Apr 24, 2015Suspension
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V392000 (SUSPENSION); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10712664
Apr 1, 2015Suspension
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V392000 (SUSPENSION); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10703206
Mar 26, 2015Suspension
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT RECEIVED A MANUFACTURERS RECALL ON THE SUSPENSION. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10701962
Mar 23, 2015Suspension
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V392000 (SUSPENSION); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/12/15*CN THE CONSUMER NO LONGER OWNS THE VEHICLE BUT STATED IT WAS REPAIRED. UPDATED 9/16/2015 *JS
NHTSA ODI 10701214
Mar 5, 2015Suspension
TL*THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT RECEIVED A MANUFACTURERS RECALL RELATED TO A FAULTY SUSPENSION AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
NHTSA ODI 10692356
Mar 3, 2015Suspension
TL*THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION FOR A MANUFACTURERS RECALL REGARDING REAR SHOCK ABSORBERS AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10691902
Feb 6, 2015Suspension
TOOK TRUCK IN TO HOYTE DODGE BECAUSE IT HAS A REAL BAD VIBRATION WHEN DRIVING. AFTER THEY DROVE SEVERAL TIMES AND BALANCED TIRES STILL HAS SAME PROBLEM. THEY DRIVE IT AND SAY THEY FEEL NOTHING WRONG WITH IT. WOULD LIKE SOME ONE TO LOOK INTO THIS FOR ME. I SHOULD NOT BE HAVING THESE PROBLEMS WITH A NEW TRUCK. *JS
NHTSA ODI 10681850
Dec 16, 2014SteeringSuspension
BACKING OUT OF PARKING SPOT WHEN DRIVER SIDE LOWER CONTROL ARM SHATTERED. WHEEL WAS UNABLE TO SUPPORT THE WEIGHT OF THE TRUCK OR ANY STEERING MOVEMENTS WITHOUT CAUSING FURTHER DAMAGE TO THE SUSPENSION OR TRUCK BODY. CAUSE WAS A DEFECT IN THE ALUMINUM MOLDING. *TR
NHTSA ODI 10664705
Dec 9, 2014SuspensionTransmission & drivetrain
BACKING DOWN DRIVEWAY AND THE DRIVESHAFT DROPPED OUT OF TRUCK. AFTER CHECKING I FOUND THAT IT HAD NEVER BEEN BOLTED TO TRUCK. DODGE DEALER PICKED IT UP AND REATTACHED THE DRIVESHAFT. WHEN I PICKED IT UP THE TECHNICIAN TOLD ME IT NEVER HAD BOLTS ON IT. *TR
NHTSA ODI 10663263
Sep 4, 2014Suspension
I RECEIVED A NOTICE THAT MY TRUCK HAD A RECALL (P37) I CONTACTED CHRYSLER SERVICE, THEY DIDN'T KNOW WHAT YOU WERE TALKING ABOUT. DIDN'T HAVE SUCH A RECALL? DO YOU JUST MAKE UP THESE NUMBERS? WOULDN'T CHRYSLER TELL YOU ABOUT THE PROBLEM? WHAT GIVES??????? *TR
NHTSA ODI 10630561
Apr 6, 2014SuspensionTransmission & drivetrainElectrical system
THERE IS A CONTINUOUS UNKNOWN ELECTRICAL DRAW CAUSING THE BATTERY TO DRAIN TO THE POINT THE VEHICLE WILL NOT START. AN ELECTRICAL SURGE WILL CAUSE THE ELECTRIC SUSPENSION TO ACTIVATE ALONG WITH THE CONSOLE CLUSTER AFTER THE VEHICLE HAS BEEN TURNED OFF. THE VEHICLE HAS BEEN BACK TO THE DEALERSHIP 6 TIMES AND NEITHER THE DEALERSHIP OR CHRYSLER HAS A FIX. THE CONDITION IS GETTING WORSE AND NOW THERE IS A NEW ISSUE AFFECTING THE ELECTRICAL CLUTCHES IN THE TRANSMISSION. I HAVE REQUESTED A LOANER VEHICLE UNTIL I CAN PURCHASE A DIFFERENT VEHICLE I FEEL IS SAFER. ON APRIL 3, 2014, THE DISTRICT CHRYSLER REPRESENTATIVE DENIED THE REQUEST. I BELIEVE THIS VEHICLE IS UNSAFE FOR MULTIPLE POSSIBLE REASONS BUT ESPECIALLY CONCERNED ABOUT HE ALTERNATOR. THE ALTERNATOR'S FUNCTION IS TO RECHARGE THE BATTERY ONCE IT'S BEEN USED TO START THE ENGINE. AND TO KEEP THE BATTERY CHARGED WHEN VARIOUS ELECTRICAL SYSTEMS ARE USED IN THE VEHICLE. THE ALTERNATOR DETERMINES HOW MUCH TO CHARGE THE BATTERY BY MEASURING THE REFERENCE VOLTAGE FROM THE BATTERY. IF THERE'S A PROBLEM WITH THE BATTERY WHERE THE REFERENCE VOLTAGE IS VERY LOW, THE ALTERNATOR WILL TRY TO RECHARGE THE BATTERY. THE ALTERNATOR ISN'T DESIGNED TO RECHARGE A DEAD BATTERY. IT'S INTENDED TO MAINTAIN THE CHARGE ON A GOOD BATTERY. WHEN THIS DOES HAPPEN, THE ALTERNATOR BEGINS TO RUN HOT, AND THIS IS WHAT KILLS THE ALTERNATOR. A DEAD BATTERY WHILE DRIVING MEANS NO ELECTRIC STEERING, NO ANTILOCK BRAKES, NO AIR BAGS, ECT. I'M VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. *TR
NHTSA ODI 10577741