What 62 owners told NHTSA about the 2014 Mini Cooper S Countryman

THERMOSTAT HOUSING FAULT CODE CAME ON WHILE DRIVING. 2014 MINI COOPER HARDTOP MODELS HAVE A RECALL. MY VIN # DOES NOT. PLEASE INVESTIGATE THIS AND INITIATE A RECALL FOR MY VIN.

NHTSA ODI 11192704

BAD SENDING UNIT ON FUEL PUMP ASSEMBLY; THIS CAUSED THE GAS LIGHTS TO STOP WORKING INSIDE THE VEHICLE WHILE DRIVING.

NHTSA ODI 11180415

I WAS DRIVING, MAKING A RIGHT TURN WHEN I HIT A ROCK ON THE ROAD WITH MY FRONT RIGHT TIRE. AFTER THIS, I WOULD HEAR A THUMPING SOUND WHILE TURNING. THEN WE LEARNED THAT THE MOUNTING KIT OF THE FRONT STRUT CRACKED; THE SERVICE DEPARTMENT AT OUR DEALERSHIP MENTIONED THAT IT'S A COMMON ISSUE AMONG MY MAKE AND MODEL OF CAR.

NHTSA ODI 11163304

DRIVETRAIN MALFUNCTION APPEAR WHILE DRIVING ON THE FREEWAY

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DRIVETRAIN MALFUNCTION WARNING - APPEARS AND REDUCES SPEED AT ANY TIME OF DRIVING - THIS COULD CAUSE SEVERE ACCIDENTS DUE TO LOSS OF POWER/PERFORMANCE. THIS WARNING IS ENGAGED AT ANYTIME W/O WARNING. SOFTWARE UPDATE FOR VEHICLE SHOULD BE FREE OF CHARGE AS THIS IMPACTS LOSS OF POWER. WHEN TAKING IT TO AUTO MECHANIC, NO CODES ARE FOUND AND NO ENGINE LIGHT OR FAULT CODE. RESEARCHING ALL F56 FORUM, SEEMS LIKE THIS HAS BEEN COMMON COMPLAINT. EVEN THOUGH THE WARNING COMES ON AND TELLS YOU TO DRIVE CAREFULLY (SLOW DOWN). YOU ARE STILL IN A HIGH DENSITY TRAFFIC OR FREEWAY THAT DOES NOT ALLOW YOU ENOUGH TIME TO PULL ON THE SIDE. THE SOFTWARE SHOULD BE AVAILABLE TO CONSUMER AS THIS IMPACTS THE SPEED OF THE CURRENT DRIVING CONDITION (WHICH IS NOT OBVIOUS TO OTHER DRIVERS). IF IT WAS A FLAT TIRE, OR SMOKE COMING OUT OF THE HOOD.. THIS IS VISIBLE. MECHANICS CANNOT FIGURE OUT THE ISSUE DUE TO A "GENERAL / NO DETAILS" TO THE SPECIFIC ISSUE. THEREFORE, THE OLDER SOFTWARE FOR THIS MODEL AND YEAR SHOULD BE CONSIDERED A RECALL FOR HAZARDOUS DRIVING. FURTHERMORE, SOFTWARE UPDATES SHOULD BE NOTIFIED TO ALL CONSUMERS AND DETAILING THE ITEMS THAT THE SOFTWARE WILL BE CHANGING. THERE IS NO COMMUNICATION OR EVEN ON THEIR WEBSITE TO SHOW UPDATES AND NEEDS FOR IT. THIS IS A PROBLEM IF IT HAS ANYTHING TO DO WITH ENGINE AND POWERTRAIN.

NHTSA ODI 11120569

MY INSURANCE HAS ASKED ME TO FILE THIS COMPLAINT AS MY VEHICLE'SAIRBAGS DEPLOYED AT AN IMPACT UNDER 5 MPH LEADING TO THE CONCLUSION THAT THE AIRBAG SENSOR IN MY CAR IS FAULTY.ON FRIDAY, JULY 6TH AT 10:15 AM I WAS DRIVING ON THE 405 N IN BUMPER TO BUMPER FREEWAY TRAFFIC, IT WAS A CLEAR DAY WITH GOOD VISIBILITY AND ROAD CONDITIONS. THE TWO VEHICLE'S INVOLVED IN THE MINOR COLLISIONWERE MY 2014 MINI COUNTRYMAN AND A 2017 INFINITY. MANYCARS WERE CUTTING OVER TO THE RIGHT TO GET ONTO THE UPCOMING 55 NORTH AND SOUTHBOUND INTERCHANGE HIGHWAY. ASI WAS MERGING TO THE LEFT A GREY CAR SPED BY TO MERGE RIGHT CAUSING ME TO MERGE BACK INTO MY LANE. HOWEVER, THE WHITE INFINITY AHEADHAD HIT THE BRAKES CAUSING ME TOTAP HER REAR BUMPER AT AN IMPACT UNDER 5 MPH. THEN THE THREE DRIVER'S SIDE AIRBAGS DEPLOYED. I IMMEDIATELY CALLED 911 AND THEY TRANSFERRED ME TO THE CHP. AFTER HANGING UP, I GOT OUT OF MY CAR AND THE OTHER DRIVER AND IEXCHANGED INFORMATION. THE OTHER DRIVER LEFT WITHIN 5 MINUTES AS HERBUMPER WAS LEFT WITH ONLY A MINOR SCRATCH, AND NO DENTS OR BUMPS.I GOT BACK IN MY VEHICLE AND WAITED FOR THE CHP. WHEN THE OFFICER ARRIVED, HE PUSHED MY CAR TO THE RIGHT SIDE OF THE ROAD. WE WAITED FOR THE AAA TOW TRUCK. NO ACCIDENT REPORT WAS TAKEN AS THERE WAS NO ACCUSATIONS OR INJURY. THE TOW TRUCK DROVE MY VEHICLE TO THE NEAREST MINI DEALERSHIP.MY INSURANCE COMPANY WANTS TO MOVE FORWARD AND FIX BOTH CARS' MINOR DAMAGE AND REPAIR MY VEHICLE'S AIRBAGS. THECOST PER AIRBAG RANGES FROM $1000 TO $2000.HOW VERY UNFORTUNATE GIVEN THE EXTREMELY MINOR DAMAGE INVOLVED.FROM WHAT I HAVE GATHERED, I'VE FOUND THAT AIRBAGSARE TO DEPLOY AT AN ABSOLUTE MINIMUM SPEED OF 10 MPH. GIVEN THE FACT THAT THE AFOREMENTIONED COLLISION OCCURRED BELOW 10 MPH, IT IS THEREFORE TO BE ASSUMED THAT SOME SORT OF ERROR OCCURRED CAUSING THE DEPLOYMENT OF MY VEHICLE'S AIRBAGS.

NHTSA ODI 11112041

THE F56 HORN IS NOT SENSITIVE, AND REQUIRES AGGRESSIVE PUSHING TO SOUND, CREATING A SAFETY HAZARD.

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OTHER MINI COPPERS FROM THIS YEAR WITH DIFFERENT MODELS HAVE BEEN RECALLED FOR AN ISSUE THAT ALLOWS THE CAR TO THE EXITED WHEN THE CAR IS NOT IN PARK. MY CAR CAN GET SHUT DOWN, THIS IS PURPOSEFULLY STOPPED LIKE AT A PARKING SPACE. WHILE STILL IN DRIVE MODE, I CAN EXIT THE CAR, THE CAR STARTS TO ROLL AWAY. THIS HAS HAPPENED TO ME NUMBERS TIMES. HAVING HAD TO JUMP BACK IN MY CAR TO STOP IT. ONCE ON A HILL AND IT ALMOST CAUSED A CRASH. SCARY. BOUGHT THE CAR IN 2015 SPRING AND THE STARTED FALL OF 2016 AND HAS CONTINUED TO HAPPEN. CAR BOOT TO BONNET WARRANTY WAS EXPIRED AT THE TIME THIS STARTED. THEY WERE CALLED THE AROUND FIRST TIME THIS HAPPENED, I WAS UNABLE TO GET MY KEY OUT OF THE IGNITION WHILE IN PARK. THEN I WAS ABLE TO GET IT OUT WHILE IN DRIVE AND NOW, I CAN OFTEN RUN MY CAR WITHOUT THE KEY IN THE IGNITION. THIS IS NOT A KEYLESS START CAR. ALL INCIDENTS TRANSPIRED ON PARKING LOTS OR PARKING SPACES ON A STREET.

NHTSA ODI 11023971

TL* THE CONTACT OWNS A 2014 MINI COOPER S. WHILE ACCELERATING FROM A STOP LIGHT, THE CONTACT'S VEHICLE CRASHED INTO THE PRECEDING VEHICLE. THE DRIVER SIDE AIR BAG DEPLOYED. THE CONTACT BLACKED OUT DUE TO THE DEPLOYMENT AND WAS NOT ABLE TO PROVIDE FURTHER DETAILS. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN AUTO BODY REPAIR SHOP WHERE THE BODY DAMAGES WERE REPAIRED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

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MY CAR WAS PARKED AND I WENT TO START IT UP IN THE MORNING TO GO TO WORK. A LIGHT CAME ON WHICH LOOKED LIKE AN AIRBAG/SEATBELT LIGHT. IN MY VEHICLE IT WAS NOT ONE OF THE REGULAR SERVICE LIGHTS THAT THEY HAVE HIGHLIGHTED IN THE MANUAL SO I CALLED THE DEALERSHIP THAT AFTERNOON. THEY MADE AN APPOINTMENT FOR ME TO BRING MY CAR IN TO BE CHECKED OUT ON 4/5/16 WHICH I DID. BEFORE I GOT THE CAR TO THE DEALERSHIP THE LIGHT HAD TURNED OFF BUT I TOOK IT IN ANYWAY. THEY SAID THEY WOULD CHECK IT OUT AND GET BACK TO ME. THE NEXT DAY THEY CALLED ME TO TELL ME THAT IT WAS AN AIRBAG ISSUE AND THEY HAD TO SPECIAL ORDER THE PARTS FROM GERMANY WHICH WOULD BE IN ON 4/22/16. LATER THAT MONTH THEY CALLED ME BACK AND ASKED ME TO BRING THE LOANER CAR THEY HAD SUPPLIED TO ME BACK BECAUSE THE PARTS WERE NOT AVAILABLE AND BEING BACKORDERED NATIONALLY. THEY HAD THEIR PARENT COMPANY PAY FOR A RENTAL VEHICLE BUT THERE WERE ISSUES WITH A COUPLE OF THOSE CARS TOO. IT IS NOW MAY 5, 2016 AND I HADN'T HEARD ANYTHING MORE SO I CALLED THEM AND THEY SAID THEY MAY HAVE PARTS TOMORROW AND BECAUSE MY CAR HAS BEEN THERE SO LONG THEY WOULD TRY AND PUT MINE FIRST TO BE SERVICED. IT'S BEEN VERY DISAPPOINTING AND AN INCONVENIENCE SINCE THEY HAVE PUT ME IN 4 DIFFERENT CARS IN THE LAST MONTH. NOW I AM UNEASY ABOUT HOW SAFE MY VEHICLE ACTUALLY IS. IT IS A 2014 AND HAS LOW MILES AND IS IN GOOD SHAPE AND I'VE HAD IT LESS THAN A YEAR AND QUESTIONING MY DECISION TO PURCHASE THIS VEHICLE AT ALL.

NHTSA ODI 10863472

DRIVER'S DOOR HANDLE LOCK COVER (PLASTIC) FELT UNEXPECTEDLY WHILE DRIVING.

NHTSA ODI 10838742

EXPERIENCED A LOUD RATTLE IN THE CAR, TOOK IT TO THE DEALER, THEY REPLACED THE REAR SHOCKS, BUT THE RATTLE STILL HAS NOT BEEN ILLUMINATED. I EMAILED THE DEALER AND TOLD HIM THAT REPLACING THE SHOCKS DID NOT ILLUMINATE THE PROBLEM, HE SAID THAT MINI ENGINEERING IS GOING TO WORK ON THIS PROBLEM, THAT EVIDENTLY IS OCCURRING IN THIS YEAR AND MODEL.

NHTSA ODI 10822384

TWO TIRES THAT CAME WITH MY MINI COOPER 2014 WENT FLAT IN LESS THAN 7,500 MILES, ONE ON NOV 7, 2015 AND THE OTHER ON JAN 3, 2016. THE TIRES ARE VERY EXPENSIVE (ABOUT $200 PER TIRE) AND OF VERY LOW QUALITY. AS A CUSTOMER I FEEL BEING CHEATED ON.

NHTSA ODI 10821813

I HAVE A 2014 MINI COOPER HARDTOP. I HAVE HAD THIS CAR SERVICED AT LEAST 4 SEPARATE TIMES FOR A RECURRING ISSUE. TODAY WAS VERY DIFFERENT AND UNEXPLAINABLE. I WAS DRIVING TO WORK ON THE FREEWAY, MY CAR REACHES SPEEDS OF 80 AT LEAST, BUT I HAD SLOWED TO A CRAWL BEFORE THE TOLL PLAZA. TRAFFIC WAS THE USUAL HEAVY TRAFFIC. I MUST HAVE BEEN GOING 5-10 MPH IN STOP AND GO TRAFFIC. SUDDENLY, TH CAR STARTED BUCKING , LIKE IT WAS HAVING TROUBLE DOWNSHIFTING . THIS IS THE TYPICAL BUCKING IT MAKES RIGHT BEFORE THE "DRIVE TRAIN MALFUNCTION: DRIVE MODERATELY." WARNING COMES ON. THE ENGINE STARTED TICKING (TO ME THAT IS INDICATING LACK OR NO OIL). "DRIVE TRAIN MALFUNCTION: DRIVE MODERATELY." AND "DROP IN OIL PRESSURE. SLOW TO A STOP " WARNINGS BOTH CAME ON. I PULLED OVER 3 LANES QUICKLY TO THE SIDE OF THE FREEWAY , SHUT THE CAR OFF AND HOPED I WAS IN A SAFE SPOT. WHEN THE TOW TRUCK OPERATOR CAME, HE TOLD ME OIL WAS UNDERNEATH MY CAR. WHY WOULD A CAR JUST SPILL OIL OUT WHILE DRIVING ? IM PRETTY SCARED OF WHAT HAS HAPPENED TO MY ENGINE. CAR IS AT THE DEALER, AND I'M REALLY NOT CONFIDENT IN THIS CAR. I HAVE NOT BEEN CONFIDENT SINCE ALL OF THE PROBLEMS I HAVE HAD SINCE PURCHASE.

NHTSA ODI 10783527

YOUTUBE LINK: HTTPS://WWW.YOUTUBE.COM/WATCH?V=QWXHFEKSZ0W MINI COOPER S ROADSTER 6 SPEED MANUAL WHILE DRIVING SMELLED ODOR OF RUBBER BURNING, THEN ABOUT 10 SECONDS LATER SAW SMOKE COMING FROM THE DEFROSTER VENTS AND THEN SOME SORT OF WARNING LIGHT CAME ON AND I IMMEDIATELY TURNED OFF THE ENGINE AND COASTED TO A STOP BELIEVING THE ENGINE HAD OVERHEATED. I GOT OUT OF THE CAR AND THE SMOKE GOT WORSE AND WHEN THE PLASTIC IN THE DASHBOARD HAD MELTED AWAY I SAW FLAMES AND CALLED 911. THIS ALL HAPPENED IN LESS THAN 2 MINUTES FROM THE START TO CALLING 911. THE ENGINE WAS NOT DAMAGED AND THIS WAS FROM THE WIRING I BELIEVE. I PURCHASED THE CAR NEW ON MAY 28, 2014. THE CAR WAS TOTALED.

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TL* THE CONTACT OWNS A 2014 MINI COOPER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V815000 (STRUCTURE) WAS RECEIVED IN FEBRUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10733953

I WAS DRIVING ON AN INTERSTATE AND A WARNING READING "DRIVETRAIN MALFUNCTION. DRIVE MODERATELY" CAME ON. POWER WAS LOW (COULDN'T GET THE CAR OVER ABOUT 60 MPH, NOT SAFE ON AN INTERSTATE WITH STEADY TRAFFIC) AND CAR WAS SOMEWHAT CHUGGY. THIS CAR HAS THREE TIMES IN UNDER 8000 MILES TOLD ME THE OIL WAS LOW AND IT WAS CRITICALLY NECESSARY FOR ME TO ADD A QUART, WHICH SEEMS RELATED. AFTER STOPPING AND CALLING MINI (WHO TOLD ME THEY WOULD SEND A TOW TRUCK IF THE LIGHT HAD BEEN RED, RATHER THAN YELLOW) AND STARTING THE CAR BACK UP SOME 20ISH MINUTES LATER, NO WARNING. UNSURE WHEN THE NEXT WARNING IN THIS NEW CAR WILL COME UP, BUT MINI SAYS THERE IS AN ISSUE WITH OIL FILTER HOUSINGS.

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TL* THE CONTACT OWNS A 2014 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V815000 (STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2014 MINI COOPER. WHILE DRIVING AT 80 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V815000 (STRUCTURE) AND 14V154000, (EQUIPMENT); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,600.

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TL* THE CONTACT OWNS A 2014 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V815000 (STRUCTURE) HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN

NHTSA ODI 10716741

DRIVING ON THE FREEWAY, CAR LOST OIL PRESSURE SUDDENLY, OIL POURED OUT OF VEHICLE, SMOKING AS WARNING LIGHTS INDICATED "DRIVE TRAIN MALFUNCTION" AND THEN, "LOSS OF OIL PRESSURE: STOP VEHICLE". DIAGNOSED AS A FAILURE OF A WELDING ON THE OIL PUMP HOUSING. MINI REPLACED PART AND RETURNED CAR TO ME. WITHIN 1 MILE, "DRIVE TRAIN MALFUNCTION" IGNITED AGAIN. A WEEK LATER, THEY REPORTED THAT THERE WERE METAL SHAVINGS IN THE OIL AND THE ENGINE NEEDED TO BE REPLACE. I SOLD IT BACK TO MINI AS A LEMON.

NHTSA ODI 10715824

WHEN ACCELERATING WITH TRANSMISSION IN FIRST GEAR FROM A STOP IT WILL ON OCCASION JUMP OUT OF GEAR CAUSING A LOSS OF POWER TO THE DRIVING WHEELS. CAR HAS A SIX SPEED MANUAL TRANSMISSION. *TR

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WHILE DRIVING IN THE HIGHWAY, THE CAR SUDDENLY STARTED SHAKING AND HAVING LOUD CLUNKING RATTLING NOISE. THE EXHAUST WAS SPEWING HEAVY WHITE SMOKE. THE CAR SUDDENLY SLOWED AND THEN STOPPED WITH " DRIVETRAIN MALFUNCTION." WE ALSO GOT INTO AN ACCIDENT! *TR

NHTSA ODI 10704005

OIL FILTER HOUSING FAILED DURING COMMUTE AND LOST ALL OIL. NEEDED TO HAVE THE CAR TOWED FOR REPAIR. RECEIVED THE CAR BACK NEXT DAY. FAILED PART IS CURRENTLY SUBJECT OF RECALL, BUT MY CAR DID NOT FALL INTO THE SCOPE OF THE RECALL SO I NEVER RECEIVED A NOTICE. TWO DAYS AFTER REPAIR FOR THE OIL FILTER HOUSING, THE VANOS SYSTEM FAILED. ENTIRE VANOS SYSTEM NEEDED TO BE REPLACED, TOOK A TOTAL OF 6 DAYS FOR REPAIR. *TR

NHTSA ODI 10700844

DRIVING TO SHOPPING CENTER, I HAD MY HEATED SEAT TURNED TO THE HIGHEST SETTING. IT SEEMED AS THOUGH THE SEAT WAS UNUSUALLY WARM SO I TURNED THE SEAT DOWN TO THE MEDIUM SETTING AND CONTINUED DRIVING. THE SEAT CONTINUED TO FEEL UNCOMFORTABLE AS I DROVE, SO I TURNED IT DOWN TO LOW, BUT IT STILL DID NOT COOL DOWN. IT BECAME ALARMINGLY HOT SO I TURNED IT OFF COMPLETELY BUT IT DID NOT COOL DOWN. AT THIS POINT I WOULD HAVE EXITED THE CAR, BUT I WAS IN HEAVY TRAFFIC IN FRONT OF THE MALL. AFTER PARKING I DID MY SHOPPING AND DID NOT TURN THE SEAT ON FOR THE DRIVE HOME. THE NEXT MORNING I DISCOVERED A 13 INCH BURN IN THE CONFIGURATION OF A WIRE ON MY LEFT BUTTOCK AND THIGH. (PICTURE TAKEN) BMW REPORT STATED THAT THEY FOUND NOTHING WRONG WITH THE SEAT AND THAT IT "PERFORMED AS IT WAS DESIGNED." THEY ACCEPTED NO RESPONSIBILITY FOR MY BODILY INJURY. *TR

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