What 1,732 owners told NHTSA about the 2014 Ram 1500 Quad Cab

Driving under normal conditions, truck had been running perfectly for the 3 months I owned it. Coming down a hill on the freeway, lights started blinking on the dash, then making a knocking noise, lost pressure (all control) of gas pedal, then white smoke from drivers side, then grey smoke, then completely engulfed in flames within 5 minutes of dash blinking. Complete loss of engine bay

NHTSA ODI 11675297

The contact owned a 2014 Ram 1500. The contact stated that while driving 60 MPH in the mountains, the check engine light illuminated. There was an abnormally strong odor of anti-freeze inside the cab. There was antifreeze coming from the tailpipe. The contact and her son noticed smoke on the side of the vehicle. The contact decreased her speed to approximately 45 MPH and was able to pull over. After stopping, the vehicle caught fire and was engulfed in flames. The contact stated that the failure was related to NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The contact, her son, and her dog were able to exit the vehicle safely. The contact and her son sustained a traumatic injury, but medical attention was not provided. The dog sustained unknown injuries and was taken to the veterinarian for medical attention. A police report was not filed. The fire department was able to extinguish the fire. The local dealer was contacted. The vehicle was not diagnosed or repaired. Before the failure, the vehicle had been taken to the same dealer for NHTSA Campaign Number 19V757000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The vehicle was towed to a tow lot. The insurance company deemed the vehicle a total loss. The failure mileage was approximately 100,000.

NHTSA ODI 11639854

This vehicle lost power while driving and would not re-start. A message came on dash saying “service electronic throttle” and then the vehicle burst into flames. There is a recall for other models with the same engine but not this vehicle. It is a safety hazard that almost killed me.

NHTSA ODI 11588670

Good morning, I am a user and owner of a RAM 1500 year 2014 and with 90,000 km I have had the problem for the second time that the screws that hold the exhaust manifolds are cut, causing fire to come out of the engine compartment, which can cause the vehicle to catch fire, this It is a typical problem in these HEMI engines, so I was talking with other owners of RAM 1500, they should make a solution to this problem since several people including are thinking of selling the unit and looking for other brands. From now cordial greetings [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11464957

ENGINE CYLINDER MISFIRES. ENGINE BLOCK 5,6,(7,8). MANY REPORTED 170 K MILEAGE VEHICLE BROKE DOWN MIDDLE OF INTERSECTION. ALL REPLACED PARTS DID NOTHING SOLVE ISSUE. I STILL OWE $26,000 ON A 2014 - BEING TOLD TO PUT A NEW ENGINE NO REVERSAL OF SHOWN MILEAGE AFTER REPLACEMENT. NEW ENGINE $6 K USED ENGINE $5 K. I'M A SINGLE MOM STUCK TRYING TO KEEP MY CREDIT UP.

NHTSA ODI 11398455

TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: UNKNOWN ( ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT WHILE AT A STOP LIGHT THE VEHICLE REVVED UP AND CRASHED INTO A UNKNOWN TOYOTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE ACCELERATED TO 60 MPH SIDE SWIPED A UNKNOWN SUV, CRASHED INTO A POLE AND STOPPED BETWEEN A HOUSE AND WALL THE CHECK ENGINE AND TIRE WARNING LIGHTS WERE ILLUMINATED. A POLICE REPORT WAS FILED. THERE WERE NO REPORTED INJURIES. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED AN INDEPENDENT AUTO BODY SHOP. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 109,700. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE CONTACT MENTIONED HIS PET DOG SUSTAINED UNKNOWN INJURIES. *DT*JB

NHTSA ODI 11386680

TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED A BURNING ODOR COMING FROM THE VEHICLE. THE CONTACT ALSO NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED FLAMES UNDERNEATH THE HOOD. THE CONTACT EXTINGUISHED THE FIRE WITH WATER. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE INTAKE MANIFOLD MELTED AND CAUSED THE FIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, INVESTIGATED THE FAILURE, AND OPENED A CASE; HOWEVER, THE MANUFACTURER DENIED THE CLAIM AFTER THE INVESTIGATION. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11288212

WHILE DRIVING AT INTERSTATE SPEEDS FOR APPROXIMATELY 130 MILES (2.5 HOURS), VEHICLE SPUTTERED AND LOST POWER, IT STABILIZED AT~40 MPH. A CHECK ENGINE LIGHT AND RED LIGHTING BOLT DISPLAYED. WE EXITED THE INTERSTATE AND MADE COURSE TO A DEALERSHIP UTILIZING SMALLER HWYS. EN-ROUTE TO THE REPAIR SHOP, AT ABOUT 40 MPH, VEHICLE STARTED EMITTING SMOKE TO INCLUDE INSIDE THE CABIN. STOPPED THE VEHICLE AND EVACUATED ALL 4 PEOPLE INSIDE. FLAMES AND HEAVY SMOKE SOON BECAME VISIBLE AS WE WATCHED FROM AFAR. LARGE FLAMES GREW AND QUICKLY ENGULFED THE WHOLE VEHICLE. FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE.

NHTSA ODI 11283105

DRIVING ON HWY 17 DOWN A RAMP, THROTTLE SENSOR LIGHT CAME ON AND TRUCK STALLED OUT. RESTARTED TRUCK TO PULL OFF HWY/RAMP TO SAFER LOCATION, NOTICED THICK BL SMOKE BILLOWING OUT FROM UNDER HOOD. PULLED INTO PARKING LOT, LIFTED HOOD TO SEE FLAMES COMING OFF ENGINE. BYSTANDER CALLED 911 WHILE I GOT A BUCKET OF WATER. THREW BUCKET OF WATER ONTO ENGINE WHILE POLICE AND FIRE DEPT FINISHED EXTINGUISHING. FIRE DEPT STATED THEY HAVE SEEN A FEW ECO FIRES. TOWED TO HENDRICK'S, CONTACTED RAM. RAM STATED NO NEED TO CONTACT INS CO (THEY WILL HANDLE IT). THOUGHT THIS WAS STRANGE, CONTACTED INS CO ANYWAYS. INSPECTED BY 2 FIRE SPECIALISTS, INS CO AND RAM. INS CO STATED MANUFACT DEFECT, RAM STATED LEAKY INJECTOR (WHICH WERE REPLACED BY RAM 18K MI PRIOR AT DEALERSHIP). I SUSTAINED SMOKE INHALATION AND 1ST DEGREE BURNS TO FACE,NECK,LT ARM AND HAD/HAVE HEADACHES. TRUCK WAS STILL UNDER 100K WARRANTY WITH ONLY 40K. RAM DENIED OPENED CLAIM AND WARRANTY. INS CO TOTALED TRUCK OUT, THEY STILL HAVE AN OPEN CLAIM AGAINST RAM. ADDITIONALLY RAM DENYING MY EMISSIONS SETTLEMENT OF 3K ONLY OFFERING 900 (STATING EMISSIONS WORK COULDN'T BE DONE DUE TO FIRE CLASSIFYING ME AS A PREVIOUS OWNER ALTHOUGH I WAS CURRENT OWNER EVEN AT THAT TIME). I STILL HAVEN'T SETTLED EMISSIONS. RECENTLY RAM HAS RECALLED ALL 108K ECO-DIESELS 2014-19 FOR FIRE HAZARD. MY TRUCK FITS THE DESCRIPTION FOR WHAT HAPPENS AND ALWAYS NEEDED A LITTLE COOLANT WITH MAINT, INSP, OIL CHANGES. I PAID OFF MY TRUCK BEFORE, AND NOW HAVE A PAYMENT WITH WHAT I CONSIDER A LESSER TRUCK. WHEN I CALL FCA AND GIVE MY INFO THEY OFTEN HANG UP, ACT LIKE THEY CANT HEAR ME, OR STATE THEY ARE TRANSFERRING ME TO MANAGER (HANGING UP ON ME). ALSO STATING SOMEONE WILL GET BACK TO ME, BUT NEVER ANY RETURNED CALL (SUPPOSED TO GET A CALL TOMORROW, WILL SEE).

NHTSA ODI 11283189

TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING 35 MPH, THE VEHICLE DECELERATED AND AN ABNORMAL ODOR WAS DETECTED. THE VEHICLE STALLED, BUT WAS ABLE TO BE RESTARTED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, OPENED THE HOOD, AND SAW FLAMES COMING FROM THE BACK OF THE ENGINE. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

NHTSA ODI 11141836

CATASTROPHIC ENGINE FAILURE. AT HIGHWAY SPEED THE ENGINE FAILED WITHOUT WARNING. IT THREW A ROD THROUGH THE ENGINE BLOCK RESULTING INSTANT LOSS OF POWER. HOT OIL BEING BLOWN OUT OF THE HOLE AND ALL OVER THE ENGINE AND ONTO THE TURBO AND EXHAUST, RESULTED IN A UNDER-HOOD FIRE.

NHTSA ODI 11131656

TIPM...TRUCK WAS MOBILE AT NIGHT IN RAIN WHEN IT DIED AND COASTED TO THE SHOULDER OF THE ROAD...DENSE OBNOXIOUS SMOKE POURED FROM UNDER THE HOOD AND INTO CAB WHERE MY GRANDCHILD WERE ADVERSELY AFFECTED BY IT CAUSING SERIOUS BREATHING PROBLEMS AND COUGHING. VEHICLE WAS TOWED TO DEALERSHIP WHERE A DEMAND OF 1500 BUCKS UP FRONT TO EVEN LOOK AT THIS TRUCK.. EVENTUALLY I HAD WRECKER BRING IT FROM DEALERSHIP HOME WHERE IS SITS ON RAMPS IN THE BACK YARD. NOTHING HAS BEEN DONE BY CHRYSLER TO ADDRESS THESE PROBLEMS. ACCORDING TO CODES FROM OBD-II SUGGEST THE POTENTIAL OF AIRBAGS EXPLODING WITHOUT WARNING AT ANY TIME...

NHTSA ODI 11102994

TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE AND FLAMES APPEARED FROM THE ENGINE COMPARTMENT. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE FLAMES WERE EXTINGUISHED AND THE VEHICLE WAS TOWED TO CAPITOL CHRYSLER DODGE JEEP RAM (3201 MISSOURI BLVD, JEFFERSON CITY, MO 65109, (573) 893-5000) WHERE IT WAS DIAGNOSED THAT THE EXHAUST GAS RECIRCULATION SYSTEM FAILED, AND THE WIRING HARNESS AND INTAKE AND EXHAUST MANIFOLDS NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 74,000.

NHTSA ODI 11099511

ON 11/22/17 AT AROUND 5PM DRIVING EAST BOUND ON I-76 IN PENNSYLVANIA OUR 2014 RAM 1500 ECODIESEL ENGINE CAUGHT ON FIRE. AS I TRIED TO STOP I REALIZED I HAD NO BRAKES. WE SLOWED TO A STOP AS WE STARTED UP A HILL, I PUT IT IN PARK AND WE ALL GOT OUT JUST IN TIME. A CERTIFIED CHRYSLER MECHANIC HAD JUST 2 DAYS EARLIER FINISHED INSTALLING A NEW ENGINE. BOTH THE DEALERSHIP & CHRYSLER HAVE DENIED ALL OWNERSHIP AND NO ROOT CAUSE EVALUATION HAS BEEN COMPLETED. I BELIEVE A FUEL LINE FAILED DUE TO FAULTY WORKMANSHIP, BUT WITHOUT A THIRD PARTY INDEPENDENT INVESTIGATION I GUESS WE WILL NEVER KNOW AND SOME OTHER CUSTOMER MAY EXPERIENCE THE SAME THING.

NHTSA ODI 11056252

WHILE DRIVING ON HIGHWAY CHECK ENGINE LIGHT CAME ON. SMELLED BURNING, ANOTHER CAR PULLED ALONG SIDE AND YELLED "YOU ARE ON FIRE" AFTER STOPPING THE TRUCK I WAS ABLE TO EXTINGUISH THE FLAMES UNDER THE ENGINE BY APPLYING DRY POWDER FIRE EXTINGISHER INTO THE OPEN HOOD. LATER INVESTIGATION BY A CHRYLSER HIRED INVESTIGATOR INDICATED THE STARTER CABLE SHORT CIRCUITED TO A SHARP BRACKET ATTACHED TO THE FRAME CAUSING THE ELECTRICAL HARNESS TO CATCH FIRE. IN MY OPINION CHRYLSER IS DRAGGING THEIR FEET IN AUTHORIZING A WARRANTY REPAIR

NHTSA ODI 11024711

THE COMPUTER MALFUNCTIONED I.E. SATELLEITE RADIO MALFUNCTIONED FOLOWED BY AN ELECTRIC SMELL. THE TRANSMISSION JUMPS FROM R TO P AND D TO P AT SLOW SPEEDS.

NHTSA ODI 10779524

HORRIBLE ODOR IN THE CAB, WHICH CAUSED MY WIFE, MY TWO TEENAGE DAUGHTERS, AND MYSELF TO ALL HAVE AT LEAST ONE FORM OF THE FOLLOWING, VOMITING, NAUSEA, HEADACHE, BURNING EYES AND THROAT. APPARENTLY THIS IS A KNOWN ISSUE TO THE MANUFACTURER, AS THERE IS SOMETHING CALLED A STAR CASE. I CAN'T DRIVE THE VEHICLE AT THIS TIME, AS I HAVE NO IDEA IF THIS ODOR CAN CAUSE A PERMANENT HEALTH PROBLEM, NOT TO MENTION IT IS BIZARRE THAT A BRAND NEW VEHICLE WOULD HAVE A PROBLEM LIKE THIS. *TR

NHTSA ODI 10599137

TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT STATED THAT AFTER PURCHASING THE VEHICLE HE NOTICED A CHEMICAL ODOR INSIDE THE VEHICLE THAT LATER BECAME STRONGER. THE CONTACT INDICATED THAT HE AND ANOTHER PASSENGER SUFFERED FROM DIZZINESS, NAUSEA AND VOMITING FROM THE ODOR. THE CONTACT RETURNED THE VEHICLE TO THE DEALER BECAUSE OF THE DEFECT. THE CONTACT INDICATED THAT EMPLOYEES AT THE DEALERSHIP CONFIRMED THE DEFECT WAS PRESENT IN THE VEHICLE AND INDICATED THAT THE REPLACEMENT PARTS WERE ORDERED TO CORRECT THE DEFECT. THE CONTACT WAS NOT INFORMED WHAT PARTS WOULD BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1000.

NHTSA ODI 10567065

WE WERE DRIVING OUR NEW TRUCK (ONLY 13 DAYS OLD) AND CAME UP BEHIND A CAR GOING 25MPH IN A 50MPH ZONE. WE SLOWLY ACCELERATED THE TRUCK TO PASS THE VEHICLE. DURING THIS ACCELERATION, WE SAW LARGE AMOUNTS OF WHITE SMOKE COMING FROM BOTH TAILPIPES. THEN A BRIEF SINGLE CHIME STARTED FROM THE INSTRUMENT PANEL. BECAUSE IT WAS A NEW TRUCK WE DIDN'T KNOW WHAT WAS HAPPENING AND THERE WAS NO SAFE PLACE TO PULL OVER. WE CONTINUED UP THE ROAD AND THE CHIMING INCREASED IN FREQUENCY AND WHITE SMOKE BEGAN TO COME INTO THE CAB AND FROM UNDER THE HOOD. WE CAME TO SIDE ROAD AND IMMEDIATELY PULLED OVER. WE GOT OUT AND THE WHITE SMOKE CONTINUED TO BELLOW FROM UNDER HOOD. AFTER TRUCK WAS TURNED OFF, THE SMOKE SLOWLY SUBSIDED. WE TOWED THE TRUCK BACK TO THE DEALER ON A FLATBED. *TR

NHTSA ODI 10554197