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What 17 owners told NHTSA about the 2014 Smart Ed

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (17)Crash / fire / injury (2)Engine (4)Seat belts (4)Electrical system (3)Brakes (2)Transmission & drivetrain (2)Airbags (1)Suspension (1)Wheels (1)

2 of 17 complaints match · Brakes · clear filters

Sep 1, 2025BrakesCrash

Loss of most of the braking effectiveness, resulting in a collision. This vehicle had a Virginia State inspection performed the previous month and no brake failure dash lights were noted before the collision.

NHTSA ODI 11684251

Dec 13, 2022Brakes

The brake booster malfunctioned while I was driving

NHTSA ODI 11497260

Working with the data? Download all 17 complaints as CSV · fetched from NHTSA July 28, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Smart Ed verdict →