Home · 2014 Smart Coupe · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
4 of 17 complaints match · Seat belts · clear filters
The cable attaching the seatbelt is frayed and only being held on by a few strands of cable. My research into the problem on forums and the internet has shown that this is an issue on the drivers side seatbelt for Smart Car.
NHTSA ODI 11540919
Driver’s seatbelt broke at the tensioner as if the cable had been cut with wire cutters. My vehicle has not been involved in a wreck. Under normal driving conditions. Safety issue is if it broke this easily what would’ve happened if I had been involved in an accident? Of course I took the vehicle immediately to a repair shop and the cost to repair is $843.31. Of course the parts have to be ordered. This is a safety issue it’s a law issue you have to have a seatbelt it’s not like I can’t live without the seatbelt. All my research shows that several people have complained about the same incident happening to them I was not driving the vehicle at the time I had just stopped at a store got back in my car and the seatbelt was broken.
NHTSA ODI 11469708
THE SHOULDER PORTION OF MY SEAT BELT RIDES ON MY NECK. WHAT IS THE REMEDY FOR THIS SAFETY PROBLEM? REF COMPLAINT #10722112 28MAY15.
NHTSA ODI 10723785
MY SEAT BELT SHOULDER STRAP RIDES ON MY NECK.
NHTSA ODI 10722112
Working with the data? Download all 17 complaints as CSV · fetched from NHTSA July 28, 2026