What 1,732 owners told NHTSA about the 2014 Ram 1500 Quad Cab

I LIVE IN NORTHERN MINNESOTA. THE AIR SUSPENSION BEGAN HAVING PROBLEMS THE FIRST WINTER I OWNED THE TRUCK. THE SUSPENSION WOULD NOT OPERATE PROPERLY DURING NEGATIVE TEMPERATURES. I BROUGHT IT IN TO GET SERVICED SEVERAL TIMES, AND I WAS TOLD IT IS NORMAL DURING NEGATIVE TEMPERATURES. THIS PAST WINTER, THE 40 AMP FUSE FOR THE SUSPENSION STARTED BLOWING. IT HAS NOW BLOWN THREE TIMES THIS WINTER, AND THE LAST TWO TIMES AS BARELY BEEN BELOW FREEZING. IT HAS BLOWN TWICE IN THE LAST 24 HOURS. WHEN THE FUSE BLOWS, THE TRUCK, DANGEROUSLY, LOWERS TO THE STOPS. IT DOES NOT HANDLE PROPERLY OR SAFELY UNDER THESE CONDITIONS.

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IN COLD WEATHER THE AIR SUSPENSION FAILS AND THE FRONT PASSENGER SIDE FALLS DOWN TO BUMP STOP CREATING ZERO SUSPENSION AND MAJOR SAFETY ISSUE. THE TRUCK FAILED AT THE AIRPORT 60 MILES FROM MY HOME. IN TRYING TO GET HOME I WAS DRIVING 50 MPH IN A 75 MPH ZONE AND HIT A PATCH OF ROUGH ROAD AND SOME SNOW AND THE TRUCK WENT SIDE WAYS 7/8 TIMES BEFORE I WAS ABLE TO REGAIN CONTROL. THE TRUCK HAS 33,000 MILES AND THE BILL TO REPAIR THE COMPRESSOR FOR THE AIR SUSPENSION WAS $2,600. NO HELP FROM FORT COLLINS DODGE.

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THIS IS THE THIRD EVENT OR INCIDENT SURROUNDING THIS AIR RIDE SUSPENSION SYSTEM: 1. THE FIRST INCIDENT WAS IN JAN 2017 AFTER GETTING UP TO ALASKA. THIS TIME ALMOST CAUSED A MAJOR ACCIDENT. WITHOUT WARNING, THE VEHICLE FELL WHILE DRIVING AND SLID OUT IN TRAFFIC. THE SEATBELT LOCKED IN PLACE AND MALFUNCTIONED. GENE'S CHRYSLER ENDED UP CHANGING OUT SOME OF THE HARDWARE AND PARTS. 2. THE SECOND INCIDENT WAS NOT AS BAD ON NOVEMBER 2017, THIS TIME THE WARNING LIGHTS CAME ON. AFTER ALLOWING THE TRUCK TO SIT A FEW DAYS WAITING FOR CHRYSLER TO PROVIDE AN APPOINTMENT, AND CHANGING ALL THE FUSES, THE SUSPENSION RAISED UP AGAIN. 3. TIME NUMBER 3 WAS ON JANUARY 31, 2018. THIS TIME, THE TRUCK WAS TOWED TO GENE'S CHRYSLER ON FEBRUARY 01, 2018. THE VEHICLE FELL TO THE GROUND AGAIN AND WAS NOT MOVING THE SPEED LIMIT BECAUSE OF SLOWER TRAFFIC CONDITIONS. RIGHT NOW, THE TRUCK IS STILL IN THE SHOP BECAUSE MORE PARTS NEED TO BE REPLACED AND THE DEALERSHIP IS WAITING ON THE MANUFACTURERS' RECALL FOR THIS AIR RIDE SUSPENSION SYSTEM. WE ARE VERY CONCERNED ABOUT OUR TEAM OUT THERE IN ALASKA BUT NOW, THIS IS HAPPENING TO VEHICLES ALL OVER THE COUNTRY DURING REAL COLD WEATHER. IT'S LIKE A NATIONAL CRISIS NOW AND NEEDS EVERYONE IN THE TRANSPORTATION DEPARTMENT TO PLEASE DO SOMETHING BEFORE SOMEONE DIES BECAUSE OF THESE MALFUNCTIONS AND THE DEFECTIVE AIR RIDE SYSTEM. NOW THAT IT HAS BEEN 40 DAYS WITHOUT OUR MINISTRY HAVING THEIR VEHICLE IN ALASKA, WHAT WILL NHTSA DO TO HELP OUR PASTOR AND MINISTRY UP THERE? IT IS SO SAD THAT NO ONE SEEMS TO CARE UNTIL ALL THESE REPORTS OF INJURIES AND EVEN DEATHS, WILL THE GOVERNMENT STEP IN AND HELP THE PEOPLE NOW? ALSO, WILL YOU PLEASE CALL THE FCA AND THE DEALERSHIP SERVICE PEOPLE TO ASK HOW MUCH LONGER, ANOTHER 10 DAYS IS TOO LONG? THANK YOU FOR ALLOWING US SHARE WHAT'S GOING ON & HOPE WE WILL HEAR BACK FROM YOU MORE SOONER THAN LATER

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CSPC: VEHICLES DROPPING IN MOTION IS A VERY DIRE/SERIOUS SAFETY CONCERNS, WE HAVE PERSONALLY EXPERIENCED THIS DURING BOTH WINTERS. DT *JS *TT *JS

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RFERENCE MULTIPLE REPORTS FORWARDED TO YOUR OFFICE SURROUNDING RAM'S AIR-RIDE SUSPENSION SYSTEMS'. THESE MAJOR CONCERNS WERE FIRST REPORTED IN EARLY 2017 AFTER RETURNING TO ALASKA. AN OFFICIAL LETTER WAS SENT TO THE FCA GROUP-ITALY, FCA CEO, & THEIR BOARD OF DIRECTORS SURROUNDING THESE LIFE THREATENING INCIDENTS. WHILE COMMUTING ON AN ARCTIC ALASKAN DAY "-40 DEGREES+" MY RAM INSTANTLY DROPPED WHILE IN MOTION, ALL SAFETY EQUIPMENT BECAME UNRESPONSIVE LEAVING ME TO SKID IN TRAFFIC TO A STOP. THANK GOD NO ONE WAS HURT DURING THIS EXPERIENCE. THE VEHICLE WAS IMMEDIATELY TAKEN TO GENE'S CHRYSLER, AFTER SITTING FOR DAYS (BEING TOLD THERE IS NO FIX FOR THIS), FCA WAS OFFICIALLY NOTIFIED. GENE'S CHRYSLER SERVICING AGENTS STATED THAT THESE ISSUES WHERE REPORTED TO FCA BUT THEY DON'T KNOW WHAT TO DO ABOUT IT. I ASKED WHY WE WERE NOT INFORMED BY ALL THE DEALERSHIP SERVICING AGENTS FROM COLORADO TO WASHINGTON TO ALASKA WHEN OUR RAM WAS TAKEN IN FOR THE MANY RECALLS? AFTER DAYS OF SITTING, THE DEALERSHIP SERVICING AGENTS STATED THAT A TECHNICIAN TEAM HAD VISITED ALASKA A FEW MONTHS AGO AND THEY WANTED TO TRY SOMETHING. A LIST OF PARTS WHERE EXCHANGED, FUSES REPLACED, AND CODES RESET. AFTER A FEW TEST DRIVES THEY STATED THE VEHICLE SHOULD BE GOOD FOR AWHILE BUT THEY WERE NOT SURE IF THIS WOULD PERMANENTLY FIX THESE ISSUES. ASKING IF THE VEHICLE WAS COMPLETELY SAFE (VEHICLE TRANSPORTS PERSONNEL FOR SCHOOL & MINISTRY) TO OPERATE, WE WERE TOLD THEY WERE NOT 100% SURE BUT IF THE ISSUE RETURNED, BRING IT BACK TO THEM IMMEDIATELY. TIME AND TIME AGAIN, THE DEALERSHIP SERVICING TEAM STATED THAT FCA WAS NOT TOO CONCERNED BECAUSE ALASKA IS ONLY A SMALL POPULATION OF THEIR CONSUMER BASE. WE CONTACTED FCA AGAIN TO REMIND THEM WINTERS' ARCTIC WEATHER WOULD RETURN SOON, THAT WE NEEDED DIRE ASSISTANCE FOR SAFETY REASONS. JAN-FEB 2018, WE'D RELIVE THIS EXPERIENCE AGAIN! *JS

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VEHICLE IS USED IN UPSTATE NY. WHEN THE TEMPERATURE DROPS, THE SUSPENSION DOESN'T OPERATE CORRECTLY. UNABLE TO ADJUST FOR SMOOTH RIDE

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THE AIR SUSPENSION FREEZES UP WHEN IT GETS BELOW ZERO. I DO A LOT OF ICE FISHING, THE REASON I BOUGHT THIS TRUCK, AND I'VE HAD TO DRIVE WITH VARIOUS CORNERS OF THE VEHICLE HAVING NO SUSPENSION. ONE TIME, IT HAPPENED WHILE DRIVING DOWN THE INTERSTATE AT 75MPH, THE WHOLE FRONT END DROPPED TO THE FRAME AND I ALMOST CRASHED BECAUSE I DIDN'T KNOW WHAT WAS GOING ON RIGHT AWAY. IT HAS BEEN HAPPENING SINCE I BOUGHT THE TRUCK A YEAR AGO. TO DATE IT'S BEEN IN THE SHOP 5 TIMES AND THE COMPRESSOR FINALLY BURNT OUT.

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THE VEHICLE DEFAULTS TO THE ENTRY/EXIT MODE IN THE AIR SUSPENSION SYSTEM IN COLD WEATHER AND IS UNDRIVABLE. DODGE IS AWAY OF THE ISSUE AND TO FIX THE PROBLEM YOU HAVE TO PURCHASE A NEW AIR SUSPENSION CONTROL MODULE FOR $1100. IF THIS IS A KNOWN ISSUE THAT IS A FACTORY DEFECT WHY ISN'T THIS A RECALL?

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I TOOK MY 2014 DODGE RAM 1500 2WD CREW CAB INTO THE DEALERSHIP FOR OIL CHANGE. PREVIOUSLY I HAD COMPLAINED ABOUT A POPPING AND CLICKING NOISE IN THE FRONT END WHEN I TURNED THE STEERING WHEEL. THE NOISE CAME FROM THE FRONT WHEELS. I MENTIONED THIS TODAY AT MY SCHEDULED OIL CHANGE AND THEY CHECKED FOR A PROBLEM ONCE AGAIN. THIS TIME THEY FOUND THAT THE DRIVER SIDE CONTROL ARM BOLT (1 OF 2) WAS ALMOST COMPLETELY OUT. THE NUT THAT IS SUPPOSED TO HOLD IT IN PLACE IS GONE. PICTURE ATTACHED. NOT RELATED BUT JUST AS BAD WAS A PASSENGER SIDE BALL JOINT BOOT THAT WAS CRACKED AND LEAKING, CAUSING ME TO HAVE TO REPLACE THAT BALL JOINT. I BOUGHT THE TRUCK NEW AND HAVE NEVER WRECKED IT OR HAD ANY REASON TO REMOVE THE FRONT SUSPENSION ARMS. IN MY OPINION THIS IS A SEVERE SAFETY DEFECT(S) AND COULD HAVE RESULTED IN A BAD ACCIDENT. MOST OF MY TIME IS SPENT IN THE TRUCK AT HIGHWAY SPEEDS AS I HAVE A JOB THAT INVOLVES A LOT OF TIME ON THE ROAD. THE ORIGINAL PROBLEM STARTED BEFORE THE TRUCK HAD 50K MILES. THE PROBLEM WAS IDENTIFIED BY A TECHNICIAN AT THE DEALERSHIP TODAY ON 8/29/17, WHILE THE TRUCK HAS APPROXIMATELY 88K MILES ON THE ODOMETER.

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TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE THE VEHICLE WAS AT A SHOP FOR AN OIL CHANGE, AN INDEPENDENT MECHANIC NOTICED THAT THE BALL JOINT WAS FAULTY AND NEEDED TO BE REPLACED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS CONTACTED (FRANKLIN CHRYSLER/DODGE IN FARMINGTON, MAINE) AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT HE DID NOT RECEIVE THE RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V302000 (AIR BAGS). THE FAILURE MILEAGE WAS 32,000. PARTS DISTRIBUTION DISCONNECT.

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VEHICLE AIR SUSPENSION ENGAGES TO RAISE AND/OR LOWER VEHICLE AT RANDOM INTERVALS AFTER THE VEHICLE IS STATIONARY, IN "PARK", AND THE ENGINE IS TURNED OFF. THE VEHICLE KEY FOB NOR ANY OTHER OWNER PROMPTS ARE USED TO CAUSE THE ISSUE. THE INTERVAL PERIOD BETWEEN WHEN THE VEHICLE IS PARKED AND TURNED OFF AND THE AIR SUSPENSION ENGAGEMENT TO RAISE AND/OR LOWER THE VEHICLE CAN RANGE FROM SEVERAL MINUTES TO HOURS.

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THIS TRUCK WOBBLES AT SPEEDS OF 80 MILES PER HOUR.

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TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE THE VEHICLE WAS STATIONARY, THE AIR SUSPENSION WARNING INDICATOR REMAINED ILLUMINATED. IN ADDITION, THE TRANSMISSION MALFUNCTIONED WHILE IN THE FOURTH WHEEL DRIVE POSITION. THE VEHICLE OVERHEATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,819.

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I BELIEVE OUR TRUCK SHOULD BE PART OF MOST OF THE RECALLS LISTED FO RAM TRUCKS. OUR TIRES ARE WEARING ON THE OUTSIDE, THEY WON'T FIX. THE TRANSMISSION WAS REPLACED AT TWENTY SOME THOUSANDS MILES, AND MY WIFE BEING THE PRIMARY DRIVER SAID THAT WHEN YOU COME TO A COMPLETE STOP THE TRUCK SOMETIMES JUMPS FORWARD. THE REAR DIFFERENTIAL SEAL WAS REPLACED. I'M AFRAID THAT WE MIGHT LOSE OUR WHEELS ON THE ROAD. THERE IS ALSO A CHEMICAL SMELL COMING FROM THE ENGINE THAT EVERYONE CAN SMELL BUT THE DEALER. CURRENTLY WORKING WITH CHRYSLER AND BEEN DRIVING A RENTAL FOR ALMOST A MONTH.

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THEIRS A LOT OF RECALLS THEY DON'T FIX THEM AND I'M SCARE OF DRIVING THE TRUCK.

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TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THE FRONT DRIVER ROTOR'S CALIPERS MOVED WHILE BEING INSPECTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AS THE FRONT HUB AND THE BEARING UNITS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 07V038000 (SUSPENSION) HOWEVER THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

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VEHICLE VIBRATES. DEALER HAS ATTEMPTED TO FIX IT 7 TIMES, AND NOW SAYS IT IS OPERATING AS DESIGNED.

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***BLF NOTE CALL CONSUMER TO GET MORE INFO*** IN MOTION A WOBBLE IN MOTION 40 MPH STEERING SHAKING FRONT END SHIMMING IN MOTION PULLED TO RIGHT IN STEERING THRU THE RIDE OF 1300 MILES. HIGHWAY AND MAIN ROAD DRIVING 2014 PULLED TO THE RIGHT ON A LONG TRIP AND 2015 WOBBLE DIMMING STEERING SHAKING ETC ON A LONG TRIP.

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REFERENCE ODI #10715810 REFERENCE # 829794 I OWN A 2014 RAM 1500 TRADESMAN BLACK EXPRESS, I LODGED A COMPLAINT IN MARCH 2015 REGARDING RAPID AND IRREGULAR FRONT TIRE WEAR AT ONLY 7,035 MILES. THEN BEGAN THE SAGA OF TRYING TO GET SUSPENSION CORRECTED. FRONT END ALIGNMENT AND TIRE ROTATION WAS PERFORMED AT 7,035 MILES, FRONT END ALIGNMENT WAS FOUND TO BE OUT OF SPEC. (THIS SERVICE WAS PERFORMED AT AN INDEPENDENT SERVICE FACILITY.) AT 9.803 DETECTED SAME WEAR PATTERN, ALIGNMENT WAS IN SPEC.BY SAME INDEPENDENT REPAIR FACILITY. RAM CUSTOMER CARE DIRECTED ME TO DAYTONA DODGE, ANOTHER ALIGNMENT WAS PERFORMED, HOWEVER TRACKING ON ROAD WAS IMPAIRED. AT 10,450 MILES. RAM CUSTOMER CARE DIRECTED ME TO FLAGLER DODGE WHERE ANOTHER ALIGNMENT WAS PERFORMED, FRONT END ALIGNMENT WAS OUT OF SPEC AND CORRECTED AT 10,608 MILES. TIRE IRREGULAR TIRE WEAR CONTINUED, RAM CUSTOMER CARE SUGGESTED A FOUR WHEEL ROAD FORCE TIRE BALANCE, WHICH I PAID FOR AT MY OWN EXPENSE. WEIGHT ADJUSTMENT OF 1/4 OZ ON THREE WHEELS AND 1/2 OZ ON ONE WHEEL, NO CHANGE IN TIRE WEAR. FILED NOTICE OF DEFECTIVE VEHICLE WITH MFG. MFG. HAD THEIR FINAL ATTEMPT TO REPAIR AT 13,019 MILES. CHECKED UNDER BODY FOR DAMAGE, NONE REPORTED, TEST DROVE, NORMAL TRACKING, ORDERED ALIGNMENT, WAS FOUND TO BE IN SPEC. HAD LEMON LAW ARBITRATION BOARD HEARING SCHEDULED FOR 8/27/15, MFG. FILED AMENDED ANSWER TO BOARD 5 DAYS BEFORE HEARING ASSERTING "NO DEFENSE" AND WISHED TO ENTER PRIVATE NEGOTIATIONS. MFG. IS IS NOT WILLING TO NEGOTIATE FAIR SETTLEMENT, ATTEMPTING TO SHORT REFUND ME $7,339.00 ON VEHICLE BUY BACK. MFG IS TRYING TO AVOID HAVING CASE HEARD BEFORE ARBITRATION BOARD, BUT IS DICTATING SETTLEMENT INSTEAD OF NEGOTIATING. PRESENTED MFG. WITH ULTIMATUM, WITH DEADLINE OF 9/18/15, IF NOT RESOLVED IT WILL BE DECIDED BY ARBITRATION BOARD FOR SETTLEMENT. IF YOU ARE HAVING SAME ISSUE CALL ME: [XXX]. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

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I HAVE BROUGHT MY TRUCK BACK TO THE DEALERSHIP DUE TO A RATTLE IN MY STEERING WHEEL. THE RATTLE OCCURS WHEN TRAVELING FROM A STANDSTILL UP TO 30 MILES PER HOUR. THE DEALER WAS MADE AWARE OF THIS SITUATION THE WEEK THAT THE BOUGHT THE TRUCK. IT HAS BEEN BROUGHT BACK 5 TIMES, AND EACH TIME THEY ACKNOWLEDGED THAT THERE WAS AN ISSUE WITH MY STEERING SYSTEM. THEY STATED THAT THEY COULD HEAR THE RATTLE, AND WOULD FIX IT. THE FIRST 3 TIMES IT WAS BROUGHT TO THE DEALER, THEY SENT ME AWAY STATING THAT THEY CORRECTED THE ISSUE. ONCE I GOT BACK HOME, AND ENCOUNTERED BUMPY ROADS, THE RATTLE WAS STILL THERE. THE FOLLOWING 2 TIMES IT WAS AT THE DEALERSHIP, THEY SENT ME AWAY STATING THAT THEY WOULD NOT WORK ON MY VEHICLE ANY FURTHER BECAUSE THEY DID NOT KNOW WHAT WAS CAUSING THE RATTLE. THEY HAVE RESEATED BOTH THE PASSENGER SIDE AND DRIVERS SIDE AIR BAGS, THEY TIGHTENED A WIRE HARNESS ON MY STEERING COLUMN, THEN THEY REPLACED MY STEERING COLUMN COUPLING, AND FINALLY THEY REPLACED THE ENTIRE STEERING COLUMN. THEY HAVE NO IDEA WHAT THEY ARE TRYING TO FIX. THEY STATED TO ME THAT THE KNOW THERE IS AN ISSUE, BUT DO NOT KNOW WHAT IS CAUSING IT. THIS ISSUE COULD VERY WELL BE A SAFETY ISSUE, AS IT HAS TO DO WITH MY STEERING SYSTEM. MY VEHICLE HAS 5000 MILES ON IT, AND HAS BEEN BACK TO THE DEALER SHIP 5 TIMES. I HAVE OWNED THE VEHICLE FOR 5 MONTHS.

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WHILE DRIVING THE VEHICLE HOME FROM, AFTER HITTING THE SPEED LIMIT OF 65, THE VEHICLE STARTED TO SHIMMY, SIDE TO SIDE, AND CONTINUED AT A HIGHER SPEED. I CALLED THE DEALER, AND RETURNED THE TRUCK TO HAVE IT SERVICED, BUT IT DID NOT HELP. I WAS TOLD IT WAS FLAT SPOTS ON THE TIRES, AND TO GIVE IT SOME TIME. AFTER ALMOST 4000 MILES, AND 4 VISITS BACK FOR SERVICE, I WAS TOLD THERE WAS NOTHING THEY COULD DO. ALL THE TRUCKS RIDE THE SAME. AFTER FURTHER INVESTIGATION, I FOUND OUT THROUGH VARIOUS FORUMS, THAT A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM, AND IF THE TIRES ARE CHANGED OUT, THE PROBLEM WILL GO AWAY. THE DEALER REFUSED TO CHANGE OUT THE TIRES. THE TIRES IN QUESTION ARE GOODYEAR WRANGLER SR-A, SIZE P275/60R20.

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TRAVELING WEST ON I-4, ORLANDO, FL BETWEEN SAND LAKE ROAD AND EXIT TO 528E AT 1:25 PM IN LEFT HAND LANE. AS I ATTEMPTED TO CHANGE LANES TO THE RIGHT I ACCELERATED SLIGHTLY AND FELT A "THUMP" (THE ONLY WAY I CAN DESCRIBE IT) THROUGH THE STEERING WHEEL AND THE TRUCK SUDDENLY ACCELERATED AND FISH TAILED. I LOST CONTROL FOR THAT INSTANT AND MY TRUCK STRUCK THE VEHICLE TO MY LEFT IN THE REAR BY THE TAIL LIGHTS ON THE PASSENGER SIDE. I WAS ABLE TO REGAIN CONTROL OF MY TRUCK AND PULL TO THE SIDE OF THE ROAD AS DID THE OTHER VEHICLE. MY COMPLAINT CENTERS ON WHY THE TRUCK SUDDENLY ACCELERATED; WHAT WAS THE "THUMP" THAT I FELT; IS THERE A PROBLEM WITH THE TRANSMISSION (NEW DESIGN FOR 2014) AND THE REAR DIFFERENTIAL; WHAT WOULD CAUSE THIS SUDDEN ACCELERATION? HAVE THERE BEEN OTHER COMPLAINTS OF THIS NATURE ON THIS OR OTHER CHRYSLER MODELS? PLEASE RESPOND ASAP.

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I WAS DRIVING ALONG ON ROUTE 220 NEAR LOCK HAVEN PA IN WHICH THEY ARE DOING CONSTRUCTION THERE IS UNEVEN PAYMENT POT HOLES ETC I WAS DOING 45 MPH AT THE TIME DUE TO CONSTRUCTION ZONE WHEN I HIT A POT HOLE I HEARD A LOUD POP NOISE SO I IMMEDIATELY PULLED OVER LOOKED AT MY TRUCK DIDN'T SEE ANYTHING SO I CONTINUED DRIVING APON ARRIVING AT MY HOME TEN MILE UP THE ROAD I NOTICED STEERING WAS FUNNY ONCE IN MY DRIVEWAY I LOOKED OVER MY TRUCK AGAIN TO MY SURPRISE I FOUND A CRACK ON THE KNUCKLE AT THE UPPER BALL JOINT THE KNUCKLE HAD CRACKED RIGHT AT THE UPPER BALL JOINT ON THE CASTING SEAM I CALLED DEALERSHIP AND THEY SAID THEY HAVEN'T HEARD OF SUCH A THING AFTER HRS OF ARGUING WITH THEM TO FIX IT I HAD IT TOWED TO THE DEALERSHIP WHERE THEY HAD THE TRUCK FOR A WEEK AND TOLD ME IT WASN'T COVERED UNDER WARRANTY KEEP IN MIND I ONLY HAD THE TRUCK FOR 2-3 MONTHS AND IT SHOULD OF BEEN COVERED I KNOW DODGE HAS HAD ISSUES IN THE PAST WITH SUSPENSION PROBLEMS AND I FIND IT A GREAT CONCERN AS THIS COULD OF CAUSED A SERIOUS CRASH VERY DISAPPOINTED WITH DODGE AT THIS POINT I'D RATHER NOT EVEN KEEP THE TRUCK AS I FEEL IT'S NOT VERY SAFE

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I WAS DRIVING MY DODGE RAM 1500 FROM MILWAUKEE, WI TO MEMPHIS, TN ON A VACATION. WHILE DRIVING AT SPEEDS IN EXCESS OF 80 MPH, I NOTICED A LOT OF SHAKING AND VIBRATING FROM THE STEERING WHEEL THRU THE ENTIRE CAB OF THE TRUCK. I NOTICED THE SAME THING WHEN DRIVING BACK HOME FROM MEMPHIS. I HAD TAKEN MY TRUCK BACK TO THE DEALER AT AN EARLIER DATE, HOWEVER THE DEALERSHIP STATED THAT THEY DIDN'T NOTICE ANY VIBRATING WHEN THEY DROVE THE TRUCK. THEY DID SHARE THAT THEY COULD NOT DRIVE MY VEHICLE AT EXCESSIVE SPEEDS, HOWEVER GAVE ME THE SAME INFORMATION IN MY LATEST COMPLAINT ON 7/23/2015. I SHARED MY CONCERNS PRIOR TO HEARING ABOUT THE CURRENT RECALL ON DODGE RAM 1500 TRUCKS AND HOPE THAT MY VEHICLE DOESN'T HAVE ANY SAFETY ISSUES THAT COULD LEAD TO INJURY.

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I HAVE AN ALIGNMENT ISSUE WITH VEHICLE THAT IS CAUSING FEATHERING OF RIGHT FRONT TIRE THAT HAS NOT/CANNOT BE CORRECTED BY ALIGNMENT IN TWO ATTEMPTS TO DATE. DEALING WITH MANUFACTURER CUSTOMER CARE, MY ASSIGNED CASE NUMBER IS 26625890. MANUFACTURER HAS NOW SUGGESTED A ROAD FORCE BALANCE OF ALL FOUR TIRES, AFTER TWO ALIGNMENTS HAVE FAILED TO CORRECT FEATHERING PROBLEM. HAVE MONITORED HEAT BUILDUP ON THAT TIRE IN RELATION TO THE OTHER THREE AND FIND HEAT BUILDUP EXCEEDS 110 DEGREES ABOVE OTHER THREE. HAVE ALSO DISCOVERED THREE OTHER TRUCKS OF SAME MANUFACTURER, MODEL THAT ARE EXHIBITING SAME PROBLEM, ONE OWNER ALSO HAS OPEN CASE WITH CUSTOMER CARE AS WELL, HIS CASE NUMBER IS 26745473. WE BOTH SEEM TO BE GETTING NOTHING BUT LIP SERVICE FROM DEALERS AND NOT MUCH MORE FROM MANUFACTURER, WITH NO SINCERE EFFORT TO GET TO ROOT CAUSE OF PROBLEM. I BELIEVE THAT THIS CONDITION EXTENDS TO MORE TRUCKS THAN MINE, AND WARRANTS FURTHER INVESTIGATION. IT APPEARS BASED ON MY DEALINGS WITH MANUFACTURER AND DEALERS THAT THEY ARE NOT ONLY UNABLE TO CORRECT PROBLEM, I THINK THEY ARE UNAWARE THAT A PROBLEM EVEN EXISTS. MY CONCERN ON THIS ISSUE IS SAFETY RELATED, HAVING A FEAR OF A CATASTROPHIC TIRE FAILURE, DUE TO HEAT AND TIRE PRESSURE BUILD UP, AS WELL AS FEATHERING AS INDICATION OF A SUSPENSION PROBLEM. THIS ISSUE CAUSING ABNORMAL FORCES BEING APPLIED TO RIGHT FRONT TIRE. I HAVE ALL ALIGNMENT RECORDS AND DEALER SERVICE ORDERS AVAILABLE FOR YOUR REVIEW. I HAVE CONTACTED YOU IN COMPLIANCE WITH MANUFACTURER RECOMMENDATIONS FOUND IN LEMON LAW AND OWNERS BOOKLETS PROVIDED BY MANUFACTURER.

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