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What 102 owners told NHTSA about the 2014 Subaru Xv Crosstrek Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (102)Crash / fire / injury (15)Electrical system (20)Transmission & drivetrain (20)Engine (13)Brakes (12)Airbags (7)Speed control (7)Steering (7)Visibility & wipers (7)Body & structure (6)Lights (5)

1 of 102 complaints match · Visibility & wipers · crash/fire/injury only · clear filters

Jan 16, 2018Electrical systemVisibility & wipersFire

TL* THE CONTACT OWNS A 2014 SUBARU XV CROSSTREK. WHILE DRIVING THE VEHICLE, THE HEATING SYSTEM BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT STATED THAT THE ELECTRICAL WIRES IN THE AIR CONDITIONING/HEATING SYSTEM CONTROL UNIT WERE MELTED. THE CONTACT WAS INFORMED THAT THE AIR CONDITIONING/HEATING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,001.

NHTSA ODI 11063084

Working with the data? Download all 102 complaints as CSV · fetched from NHTSA July 28, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Subaru Xv Crosstrek Hybrid verdict →