What 62 owners told NHTSA about the 2014 Mini Cooper S Countryman

TL* THE CONTACT OWNS A 2014 MINI COOPER. WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. A "VEHICLE NOT IN PARK, PLEASE PUT IN PARK AND RESTART" MESSAGE WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

NHTSA ODI 10693827

AFTER UNLATCHING THE DRIVER SIDE SEATBELT, THE BELT FOLD INTO THE RETRACTION MECHANISM SUCH THAT IT GOT STUCK AND COULD NOT BE USED UNTIL IT WAS MANUALLY UNSPOOLED, WHICH IS EXTREMELY DIFFICULT TO DO. THIS HAS HAPPENED MANY TIMES IN THIS CAR AND PRESENTS AND SERIOUS SAFETY ISSUE SINCE IT RENDERS THE SEATBELT POTENTIALLY UNUSABLE. *TR

NHTSA ODI 10692918

MY CAR WOULD MAKE A NOISE AT THE REAR OF THE CAR WHEN I DROVE ON A BUMPY STREET, I TOOK THE CAR TO THE DEALER AND AFTER THERE INSPECTION , THEY SAID THE REAR SWAY BAR LINKS HAD TO BE REPLACED. I AM CONCERNED THAT IF THE ORIGINAL PARTS WERE DEFECTIVE, MAYBE THE NEW PARTS WILL ALSO BE DEFECTIVE... THE CAR IS UNDER WARRANTY, THE DEALER IS MAKING THE REPAIRS...UPDATED 10/15/15 *BF THE DEALER STATED THE REAR SWAY BAR LINK WAS NOT THE PROBLEM CAUSING THE NOISE. UPDATED 10/20/15 *JB

NHTSA ODI 10692115

VEHICLE LOST ALL OIL SUPPOSEDLY DUE TO A FAULTY OIL FILTER HOUSING CAR STOPPED AND WAS SMOKING. *TR

NHTSA ODI 10679062

THIS WOULD BE THE SECOND TIME IN WHICH I HAVE HAD TO VISIT NICK ALEXANDER IMPORTS OF DOWNTOWN LOS ANGELES, DUE TO THE MALFUNCTIONING OF MY VEHICLE, SPECIFICALLY THE ENGINE. THE FIRST TIME, MY CAR HAD STALLED ON THE FREEWAY DURING RUSH HOUR TIME. THE SERVICE SPECIALIST AT THE DEALERSHIP ATTRIBUTED MY CAR STALLING AS A SYSTEM UPDATE ISSUE AND FOUND THAT THEIR WAS A RECALL ON A VEHICLE PART (A NUT THAT SECURES THE SPARE TIRE TO THE CAR THAT COULD BECOME LOOSE DURING DRIVING), WHICH HE REPLACED. THIS SECOND TIME, WHICH WAS ON JANUARY 5TH, 2015, MY CAR STARTED TO WARN ME THAT THE "ENGINE OIL PRESSURE WAS TOO LOW" AND TO STOP MY ENGINE IMMEDIATELY. AFTER A FEW MINUTES OF PARKING MY CAR, I NOTICED THAT THERE WAS A PUDDLE OF OIL GATHERING UNDER THE UPPER PORTION OF MY VEHICLE. ONCE I WAS ABLE TO HAVE MY CAR INSPECTED BY THE DEALER'S SERVICE SPECIALIST, I WAS NOTIFIED THAT THERE WAS ANOTHER RECALL ON A PART. THIS TIME IT WAS THE OIL FILTER HOUSING THAT CRACKED BECAUSE IT WAS "TOO WEAK". THE SPLASH SHIELD AND OIL DEFLECTOR ALSO NEEDED TO BE REPLACED. IN BOTH INCIDENTS I WAS PLACED IN LIFE THREATENING SITUATIONS AND CAN NO LONGER FEEL CONFIDENT THAT MY MINI COOPER IS SAFE TO DRIVE. *TR

NHTSA ODI 10672090

2014 MINI COOPER S HARDTOP MANUAL TRANSMISSION FAIL. THE VEHICLE ABRUPTLY DROPS OUT OF 1ST GEAR WHEN STARTING FROM A STOP, CAUSING THE CAR TO SHIFT INTO NEUTRAL. THIS FIRST OCCURRED ON NOV 17 AND HAS OCCURRED WITH INCREASING FREQUENCY TO NOW HAPPENING ABOUT 9/10 TIMES THE CAR IS STARTING FROM A STOP. THIS MAKES THE VEHICLE UNSAFE TO DRIVE IN TRAFFIC, MERGES, AND ON HILLS. NOTE, THIS CAR HAD A DEALER REQUIRED PROGRAMMING UPDATE ON OCTOBER 26 2014. *TR

NHTSA ODI 10660274

THERE WAS NO ONE SITTING IN THE FRONT PASSENGER SEAT, BUT MY IPOD WAS ON THE SEAT. A "FASTEN SEAT BELT" WARNING WENT OFF WHILE I WAS DRIVING AT HIGHWAY SPEEDS. I HAD BEEN DRIVING FOR OVER 30 MINUTES WHEN THIS HAPPENED. WHILE DRIVING, I REMOVED THE IPOD FROM THE SEAT, BUT THE WARNING DID NOT STOP. BECAUSE IT WAS NOT IMMEDIATELY POSSIBLE TO PULL OVER, I HAD TO IGNORE SAFETY LIGHTS AND CHIMES UNTIL I COULD PULL OVER. ALTHOUGH THIS FALSE WARNING HAS HAPPENED SEVERAL TIMES WITH LIGHT OBJECTS IN THE PASSENGER SEAT, IT DOES NOT HAPPEN CONSISTENTLY. THE DEALER INSISTS THE CAR IS FUNCTIONING PROPERLY, AND SUGGESTED I LEAVE THE PASSENGER SEAT BELT FASTENED. I THINK THIS BEHAVIOR IS A SAFETY CONCERN BECAUSE (1) IT IS A SOURCE OF UNPREDICTABLE DRIVER DISTRACTION; (2) IT ENCOURAGES DRIVERS TO DEFEAT A SAFETY WARNING BY LEAVING THE PASSENGER SEAT BELT FASTENED; AND (3) IF THE SEAT SENSOR CAN'T DISTINGUISH BETWEEN AN IPOD AND A PERSON, HOW CAN IT GIVE THE PROPER READINGS TO THE AIR BAG SYSTEM IN THE EVENT OF A CRASH. *TR

NHTSA ODI 10632960

NEARLY RAN OUT OF GASOLINE BECAUSE THE GAS GAUGE IS NOT ACCURATE. AT AN INDICATED 1/2 FULL, THE CAR IS DOWN OVER 9 GALLONS AND THE TANK HOLD ABOUT 12.5 GALLONS. USING THE GAS GAUGE THERE IS NO WAY TO TELL HOW MUCH FUEL REMAINS IN THE TANK. *TR

NHTSA ODI 10629419

LEG BURN FROM HOT EXHAUST PIPE WHILE UNLOADING ITEMS FROM TRUNK. LEANED AGAINST REAR BUMPER WITH BARE LEG. *TR

NHTSA ODI 10618846

ON TWO OCCASIONS (7/19/14 AND 7/29/14), THE ENGINE CUT-OFF, PUTTING THE CAR IN "ACCESSORY MODE." ON BOTH OCCASIONS, I WAS DRIVING ON A FLAT ROAD, AT LOW SPEED. THERE WAS NO ABILITY TO DRIVE THE VEHICLE WITHOUT COMPLETELY STOPPING, PUTTING THE CAR IN PARK, AND RESTARTING THE CAR. AS A RESULT OF BEING IN ACCESSORY MODE, I HAD NO POWER STEERING AND WAS ONLY ABLE TO GLIDE OVER TO THE SIDE OF THE ROAD. A MESSAGE APPEARED ON THE CAR'S SCREEN: "TRANSMISSION NOT IN PARK, VEHICLE MAY ROLL." I PURCHASED THIS VEHICLE 3 MONTHS AGO. I AM VERY CONCERNED, AND I DON'T FEEL SAFE DRIVING THIS CAR. IF THIS WERE TO HAPPEN ON A HIGHWAY, THERE WOULD CERTAINLY BE A SERIOUS ACCIDENT, AS I WOULD NOT BE ABLE TO GET THE CAR TO THE SHOULDER. AS EVIDENCED IN THE GM IGNITION SWITCH CASES, WHEN A CAR IS SWITCHED INTO ACCESSORY MODE WHILE DRIVING, THE AIRBAGS ARE DEACTIVATED AS WELL. SHOULD THIS HAPPEN ON A BUSY ROADWAY/HIGHWAY, AND THERE IS AN ACCIDENT, THERE IS THE POTENTIAL THAT IT COULD BE FATAL. *TR

NHTSA ODI 10617503

ON TWO OCCASIONS WHEN DRIVING, THE AUTO START AND STOP FUNCTION SHUT THE ENGINE OFF, WHERE I HAD TO PUT THE CAR IN PARK & RESTART IT. HAPPENED ONCE ON A FLAT SURFACE AND ONCE ON A DOWNHILL SLOP AT A STOP. ALSO, I'VE ONLY HAD THE CAR ONE MONTH AND THE DRIVETRAIN LIGHT CAME AND THE MINI SERVICE REPAIR SAYS IT WAS FAULT #20A503 WITH THE WATER PUMP. PLEASE ADVISE! *TR

NHTSA ODI 10605086

GEAR SHIFT COMPLETELY BECAME DETACHED AT SPEED. TWO MAGAZINES HAVE HAD SAME ISSUE. THIS COULD EASILY CAUSE A FATAL ACCIDENT IF IT HAPPENED TO SOMEONE THAT ISN'T AS CALM AS MYSELF. CONSUMER REPORTS JUST HAD THIS SAME ISSUE HAPPEN. AFFECTS 2014 MINI COOPER HARDTOP MODELS, CHASSIS CODE F56. HTTP://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2014/06/2014-MINI-COOPER-S-SHIFTER-COMES-OFF-WHILE-DRIVING/INDEX.HTM. *TR

NHTSA ODI 10598798