

Loud whining noise coming from the rear of the vehicle. Tesla says it needs a new rear drive unit. The noise has been going on for some time and gradually gotten worse.

NHTSA ODI 11550980

Three separate reports from car to Tesla: Traction Control Disabled Stability Control Disabled Automatic Emergency Braking Disabled Two hours later my car caught on fire while parked at my home. It was declared a total loss.

NHTSA ODI 11545459

Tesla has a Salvage Vehicle policy - when a vehicle has been branded as salvaged, regardless of future repairs, they will remotely disable the vehicle's ability to DC Fast Charge and require a DC System Inspection and DC Fast Charging Inspection at a cost of $870 that can only be performed by Tesla in order to service the vehicle and restore the DC Fast Charging feature. In my case Telsa has refused to perform the eMMC recall using the fact that I have not had the DC System Inspection service performed as their basis for refusing to perform the recall. Please seek an injunction against Tesla to ban them from using any pre-conditions such as first requiring a DC System Inspection in order to perform any recalls. Thank you.

NHTSA ODI 11545026

Rearview camera goes out intermittently increasing risk of collision.

NHTSA ODI 11541809

My car has the Gen 1 master charger assembly which is the stock part. The part malfunctioned and is a well-known issue with this vehicle. Luckily, I was not placed in harm's way when the part failed but there are many of those that have no been so lucky. This failure is not caused by the operator but is caused by the faulty factory part. This is a $3,000 repair for the owner of the vehicle alone not counting the potential risk of harm to the operator. The manufacturer must know that there is an issue with this part due to them replacing it with the Gen 2 model.

NHTSA ODI 11540743

The air conditioning system is also the battery management system for keeping the car at optimal operating temperatures. If this system fails then the car will shut down to protect the integrity of the batteries. I have had my car air conditioning system serviced four times and the front louvers that direct air flow continually fail. The service center has decided there is nothing they can do because the problem doesn't have a dedicated error code for them to address. However, when I supercharge the car and the car gets hot the louvers aren't functioning properly and the car will not charge. Once I let the car cool down and drive, if the louvers are still malfunctioning the car will reduce power to the point that I have to pull over on the freeway and allow the batteries to cool down. This has happened multiple times where I have to stop on the freeway because the car reduces power and won't drive. When I ask Tesla to look at the problem they say because there is no dedicated error code for this malfunction, nothing is wrong with the car and I should keep driving it.

NHTSA ODI 11540500